Clinical Data CaptureCBI Conference; August 20, 2013
Speakers
Ben Yao
Associate
Huron Life Sciences
Manny Tzavlakis
Managing Director
Huron Life Sciences
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Joseph Morrell
Manager
Huron Life Sciences
Agenda
• Considerations for Capturing Clinical Data from Third Parties
• Using Technology to Facilitate Data Capture
• New Possibilities
• Q&A
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Considerations for Capturing Clinical Trial Payment Data
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Capturing clinical data from third parties: Contract Research Organizations (CROs), Academic Research Organizations (AROs), Site Management Organizations (SMOs), is a challenge for many manufacturers. Considerations for successful clinical spend data capture:
Establish
Business
Requireme
nts
•Work with internal compliance/legal to determine baseline requirements for capture of clinical trial payment data.
•Confer with relevant functional units (e.g. various therapeutic areas, global vs. US, etc.) to determine data formats across units as well as additional data to be gathered for business
purposes.
Finalize
Technical
Requireme
nts
•Determine which systems will be impacted by the clinical trial business requirements.
•Document technical requirements for existing (e.g. Accounts Payable, Customer Master, Reporting Warehouse) and new (e.g. CRO data capture system) systems.
Develop
Business
Processes
•Identify resources to provide CROs with updated trial information and to manage error resolution.
•Update business processes to ensure that all necessary data are included in site agreements or other study startup documentation.
•Ensure that resources and processes for reviewing data and managing disputes are in place.
Considerations for Capturing Clinical Trial DataDEVELOPING REQUIREMENTS AND UPDATING PROCESSES
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Considerations for Capturing Clinical Trial DataDEVELOPING REQUIREMENTS AND UPDATING PROCESSES
• When developing requirements for capturing clinical trial payment aggregate spend data, one of the primary goals should be to enhance data consistency across all third parties and internal Accounts Payable.
• Consistent identification of investigators, sites, trials, and compound codes will be essential for efficient generation of aggregate spend reports.
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Considerations for Capturing Clinical Trial DataDEVELOPING REQUIREMENTS AND UPDATING PROCESSES
When developing business and technical requirements, a manufacturer should consider that different business units may:• Have different formats for data such as site number, protocol/trial number, etc., or may or
may not use some of these data elements consistently• In limited cases such as certain post-marketing studies, have more than one principal
investigator• Utilize different types of healthcare professionals (e.g. doctors, PhDs, dieticians, or others)
as investigators• Issue payments to investigators via investigator sponsored trial payments
When developing processes, consider that:• Different business units may contract with sites in different ways (e.g. directly or via CROs
or other contracting vendors)• Processes must be established to account for when a principal investigator at a given study
site changes
Using Technology to Facilitate Data Capture: One
Solution
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Using Technology to Facilitate Data CaptureDEVELOPING ONE SOURCE OF CLINICAL TRIAL SITE PAYMENT DATA
In general, clinical trial site payment data will be housed in a variety of systems across:
Manufacturers should consider deploying one system to consolidate this data to promote:• The data consistency described previously.• The ability to aggregate, review, and analyze data by investigator, site, or compound.• The ability to monitor the compliance of CROs with the manufacturer’s reporting deadlines.• A single source of clinical trial payment data for integration into the manufacturer’s existing
aggregate spend reporting architecture.
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Using Technology to Facilitate Data Capture
Principles of the CRO Data Capture System
• Develop standard Excel/flat file templates that are acceptable to all business and geographic regions; deploy this template to all CROs and mandate compliance with the data requirements.
• Establish a consistent reporting and error resolution schedule across all CROs.• Validate data against business rules prior to processing into the aggregate spend architecture.• Provide a single source of clinical trial site payment data for aggregate spend reporting
purposes.
BENEFITS OF CENTRALIZED CLINICAL TRIAL PAYMENT DATA
Using Technology to Facilitate Data Capture
• If a CRO submits a record that does not match your master list of:
• Trials
• Compounds
• Investigators
• Sites
That record will be returned to the relevant CRO for correction. This
validation will help reduce data errors within a manufacturer’s aggregate
spend architecture.
• The CRO Data Capture System will also monitor to ensure that CROs submit
data in accordance with the manufacturer’s guidelines. CROs that do not
meet timing guidelines will be alerted by the System.
BENEFITS OF CENTRALIZED CLINICAL TRIAL PAYMENT DATA: VALIDATION
Using Technology to Facilitate Data CaptureOPTIONAL CUSTOMER STANDARDIZATION AND MATCHING FUNCTIONALITY
• If a CRO submits a record that does not match your master list of:
• Investigators
• Sites (Organizations)
That record can be automatically standardized and matched against your
master list and either assigned to an existing master unique ID or sent for
manual resolution.
• CROs are notified of resolved records to reduce subsequent errors.
• Records that are of very low quality will be returned to the CRO for correction
and re-submission.
• Customer matching will reduce the volume of errors going back to the CROs
when a unique ID has not been provided
Key Challenges & Best PracticesCAPTURING CLINICAL PAYMENTS
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Selected Key Challenges
Navigation of the complexity of reporting relationships (e.g. “research” chain scenarios with downstream payments)Engagement with third parties who utilize non-traditional research methods (e.g. SMOs and AROs); getting buyoff and cooperation with frequent and accurate reporting Integration of third party systems, data structure and processes to align with reporting process
Best Practices
Data capture in upstream business processes to accommodate consistent business rules at a later stage
Creation and utilization of a centralized customer master to track both HCP and HCO spend across the organization; shared customer IDs with third party partnersEarly and frequent onboarding for third party partners to ensure buy-in, organizational support, and solution identification. Continuous and open communication amongst stakeholders
New Possibilities
• Healthcare Practitioners (HCPs) involved in Clinical Trials are expected to decrease between 25 – 50% due to the Open Payments Act according to ASCO
• With limited Clinical Key Opinion Leaders (KOLs), manufacturers will be competing for a smaller number of investigators and specialists
• Utilizing the data store created by capturing Clinical Transparency information, manufacturers can build new data models to determine where KOLs can be more effectively utilized within an organization, particularly in various specialty markets• Clean data is the key to this – the more accurate the data in a
Clinical reporting data store, the more effective a manufacturer can be in targeting Clinical KOLs
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New PossibilitiesAFTERMATH OF A CLINICAL TRANSPARENCY PROGRAM
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New PossibilitiesAFTERMATH OF A CLINICAL TRANSPARENCY PROGRAM
16© 2013 Huron Consulting Group. All Rights Reserved. Proprietary & Confidential.
Network analysis of 1,000 authors
who represent the main core of
published research in
specialized CNS
(For illustrative purposes only. Not final product.)
© 2013 Huron Consulting Group. All Rights Reserved. Proprietary & Confidential.
New PossibilitiesAFTERMATH OF A CLINICAL TRANSPARENCY PROGRAM
Heat mapping: Identify large
concentrations of HCPs,
HCOs and research sites
along with reported spend
Questions?