Youth Financial Literacy Study

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    The Brondesbury Group Youth Financial Literacy 2012 Investor Education Fund

    Inspiring Financial Learning

    Youth Financial Literacy Study 2012

    Written by

    The Brondesbury Group

    Toronto, ON

    August, 2012

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    TABLEOFCONTENTS

    EXECUTIVE SUMMARY 1

    1. INTRODUCTION 4

    2. FINANCIAL BEHAVIOUR &ATTITUDES 6

    2.1 FINANCIAL BEHAVIOUR 6

    2.2 FINANCIAL ATTITUDES 9

    3. KNOWLEDGE OF PERSONAL FINANCE 14

    3.1 KNOWLEDGE ABOUT PERSONAL FINANCES 14

    3.2 INTEREST IN

    FINANCIAL

    TOPICS

    163.3 METHODS OF LEARNING 18

    4. PREPARATION FOR THE FUTURE 20

    4.1 TRENDS IN KNOWLEDGE AND PREPARATION 20

    4.2 ARE STUDENTS PREPARED FOR THE FUTURE? 23

    5. SUMMARY AND CONCLUSIONS 24

    APPENDIXAYOUTHLITERACYSURVEYFORM 26

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    MAJOR CONCLUSIONS

    High school students are getting some experience with money

    management through their work, savings and daily activities, but

    they need guidance and a focused program in school to make the

    most of their experience.

    High school students are receptive to learning about financial

    matters, especially if the right topics are used to help them learn.

    Just as with adults, the topics that are most likely to engage highschool students are those that bear on decisions or situations they

    will have to deal with in the short to medium term. When students

    reach grade 12, the most compelling topics are the cost of post-

    secondary education and how to save for it. Buying a car, living

    costs after college/university, and managing debt (like student

    loans) will also engage their attention as they move through high

    school. The essential principle is to make the learning applicable to

    decisions that students know they will have to make.

    Learning the basics in earlier years is likely to make it easier for

    high school students to learn what they need to know, at the time

    when they are receptive and eager to learn. Even so, the focus of

    financial education in schools should be instilling the skills and

    attitudes that lead to good money management, everyday.

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    1. INTRODUCTION

    The Investor Education Fund (IEF) promotes financial literacy amongyounger Canadians online through GetSmarterAboutMoney.ca and

    through extensive school-based programs that include teacher

    training, financial literacy tools for classroom use, and the Funny

    Money for High Schools assembly program, co-sponsored nationally

    by IEF and the Investment Industry Regulatory Organization of

    Canada (IIROC). IEF has been a strong advocate for financial literacy

    education in schools for more than a decade, and is currently

    introducing a new program to support recent Ministry of Educationchanges that integrate financial literacy in the Ontario curriculum

    from Grades 4-12.

    This survey is part of IEFs efforts to prepare future generations to

    manage their finances. The study monitors high school students

    financial confidence and behaviour, their preferences for financial

    education and the financial topics of the most interest to this group.

    The current study is a repeat of the 2009 IEF Youth Financial Literacy

    Landscape study (May 2009). With the exception of some very

    modest updates to reflect changes in the past three years, the

    survey questions are largely identical. This allows the IEF to track

    changes in knowledge, behaviour and attitudes over time.

    METHOD

    The report is based on a 15-minute online survey conducted in June

    2012. All 400 respondents are English-speaking secondary school

    students in Ontario. As you can see in Exhibit 1.1, the interviews are

    evenly split between the four secondary school grades and evenly

    split by gender. All respondents are ages 14-18, although very few

    are 18 years old. More than 8 out of 10 live in urban settings,

    defined as areas with a population of greater than 10,000.

    While not shown graphically, we note that the demographics are

    very similar to the 2009 survey, making comparison quite

    straightforward.

    Survey results have a worst case error of +5% some 19 out of 20

    times. The actual error in estimates is sometimes smaller than this

    but must be independently calculated.

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    PSYCHOGRAPHIC SEGMENTS

    In addition to demographics, the study also considered

    psychographic segments based on responses to a set of 20

    consumer attitude questions.

    Using a technique called maximum likelihood factor analysis, we

    identified three psychographic segments among secondary school

    students.

    Conscientious Consumers: They are traditional and cautious,

    researching things before they buy them and looking for value for

    money. They worry about finances and social issues. They

    consciously aim to buy from companies that are environmentally

    and socially responsible. This group is fairly evenly split by gender,

    with a slight male skew (54%).

    Trendy Techies: Friends and advertisers both have a big effect onhow this group buys. They like to be on the cutting edge and this

    means buying the latest gadgets. They buy things on a whim at

    times. They believe it is important to treat myself on a regular

    basis. This group is fairly evenly split, with a slight male skew (57%).

    Stylish Spenders: This group loves to shop and style is very

    important to them. This is reflected in their clothing in particular,

    since Stylish Spenders believe that what they wear says a lot aboutthem. This group is predominantly female (7 out of 10).

    None of these segments is related to age, grade or where people

    live.

    Despite the relative lack of demographic differences, we will report

    on differences in attitude, behaviour and knowledge among these

    psychographic segments.

    STRUCTURE OF THE REPORT

    The report consists of an Executive Summary and five chapters.

    1. Introduction2. Financial Behaviour and Attitudes3. Knowledge of Personal Finance4. Preparation for the Future5. Summary and Conclusions.

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    2. FINANCIAL BEHAVIOUR &ATTITUDES

    HIGHLIGHTS

    Some 9 out of 10 high school students have at least onefinancial product. For 7 out of 10, a savings account is their

    primary financial product. Just 2 out of 10 are aware of having a

    Registered Educational Savings Plan (RESP).

    Budgeting is mainly just for big items. Clothes, entertainment,technology and gifts for others top the list for savings. Only 3

    out of 10 are saving for their education.

    Thinking about personal finances increases steadily over theteen years. Thinking about personal finances all the time

    increases from 5% at age 14 to 29% by age 18.

    When students need to know about personal finances, theyturn to their parents first. Students turn to the Internet only

    about one-third as often as their parents. Banks and friends

    follow as sources of information. Trust levels for anything other

    than parents are quite low. For the most part, high school

    students just dont talk about personal finances with their

    friends.

    Those who felt their school provides most or all of the personalfinance information they need are twice as likely to discuss

    personal finances compared to high school students that didnt

    feel their school provided them with adequate information

    (40% versus 20%).

    2.1 FINANCIAL BEHAVIOUR

    Allowance and gifts are the two primary sources of money for high

    school students (see Exhibit 2.1), but these give way to part-time

    jobs over the teen years. While only 2 out of 10 of Grade 9 students

    have a part-time job, this rises to 6 out of 10 by Grade 12. Even by

    Grade 10, almost half of high school students have the experience

    of earning some of the money they use.

    Part-time jobs are much more likely in rural areas than urban,

    offsetting the lower incidence of allowance and babysitting

    opportunities in rural areas. More males have part-time jobs, while

    more females report earning money through babysitting.

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    FINANCIAL PRODUCTS

    Some 9 out of 10 high school students have at least one financial

    product. The average is about 2.2 products per person. The more

    products someone has, the more likely they are to identify

    themselves as more knowledgeable about personal finances. Based

    on research with adults, that is likely to be the case. Using a

    financial product prods interest in learning about it and generally

    increases knowledge levels.

    Ownership of financial products increases with grade level and age.

    Rural high school students are more likely to own at least one

    financial product compared to urban high school students. The

    Trendy Techies own the fewest financial products, followed by the

    Conscientious Consumers and then Stylish Spenders.

    For 7 out of 10 high school students, a savings account is the

    primary financial product. About half as many have a chequingaccount mostly in the upper grades. More than two-thirds of

    those with a chequing or savings account had their first bank

    account by the year they entered secondary school.

    Given the high rate of account ownership, it is not surprising that

    almost half of high school students have a debit card. By contrast,

    only 7% of high school students report having a credit card. Both

    debit card use and credit card use increase steadily over the years ofsecondary school. Between Grade 9 and Grade 12, debit card usage

    doubles (32% to 60%). Credit card usage increases from 1% to 12%

    over the four years of secondary school. Credit cards are higher

    incidence in urban areas, while debit cards are higher incidence in

    rural areas.

    Some 7 out of 10 credit card holders pay off the entire amount each

    month, while another 2 out of 10 try to do this but sometimes run

    short. The remaining 1 out of 10 dont know about paymentbecause someone else pays the bill.

    Just over 2 out of 10 high school students are aware of having

    Registered Educational Savings Plans (RESPs) in their name and

    fewer than 1 out of 10 are aware of owning other investments and

    debts.

    Overall, product ownership is not significantly different from 2009,although there does appear to be a decline in credit card usage.

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    PERSONAL STYLE

    Respondents were asked to self-identify as spenders or savers.Most people identified themselves as a little of each. The

    remainder split evenly between spenders and savers. Trendy

    Techies were most likely to self-identify as spenders , followed by

    Stylish Spenders. Conscientious Consumers were most likely to self-

    identify as savers. More knowledgeable (self-assessed) high school

    students were more likely to identify as savers. Demographics

    played no role in self-identifying as a saver or spender.

    High school students budget at least some of the time. Budgeting is

    mainly just for big items. The likelihood of budgeting is not related

    to demographics in any way, but high school students who self-

    identify as more knowledgeable are more likely to budget. As well,

    students who have been shown how to budget are far more likely to

    do so.

    Personal finance programs at school make a difference. High school

    students who felt their school provides most or all of the personalfinance information they need are twice as likely to always budget

    compared to other high school students (29% versus 15%).

    Conversely, the likelihood of not budgeting at all is 42% for those

    didnt feel their school provided them with adequate information

    and drops to 18% for those who felt their school provides most of

    the information they need.

    Clothes, entertainment, technology and gifts for others top the list

    of things that high school students save to buy. Nonetheless,

    almost 3 out of 10 are also saving for their education. Only a tiny

    portion (3%) doesnt save at all.

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    As one would expect, saving for education is more common in the

    upper grades. It is also more common in the Conscientious

    Consumers segment (38%) than among Stylish Spenders (28%) orTrendy Techies (20%). Females are twice as likely to be saving for

    education as males (37% versus 18%). Males are about twice as

    likely to be saving for a technology purchase as females (62% versus

    34%). The same is true for buying a car.

    2.2 FINANCIAL ATTITUDES

    When high school students hear the words personal finances andmanaging money, the first things they think of are bank accounts

    (35%), saving (22%), and budgeting (18%). And since this question

    was asked before any other question about personal finances, the

    survey wording did not influence their choice of words. Banks,

    savings and budgets are integral to their understanding of personal

    finance and money management.

    Still, personal finances are something that most high schoolstudents only think about occasionally, if at all. One-third, rarely if

    ever, think about their personal finances.

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    The group that thinks about personal finances all the time

    increases from 5% at age 14 to 29% by age 18. Thinking about

    personal finances increases steadily over the high school years.

    SOURCES OF INFORMATION ABOUT PERSONAL FINANCES

    When high school students need to know about personal finances,they turn to their parents first. Their parents are the source they

    trust most. The Internet is a popular source of information, but high

    school students turn to the Internet only about one-third as often as

    their parents. Banks and friends follow as sources of information.

    Trust levels for anything other than parents are quite low.

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    For the most part, high school students dont talk about personal

    finances with their friends. Those who say they do talk about

    finances are more likely to identify themselves as advice-giversthan as those seeking advice. Those who felt their school provides

    most or all of the personal finance information they need are twice

    as likely to discuss personal finances compared to students that

    didnt feel their school provided them with adequate information

    (40% versus 20%).

    CONSUMER ATTITUDES

    The psychographic segments we have used are based on a set of 20consumer attitudes that high school students were asked about.

    We have grouped the attitudes by segment to show the dominant

    views in each segment. So while Exhibit 2.10a shows the dominant

    attitudes in the Conscientious Consumers segment, the percentage

    who agree with each of these attitudes will be far higher in the

    Conscientious Consumers segment than among others.

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    The Shopper segment (34%) is easiest to understand. They simply

    love shopping and the latest styles, especially in clothing. Taking a

    prime example, some 9 out of 10 in the Shopper segment agree thatStyle is very important to me compared to 1 out of 3 in the

    Conscientious Consumers segment.

    As we will continue to see throughout the report, consumer

    attitudes play a role in financial learning, even if not always in

    predictable ways.

    171821

    26

    2524

    30

    32

    5858

    49

    420% 20% 40% 60% 80% 100%

    StylishSpendersStyleisveryimportanttome

    WhatIwearsaysalotaboutthetypeofpersonIam

    IlovetoshopNeutral

    Idontliketos ckoutinthecrowd

    Exhibit2.10c ConsumerA tudes-StylishSpender

    %Disagree %Neutral %Agree

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    3. KNOWLEDGE OF PERSONAL FINANCE

    HIGHLIGHTS

    The majority of high school students feel their knowledge ofpersonal finance and managing money could be better. Only

    one-quarter say they know about money and make the right

    spending decisions.

    Many students are particularly focused on learning about thingsthat will affect them in the short to medium term. The gapbetween interest in topics and current knowledge levels points

    to a range of topics that are likely to engage the interest of high

    school students.

    Knowledge and interest levels are highest for the cost of post-secondary education and how to pay for it. This is especially

    true by Grade 12.

    Despite high levels of interest in saving for/cost of post-secondary education and relatively strong knowledge of the

    topic, fewer than one-third of high school students are actually

    saving for their post-secondary education.

    Students cite websites and school courses as the most commonways they learn about financial topics, and the majority two

    thirds also prefer to learn from these sources. Just under halfare also quite happy to learn by reading books. Other sources

    are less popular.

    3.1 SELF-ASSESSED KNOWLEDGE ABOUT PERSONAL FINANCES

    Self-assessed knowledge about personal finance and managingmoney improves markedly between Grade 9 and Grade 10, and

    then again in Grade 12. The proportion of high school students that

    say they are knowledgeable about financial matters increases from

    42% in Grade 9 to 62% in Grade 12. Conscientious Consumers say

    they are knowledgeable (65%) far more than Stylish Spenders (56%)

    or Trendy Techies (39%). Compared to savers, those who say they

    are spenders are only half as likely to self-identify as knowledgeable

    (64% versus 33%).

    3145

    2927

    23

    2530

    36

    1713

    1821

    15

    1013

    25

    5242

    5352

    62

    6556

    390% 20% 40% 60% 80% 100%

    OverallGrade9

    Grade10Grade11Grade12

    Conscien ousStylishSpenders

    TrendyTechies

    3.1KnowledgeAboutManagingMoney(Self-Assessed)

    NotknowledgeableAverageKnowledgeable

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    Overall, the majority of high school students (55%) feel their

    knowledge could be better. Only one-quarter say they know about

    money and make the right spending decisions. Only a small group

    (5%) identifies their lack of knowledge as a source of stress to them,

    and students who described themselves as Spenders make up most

    of this group. The lack of stress suggests that eliminating stress or

    worries is not an effective motivation for high school students to

    learn more about money management.

    When we go into greater depth and ask high school students about

    their knowledge of specific topics, we find that knowledge is often

    driven by the need to make decisions in the short-to-medium term,

    just as it is with adults. Those who say theyre knowledgeable about

    long-term issues are a specific subset.

    Self-assessed knowledge levels are highest about saving for post-

    secondary education and what it will cost. Half are knowledgeable

    about these issues. Other issues are less compelling and it is our

    sense that knowledge reflects judgments of personal relevance.

    Many issues that are considered basics of personal finance have

    very low knowledge levels. The last eight items in the list of topics

    are all deemed low knowledge by at least half of high school

    students.

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    3.2 INTEREST IN FINANCIAL TOPICS

    There is a relationship between topics that high school studentsknow more about and topics that interest them, but there are

    differences between the two. Post-secondary education is a focal

    point for high school student interests. Buying a car and managing

    life after post-secondary education are also big issues. It is our

    sense that the interest in topics reflects the immediacy of needing

    or wanting to deal with them.

    The gap between interest in topics and current knowledge levelspoints to a range of topics that are likely to engage the interest of

    high school students (see Exhibit 3.5).

    Knowledge and interest levels are highest for the cost of post-

    secondary education and how to save for it. This is especially true

    by Grade 12. Topics with high interest levels but relatively low

    levels of existing knowledge include: buying a car, living costs after

    college/university, moving out of home and managing debt.

    Typically, gaps between knowledge and interest indicate learning

    opportunities. Looking just at high levels of interest and knowledge,

    we find gaps of 25% or more for:

    Living cost after college/university (31%); Buying a car (33%); Saving to move out from home (29%); Investing money safely (25%); and Building a financial plan (25%).

    Regardless of gap size, it is safe to assume that short-to-medium

    term topics are more likely to encourage high school students to

    learn about managing money than long-term issues. Immediacy

    plays a key role in motivating both adults and high school students.

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    5449

    3633

    3229

    32

    3330

    2823

    2222

    2120

    1914

    6763

    556465

    58

    52

    5044

    5340

    3744

    3539

    4433

    0 20 40 60 80

    Short-MediumTermCostofcollege/universityw/livingexp

    Savingforeduca onSavingandmanagingdebt

    Livingcosta ercollege/universityBuyingacar

    Savingtomoveoutfromhome

    Managingcreditcardspendinganddebt

    Long-TermHowtostartinves ng

    The mevalueofmoneyInves ngmoneysafely

    TypeofinvestmentsHowthestockmarketworks

    BuyingahomeSavingforre rement

    InvestmentriskandreturnBuildingafinancialplan

    Howtoworkwithafinancialadvisor

    Exhibit3.5 Self-AssessedKnowledgeversusInterests(%TopBox)

    KnowledgeInterest

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    CONCERNS FOR THE FUTURE

    Supporting the interest in topics, especially post-secondaryeducation, we look at high school students biggest concerns for the

    future. As we can see, college/university education tops the list.

    Finding a job is the next biggest concern, and while that isnt directly

    a financial topic, looking back at Exhibit 3.5 we can see that many of

    the topics of highest interest reflect a need to understand and

    manage the cost of living after completing education and entering

    the job market. As previous IEF research has shown, paying foreducation and the transition to the workforce is the dominant

    concern of people in their early 20s. High school students appear to

    know what is coming next.

    3.3 METHODS OF LEARNING

    Websites and school courses are the most common ways that highschool students learn about managing money and building personal

    finance skills. Both are identified as methods that were used in the

    past by half of high school students. TV and books are methods

    used by about one-third of high school students, while other

    methods are used by less than one-quarter.

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    4. PREPARATION FOR THE FUTURE

    HIGHLIGHTS

    Compared to the 2009 study, high school students in 2012attach more importance to knowledge of how to manage

    money and take care of finances. Some 70% of high school

    students think it is important to know about managing personal

    finances now compared to 64% in 2009.

    The importance of schools for providing the information andskills needed to manage personal finances better has also grownover the past three years. Some 69% of high school students

    now think it is important that schools teach them about

    personal finance compared to 57% in 2009. This is a significant

    shift.

    Only one-quarter of students say that their school providedthem with most/all of the information they needed, an increasesince 2009. Satisfaction with the amount of information schools

    provide is directly related to students rating themselves as

    knowledgeable about personal finances.

    While students rank schools higher than in 2009 for providingneeded personal finance information, only 4 out of 10 high

    school students feel they are somewhat or very prepared for

    managing their money after high school. This proportion hasremained constant over the past three years.

    Students satisfaction with school personal finance programshas a direct and significant impact on how well students feel

    they are prepared for the future.

    4.1 TRENDS IN KNOWLEDGE AND PREPARATION

    Compared to the 2009 study, high school students in 2012 attach

    more importance to knowledge of how to manage money and take

    care of finances. Some 70% of high school students think it is

    important to know about managing personal finances now

    compared to 64% in 2009. This does not differ much by either age

    or grade.

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    The importance of schools for providing the information and skills

    needed to manage personal finances better has also grown over the

    past three years. Some 69% of high school students now think it is

    important that schools teach them about personal finance

    compared to 57% in 2009. This is a significant shift. It is worth

    noting that this view covers virtually all groups of high school

    students. There are no demographic differences in the importance

    of the schools role in helping to learn about managing money.

    HOW WELL ARE SCHOOLS DOING?

    While students rank schools higher than in 2009 for providing

    needed personal finance information, only one-quarter say that

    their school provided them with most/all of the information they

    needed. Satisfaction with the amount of information schools

    provide is directly related to high school students rating themselves

    as knowledgeable about personal finances.

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    As in 2009, only 5% of students currently believe that their school

    provided them with all of the information they need. The big shift is

    the move from 12% to 21% who say that their school provides them

    with most of the information they need. Despite these gains, we

    note that almost half of students indicate that their schools provide

    a bare minimum of information (26%) or no information at all (21%).

    The deficit in learning that is perceived by these students is

    independent of age, grade, gender of psychographic segment.

    What we do note is that those who dont feel theyre getting

    adequate personal finance information in school are far more likely

    to assess themselves as Not knowledgeable than those who rank

    their schools high for providing the personal finance information

    they need. At the extremes, the difference is as big as 42% versus

    5%. Conversely, high school students are less than half as likely to

    consider themselves knowledgeable about financial matters if they

    rank their school poorly for providing personal finance information

    school program, especially compared to those who rank their

    schools high in this area (38% versus 86%). In short, the perceived

    extent or quality of school programs has a visible impact on high

    school students knowledge of financial matters.

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    4.2 ARE STUDENTS PREPARED FOR THE FUTURE?

    While students rank schools higher than in 2009 for providing

    needed personal finance information, only 4 out of 10 high school

    students feel they are somewhat or very prepared for managing

    their money after high school. This proportion has remained

    constant over the past three years.

    Some 4 out of 10 also consider themselves somewhat unprepared

    or not very prepared. It is notable that the proportion saying they

    are not very prepared has increased.

    Students satisfaction with school personal finance programs has a

    direct and significant impact on how well students feel they are

    prepared for the future. Of those students that ranked their schools

    low in this area, only 1% consider themselves very prepared while

    32% say they are not very prepared. By comparison, school

    programs that students felt imparted most/all of what they need to

    know left only 5% not very prepared and 14% very prepared.

    Looking at the top two categories of preparedness, the school

    program satisfaction moves preparedness from 28% to 61%. School

    programs clearly have an impact.

    32

    14

    5

    21

    25

    16

    19

    27

    18

    27

    30

    47

    1

    4

    14

    0% 20% 40% 60% 80% 100%

    None/Minimal

    Okay

    Most/All

    AmountofInforma onfromSchool

    Exhibit4.6 StudentPersonalFinancePrepara onversusAmountofInforma onProvidedinSchools

    NotverypreparedSomewhatunpreparedNeitherpreparednorunpreparedSomewhatpreparedVeryprepared

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    Learning the basics in earlier years is likely to make it easier for

    high school students to learn what they need to know, at the time

    when they are receptive and eager to learn. Even so, the focus of

    financial education in schools should be instilling the skills and

    attitudes that lead to good money management, everyday.

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    APPENDIX A YOUTH LITERACY SURVEY FORM

    Introduction

    DEMOGRAPHICS

    Thank you for taking our survey, please lets begin

    First off, could you tell us a bit about yourself?

    1. How old are you?DROP DOWN LIST13 and

    under

    THANKS & TERMINATE

    14

    15

    16

    17

    18

    19 and

    over

    THANKS & TERMINATE

    2. Which Canadian province or territory do youcurrently live in? DROP DOWN LIST

    British ColumbiaTHANKS &

    TERMINATE

    Alberta

    Saskatchewan

    Manitoba

    Ontario Continue

    Quebec

    THANKS &

    TERMINATE

    New BrunswickNova Scotia

    PEI

    Newfoundland

    Yukon, Northwest Territories,

    or Nunavut

    I do not live in Canada

    3. Do you live in an urban or rural area?Urban (a large town or city OR the built up areas that

    surround these)

    Rural (any settlement, village, town or county with a

    population of less than 10,000)

    4. Please tell us what grade you are currently in. Dropdown list

    Grade 9

    Grade 10Grade 11

    Grade 12

    Im not in

    high school

    THANKS & TERMINATE

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    5. What is your gender?Female

    Male

    6. Please indicate of all the ways in which you haveearned or received money in the past 3 months.

    1 Part time job Multiple

    select2 Full time job

    3 Allowance

    4 Baby Sitting

    5 Gifts

    6 Other - Specify

    Section 1 Financial Behaviour/Literacy

    Were going to start by asking you questions about finance

    and money in your life. Remember all your responses are

    kept confidential, so please be honest and open when

    answering.

    7. Please tell us the first thing that comes to mindwhen you hear personal finances and managing

    money?

    Verbatim

    8. Please rate your overall level of knowledge when itcomes to managing money (i.e., understanding how

    to budget, make informed financial decisions, etc.).

    Please use the following scale where 1 means

    you are not at all knowledgeable and 5 means

    you are extremely knowledgeable

    1 1 Not at all knowledgeable

    2 2 Somewhat unknowledgeable

    3 3 Neither knowledgeable nor

    unknowledgeable

    4 4 Somewhat knowledgeable

    5 5 Extremely knowledgeable

    9. How would you describe your personal financeskills?

    1 Im knowledgeable about money and make

    the right decisions when it comes to

    spending it

    2 I could be better about dealing with money

    3 I know Im not very good with my money, butIm okay with that

    4 I know Im not very good with money and it

    can be a source of stress to me

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    10. What financial products do you currently have?(please check all that apply)

    1 Savings Account

    2 Chequing Account

    3 Student Line of Credit/Studentloan

    4 Car Loan

    5 Registered Retirement SavingsPlan (RRSP)

    6 Credit Card7 Mutual Funds or Stocks

    8 Canada Savings Bonds and/orOntario Savings Bonds

    9 Term Deposits and/or Guaranteed

    Investment Certificates

    10 Tax Free Savings Account

    11 Registered Education Savings Plan

    (RESP)

    12 Debit Card

    13 None of the above EXCLUSIVE

    If Option 6 is chosen in Q10 (credit card)

    11. How many credit cards do you currently have accessto (i.e., pre-paid, co-card with parents, etc.))?(verbatim numeric response only)

    12. Which statement best describes your repayment ofyour credit cards?

    1 I pay off the entire amount each month2 I try to always pay them off completely each

    month, but sometimes I run a little short

    3 I pay just the minimum amount each month

    4 Im behind in my payments

    5 I have collection agencies calling me

    6 Someone else pays the bill

    If Option 1 or 2 is chosen in question Q10 ask

    13. If you can remember, please tell us how old youwere when you got your first bank account? Enter

    your age here:

    Numeric response

    All Respondents

    14. Thinking about your general behavior and attitudetowards money, what statement best describes

    you?

    1 Im a saver

    2 Im a spender3 Im a little of both (saver and spender)

    4 Im neither

    15. Please explain your answer.Verbatim

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    3 3 Neither important nor unimportant

    4 4 - Somewhat important

    5 5 - Its very important

    20. If you have questions or are looking for informationon money management and financial planning,

    where do you turn?

    1 My parents

    2 My brothers or sisters

    3 A teacher

    4 Friends

    5 The internet

    6 A Bank/Other Financial

    Institution

    7 Somewhere else?

    (please specify)

    Verbatim

    8 I wouldnt I dont

    think about money

    Exclusive

    Multichoice

    21. Please tell us which one is your most trusted sourcefor information about money management and

    financial planning?

    1 My parents

    2 My brothers or sisters

    3 A teacher

    4 Friends

    5 The internet

    6 A Bank/Other Financial

    Institution7 Somewhere else?

    (please specify)

    Pipe in from

    Option 7

    Forced choice

    22. Have you ever been shown how to create a budget?1 Yes

    2 No

    23. Thinking about budgeting, please indicate which ofthe following statements best describes you:

    1 I always budget my money

    2 I budget for bigger ticket items like events,

    vacations, gifts etc.

    3 I dont budget my money

    24. Please tell us which statement best describes youwhen it comes to talking with your friends about

    money and finances.

    1 I give more advice about finances tomy friends than they can give me

    2 My friends give me more advice on

    finances than I can give them

    3 My friends and I do not talk about

    money and finances

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    following scale where "1" means 'not at all

    interested' and "5" means 'very interested').

    1 Saving for retirement 1 Not at all

    interested

    2 Somewhat

    uninterested

    3 Neither

    interested nor

    uninterested

    4 Somewhatinterested

    5 Very

    interested

    2 Building a financial

    plan

    3 Saving for education

    4 Saving and managing

    debt

    5 How to start investing

    (writing goals/ putting

    money aside/

    investment knowledge)

    6 How the stock market

    works

    7 Type of investments (

    stocks, bonds, mutual

    funds, GICs)8 Buying a home

    9 Saving to move out

    from home

    10 Buying a car

    11 Investing money safely

    12 How to work with a

    financial advisor13 Investment risk and

    return

    14 The time value of

    money (compound

    interest)

    15 Managing credit card

    spending and debt

    16 How much it will cost

    to go to

    college/university

    including living

    expenses

    17 How much it costs to

    live on your own after

    you are done with

    education

    19 Other please specify

    (asked to those rated 4

    or 5)

    Verbatim

    Randomize List

    27. Thinking about the various sources you couldpossibly use to learn more about managing moneyand improving your personal finance skills, please

    indicate which of the following if any, you have

    relied on in the past.

    1 Pamphlets Multiple choice

    2 Magazines

    3 Email4 Podcasts

    5 Website

    6 School course

    7 School assembly

    8 Newspaper

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    9 TV

    10 Radio

    11 Books

    12 Discussion boards,

    blogs, online forum

    19 Other - please specify Verbatim

    Randomize List

    28. What would be the best way for you to find outabout managing money and personal finances?

    Please use the following 1 to 5 scale, where 1 means

    you would never use this and 5 means that you

    would totally use this.

    1 Pamphlets Matrix 1= This is

    the worst way for

    me, I would neveruse this to find out

    more 2 = I

    wouldnt really use

    this to find out

    more 3= I might

    and I might not

    2 Magazines

    3 Email4 Podcasts

    5 Website

    6 School course

    7 School assembly

    8 Newspaper

    9 TV

    10 Radio use this to find out

    more 4 = I would

    use this to find out

    more 5= This is the

    best way for me, I

    would totally use

    this to find out

    more.

    11 Books

    12 Discussion boards,

    blogs, online forum

    19 Other - please specify

    (asked to those rated

    4 or 5)

    Verbatim

    Randomize List

    Section 1c Short-term Future

    29. What are the top 3 things you usually save for? (select top 3)1 Vacation

    2 Clothes

    3 Entertainment (ie: concerts, etc.)

    4 Contribute to an RRSP

    5 Technology purchase (ie: computer, PDA, MP3 or DVDplayer, etc.)

    6 Investments

    7 Pay for my education

    8 Gifts for others

    9 Pay off credit card or other debt

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    10 Buy a house/condo

    11 Take a big trip (i.e. backpacking for a year, volunteering

    overseas)

    12 Buy a car13 Other (please specify)

    14 I dont save

    30. What would you say is your biggest concern foryour financial future?

    (verbatim please be specific)

    31. On a scale of 1 to 5, how prepared are you formanaging your own money after high school?

    1 1 - Not very prepared

    2 2 - Somewhat unprepared

    3 3- Neither prepared nor unprepared

    4 4 - Somewhat prepared5 5 - Very prepared

    32. How would you describe yourself as a consumer?Please let us know how much you agree or disagree

    with each of the following statements on a scale of

    1 to 5 where 1 means you completely disagreewith the statement and 5 means you completely

    agree with the statement.

    1 I am always on the cutting edge

    2 I dont like to stick out in the crowd

    3 Style is very important to me

    4 I worry a lot about finances

    5 I like to research things before I buy them

    6 Im very traditional in what I buy

    7 I love to shop

    8 Getting value for my money is the most

    important thing

    9 Its important to me that companies are socially

    responsible

    10 What I wear says a lot about the type of person I

    am

    11 My friends have a strong influence on what I buy

    12 If it comes down to deciding between two

    similar products or services Ill always choose

    the one that comes from my own country first

    13 Advertising has a big effect on what I buy

    14 I like to follow trends

    15 I buy products from companies that are fair toits workers

    16 I tend to buy a lot of gadgets

    17 Im very practical in the things I buy

    18 Its important that I treat myself on a regular

    basis

    19 I tend to buy a lot of things on a whim

    20 I buy products from companies that areenvironmentally responsible

    Close and thanks