Yours faithfully or Yours sincerely; Dear Sir or Dear Mr

On this page we look at important phrases for writing letters and emails, such as when to use Yours faithfully and Yours sincerely, Dear Sir, Dear Madam, and so forth.You know how important it is to speak good English in an international working environment. If you work for a company which does business abroad, you probably read and write a lot of English, too. Writing, like speaking, is communication. When writing letters and emails we need the skills to be able to express ourselves well and with the correct level of formality.Do you have that skill? Ask yourself these questions: Do you present yourself in a professional manner when you write? What image do you give to the people who read your letters and emails?In short, you want to give a professional image when you write to your customers and business partners. To get you started, we’ve prepared some lists of standard phrases:

10 good opening linesWe need an opening line in a business letter or professional email:to make reference to previous correspondence; to say how we found the recipient’s name/address; to say why we are writing to the recipient. With reference to your letter of 8 June, I … . I am writing to enquire about … . After having seen your advertisement in … , I would like … . After having received your address from … , I … . I received your address from … and would like … . We/I recently wrote to you about … . Thank you for your letter of 8 May. Thank you for your letter regarding … . Thank you for your letter/e-mail about … . In reply to your letter of 8 May, … .

10 good closing linesWe need a closing line in a business letter or email:to make a reference to a future event; to repeat an apology; to offer help If you require any further information, feel free to contact me. I look forward to your reply. I look forward to hearing from you. I look forward to seeing you. Please advise as necessary. We look forward to a successful working relationship in the future. Should you need any further information, please do not hesitate to contact me. Once again, I apologise for any inconvenience. We hope that we may continue to rely on your valued custom. I would appreciate your immediate attention to this matter.

‘Yours faithfully’ or ‘Yours sincerely’ in a business letter?When the recipient’s name is unknown to you: Dear Sir … Yours faithfully Dear Madam … Yours faithfully Dear Sir or Madam … Yours faithfullyWhen you know the recipient’s name: Dear Mr Hanson … Yours sincerely Dear Mrs Hanson … Yours sincerely Dear Miss Hanson … Yours sincerely Dear Ms Hanson … Yours sincerelyWhen addressing a good friend or colleague: Dear Jack … Best wishes/Best regardsAddressing whole departments: Dear Sirs … Yours faithfully

The HeadingYour NameYour AddressYour City, State,Your Phone NumberObavezno staviti tačne i precizne podatke o sebi, kao pošiljaocu pisma, potrebne poštanske brojeve, kao i telefonski broj sa pozivnim brojem naše zemlje i grada, sa oznakom + ispred broja, pošto su brojevi za izlaz iz zemlje, negde 00 negde 99.The Date(Begin with the day, no comma) 15 January 2008or(Begin with the month; use a comma) December 1, 2008ovo su dva česta načina pisanja datuma.The Inside AddressContact Information, kome pišeteNameTitleCompanyAddressCity, State,

Obavezno je napisati kompletne podatke osobe, kojoj se piše.

The SalutationOslovljavanjeDear Mr./Ms. Last NameKoristi se prezime, nikako ime.The BodyTekst pisma, precizno, držati se teme.Complimentary Close:Pozdrav- Respectfully yours- Kind regards- Yours truly- Most sincerely- Respectfully- Respectfully yours- Sincerely yoursSignature:potpisHandwritten Signature, ako se pismo šalje poštom, obavezan je potpis, rukom pisan naravno a ispod njega, prored i otkucano ime i prezime.Evo primera, za još primera klikni ovde:6123 Farrington RoadApt. G11Chapel Hill, NC 27514January 11, 2005Taylor, Inc.694 Rockstar LaneDurham, NC 27708Dear Ms. Jones:I am seeking a position in your engineering department where I may use my training in computer sciences to solve Taylor’s engineering problems. I would like to be a part of the department that developed the Internet Selection System but am unsure whether you have a current opening.I expect to receive a Bachelor of Science degree in Engineering from North Carolina State University in June and by that time will have completed the Computer Systems Engineering Program. Since September 2000, I have been participating, through the University, in the Professional Training Program at Computer Systems International in Raleigh. In the program I was assigned to several staff sections as an apprentice. Most recently, I have been a programmer trainee in the Engineering Department and have gained a great deal of experience in computer applications. Details of the academic courses I have taken are included in the enclosed resume.

If there is a position open at Taylor Inc., please let me know whom I should contact for further information. I look forward to hearing from you soon. I may be reached at my office (919-866-4000 ext. 232) or via email (Brock@aol.com).Sincerely,Rebecca Brock- See more at: http://abc.amarilisonline.com/kako-napisati-poslovno-pismo-na-engelskom-business-letter/#sthash.We4E8jlx.dpuf