Download pdf - E4u Service Offerings

Transcript
Page 1: E4u Service Offerings

www.excellence4u.in 1

Specialist Talent Assessment Services

Specialist Talent Assessment Frameworks

Page 2: E4u Service Offerings

www.excellence4u.in 2

Are you facing these challenges?

Bandwidth/ scheduling issues in conducting technical interviews?

Consistency of assessment process while interviewing across multiple

locations?

Engineering/Delivery teams preferring to conduct only the final

round of interview?

Reducing the cost/hire without compromising on the quality?

Page 3: E4u Service Offerings

3www.excellence4u.in 3

Your Partner of Choice!

E4u

Value

Proposition

Your teams focussed on

final selection

Direct and Indirect

savings across the recruiting

life-cycleConsistency in

assessment process

No scheduling headaches

Potential hires assessed on

time

Bandwidth no longer a

challenge for interviewing candidates

Page 4: E4u Service Offerings

www.excellence4u.in 4

Introducing Excellence4u

Largest independent specialist assessment company with delivery capability in 17locations across the world

Experience in assessing talent from 3 to 20 years band across technologies, roles andindustry verticals

Set up by IITians with an industry background of having worked for some of the finestcompanies of the likes of Infosys, KPMG, Sun Microsystems

Proprietary delivery framework which mirror your assessment / interview process orcustomized according to the defined need

Working with leading services, SI’s and product companies worldwide

Cumulative of 400 man years of assessment and interviewing experience

Page 5: E4u Service Offerings

www.excellence4u.in 5

Service Offerings

Technical Screening of Resumes

Based on your needs, experts across an array of technologies assess and screen resumes

Domain oversight by Project Managers having relevant IT experience across multiple technology verticals

Mirror hiring managers’ qualitative and quantitative needs while screening and callout specific observations

Offered remotely via a batch processing mode / follow the sun model

Telephonic/VC Interviews

Conducted by technology experts well versed in remote methods of assessment and communication

Call transcripts shared with customer, which in turn creates a technology/ interview data bank for internal and future use

Service provisioned to suit candidate time-table over holidays, different time-zones, weekends or outside of office hours, if requested

Face to Face Assessments

Interviews conducted F2F at client premises by panelists ratified by your internal SME team

Assessment process either mirrors client‘s methodologies or created based on inputs

Rigorous orientation on company culture, vision and talent pitch for candidates by the panelists

Page 6: E4u Service Offerings

www.excellence4u.in 6

Service Offerings …contd

Employee Assistance Program for employees with specific focus on new hires

Make qualified counselling services easily accessible to employees

Provide short term, consultation based counselling, telephonic and in-person sessions

Targeted to help personal and work place related stress specifically among new hires and new college graduates

Private and voluntary discussions. No identification of individuals in reporting unless there is a perceived harm

Need based referrals to medical and support groups, non-intrusive

Exit Interview and Analysis

Conduct timely face to face or telephonic exit interviews to ensure maximum coverage and provide opportunity for any change in decision

Consistent, neutral and well balanced methodology

Periodic qualitative and quantitative reports on the findings

Translate findings into defining key areas causing turnover

Maintain utmost confidentiality as per predefined agreements

Page 7: E4u Service Offerings

www.excellence4u.in 7

Service Offerings …contd

Behavioural Competency Assessment

Advocate the 'Screen for Knowledge and Skills, Interview for Behaviour' methodology

Experienced HR Specialists analyze the position or job based on the required behavioural competencies as defined by the Hiring Manager and align to overall values of the organization

Develop a customised and structured Competency based interview model to identify critical success factors in potential candidates

Comprehensive evaluation and reporting

Page 8: E4u Service Offerings

www.excellence4u.in 8

Indicative Skill Sets Covered

E4u

C/C++

ASP.Net

Telecom

DW/BI

Mainframe

Java/J2EE

Packages

QA/Testing Constitution of technical panel

mirrors your need

Technology skill-sets covered are indicative and representative

Each panelist brings a minimum 15+ years of diverse experience on the table

The panel gets constituted post your internal team verifying the mix

Page 9: E4u Service Offerings

www.excellence4u.in 9

Delivery Process Flow

STRATEGIZING & SOURCINGYOU

TELEPHONIC ASSESSMENTE4u

F2F ASSESSMENTE4u

HR ROUND & OFFER YOU

Re

cru

itm

en

t Li

fe C

ycle

• Evaluation Sheet for each candidate interviewed

<<E4u>>

• Weekly Report of shortlisted and rejected profiles <<E4u>>

• QC feedback and directional recommendations shared with client

<<E4u>>

• Evaluation Sheet for each candidate interviewed

<<E4u>>

• Weekly Report of shortlisted and rejected profiles <<E4u>>

• QC feedback and directional recommendations shared with client

<<E4u>>

• Evaluation Sheet for each candidate interviewed

<<E4u>>

• Weekly Report of shortlisted and rejected profiles <<E4u>>

• QC feedback and directional recommendations shared with client

<<E4u>>

• List of profiles for Technical screening from

<<Client>>

• Specific assessment artifacts/format <<E4u>>

• Agree on Evaluation Criteria/Sheet <<Client & E4u>>

• Scheduling of tele-screening

<<E4u>>

• Administering of tele-screening and capturing feedback in assessment sheets

<<E4u>>

• List of profiles for Tele-assessment <<Client>>

• Specific assessment artifacts/format <<Client>>

• Agree on Evaluation Criteria/Sheet <<Client & E4u>>

• Scheduling of tele-assessments

<<E4u>>

• Administering of tele-assessments and capturing feedback in evaluation sheets

<<E4u>>

• List of profiles for F2F assessment <<Client>>

• Specific assessment artifacts/format <<Client>>

• Agree on Evaluation Criteria/Sheet

<<Client & E4u>>

• Scheduling of F2F assessments

<<E4u>>

• Administering of F2F assessments and capturing feedback in evaluation sheets

<<E4u>>

TECHNICAL SCREENINGE4u

Macros and other workflow automationmechanisms to eliminate manual extraction.Web-based metric driven reporting system

Page 10: E4u Service Offerings

10www.excellence4u.in 10

Candidate Customer Experience

Dear <Candidate Name>,

We are glad to inform that your

interview for Software Engineer

position has been scheduled for

10 AM on 15th Feb 2012.

We wish you the very best.

Sincerely,

<Client Name>

9845099999

9:41 AM

Dear <Candidate Name>,

It was a pleasure talking to you

recently. We at <Client Name>,

India would like to thank you for

spending your quality time with

us..

Your candidature is currently

being reviewed, in case your

resume gets shortlisted,

we would get in touch with you.

Sincerely,

<Client Name>

9845099999

4:15 PM

Reminder SMS sent to candidate pre-interview Thank you SMS sent to candidate post completion of interview

Page 11: E4u Service Offerings

11www.excellence4u.in 11

Delivery Excellence

Scale

Quality

Control

• Consistency• Agility• Versatility• Time to hire• Scalability

• Automation modules for standardization, reduce time to hire, consistency and improved candidate experience

• Customizable assessment templates• Pre-configured templates and artifacts for agility

Tools

• Predictive hiring model

• Benchmark and raise the bar

• Metrics driven work flow management• Metrics at every phase of the engagement to get insights

into the status of the engagement and take a quick corrective action

Metrics

• Quality• Consistency

• Checklists for various process stages• Review check lists for different reviews

CheckLists

• Process Control• Risk mitigation• Increased level of

confidence

• Regular internal audits• Daily & Weekly status reports

Check Points

Elements Benefits

Page 12: E4u Service Offerings

12www.excellence4u.in 12

State Of The Art Interventions/Tools in the Assessment Roadmap

Data standardization / weeding out

duplicates based on contact numbers

Generate evaluation sheets at a click of a

button

Reporting on key Metrics

Check Points & Audits

Candidate Communication at

key stages thru Auto Mail/Meeting/SMS

• Increased Efficiency• Saves Time• Avoid Candidate

Inconvenience

1

• Standardization• Consistency

2

• Predictive Hiring Model

3

• De-Risking

4• Enhanced Candidate

Experience• Increased Candidate

Satisfaction

5

Page 13: E4u Service Offerings

13www.excellence4u.in 13

Sample cheat sheet/Evaluation sheet/Reports/Thank You Note

Page 14: E4u Service Offerings

14www.excellence4u.in 14

Sample Reports… customizable to your needs

Take control of your hiring with our state of the art intelligent reporting. We provide customized reporting specific to the engagement which will help you take quick decisions to improve hiring dynamics.

By VendorUnderstand how your vendors are performing

Top 5 vendors by resume flow

Trends by location

Trends by performance by role

Inflow Trends

Weekly Trends

Daily Trends

By Candidate

Location

Performance

Interview Status

Page 15: E4u Service Offerings

www.excellence4u.in 15

Secret Sauces

By understanding the job descriptions of the positions to be filled

Localized delivery model with consultants from premier educational and multi-cultural backgrounds from 17 locations across the globe

Experience in assessing talent from 2 to 20 years band across technologies, roles and verticals – product/ services/ product engineering sites/ distributed delivery locations

Experience to go deep on the softer aspects of the position – be it onsite, high level of client interfacing, engineering environment, testing, support. Experience band of the consultant from 8 to 25 years

By ensuring that the integrity of the assessment process is not compromised

No incentive to creatively lower assessment norms as our KRA’s are aligned to the effort cycle

We either mirror existing assessment processes or help you create and implement a new one

Match or exceed existing “time to hire” metric

By acting as a resource support to your core interviewing panel

We do not aim to replace your technical interview panel; only augment. Think of us as a bolt-on for weekend drives, recurring volumes, niche skill-sets which require multiple rounds of intervention

We work over weekends/ after office hours and holidays – typical slots where your candidates are available

Our diverse consulting background helps us structure the right panelist team for you

Page 16: E4u Service Offerings

www.excellence4u.in 16

More Information? we would be glad to answer…..

Over coffee at [email protected]