Your Leadership

Journey

MINDFUL LEADERSHIPUNDERSTANDING THE NEUROSCIENCE OF

EMOTIONAL INTELLIGENCE

� Introduction� The Brain� Multiple intelligencesEmotional Intelligence

Mindful Leadership

� Emotional Intelligence� Leadership� The Big Picture

Mindlessness is a state of active, open attention on the present

Reality Check

“Every few hundred years in Western

history there occurs a sharp transformation. history there occurs a sharp transformation.

Within a few short decades, society

rearranges itself …Fifty years later, there is a

new world. We are currently living through

just such a transformation.”

Peter Drucker

Top Societal Stressors

� The pace of life is speeding up.

� We are busier than ever.

� Life is more complicated.

� Families are structured-and function-differently.

� “Traditional” beliefs and values are being challenged.

� Our sense of community is disappearing.

� The world is shrinking.

…..when we no longer know

which way to go

we have come to our real journey

Wendell Berry

Frozen phase: “No information transferred no Stable phase: A Chaotic phase:

The Place

To Be

transferred no activity takes place impossible to adapt.“

Stable phase: A regular rhythm of activity in which identity is retained but adaptation to changing conditions is slow

Chaotic phase:Change takes place so fast that nothing is stable enough to retain its identity

Creativity, Innovation and Survival Emerge at the intersection of stability and Chaos

Thinking About the Brain

The Human With Three

Brains

“Your Heart”

Combination of nerve cells,neurotransmitters proteins

and support cells larger

“Your Brain”Third stop is Medulla that is linked to the Reticular Activating System

-(RAS) which filters impulses -Deciding which are important.

Designed for survival it maximizesnegative and minimizes positive

I love the

body. Flesh is so

honest, and organs

do not lie. ~Terri Guillemets

“Your Gut”

Enteric nervous system”

More Neurons than the entire spinal cord allowing

it to act independently learn remember and

influence behavior

and support cells larger than parts of the brain. Has

computational powers

“Your Brain”Third stop is Medulla that is linked to the Reticular Activating System

-(RAS) which filters impulses -Deciding which are important.

Designed for survival it maximizesnegative and minimizes positive

One of the

greatest barriers

in moving from

here to here is this

Brain on its own

(Amygdala Hijacking)

� Emotions overwhelm your thinking and actions

� Thinking and acting against your own will!

� Unable to accurately read others’ emotions� Unable to accurately read others’ emotions

� You can’t find the right words . . . (stumbling, stuttering when you try to speak)

� Unable to focus your thinking or actions

� “Fight or flight” response kicks in . .

The idea of a

measurable

intelligence

did not exist

until the

1920’s

Intelligence is

the ability to

learn about,

learn from,

understand,

and interact

with one’s environment.

Howard Gardner proposed Multiple

Intelligences, rather than just IQ . . .� Linguistic/verbal

� Mathematical/logical

� Visual/spatial

� Kinesthetic

Traditional IQ

� Kinesthetic

� Musical/artistic

� Intrapersonal

� Interpersonal

� Emotional

� Naturalistic

EQ

Emotional intelligence is the ability to

understand one’’’’s emotional make-up and the emotional make-up of others

and to use insight from this knowledge to

effectively manage and regulate one’’’’sown emotions to make good decisions own emotions to make good decisions and to act effectively.

Self-Awareness

� Reading one's own emotions and recognizing their impact Accurate self-� Accurate self-assessment; knowing one's strengths and limits

� Self-confidence; a sound sense of one's self-worth and capabilities

Self - Management

� Emotional self-control: Keeping disruptive emotions and

impulses under control

� Transparency: Displaying honesty and integrity;

trustworthiness

� Adaptability: Flexibility in adapting to changing situations � Adaptability: Flexibility in adapting to changing situations

or overcoming obstacles

� Achievement: The drive to improve performance to

meet inner standards of excellence

� Initiative: Readiness to act and seize opportunities

� Optimism: Seeing the upside in events

Social Awareness

� Empathy: Sensing others' emotions, understanding their perspective, and taking active interest in their concerns concerns

� Organizational awareness: Reading the currents, decision networks, and politics at the organizational level

� Service: Recognizing and meeting follower, client, or customer needs

Relationship Management

� Inspirational leadership: Guiding and motivating with a

compelling vision

� Influence: Wielding a range of tactics for persuasion

� Developing others: Bolstering others' abilities through

feedback and guidance feedback and guidance

� Change catalyst: Initiating, managing, and leading in a

new direction

� Conflict management: Resolving disagreements

� Building bonds: Cultivating and maintaining a web of

relationships

� Teamwork and collaboration: Cooperation and team

building

The ability of the brain to rewire itself by constantly changing or

Neuroplasticity

changing or creating neural pathways to add or subtract information based on new experience

1.Think of a number between 2 and 9

2. Multiply your number by 9

3. Add your 2 digits together

4. Subtract 5

5. Match your number to a corresponding letter of the alphabetalphabet

6. Think of a country that starts with this letter.

7. Think of an animal that begins with the last letter of your country’s name

8. Think of a color that begins with the last letter of your animal’s name

Improving EQ

FIVE STEPS TO BECOMING MORE EMPATHETIC

"Instead of getting hard ourselves "Instead of getting hard ourselves and trying to compete, women should try to give their best qualities to men -- bring them softness, teach them how to cry." Joan Baez

• SET CLEAR—AND

HIGH—STANDARDS

The Caring Leader"All things being equal, we will work harder and more

effectively for people we like. And we like them in direct

proportion to how they make us feel."

H IGH—STANDARDS

• PAY ATTENTION

• PERSONALIZE AND

CELEBRATE

SUCCESS.

• TELL THE STORY –

BE PROUD

My Promise to you:

Reflect on Your Feelings and Distinguish Them From Others

� Recognize your own needs

� Regulate your own emotional responsesemotional responses

� Become more self aware

� Take another person’s perspective on a subject

Imagine the Perspective of another Person

� Discover what you have in common with others

� Cultivate compassion� Cultivate compassion

� Have an Open Door Policy at work, encouraging others to talk to you

� Practice your listening skills

Bounce Back from Negative Emotions

� Think before you act

� Don’t let yourself dwell on the negativedwell on the negative

� Find something positive about the situation

� Be thankful today for all that is good and right in your world

Establish Rapport with Others

� Take time to get to know people

� Try to identify and relate to others

� Identify rapport-establishing phrases

� Use a communication style that is sympathetic and interested

Reflect

� Realize that empathizing is hard work

� Recognize your own biases

� Develop an appetite for learning about differences

� Keep an open mind and a positive attitude

The Power of Reflection

Follow effective action with quiet reflection. From the quiet reflection. From the quiet reflection will come even more effective action.

Peter Drucker

“when you find yourself too busy to spend time planning and reflecting, that is

precisely when you need to do it the most.”

Steven Covey

The most beautiful thing we can experience is the

mysterious. It is the source of all true art and

science. He to whom the emotion is a stranger, who

At the Edge of Reflection

emotion is a stranger, who can no longer pause and

stand wrapped in awe, is as good as dead; his eyes are

closed.~Albert Einstein

I would love to live like a river flows, Carried by the surprise of its own unfolding

John O’Donohue

Mindfulness

ATTITUDE

INTENTION

ATTENTION

ONE PERSON WITH PASSION IS BETTER THAN FORTY PEOPLE MERELY INTERESTED.

Passion

E.M. FORESTER

YOUR VISION WILL BECOME CLEAR ONLY WHEN YOU CAN

LOOK INTO YOUR OWN HEART. WHO LOOKS OUTSIDE DREAMS; WHO LOOKS INSIDE AWAKES

Vision

CARL JUNG

The best way to find

Service

The best way to find

yourself is to lose yourself

in the service of others

Ghandi

Purpose

LET YOURSELF BE SILENTLY DRAWN BY THE STRONGER PULL OF WHAT YOU REALLY

LOVE.

RUMI

When we quit thinking primarily about

ourselves and our own self-

preservation we undergo a truly heroic

transformation of consciousness

Joseph Campbell

Why does it all matter?

I have a dream that one day this nation will rise up and live

out the true meaning of its creed: "We hold these truths to be

self-evident: that all men are created equal."

From the "I Have a Dream" speech, Aug. 28, 1963

The Power ofStory