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Focused on Customers

Xpedx Capabilities

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Page 1: Xpedx Capabilities

Focused on Customers

Page 2: Xpedx Capabilities

Customer Value

For all of our customers – regardless of industry

xpedx helps reduce overall costs,

save time and improve efficiency

We accomplish this through

a consultative sales processes

product standardization

supply chain optimization

and innovative technological solutions

Printing & Publishing | Manufacturing | High Traffic Facilities

Page 3: Xpedx Capabilities

Contribution. Results.

Consult. Implement.

Smarter Business.

Page 4: Xpedx Capabilities

Who is xpedx

• Largest merchant distributor in North America

• Annual sales of $7.97 billion recorded in 2008

• Provider of Unique Supply Chain Solutions

• Global resources with expert local service

• Distributor of equipment and supplies for commercial printers, manufacturers, facility managers, retailers and more

Page 5: Xpedx Capabilities

Printing & Publishing

Page 6: Xpedx Capabilities

Printing Customers

• Commercial Printing

• Traditional offset

• End-to-end Digital

• Web Publishing

• In-Plants and Office Reprographics

• Quick and Small Commercial Printing

xpedx is Chain of Custody Certified to the FSC, SFI® and PEFCTM Standards

Page 7: Xpedx Capabilities

For the Printer

Prepress

• Workflow, color management, wide format

• MIS capabilities

Pressroom

• RYOBI® presses

• Graphics consumables

• Leading paper brands

Post Press

• Bindery and finishing equipment

• Fulfillment, packaging and shipping

Outside the Shop

• Office & facility maintenance supplies

Benefit from full service capabilities and convenience

of xpedx

Page 8: Xpedx Capabilities

xpedx Exclusive

xpedx Technology Center

• 11,000 square foot destination

• Live print production environment

• Evaluate products from multiple OEMs

• All aspects of offset and digital printing

• Pre-press, press and post-press functions

Strategic investments link production to profit

Page 9: Xpedx Capabilities

Manufacturing

Page 10: Xpedx Capabilities

Manufacturing Customers

• Food and Beverage

• Pharmaceuticals

• Chemicals

• Electronics

• Primary Metals

• Machinery

• Plastics / Rubber

• Automotive

• Textiles / Apparel

• Furniture

• Contract Packaging

Manufacturers who engage xpedx early in development realize greater efficiency, cost savings and revenue potential

Page 11: Xpedx Capabilities

For the Manufacturer

• Optimize distribution efficiencies

• Help customers meet environmental goals

• Improve production efficiency

• Reduce overall costs

• Package design services

• Kitting and fulfillment services

Reduce, Reuse, Recycle, Renew – essential elements of the xpedx approach for manufacturing customers

Page 12: Xpedx Capabilities

xpedx Exclusive

National Equipment Center

Sales | Service | Technical Support

• Receive new equipment faster

• Equipment rental programs

• Next-day parts availability

• Exclusive financing options

• Factory-trained service technicians

• Guaranteed response times

• Tenured customer service team

Centralized service provides significant customer value

Page 13: Xpedx Capabilities

High Traffic

Page 14: Xpedx Capabilities

High Traffic Facilities

• Education

• Healthcare

• Government

• Corporate

• Manufacturing

• Retail

• Building Service Contractors

xpedx supports BSCs and In-House Service Providers in many industries

Page 15: Xpedx Capabilities

For the Facility

• Facility maintenance products

• Chemicals, towel & tissue, can liners and hand soap

• Cleaning equipment, tools, and sundries

• Leading brands

• Program solutions for floors, carpets, washrooms, and production areas

Promoting a safe, healthy, and productive work environment

Page 16: Xpedx Capabilities

Building Service Contractors

• Customizable, web-based procurement system

• Standardization, budgetary controls, and reporting

• Streamlined training and regulatory compliance

• Decrease total inventory, increase inventory turns

• Facility maintenance products

• Leading brands

• Chemicals, towel & tissue, can liners and hand soap

• Cleaning equipment, tools, and sundries

Delivering business efficiency, labor-savings, and expertise

Page 17: Xpedx Capabilities

xpedx Exclusive

Supporting our customers’ commitments

• Corporate member – US Green Building Council

• LEED-EB certification

• LEED reporting

• Product standardization

• Budget controls

• Environmental solutions

The xpedx focus on process, not products, benefits customers committed to LEED and other environmental initiatives

Page 18: Xpedx Capabilities

Beyond Distribution

Supply Chain | 3 PL | Warehousing

Page 19: Xpedx Capabilities

xpedx Exclusive

Supply Chain Expertise, for Every Industry

• Global supply chain management

• Cross-docking

• 3PL

• Deconsolidation & domestic distribution

• Order fulfillment

• Reverse logistics management

• Transportation & distribution management

• Pick & pack services

Gain a scalable supply chain expert – ready to grow with you

Page 20: Xpedx Capabilities

Dedicated to Service

Local Divisions | National Accounts | Online | Stores

Page 21: Xpedx Capabilities

Customers First

• Local Account Teams • Account Managers, Customer Service, Technical

Specialists • National Accounts

• National support, with dedicated local service • Enterprise Solutions

• Unique offering for multi-location customers • eBusiness Solutions

• Electronic solutions, supported by business experts • xpedx Stores

• Dedicated to small customer needs

Service models to meet the preferences of our customers

Page 22: Xpedx Capabilities

North American Locations

Global Reach with Europe-based Antalis

and Geodis

Page 23: Xpedx Capabilities

Infrastructure to Support

• Over 7,000 employees

• 1,580 sales and technical professionals

• 10.3 MM sq. ft. warehouse space

• 1,000 trucks

• 115 distribution centers

• 140 retail stores

Page 24: Xpedx Capabilities

eBusiness

• 2008 eBusiness Results

• 1.67 Billion in Sales

• 17,000 online customers

• 5.8 million orders processed electronically

• 1 million online

• 4.8 million via Direct Connect

xpedx.com is one of the Top 20 business-to-business eCommerce sites in North America

Page 25: Xpedx Capabilities

xpedx Stores

• Small / quick printer

• Wide and deep paper offering, graphics supplies

• Design community

• Small quantity writing/text/cover grades, envelopes, Pantone

• Small Office / Home Office

• Copy paper

• Facility supplies

• Packaging, shipping, mailing materials

Smaller orders – walk-in, online, or delivered nationwide

Page 26: Xpedx Capabilities

It’s About Relationships

Page 27: Xpedx Capabilities

International Paper

• 2008 sales of $24.8 billion1

• Ranked No. 97 among Fortune 500 companies2

• World leader in forest products

• Traded on NYSE, Swiss and Amsterdam

• Presence in 20 countries

1 Based on 2008 International Paper Annual Report 2 Based on data published May 2009 by Fortune Magazine

Our strongest supplier relationship is with our parent company, International Paper

Page 28: Xpedx Capabilities

International Paper

2008 Major Divisions*

• xpedx $7.97 Billion

• Industrial Packaging $7.69 Billion

• Printing Papers $6.81 Billion

• Consumer Packaging $3.19 Billion

• Forest Products $0.20 Billion

*Based on 2008 International Paper Annual Report

Page 29: Xpedx Capabilities

International Paper

Fortune Magazine Recognitions

Most Admired Company in Forest Products Sector for Seventh Consecutive Year

Ranked No. 97 among Fortune 500 companies

Page 30: Xpedx Capabilities

Leading Suppliers

• International Paper

• Georgia Pacific

• AGFA

• DuPont

• JohnsonDiversey

• SCA Tissue

• Stora Enso

• Sappi

• NewPage

• Weyerhauser

• Mohawk

• 3M

• Kodak

• Lantech

• Intertape

• Rubbermaid

• Kimberly-Clark

• Nobles / Tennant

• Sealed Air / Cryovac

• Heritage Bag

• Berry Plastics

• Gojo

xpedx aligns broadly and deeply, with the best suppliers, to most effectively service our customers

Page 31: Xpedx Capabilities

Focused on Customers