WORKPLACE VIOLENCE Strategies, Tactics, and Tools for

Staying Safe

Mini-Summit

The Fifth National Emergency Management Summit

A Simple Model

A Simple Model The Fire Triangle

Air Heat

Fuel

The Violence Triangle

ViolenceViolence

Ability Opportunity

Intent

The Violence Triangle

ViolenceViolence

Ability Opportunity

Intent

X

Opportunity:A set of circumstances required topermit a violent act to occur.

The Violence Triangle

Intent:A state of a person's mind that directs his or her actions in anattempt to improve one or moreconditions via use of violence.

The Violence Triangle

Ability:Possesses the size, strength, skill or a weapon able to cause physical harm to another person.

The Violence Triangle

AwarenessAwareness

•• Before Going Before Going •• When Transitioning Through When Transitioning Through ““CompartmentsCompartments””•• Upon ArrivalUpon Arrival•• Upon EnteringUpon Entering•• Upon DepartureUpon Departure Who is he?

And what’s he doing here?

Actions If Attacked or ThreatenedActions If Attacked or Threatened

Experts AgreeExperts Agree……

The most effective precaution isThe most effective precaution is……

Having a plan ahead of time.Having a plan ahead of time.

Action #1Action #1

YouYou’’ll NEVER lose a fight ll NEVER lose a fight you run away fromyou run away from!!

Running AwayRunning Away

Action #2Action #2Getting HelpGetting Help

Call 911Call 911Coded Distress SignalCoded Distress SignalSecurity SystemSecurity SystemElevatorsElevatorsOn the On the ““StreetStreet””

Action #3Action #3BarriersBarriers

Indoor BarriersIndoor BarriersOutdoor BarriersOutdoor BarriersPsychological BarriersPsychological Barriers

Action #3Action #3BarriersBarriers

Verbal Judo*Verbal Judo*1. Ask1. Ask2. Set Context2. Set Context3. Offer Options3. Offer Options4. Confirm4. Confirm5. Next Step5. Next Step

DeceptionDeceptionFocused EmpathyFocused Empathy

* “Verbal Judo, The Gentle Art of Persuasion”, George J Thompson & Jerry B. Jenkins, HarperCollins 1994

Action #5Action #5Self DefenseSelf Defense

Rules for Self DefenseRules for Self Defense

1. Last Resort1. Last Resort2. Always Full Power2. Always Full Power3. Has Only One Purpose3. Has Only One Purpose

Action #6Action #6Self Defense ToolsSelf Defense Tools

FirearmsFirearmsStun GunsStun GunsBlunt & Edged WeaponsBlunt & Edged WeaponsImprovised Improvised Self Defense SpraySelf Defense Spray

Action #6Action #6Self Defense ToolsSelf Defense Tools

Action #6Action #6Self Defense ToolsSelf Defense Tools

Action #6Action #6Self Defense ToolsSelf Defense Tools

Action #6Action #6Self Defense ToolsSelf Defense Tools

Action #6Action #6Self Defense ToolsSelf Defense Tools

If YouIf You’’re Victimizedre Victimized

Report it!Report it!Record it!Record it!File ChargesFile ChargesGet HelpGet Help

Joe Joe RosnerRosnerWWW.BestWWW.Best--DefenseDefense--USA.comUSA.com

888 439888 439--14111411

Questions, Comments, Concerns?Questions, Comments, Concerns?

Closing ThoughtClosing Thought

The most important thing youThe most important thing you’’ll ll do today, tomorrow and do today, tomorrow and

everyday is return home safelyeveryday is return home safely..

CV of Joe CV of Joe RosnerRosner•• US Army US Army Drug & Alcohol Spec./Unit PoliceDrug & Alcohol Spec./Unit Police

•• Private Investigator/BodyguardPrivate Investigator/Bodyguard

•• Evanston Park Police OfficerEvanston Park Police Officer

•• Multiple Black BeltsMultiple Black Belts

•• Founder/Director of Best DefenseFounder/Director of Best Defense

•• Author ofAuthor of----Street Smarts Street Smarts & & Self Defense for ChildrenSelf Defense for ChildrenThe Real Estate Safety BookThe Real Estate Safety BookTaking Care!Taking Care!:: Personal Safety for Home Health WorkersPersonal Safety for Home Health Workers

Additional ResourcesAdditional Resources

www.Best_Defense_USA.comwww.Best_Defense_USA.com

www.gavindebecker.comwww.gavindebecker.com/ /

www.PaxtonQuigley.comwww.PaxtonQuigley.com

http://www.osha.gov/Publications/osha3148.pdfhttp://www.osha.gov/Publications/osha3148.pdf