Connecting with Healthcare Professionals via Mobile HCMA Regional ForumMay 7th, 2009
HE IPHONE HAS HUGE POTENTIAL
AS A MOBILE COMPUTING
PLATFORM, ESPECIALLY FOR
PHYSICIANS.”
— Joshua Schwimmer, MD, FACP, FASN
Connecting with Healthcare Professionals via Mobile
• A majority of HCPs are already there
• iPhones are becoming the tool of choice
• To pharma – the extent of HCPs +
mobile = Epocrates
Connecting with Healthcare Professionals via Mobile
• Reps were always 1st line for pharma
• Have a new way to directly connect
• Reps and mobile like Army/Air Force
working in concert
• No sees, vacant territories, white spaces
• Tie in communications with reps – all
mobile
Connecting with Healthcare Professionals via Mobile
• 5% of site visitors are mobile web users
• Up from 1% a year ago
• ½ of Nielson’s top 20 not
mobile optimized*
• How many pharma sites
are mobile optimized?
• Key point: it’s all about
channel of choice
Internet Mobile Human*Bango survey, 2008
Connecting with Healthcare Professionals via Mobile
• Fix what you offer HCPs online
• Make it visit-worthy
• Mobile optimize it
• RM using mobile
• Mobile apps
• Tap into other mobile streams
Connecting with Healthcare Professionals via Mobile
• Programs that make sense for mobile
- Mobile sampling
- Mobilesodes
- POC apps
- Rep tie in programs
Connecting with Healthcare Professionals via Mobile
• Pharma is going to live on the doctor’s hip
• Universal sample closets
• Apps customized to needs of individual by specialty
- Samples
- Learning suite
- Rep on demand
- Conventions
- POC tools
Connecting with HealthcareProfessionals via Mobile
• We are the best source of information about our products
• Best at telling our brand story
• Need to make the connection back to the doctor
• Opportunity to live on their hip
• Docs are choosing their channel – and mobile is going to win
• Be there
Pharma
The EndQ&A