World Retail Congress Africa 2013 Post Event Report

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    Post Event ReportThe African Retail Revolution Realised

    BROUGHT TO YOU BY PART OF THE

    worldretailcongressafrica.com

    4-6 NOVEMBER 2013

    THE MASLOW, JOHANNESBURGSOUTH AFRICA

    contents next page

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    CONTENT

    next pagewww.worldretailcongressafrica.com

    Welcome 3

    Speaker Highlights 4

    Lifetime Achievement Award 6

    Attendee Breakdown and Seniority 7

    A Global Audience and the Congress in Numbers 8

    Press Coverage 11

    Sponsors and Exhibitors 10

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    Congress Coverage 9

    Key Themes 5

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    Bringing together over 270 high level international retailstakeholders for two days in Johannesburg, it was the meetingof the year for shaping and defining the future of the rapidlychanging and diversifying retail marketplaces across Africa.

    The unprecedented support and presence from internationaland regional retailers like Woolworths, Pick N Pay, Coca-Cola,Google, Choppies, Nakumatt, Zando, Jumia and many morewas integral to the atmosphere of networking and learning atthe Congress. Africa is the retail growth market of the futurewith still unexploited opportunities for first-movers.

    THE FIRST WORLD RETAIL CONGRESSAFRICA WAS A SUCCESS!

    As we look ahead to 2014, the World Retail CongressAfrica will build on this success, providing deeper insightinto the African retail opportunities and challenges. TheCongress will demonstrate the latest growth strategies andtechnologies supporting regional and international retailersin their plans and offering the highest level of networkingand business opportunities.

    We would like to thank all our speakers, Advisory Boardmembers, delegates, sponsors, exhibitors and members ofthe press for their support. We look forward to working withyou and all our other partners and stakeholders towards agreater success in 2014.

    Kind regards,

    Sanjay Singh, Commercial Director, World Retail Congress+44(0)20 3033 [email protected]

    World Retail Congress Global Series

    The World Retail Congress Global Series is your chance to

    engage with and learn from those steering the worlds leading

    businesses. The Series brings together the global retail industrys

    most influential business leaders and decision makers to challenge

    current thinking, unveil the latest innovations, investigate regional

    trends and shape the direction of retail.

    29 SEPT 1 OCT 2014

    30 SEPTEMBER 2014

    2526 MARCH 2014

    1819 NOVEMBER 20141213 NOVEMBER 2014

    23 JULY 2014

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    SPEAKER HIGHLIGHTS IN 2013 INCLUDED

    David KnealeCEOClicks Group

    Thiagarajan RamamurthyRegional Director Strategyand Operations Nakumatt

    Ramachandran OttapathuCEOChoppies

    Michael YatesManaging Director, South AfricaProcter & Gamble

    Paula DisberryGroup Director: Retail OperationsWoolworths

    Godfrey TapelaSenior Investment OfficerIFC (World Bank Group)

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    KEY THEMES ADDRESSED AT THE WORLDRETAIL CONGRESS AFRICA INCLUDED

    Retail revolution Pure strategic insight into which markets, partners and business

    models will shape the African Retail Revolution in 2014

    International/Pan-African expansion Analysis of growth opportunities for businesses through

    expansion options into new territories

    Understanding the new African consumer Assessing the best communication strategys to date to ensure

    local legacy in the face of new competition, considering the

    varied consumer groups within the African region

    People and leadership Retail businesses fundamentally change in line with the

    consumer. Core direction on managing skillsets required

    within your business in relation to your target market

    Online retail Insight into the available technology for tackling offline

    challenges and producing a sustainable business model with

    limited online infrastructure

    Mobile Indepth information from analysts on the power of mobile.

    Key insights into managing everything from payments, to social

    media, to marketing through this channel in order to keep pace

    with consumers

    What future trends are you keeping an eye on?

    The two big future trends within the retail sector are urbanization

    and mobile commerce. Both trends are closely connected with

    each other. Due to the increasing urbanization, it will be possible

    to determine deliveries to customers within a few hours. At the

    same time mobile technology allows total ubiquity, delivering

    goods to the customers - no matter where they are.

    Jeremy Hodara, the founder and managing director of Jumiasparent company Africa Internet Holdings

    What is your favourite African retail related statistic?

    According to our own calculations and estimates, the city with

    the highest retail sales per square kilometre in Africa is Lagos

    in Nigeria. Many would expect this to be Johannesburg or Cape

    Town, but the very high population density in Lagos more than

    compensates for the lower income levels found there. Such

    statistics are very relevant to retailers planning to open stores

    in regions with low car ownership rates. What would be great

    to have from Sub-Saharan Africa is reliable government statistics,

    but there continues to be a lack of data which has forced us

    to develop our own econometric model. Its an exciting area

    to work in.

    Boris Planer, Chief Economist, Planet Retail

    THE VOICE OF THE INDUSTRY

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    RAYMOND ACKERMANCHAIRMANPICK N PAYRECEIVING HIS LIFETIMEACHIEVEMENT AWARD

    Raymond Ackerman founded the Pick N Pay Group,a supermarket chain with 870 stores in South Africa,Zimbabwe and Australia.

    Mr Ackerman built a strong reputation as a consumerchampion, fighting supplier cartels in bread, petrol, cigarettesand many other industries. The Ackerman Family Educational

    Trust supports university education for about 60 students andaids the mentally and physically disabled.

    This and many more reasons led the World Retail CongressAfrica Advisory Board to all unanimously agree Mr Ackermanshould receive the inaugural World Retail Congress AfricaLifetime Achievement Award. Recognised as an outstandingleader, Mr Ackerman has been integral in driving change,innovation and growth with inspirational vision for Africa.

    Mr Ackerman still believes in the concept of giving as beingcentral to doing business. He added that retailers have to think

    about their customers first ahead of profits. In that way he saidyou always have the interests of your consumers at heart.

    World Retail Congress Africa would like to congratulateMr Ackerman again for his contribution to the industry.

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    ATTENDEEBREAKDOWN

    ATTENDEESENIORITY

    Head/Director

    Manager

    Specialist

    C-Level

    Other

    GREAT PLACE TO NETWORK AND GET RELEVANTTIMELY INFORMATION ON RETAILING IN AFRICA.Xavier TaffetCFOMAF

    GREAT EXPOSURE ANDTRUE PASSION.John KiarcePartnerDeloitte

    FMCG 7%

    Retailer 50%

    Non Retailer 43%

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    A TRULY GLOBALAUDIENCE

    Angola

    Australia

    Belgium

    Botswana

    Brazil

    Denmark

    Egypt

    France

    Germany

    Italy

    Kenya

    Lebanon

    Netherlands

    Nigeria

    Portugal

    South Africa

    Spain

    United Arab Emirates

    United Kingdom

    United States

    Zimbabwe

    THE WORLD RETAIL CONGRESSAFRICA IN NUMBERS

    delegates

    275

    countries represented

    21+

    unique page visits

    9,281

    number of social media contacts

    6,709

    companies in attendance

    90

    Join us on Twitter

    Join us on Facebook

    Join us on LinkedIn

    Attendee countries included:

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    @WorldRetail

    World Retail Congress

    World Retail Congress

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    7:45 PM - 2 Nov 13 Details

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    Kennedy I M Melamu@i_melamu

    @WorldRetailAfrica can be and is becoming retail heaven!

    Nakumatt@NakumattThe @WorldRetailin Joburg was well organized with elite audience fromvarious countries. Very focused topics... via @TRM_Nakumatt

    5one@5oneGlobal

    Excited to participate in the frst @WorldRetailcongress in Africa and jointhe #customercentricityconversation #WorldRetail

    Boris Planer@boris_planerMichael Yates, P&G SA: Africa does have its challenges but these aresimiliar to other emergings markets, and therefore normal @WorldRetail

    T.RamaMurthy (TRM)@TRM_Nakumatt

    The Congress in Joburg was well organized with elite audience from variouscountries. Very focused topics and useful presentations. Congrats Maria

    2 Nov

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    CONGRESS COVERAGE

    What you had to say on social media

    THERE IS MORE RETAIL SPACE IN SOUTHAFRICA, PER CAPITA, THAN ANY OTHERCOUNTRY IN THE WORLD.Syd VianelloIndependent Retail Analystand speaker at the 2013 Congress

    Pre-Event coverage from CNBC Africa

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    @WorldRetail

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    THE WORLD RETAIL CONGRESS AFRICA 2013 WOULD LIKE TOTHANK ITS SPONSORS FOR THEIR PARTICIPATION AND SUPPORT

    Associate Partner

    Founding Partners

    Key Partners

    Knowledge Partner

    Exhibitor

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    THE WORLD RETAIL CONGRESS GAINED WORLDWIDE

    PRESS COVERAGE FROM THE FOLLOWING SOURCES

    The Congress would like to give additional thanks to all our media partners and endorsers

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