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“Your On-Call Source for Technology Solutions”
Our Mission • We help our clients make the right Technology
decisions for their business
• We help our clients get the most out of their existing systems
• We help our clients ensure that new systems will meet their needs and maximize utilization
• We help take advantage of new technology when it makes sense
• We consult for results for our clients benefit
“Your On-Call Source for Technology Solutions”
• Unbiased Expert acts an extension of a Company’s existing staff
• Confidential outsourced IT Support• 20+ years Industry experience
– Major Carriers, Fortune 500, Small Business
– Government, Financial, Healthcare, and Consumer
• Flexible Terms– Scheduled visits each week
– Available on a per-project basis
Network and PC Security
• Workstation Security (Firewall/Antivirus)• Managed Workstation Service• PC/Workstation/Server “Tune-Up” Service• On-Call Emergency Service• User Training on Safe Operation• Quarterly testing of all Security Products: Benefit
from our Unbiased testing.
Telephony Consulting• Traditional and Hybrid Trunking design• PBX and Voicemail integration• VOIP• ACD (CPE or Network-based)• Hybrid Access Design and Costing• Contract and Carrier negotiations• IP Telephony applications
Data Network Design• Design and Optimization• Develop and implement “Hot or Cold” Backup
facilities• Private Line / Frame / ATM / IP or Blend of
technologies• Hardware and Software• VoIP considerations
Data Recovery Strategy• Design and Implement Strategy• Develop “Hot or Cold” Backup facilities• Documentation of all procedures• Develop and test recovery plan• Required for certain types of businesses• Off-Site and portable backup solutions available
Business Continuity Planning• What happens to your business if….
– Power fails / Fire
– Roof leaks / water damage
– Tornado or Hurricane damage
– Earthquake / Flooding
– Lightning strikes
– Building evacuation
• Cost vs. Risk Analysis• Access to Information is Critical • Network Recovery• Design / Document / Implement / Rehearse
Internet Strategy• What is your Internet Strategy?• Website
– Information only
– E-Commerce
– Search Engine ranking
– Partner linking / Banner ads
– Glitzy graphics vs. Fast access
• Hosting (your place or mine)• Ongoing changes and maintenance• Info-only sites starting at $250/year
Technical Training• Telephony concepts and CPE• Data Network Technologies• Voice over IP• PS/ALI support• Switching• Internet• PC setup / Firewalls / Servers• Imaging• On-site or Distance Learning formats• CSR instruction
RFP and SLA • RFP or RFQ preparation• Proposal or Quote comparison and analysis• Negotiation of appropriate SLA for non-tariff
services• Not compensated by vendors or suppliers
Process Automation • Online documentation for:
– Job Applications
– Healthcare administration
– Internal job postings
– State and Federal forms
– Purchase requisitions
– and more….
• Corporate Intranet• User level profiles• Increase your human productivity!
Competitive Network Solutions, Inc.
• One stop shop for a broad array of Professional Technology Services.
• Contract with other related firms representing multiple disciplines, if projects require
• “Your Chief Technology Officer on call” • Contact us today!
– Phone: 901-757-0379
– email: [email protected]
– web: www.CompetitiveNetworkSolutions.com
