Winning Today Winning Tomorrow Tcm114 354370

7/28/2019 Winning Today Winning Tomorrow Tcm114 354370

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NITIN PARANJPEANNUALINVESTORMEET2


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This Release / Communication, except for the historical information, may contain statemewords or phrases such as expects, anticipates, intends, will, would, undertakes,

contemplates, seeks to, objective, goal, projects, should and similar expressions or vaexpressions or negatives of these terms indicating future performance or results, financwhich are forward looking statements. These forward looking statements are based on cerassumptions, anticipated developments and other factors which are not limited to, risk regarding fluctuations in earnings, market growth, intense competition and the pricing enmarket, consumption level, ability to maintain and manage key customer relationship sources and those factors which may affect our ability to implement business strategies suchanges in regulatory environments, political instability, change in international oil prices an

new or changed priorities of the trade. The Company, therefore, cannot guarantee that thstatements made herein shall be realized. The Company, based on changes as stated amend, modify or make necessary corrective changes in any manner to any such forward lcontained herein or make written or oral forward looking statements as may be required frothe basis of subsequent developments and events. The Company does not undertake any obforward looking statements that may be made from time to time by or on behalf of the Compevents or circumstances after the date hereof.

SAFE HARBOR STATEMENT


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FY 2012-13: A CHALLENGING ENVIRONMENT

Slowing Economic Growth Rising Consumer Inflation Weak

Discre

m

4

8

13

11

Food Inflation CPI

Jan-12 Jan-13GDP Growth %

So


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WE HAVE DELIVERED ON OUR GOALS

Domestic Consumer Business = Domestic FMCG + Water; USG: Underlying Sales Growth; UVG: Underlying

PBIT Marg

Domestic Consumer

USG 18 16UVG 9 7

14.1%

2011-12 2

Consistent & Competitive Growth Profitable G

+3300Crs

Turnover

+80bps


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MADE PROGRESS ON OUR SUSTAINABILITY PRIOR

45 million people gainedaccess to safe drinkingwater through Pureit

47 million people touchedby Lifebuoyhandwashingprograms since 2010

Reduced CO2 emissions by 22%,

water use by 29%, waste by 77%*

Out of 38, 30 HUL factor ies havebecome zero d ischarge sites

30,000 climate friendly f reezers

with Hydrocarbon technology

100

sousust

69%

masus


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SUSTAINED OUR STRONG TRACK RECORD

88%

97%

122%

Return on Capital Employed (%)

25.5

35.4

45.5

Cash from Operations (Rs Bln)

2010-11 2011-12 2012


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CONTINUED TO WIN WITH CONSUMERS & CUSTOM

18 HUL brands feature in MostTrusted Brands 2012 List

Supplier of the Year AwarWalmart, Tesco, Metro, Hyp


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RETAINED OUR TOP EMPLOYER POSITION

Employer Brand

Best Employer

Best Employer Brand Asia

Dream Employer : 4 Years in a row


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CONTINUED TO BE RECOGNIZED


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Growing Affluence HeadroomRising Aspirations

5.9

China I

79

Annual

Skin care per

Skin care

LOOKING AHEAD, THE OUTLOOK FOR FMCG IN THEMEDIUM LONG TERM REMAINS ATTRACTIVE

Source for Penetration


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HOWEVER, IN THE NEAR TERM..


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WE REMAIN COMMITTED TO OUR STRATEGY

Strategic framework Sustainable Living Plan Our

Winning

Winning

Consiste

Competit

Profitable

Respons


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DRIVING PREFERENCE WITH

CONSUMERS

1


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REACHING UP, DOWN AND WIDE

Straddling the pyramid Accessible packs/


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SUPERIOR PRODUCTS & SERVICE

CRQS: Con

Blind Product Wins Redefinin

2010 2012

3.8%

1.3%

2011 2012

65%

CRQS Red Incidents %


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EXCITING INNOVATION ACROSS THE PORTFOLIO

Innovation touched >50% of port folio in 2012


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ANTICIPATING EVOLVING NEEDS TO RESHAPE POR


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COMPETITIVE BRAND INVESTMENTS

Brand Equity Scores

80% of the

portfolioholding or

gaining*

Higher Brand Support

12.1

12.9

2011-12 2012-13

up

23%

*Measured for the to


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BE DIGITAL : EMBRACING THE

CHANGE

2


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>10,000 man hours

500+people

Reverse Mentoring

Launched March 2013

3rd largest globally

Employee Immersions

Voice / VideoSocial / SearchApps / Games

La

Structured Interventions Digital Hub Mobile Day


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&

2010 2011 2012

~3X

Digital spends

Stepping up investments OptimiWorking with CMI to measure


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BUILDING THE EXECUTION EDGE

IN THE MARKETPLACE

3


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IT ENABLING FEET ON THE STREET

Samsung Android Tablet

Smartphone Android & Windows

Smartphone Android & Windows

Entry level Android Smartphone

Entry Level Mobile phone on Java

Front Line of Execution StrongEnabled by a Smart Device

Every Day Great Execution


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Perfect Stores growth & share > Other Stores growth & sh

Right Availability

Right Assortment

Right Merchandising

DRIVING QUALITY OF REACH: PERFECT STORES

Bill Data + Sophisticated An= Simple Outlet level Jobs To B

Deploying technology and analytics to win in the marketplace


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SCALING UP IN RURAL

Active

Dramatic expansion in reachReach = Competitive Advantage

Shakti

48,000Shaktiammas

>30,000Shaktimaans

135,000 Villages

HUL Tata T

2009

2012

>3x


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LEADING MARKET DEVELOPMENT IN RURAL

Driving adoption of new categories

Retail

Contact

Consumer

Awareness


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WINNING IN MODERN TRADE

Category Advisorship withBharti Walmart for Personal

Wash, Hair and Skin

Dominant POS visibility acrosskey stores with modular, cut

through assets

Joint SPartnershi

ShopperAmb

Customer Collaboration ShoppIn-Store Execution


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BUILDING CAPABILITY FOR SHOPPER INSIGHT


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LEAN, AGILE & EFFICIENT

4


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END TO END COST FOCUS

Cost Savings* Non Material Supply Chain Costs* Ov

2010 2011 2012

85

100 100

2010 2

100

131

2010 2011 2012

Savings Up, Costs Down

*All c


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EFFICIENT SUPPLY CHAIN

Service up, Inventory down Capex PInnovation OTIF

80%

92%

2010 2012

CCFOT: Customer Case Fill On Time; DOH: Days On Hand (in

52% 6

48% 3

2011 2

Productiv

New Capi

87

93

100

88

2010 2011 2012

CCFOT

Inventory DOH (Indexed)


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AN ORGANIZATION WITH A

WINNING CULTURE

5

WINNING WITH & THROUGH OUR PEOPLE


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WINNING WITH & THROUGH OUR PEOPLE

Strong

Values

Organizational

Diversity

Consumer &

Customer Centricity

P E R F O R M A N C E C U L T U R E
http://inside.unilever.com/hr/performance-culture/Insight%20documents/Unilever%20Values%20(One%20Page%20Visual).pdf


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HUL WELL POSITIONED

Consis

Compe

Profita

Respo

A Compelling Framework A Model Which Works A Clear


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NITIN PARANJPEANNUALINVESTORMEET2

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Winning Today Winning Tomorrow Tcm114 354370