Week ending December 27Week ending December 27Week ending December 27Week ending December 27thththth, 2008, 2008, 2008, 2008

ESIC e-Governance

Project Panchdeep

IT Enablement Conference

1

2 Project Panchdeep: Overview & Benefits

3 Project Status

4 Participation Support from SDs

1 About Wipro

Agenda

About Wipro

Wipro Ltd - Growth Trajectory

YoY growth of 18.5% in IT servicesPart of NYSE’s TMT (Technology-Media-Telecom) Index, NSE Nifty Index and BSE Sensex

853 clients worldwide

Listed on NYSE Presence in 50+ countries

56 nationalities with high gender & cultural diversity (As on Mar. 31, 2009)97 000+ employees worldwide (As on Mar 31, 2009)

5083

2008-09

853

97

54

Introducing Wipro Infotech

• India & Middle East IT business unit of Wipro Limited

• Over two decades presence in the domestic market

• 3600 portfolio serving Enterprise IT life cycle needs

• Largest partners to Cisco, Microsoft, Sun, Nortel,

among other technology players

• Fastest growing IT services company in the Middle East

* Net Revenues

Revenue grew by 34% Revenue grew by 34% Revenue grew by 34% Revenue grew by 34% YoYYoYYoYYoY from 2007from 2007from 2007from 2007----08080808

Increasingly services ledIncreasingly services ledIncreasingly services ledIncreasingly services led

Diversified skill base Diversified skill base Diversified skill base Diversified skill base across service lines across service lines across service lines across service lines and technologiesand technologiesand technologiesand technologies

A SnapshotA SnapshotA SnapshotA Snapshot

India & Middle East services India & Middle East services India & Middle East services India & Middle East services grew by 51%grew by 51%grew by 51%grew by 51%

* Figures for 2008-09

excludes ASPAC

47500

31094709

60978369

79

54

4032

976213964

1704824835

12360

111

37460

EmployeesEmployeesEmployeesEmployees(in 100(in 100(in 100(in 100’’’’s)s)s)s)

ServicesServicesServicesServicesRevenueRevenueRevenueRevenue

(Million Rupees)(Million Rupees)(Million Rupees)(Million Rupees)

RevenueRevenueRevenueRevenue(Million Rupees)(Million Rupees)(Million Rupees)(Million Rupees)****

2004200420042004----05050505 2005200520052005----06060606 2006200620062006----07070707 2007200720072007----080808082003200320032003----04040404

15340

121

2008-09

Wipro Service Portfolio

Single partner interface for increased Single partner interface for increased Single partner interface for increased Single partner interface for increased accountability and integrated service deliveryaccountability and integrated service deliveryaccountability and integrated service deliveryaccountability and integrated service delivery

ACES – Automation of Central Excise & Service TaxACES – Automation of Central Excise & Service Tax

IGRS - MPIGRS - MP

Key Government & Defence Projects

Police IT Solution – Karnataka PolicePolice IT Solution – Karnataka Police

Control Office Automation, CRISControl Office Automation, CRIS

ICEGATE & ICENET, Indian CustomsICEGATE & ICENET, Indian Customs

• Automation of Employment Exchange function in Manipur

•Consulting and preparation of Detailed Project Report for Labour & Employment Department in Tamilnadu.

•MMP Agriculture

Project Panchdeep:Overview & Objectives

Project Objectives

�To position ESIC as an organization to serve the aspirations of the stakeholders in the 21st Century calling for modernization and computerization in an inter-disciplinary manner

�A single Unified Information System to automate all internal processes in ESIC to improve the efficiency &

transparency and accountability

� Infrastructure that would manage its available resources in a planned manner with certainty and speed.

� Maximize cooperative use of information and other resources for planning and decision making

Project Panchdeep

Pehchan

Services related to Identification, Authentication and verification of IP’s.

Pashan

Services related to hardware for data center, disaster recovery,

desktops/PCs/laptops/printers and middleware

Dhanwantri

Services related to IT support and Medical Information System for the

hospital and dispensary

Milap

Services related to provision of networking and bandwidth

Pragati

Services related to ERP modules- Finance, HR, Legal, Procurement,

Health Insurance, DMS. All employers related processes through e-forms.

Project Panchdeep

• Customization & Implementation of ERP and MeIS modules

• Portal for ESIC; Registration, e-filing of challans, integration of payment gateways etc

• Integrating the ERP and MeIS applications for seamless sharing of data of IP

• Provide Enterprise Intelligence tools to ESIC top management for trend analysis

• Procurement and Installation of all necessary hardware, networking components, video conferencing

• Setting up Data Center at ESIC headquarters, New Delhi & Disaster Recovery center at ESIC Hyderabad

• Provide Facility Management Services through centralized Help Desk at all ESIC Locations for 5 Years

• Provide Enterprise Management System (EMS) tools for analyzing & managing system performance ,

network performance, call logs, etc. as well as providing the means of monitoring the SLA metrics

• Provide alternate power mechanisms at branch offices and dispensaries of ESIC

• Enrollment, personalisation and printing of magnetic strip cards with biometric and photo for 1.25 crore

Insured Persons and their dependents as per ESI Act

Project Panchdeep

Project Panchdeep : Geographic Distribution

Project Panchdeep:Benefits

Project Panchdeep: Communities

Benefits: ESIC HO, RO, BO

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� Improved operation co-ordination across functional department

� Reduction in operational cost, such as lower inventory cost

� Improved productivity of employees by reducing redundant data

entry and processes

� Timely availability of data for improved decision making

� Better and faster service delivery through automation across all the departments; Track performances online

Dhanwantri: Model and State-run Hospitals and Dispensaries

Dhanwantri is

� Multi-location application including all the core functional areas of Hospitals and Dispensaries

� Capable of capturing

� Complete Patient Information

� Hospital Infrastructure such as Medical Equipments, No. of Operation Theatres, Wards and

Beds etc.

� Scheduling of various services – Doctors Appointments, Operation Theatre Booking,

Radiology Services

� Laboratory equipments are interfaced with the solution

� All investigation reports are linked to patient medical records

� Support activities – CSSD, Diet & Kitchen, Bio-Medical Engineering

� Benefits

� Patient Clinical Data shared across the ESIC network

� Single Data Entry

� Stream Lined Operations

� Reduced Document Flow

� Statistical Analysis

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Vision of DhanwantriTo implement a state of the art solution in a manner that medical services are optimally

provided to the IPs independent of geographical location

Benefits: ESI IPs

� One Card accepted in all ESI hospitals and dispensaries across

India, IP and the family no longer constrained to use designated

hospital/dispensary linked to his/her home branch

� Card and the insurance no. remains valid even after change of

employer, no need to apply for new card

� Faster processing of claims

� Better and faster service delivery through automation across all

the departments

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Benefits: ESI Employers

�� Online registration for all the employers, no need to fill in papers

forms and submit manually

� Online filing of employee details, employers would be able to file

details online and check the status online

� Online contribution payment activated, employers are relieved

from physical payment at the banks through challans and then

submission of challan details physically

� Online filing of monthly returns, processing done automatically,

status or queries can be tracked and submitted online, physical

visits to ESIC office not needed anymore

� Faster and timely delivery of service through automation across all

ESIC departments

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Project Panchdeep:Status

Overall Engagement - Highlights

HighlightsHighlights

�� LOI on February 12th 2009LOI on February 12th 2009

�� Contract signoff on March 6th 2009Contract signoff on March 6th 2009

�� Project Director and Project Managers for Wipro team identifiedProject Director and Project Managers for Wipro team identified

�� Project Kickoff at ESIC HQ on March 4th 2009Project Kickoff at ESIC HQ on March 4th 2009

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Overall Engagement - Highlights

Highlights : Highlights : PragatiPragati & & DhanwantriDhanwantri

�� System Requirement Study (SRS) for System Requirement Study (SRS) for PragatiPragati & & DhanwantriDhanwantri started on started on

March 24th 2009 and completed in July 2009March 24th 2009 and completed in July 2009

�� A team of 25+ Wipro consultants worked on the SRS; ESIC has A team of 25+ Wipro consultants worked on the SRS; ESIC has

identified a team of representatives as Single Point of Contactidentified a team of representatives as Single Point of Contact

�� Design and Development of the software is now in progressDesign and Development of the software is now in progress

�� PragatiPragati & & DhanwantriDhanwantri progress is as per planprogress is as per plan

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HighlightsHighlights: : PehchanPehchan

�� PehchanPehchan card layout and hologram finalized and samples approvedcard layout and hologram finalized and samples approved

�� Pre enrollment, Enrollment and Biometric applications for Pre enrollment, Enrollment and Biometric applications for PehchanPehchan

along with enrollment kit tested and made readyalong with enrollment kit tested and made ready

�� Enrollment partner contracts signed; Partner Project teams identEnrollment partner contracts signed; Partner Project teams identifiedified

�� Enrollment has been started in Delhi, UP, Karnataka: July 30 onwEnrollment has been started in Delhi, UP, Karnataka: July 30 onwardsards

�� 5000+ 5000+ IPsIPs and their families have been enrolledand their families have been enrolled

Overall Engagement - Highlights

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Highlights: Highlights: PashanPashan

�� DC site handed over to Wipro by ESIC on 19DC site handed over to Wipro by ESIC on 19--JuneJune--20092009

�� Civil works in progress at Data center, Civil works in progress at Data center, RohiniRohini --New DelhiNew Delhi

�� Precision AC layout completed; Lighting layout diagram completedPrecision AC layout completed; Lighting layout diagram completed

at Data center, at Data center, RohiniRohini--New DelhiNew Delhi

�� DR site handed over to Wipro on 15DR site handed over to Wipro on 15--JulyJuly--20092009

Project Plan: Wipro Peak Team

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�� Implementation Phase (Implementation Phase (UptoUpto COD):COD):

�� PragatiPragati & & DhanwantriDhanwantri: 400 resources: 400 resources

�� PehchanPehchan: 1800 resources: 1800 resources

�� PashanPashan: 40: 40

�� MilapMilap: 90: 90

�� Overall indicative peak team size of 2300+ resources across the Overall indicative peak team size of 2300+ resources across the

countrycountry

�� Operation & Maintenance Phase (Post COD) will have a team size oOperation & Maintenance Phase (Post COD) will have a team size of f

450+ resources across the country450+ resources across the country

Project Panchdeep:Support Required from SDs

Dhanwantri

� Training Lab will be setup in each State Directorate at a place

decided by State Directorate: Identification of place for training lab

� Identification of Doctors and other para-medical staff for training

Hospital/Dispensary wise

� Review of training plan and approval submitted by Wipro

� Making sure identified users attend the trainings

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Pashan & Milap : Activities

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Activities to be covered in the SD, Hospitals and Dispensaries:Activities to be covered in the SD, Hospitals and Dispensaries:

� Installation of desktops and peripherals as per allotted figure

� Power cabling and UTP cabling for the desktops

� Network connectivity to DC using router and switches through two

Service Providers

� Installation of IP Phones for voice communication within the ESIC

network

� Power backup for Dispensaries & Branch offices

Pashan & Milap : Requirements

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Requirements from SD for above implementation in the locations:Requirements from SD for above implementation in the locations:

� Identification of location for placing desktops and peripherals; wall

mount rack (housing router & switch) –dimension of rack is 500 mm

height, 600 mm width, 500 mm depth

� Furniture to place the desktops and peripherals

� Space to keep the UPS (4 ft x 4 ft) in Dispensaries

� Readiness of site in terms of completion of flooring, painting etc.

� Proper earthing (N-E < 3V)

� Power availability for drilling purposes during cabling works

Pashan & Milap : Requirements

� Work permission during non-working hours (if reqd).

� Path of entry of telephone cable in the premises (for Leased Line cable entry)/Permission for mounting wireless tower /Digging permission for fibre cable entry (at specific locations)

� Material Receipt - Receive material, sign the material receipt document

� Space for storing material till installation

� Ensure safe keeping of the IT equipment

� Installation Signoff - Sign the installation completion certificate for bandwidth links, LAN cabling, switch, router. Desktop’s etc. installation

� Regular reviews with Project team to thrash out the bottlenecks

Conclusion: Handout Documents

Week ending December 27Week ending December 27Week ending December 27Week ending December 27thththth, 2008, 2008, 2008, 2008

Thank You

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