This two day workshop provides practical guidance for people leaders who want to improve the way they communicate and influence other people.
The real asset of any business is its people. If they are unable to communicate effectively with customers and suppliers, the whole system can easily grind to a halt. Some people manage to maintain a professional relationship come what may, whilst others have difficulty delivering results when there is disharmony. Learn how to motivate and encourage individuals.
Is it right for me?If you are in a position where you communicate with people, e.g. suppliers, customers, employees, stakeholders, and you want to improve your ability to influence and motivate people, then this workshop is for you.
ADVANCED COMMUNICATION SKILLSHow to get the right message across
WHAT WILL I LEARN?By the end of this programme you will be able to:
Engage with others and get them to engage with you at a much •deeper levelBuild better relationships easier and quicker than ever before•Overcome any barriers that make it difficult for you to get a result•Find out what others are really thinking •Use and control your words, the sound of your voice and your •physical presenceto achieve results
BEFORE THE PROGRAMME:For maximum benefit, you will be sent a questionnaire to complete.
WHAT WILL IT COVER?Building rapport•Creating a productive relationship•Use of questioning•Tackling difficult behaviour•How to deliver difficult messages and still maintain the relationship•Listening – what to listen for, how to discern acceptance or resistance•Listening to understand and not just to respond – focus on active listening •
HOW WILL THIS WORKSHOP HELP ME?This programme will show you how to manage people who are different to you and how to eliminate stress or tension that causes fiction, absenteeism/sickness and loss of profit.
Contact us now and let us show you how to unlock your potential on +44 (0)1344 774 999
UNLOCKING POTENTIALwww.KeyTalent-Partners.com
Key Talent Partners Winella House, Lower Wokingham Road, Crowthorne Berkshire RG45 6DBwww.KeyTalent-Partners.com [email protected] Telephone: 01344 774 999
This programme will enable you to explore different aspects of behaviour, so that you can become a more effective communicator.
Recommended
