Your Freedom and Human Capital Management

Rick Maher - CEO of Effective HR

Agenda

Your Freedom and Personal Vision

Forces working against you and your freedom

Who will give you your freedom back

Human Capital Management (HCM)

Organizational Development

Human Resources

Recommendations- A Road Map

What is going to give you your freedom back

Freedom and Your Personal Vision

Remember the excitement in the beginning

Remember the things you were going to do

Think about the things you deal with every day

What is in the way of your personal vision?

Forces Working Against Your Freedom

Accountant Lawyer Mentor Spouse Significant Other Friends Insurance Agent Payroll Company Bookkeeper IT Company Marketing Firm Web Team Coach Employees CRM Partner QuickBooks Banker

Every time they tell you to do something, it is just one more thing on your plate

Who Can Give You Your Freedom Back?

Your people

Are they are the ones that shackle you and cause issues? OR

Are they are the ones that proactively solve the problems?

Think about your best employee- How do they make your life better? What if you could take all of your “B-” employees and make them your

“A+” employees? What would this do to your profit, business growth and freedom?

Human Capital Management = Freedom

Human Capital Management (HCM) is a “big umbrella” concept which includes all people, processes and systems related to employees.

Human Capital is the knowledge, skills and abilities of your people that add value to an organization.

HCM= Organizational Development + Human Resources

Organizational Development

Organizational Development (O.D.) Improves the effectiveness of the organization within the

values and culture of the organization

Maximizes the potential of human beings and their

contributions to the organization

Aligns strategy, structure, business processes, and

behavior into an effective corporate culture

Models and fosters the organization’s values into the

workplace

Organizational Development Tips

Keys to Organizational Development (O.D.) Long Term Effort- Never ending, continuous change

Supportive Management- Must initiate the improvement

Vision Process- EE and ER- Create a shared picture

Empowerment Process- Allow people to succeed and fail

Learning Process- Examine how to facilitate team and individual growth

Facilitator Process- Leaders benefit from the outside

Human Resources

Human Resources (H.R.) Manage employee attraction, retention, development, and

performance management

Develop and manage programs for employee relations, staff well-being, workforce planning, and workload management

Ensure equity and diversity

Reduce labor costs

Avoid litigation

Ensure governmental compliance

Enforce corporate policies

Human Resource Tips

Keys to Human Resources (H.R.) Compliance- It seems as though every day there are new laws and rules

• Do an HR Risk Assessment- It should focus on Critical Issues, Strategic Issues and Major issues

Employees- Hiring, On-Boarding, Termination, Daily Headaches

• Having effective systems to efficiently and consistently interact with any employees items

Policy and Procedure- All the things that protect the business and set rules

• Handbooks, Job Descriptions, Leadership Training, Harassment Training, Performance Management etc.

Recommendations- A Road Map

Have an HCM Assessment Completed- Outside

Identify Critical Issues- Those that can cause fines, fees and lawsuits

Handbooks, Job Descriptions, Pay Practices, I9’s Wage and Hour, Discrimination

Identify Major Issues- Those OD issues that will make your team run better and your business grow smoothly

Leadership Training, Performance Management, Talent Acquisition etc.

Identify Employee Commitment- Employee’s view is always different than yours

Understanding of employee morale, satisfaction and engagement

Can you see the “forest through the trees”?

What Will Give You Freedom? The Results of the HCM Assessment

A HCM Leader- A “Director of Human Capital”

Someone to just do it for you

In-Source or Out-Source: Multiple ways

If your people are your greatest asset and that differentiates your business… then who is in charge?

Questions?

Rick@effectivehrny.com

www.TheAlternativeBoard.com/events