HRS – World’s leading hotel booking portal:

350,000 hotels worldwide in all categories

HRS corporate rates: discounts of 5–30 % in over 40,000 hotels

Quality control through more than 5 million customer evaluations

Individual, meeting and group booking online and offline all under one roof

Fee-free service

Your booking with HRS: fast, simple and secure!

Your Booking Guide for the Corporate Booking Portal

High booking comfort and efficient booking process

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Table of Contents

HomepagePage 1

Page 2

What do I find on the homepage?

How to search for a hotel

Hotel l ist / Hotel detailsSeite 3

Seite 4

Seite 5

How to narrow the hotel search

How to find the best location (display on a map)

How to find hotel details

Booking stepsSeite 6/7

Seite 8

Seite 9

Step 1: Enter data / guaranteed booking

Step 2: Overview of travel data / complete booking

Step 3: Booking confirmation / payment

My HRS profile managementPage 10

Page 11

Page 12

Page 13

Homepage: How to register / logIn

How to save / change access data

How to create a booking template

How to see booking history and change / cancel bookings

Any questions?Page 14 How to contact us

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Homepage

Your personal My HRS LogIn

Change and cancel your bookings

Organisation of a meeting

Hotel search

Your comapny‘s key locations

Download Corporate App

Information of your Travel- management

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Hotel search

Homepage

Flexible hotel search:• Location, region or address• Point of interest• Postcode

Search for hotels near your company location

Other seachrch criteria:• Hotel / hotel chain• Star category• Search area or proximity

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12,5%BusinessTarif

Hotel list

Overview of already entered travel data

Refine the search criteria:• Price• Incl. breakfast• Incl. WiFi• Top quality hotel• HRS stars• Customer evaluation

Photos and other details for individual hotels

Other options for narrowing your search

compare hotels directly with each other

see hotel locations displayed on a map

add hotels to notepad

Tick the box in front of the hotel picture to:

Corporate discount: 5 - 30 %

Hot tariff: advance purchase rate with restricted booking conditions

Negotiated rates: These are marked in the hotel list by

your company logo

Sort hotels by prioritized categories

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Display on a map

Hotel list

Selected hotels are displayed on the map in

blue, all others in red

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Hotel details

Additional information about the hotel sorted by categories

Overview of your booking details

Clear overview of HRS advantages

All hotel pictures at a glance

24-hour HRS reservation hotline

Photos shown in categories for easier decision making

Free inclusions for HRS guests

Easy to see: price and booking button

Accepted payment methods

Information about the hotel‘s accepted payment methods can be found under

„Hotel details“ – „Facilities“

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Booking step 1

Enter personal data: Please pay attention to any

additional information behind the optional entry fields

Enter booking-relevant data to enter booking information

Guaranteed booking (find more information on the next page)

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Guaranteed booking

Booking step 1

To ensure your hotel room is held for you even if you arrive

after 6pm, it must be guaranteed by a credit card.

If the booking is not cancelled before 6pm, the hotel may

impose a cancellation charge.

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Booking step 2

Travel data:• Hotel address• Date of travel• Duration of stay

Personal data:• Name• E-Mail address• Phone number

Booking information:• Type of booking• Name of guest• Booking conditions• Phone number• Price

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Booking step 3

Booking confirmation with all hotel information

Print booking information, send by SMS or automatically

add to Outlook calendar

Additional options:• Send booking confirmation

in local language of hotel• Plan journey• Send hotel address to the

navigation system• Save hotel as favourite

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Home Page

My HRS

Login for registered users

Register for the first time

Manage personal access data

Create and manage booking templates

Bookmark favourite hotels

Manage bookings

Evaluate hotels

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Access data

My HRS

Change password and email address

Enter personal data

Information about your company

Free HRS newsletter

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Booking template

My HRS

Name of personal settings

Name of traveller

Booker‘s details

Traveller‘s details (this can be amended if needed)

Assign company for the traveller

Enter the billing address

Booking confirmation in local language of the hotel

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Booking history

My HRS

Changing & cancelling

Overview of bookings made via My HRS

Search availability for your desired date of stay

Change / cancel booking

Display booking and option to print

Book additional rooms

Make a change, e.g. name of traveller, date of stay

Cancel booking

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If you have any questions regarding your company-specific Corporate Booking Portal or specific webinars

tailored to your needs, please contact our team.

Any questions?

Please don‘t hesitate to contact us!

Contact details for your country: corporate.hrs.com

If you need assistance with your booking or if you want to book by phone, please contact our

24/7 customer service center:

Phone: +49 221 2077-600E-Mail: office@hrs.de