Alaa Zahran
Can E Government Fill the Gap between Citizens and Government
in the UK?
The Aim of this Presentation is to Understand
Technology
Citizens
UK Government
E Government
4.What does the UK Government Needs Back from
the Citizens? 1.What is the Role of
Technology?
2.What is the Purpose from
Targeting Citizens?
3.How did the UK Gov. Apply E Gov. to Reach The Citizens?by: Alaa Zahran
How Much Time Do We Spend
With Technology
Every Day ?
Source: T-family www.socialworksdigitaldivide.co.uk (2012)
Layout
Part 1: UK E Government(government – UK government – UK e government)
Part 2: The Transition from Traditional Government to E Government
(the establishment – national development – strategic plan)
Part 3: Discussion(summary – what could be next – citizens role)
Part 1: UK E Government
Government( Definition – Forms) “institution that holds the exclusive power to enforce certain rules of social conduct in a given geographical area” Rand, A (2013)
UK Government
UK E Government
Part 1.1: Government
Governmentor the way a Country is ruled
Source: compass Cayman. Participants of G20 Summit. www.compasscayman.com (2009)
Part 1.1: Government
Governmentor the way a Country is ruled
Source: www.Glogster.com (2012) Source: Libya live.www.Thetimes.co.u
k(2011)
Part 1.2: UK Government
Parliamentary Democracy + Constitutional Monarchy Prime Minister Queen Elizabeth II
(Head of Government) (ceremonial role)
24 ministerial departments(Cabinet Office, DoB, DoE, DoC, DoT, DoH..ect)
19 non ministerial departments
300+ Agencies & other public bodies
Part 1.3: UK E Government
the core aim of this transition for the government:• to become more accessible• effective• efficient• accountable to the citizens(Shareef, S., Jahankhani, H., Dastbaz, M. 2012).
But How???
Part 2: The Transition from Traditional Government to E Government
First stage. The Establishment
Second stage. National Development
Third stage. Drawing a Strategic Plan
Part 2.1: The Transition from Traditional Government to E Government
First stage. the Establishment (delivering information)
In the 1990s (drawing plans – building infrastructure – supporting specialised agencies)
Creating hundreds of governmental websites
By 2000, some websites achieved the worlds' advanced level of constructing information
However, this rapid development caused some problems, according to the National Audit Office (NAO. 2002)
Part 2.1: The Transition from Traditional Government to E Government
In 2002, Government on the Web II report, by NAO, created a suggested model to develop the UK e government
Source: Government on the Web II www.nao.org.uk (2002).
Part 2.2: The Transition from Traditional Government to E Government
Second stage. National Development(interactive & transactional e government) In 2004, a new plan was followed Launching www.directgov.uk & www.businesslink.uk major initiative development in delivering public services about 10 million visits a month to allow citizens to complete the transactions submitting the documents online
Directgov was described as, “the place to turn for the latest and widest range of public service information” (Galindo, F. 2005)http://www.youtube.com/watch?v=SIUKxaf1PdM&feature=player_detailpage
Part 2.3: The Transition from Traditional Government to E Government
Third stage. Drawing a Strategic Plan(holistic e government)
E-petitions Consultations launched most initiative web portal (
www.gov.uk) one-stop-shop online services Simpler, clearer,
faster
Part 3: Discussion
summarytechnology enabled the government to deliver better services for the public, also permitted more citizens participations
what could be next
citizens role
List of references
Gov.uk `n. d.` How Government Works www.gov.uk/govern-ment/how-government-works
http://socialworksdigitaldivide.blogspot.co.uk/2013/02/techno-logy-ecomaps.html
Parliament `n. d.` The UK political system www.parliament.uk/about/how/role/parliament-government
Rand, A (2013) Government Definition http://aynrandlexicon.-com/lexicon/government.html
Shareef, S., Jahankhani, H., Dastbaz, M. (2012) `E-Government Stage Model: Based on Citizen-Centric Approach in Regional Government in Developing Countries`. International Journal of Electronic Commerce Studies 3 (1), 145-64
www.compasscayman.com/cfr/2009/07/07/Tax-havens-in-a-post-G20-world---Pirates-or-paragons-/
List of references
www.glogster.com/willietheboss/forms-of-government-/g-
6l7pm1rkei3aroilpf5tea0
www.nao.org.uk/publications/0102/
government_on_the_web_ii.aspx
www.thetimes.co.uk/tto/news/world/middleeast/art-
icle3142707.ece
Zhou, X., Wei, X. and Wang, T. (2012) `A Study on government
website: A practical analysis to UK government website gov-
ernance`. Second International Conference on Business Com-
puting and Global Informatization. available from http://ieeex-
plore.ieee.org/stamp/stamp.jsp?tp=&arnumber=6382517
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