Human Resources Management

Entrepreneurship Development

Aspects of Human Resources Managment

Business StrategyManpower PlanningRecruitmentTraining and developmentPerformance managementReward managementLeadership DevelopmentSafety Regulations

Skill set Analysis :What are the skills required? What is job

description?Is there a match with the available skill set?Can the skill set be trained in-house or

external?If it is to be recruited, should it be full time

or part time?What is the Job Specification ?Can it be outsourced?If yes, payoff between the savings and the

risk?

Manpower Planning and Recruitment

Recruitment :Internal sourceExternal source(a) Employee referrals(b) Recommendations(c) Unsolicited Applications(d) Advertisements

Selection Preliminary InterviewPsychological Test –Aptitude Test -

http://www.onetest.com.au/home/Cognitive-Ability(a) Performance Test -

http://www.kualitatem.com/learning-performance-testing-tools

(b) Personality Test -- http://www.mapmytalent.in/ReferencesSecond/Final InterviewPlacementOrientation

Training and DevelopmentObjective of Training(a) Impart a skill and knowledge(b) Increase efficiency(c) New responsibility(d) SuccessionCharacteristics of Successful Training(e) Clearly defined objective and scope of the

training(f) It is closure to actual job requirements(g) The language and methods of training should be

acceptable to the trainee.

Methods of Training1. On The Job Training(a) Demonstration(b) Trainees Perform(c) Inspection 2. Apprenticeship 3. Job Rotation4. Outside Training

Remuneration and BenefitsRemuneration :(1) Piece-rate(2) Fixed(3) Bonus(4) Incentives(5) Cost to CompanyEmployee Benefits :(6) Transport(7) Subsidized/free food(8) Medical allowance(9) Accommodation(10)School fees and books

Performance Appraisal :Need for Appraisal :(1) Salary revision(2) Promotion(3) Training requirements(4) Career plan and future move

Two factors of appraisal:Competencies Performance result

Performance Appraisal Process(1) Set performance target(2) Regular review and monitor(3) Retrain and review(4) Salary revision, Bonus, promotion, training

and career development

Problems in the appraisal Lack of measurable standardPoor feedback to employeesPoor measures of performanceSubjective opinionsNegative communicationsHalo effectBias

We need LeaderOrganization is like a Pyramid - it is as

strong as the base is. The strength moves from the bottom to top , whereas the weakness is like a waterfall moves from the top to bottom .

A pride of lion headed by Sheep loses while herd of sheep headed by lion wins.

Leader’s are like lions

Carnegie Mellon university conducted a research in 1976 on the most successful CEO of America from WWII till late 60’s .

The published results reveals that only 15% of the CEOs who were successful had any technical background and 85% were successful only because they knew how to manage the people.

To be a LeaderDr. James Kouzes and Barry Posner

“Team members will follow willinglyShow favorable work attitudeFeel greater pride in the organizationStronger spirit of co-operation and teamworkMore feelings of ownership and personal

responsibility

…………. If the manager is CREDIBLE!!!!”

“Be a safety net for your team and they will perform wonders” Dhirubahi Ambani

Characteristics of the LeaderLeaders Channel their ego away from themselves

and focus on their company.

“You can achieve anything in life, provided you do not care who gets the credit”. Harry Truman

Leaders have Disciplined thoughts, Disciplined actions.

They are humble but fearless.They are not charismatic but effective. They are plough horse and not show horse.

Leadership AccountabilityLeadership Accountability should be seen in

Six “A”sA =Attend to the complaint immediatelyA = Accept the responsibilityA = Analyze the detailsA = Admit error, if anyA = Amend the process, if requiredA = Act quickly to redress.

Difference between Boss and The Leader

The boss drives the workers; the leader coaches them

The boss depends on the authority; the leader depends on the goodwill

The boss inspires fear; the leader inspires enthusiasm

The boss says “I”; the leader says “We”.The boss fixes the blame for breakdown; the

leader fixes the breakdown.The leader is great not because of his power

but because of his ability to empower.

Difference between Managers and Leaders

Level 1 Managers: Performs through his talent, knowledge, skills and good work habits.

Level 2 Managers: Contributes his individual capabilities and works through others effectively.

Level 3 Managers : Organize people and resources towards achieving the predetermined goal, with or without his own skill and knowledge.

Level 4 Managers : Forces everyone to perform , follows up vigorously with a aim to achieve personal glory.

Level 5 Leaders : Works as team in order to achieve the organizational glory and the teams’ growth.

People is the asset

People’s mind changed more by persuasion than by arguments.

The people are the most valuable asset for the organisation.

“Nobody can go back and start a brand new beginning; but we all can start now and make a brand new end”

Why they do not do it?Four reasons why team members do not

perform :They do not know what they need doThey do not know how they need to doThey do not know why they need to doThey are facing obstacle which are beyond

their control.

How to develop the peopleGive credit for their good workAddress grievances impartiallyMotivate by praise and rewardAsk their opinion, when you are not sure.Give feedback on their work objectively.

“I believe that the success of Reliance can not be attributed to qualities and achievements of one individual or even a group of individuals, but has to be viewed as triumph of a process and that of spirit that binds the entire Reliance family” .

Dhirubhai Ambhani

SAFETY RULESAll safety rules must be obeyed. Failure to do so should

result in strict disciplinary action:All injuries must be reported as soon as possible.No horseplay, alcohol, or drugs allowed on premises.No alcohol usage allowed during lunch break.PPE must be worn as prescribed by management.All tools/equipment must be maintained in good condition.Only appropriate tools shall be used for specific jobs.All guards must be kept in place.No spliced electrical cords/wiring allowed.Only authorized personnel can operate forklift/cranes etc.Smoking NOT allowed.

RegulationsThe Factories Act 1948 – Adequate safety

measures and promote health and welfare of the workers.

Industrial Dispute Act 1947 – To ensure cordial and harmonious relation between workers and management and to avoid industrial disputes.

The Minimum Wage 1948 – Stipulates the minimum wages to be paid to unorganized, non-unionized, casual labors.

The Employees’ Provident Fund Act, 1952 -It provides for old age security for the workers.

The Workmen’s Compensation Act 1923 – Securing the compensation from the employers for the injuries sustained during or out of work.