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YES WE DID Strategic insights from the campaign that redefined modern politics Rahaf Harfoush © Rahaf Harfoush 2008 11/30/08 1

"Yes, we did"

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Page 1: "Yes, we did"

YESWEDID Strategic insights

from the campaign that redefined modern politics

Rahaf Harfoush© Rahaf Harfoush 200811/30/08 1

Page 2: "Yes, we did"

About me

© Rahaf Harfoush 200811/30/08 2

Page 3: "Yes, we did"

The Road to Chicago

© Rahaf Harfoush 200811/30/08 3

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Three Differences

• Fifty State Strategy

• Targeted the disaffected center

• Focused on small donations

© Rahaf Harfoush 200811/30/08 4

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Overall Funds Raised

Obama

McCain

© Rahaf Harfoush 200811/30/08 5

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Overall Funds Raised

McCain $360 million

Obama

McCain

© Rahaf Harfoush 200811/30/08 6

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Overall Funds Raised

McCain $360 million

Obama

McCain

Obama $639 million

© Rahaf Harfoush 200811/30/08 7

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Obama Fundraising September 2008

$150 Million

© Rahaf Harfoush 200811/30/08 8

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Deconstructing the Elements

© Rahaf Harfoush 200811/30/08 9

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3, 279,102 friends 620,359 friends

1,043, 850 friends 218,172 friends

1,824 videos uploaded Channel Views: 20,024,491

330 videos uploaded Channel Views: 2,221,268

137, 206 followers 4, 848 Followers

Social Networking Numbers

© Rahaf Harfoush 200811/30/08 10

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Email

•Over 13 million email addresses collected– John Kerry 2004 : 3 million

• 1 Billion Emails•Hyper-Segmented

© Rahaf Harfoush 200811/30/08 11

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Text Messaging & Mobile

• 1 million subscribers

• Battleground subscribers received +3 messages on election day

• 20 messages each month on average

© Rahaf Harfoush 200811/30/08 12

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iPhone Application

© Rahaf Harfoush 200811/30/08 13

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iPhone Application

© Rahaf Harfoush 200811/30/08 14

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MyBO Numbers

• 2 Million profiles created

• 35,000 volunteer groups• 400,000 blog posts

• 200,000 offline events

© Rahaf Harfoush 200811/30/08 15

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MyBO Dashboard

© Rahaf Harfoush 200811/30/08 16

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Activity Index

© Rahaf Harfoush 200811/30/08 17

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Personal Fundraising Page

© Rahaf Harfoush 200811/30/08 18

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MyBO Find an Event Near You

© Rahaf Harfoush 200811/30/08 19

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Neighbor to Neighbor

© Rahaf Harfoush 200811/30/08 20

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Voter Script & Reporting Screen

© Rahaf Harfoush 200811/30/08 21

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Before we begin…

© Rahaf Harfoush 200811/30/08 22

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© Rahaf Harfoush 200811/30/08 23

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1. Give New Media A Seat at the Table

• New Media as a department.• Requires investments of time,

people, and money. • The role of New Media within

corporations is evolving.

© Rahaf Harfoush 200811/30/08 24

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2. Tools are useless without a blueprint

• Half of all New Media campaigns fail.

• No off the shelf solution.

• Find the sweet spot

© Rahaf Harfoush 200811/30/08 26

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Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 27

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Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 28

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Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 29

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Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 30

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Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 31

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Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 32

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Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 33

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Apple

© Rahaf Harfoush 200811/30/08 34

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3. Know the lay of the land

• Find the conversations

• Easy to find, easy to use

• Map out your digital landscape.

© Rahaf Harfoush 200811/30/08 35

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Questions to Ask

•Why are we entering this space?

•How will this improve our brand, product or reputation?•What value are we adding?

• Is this a good fit?

© Rahaf Harfoush 200811/30/08 36

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A good fit…

•100,000 installs in the first 72 hours

•300,000 active users in six days

• Uninstall rate of less than 10%

© Rahaf Harfoush 200811/30/08 37

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4. Build Relationships

• Learn the social etiquette – it varies by network.

• Be authentic – you can’t fake it.

• Listen.

© Rahaf Harfoush 200811/30/08 38

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© Rahaf Harfoush 200811/30/08 39

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Twitter

© Rahaf Harfoush 200811/30/08 40

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© Rahaf Harfoush 200811/30/08 41

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5. Call to Action

• Have a purpose or a mission

• Online Organizing = Offline action

© Rahaf Harfoush 200811/30/08 42

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MyBO Action

• In the four days before the election, 3 million calls were made using Neighbor to Neighbor

• Weekend before election over one million doors were knocked on in PA alone.

• 70,000 people raised $30 million on personal fund pages

© Rahaf Harfoush 200811/30/08 43

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© Rahaf Harfoush 200811/30/08 44

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6. Give up control

• Empower brand ambassadors• Embrace co-

creation. • Let your brand

evolve.

© Rahaf Harfoush 200811/30/08 45

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© Rahaf Harfoush 200811/30/08 46