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Implementing RCM
recommendations An eternity or a
challenge?
By: Walter Nijsen
Asst. Maintenance and Reliability LeaderCargill Grain and Oilseeds Europe
Doug J. Plucknette
RCM Discipline leaderGP Allied
Conducting a thorough RCM is an investment in
time and resources. When executed correctly,however, it will bring value to your organization by
increased plant reliability, integrity and productivity.
To capture this value, it is vital to follow and
implement all the recommendations generatedduring the RCM analysis.
While this may seem both simple and logical, manyorganizations are failing in this aspect, which can
turn the RCM implementation into an eternity.
How to turn this eternity into a challenge? To
answer to this question, we must first ask ourselves,how do we plan to implement the tasks that came
out of our RCM analysis?
In the last years at Cargill, we have tried twoapproaches:
-
Single plant approach
-
Company Corporate / Business Unit approach
Single Plant ApproachLooking back at dozens of analyses performed in
the past, we have used the plant approach most oftenbelieving it to be best in terms of a 100 percent
guarantee of finding all failures modes, failure
causes and effects and defining your maintenance
strategy. During your RCM, you will have all thelocal plant experts at the table, understanding the
operational context of this specific installed
equipment, understanding the current maintenance
strategy and a new detailed maintenance strategy
will be the result. With a fully engaged team andcorrect priority settings from the plant leadership
team, the probability for a successfulimplementation and consequent results coming from
your RCM is high.
In reality, our experience suggests that not all
organizations are as successful in the
implementation as they should be. Several reasons
can make the single plant implementation last
-
Implementation tracking and reporting is not in
place.
-
Priorities at the plant level are changing andRCM implementations are forgotten and seen
as the flavor of the month.
- No implementation manager was assigned to
track and report implementation progress toreliability leaders.
The last consideration when using a single plant
approach are the resources required to perform theRCM analysis while performing your day to day
plant activities. Conducting a RCM will take onaverage about a week and in performing this event
we will need to take some experts out of the dailyplant operations. This time and resources investment
is not always easy to make and often results in
interruptions in the RCM schedule. These singleplant analyses often result in performing RCM on
similar assets at multiple sites and while the
outcome will be a maintenance strategy that is
specific to your asset, nearly 75 to 85 percent will beidentical.
A plant approach (an RCM on a specific
process/system/asset) is appropriate where the
consequence of failure dictates this (nuclear,airplanes, etc)
The single plant approach maybe the only correct
approach to choose while the operational contextneeds to be evaluated for each failure mode.
Company Corporate / Business Unit approachWithin less hazardous processes or the morecommon industry, a Business Unit (BU) approach
can be a more efficient and effective approach.
The Company Corporate approach is based on
conducting a single RCM for a common asset that
can be used globally across the entire organization.
Within Cargill Europe Oilseeds Business Unit, thishas now been in place for two years with success.
In the BU approach a common asset is selected
using a short criticality evaluation on a BU level to
determine which asset is critical for the businessbased on safety, food safety, operation and customer
impact. After this selection, the following questionsare being asked:
-
Do these assets have a similar operational
context?
-
Are the equipments basic functions common
and do they have the same Original Equipment
Manufacturer?
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g p p
Such a BU RCM team will be led by a certified and
qualified RCM facilitator and note taker including a
BU Maintenance and Reliability leader oroperational leader. The RCM team members are a
group of experts from different disciplines
(operations, maintenance, engineering, safety) from
several locations and each team member is a highlyrespected among their peers for their knowledge of
the selected asset.
Before the RCM starts, the team members need tobe prepared and understand their roles and
responsibilities in the team. Preparation is done byvirtual training on RCM Blitz concepts and having
the participants collecting the failure history for theasset at their plant site.
After the preparation, the RCM team gathers
together at a selected plant and spends a full weekon the RCM study without getting disturbed by day
to day business or other call outs. During this RCM,
not only the plant specific operational context isevaluated but also the operational context and
failure modes from other locations. Experience has
shown that this will produce about 5 to 15 per cent
more failure modes than a site specific RCM
analysis. After the completion of the RCM study, aspecific implementation tasks list is created and
sorted by priority and assigned to specific functions.
The final RCM analyses and implementation taskslist is owned by the BU reliability leader and
updated when needed. The BU reliability leader
distributes the RCM implementation list to the
reliability leaders at the site and requested theoperational context, failure modes and effect to
analyze and compare with their plant / system. We
have learned that about 95 percent is common andfor about 5 percent failure modes need to be
adjusted.
What are the benefits of the Business Unit
approach?As stated before, having the experts from the whole
organization together is a significant benefit. We
have experienced different views on failure
probability where one location has never noticed afailure mode occurring, other locations have had it
several times. This triggers a different prioritysetting on the implementation task, but also this
experience is brought into the RCM with multipleimplementations and recommendations to follow up.
Another benefit is the design review during the
RCM study. The principle of RCM is to identify all
functions (components) of an asset as it is in current
discovered several plants had made some significant
design changes to our assets, some were successful
and some were not.
What makes the probability of successful
implementation higher with a BU approach?The answer to this question is very simple:competition and the desire to be successful!
Lets explain. By the time we began performing
RCM analyses at the BU level, we had someexperience using the single plant approach.
Looking back at these analyses, we noted that thosethat were implemented resulted in improved
reliability. Understanding this, we understood that
we must focus on building a successful
implementation plan; we started this by getting
RCM on the Dashboard at the BU level by trackingand showing implementation status site by site. The
hope here was to clearly show where we were
implementing RCM tasks and where we were
struggling to implement.
Imagine you are a Reliability Engineer at a single
plant and have conducted a single plant approach
RCM. You are assigned as the responsible and
accountable person to implement the tasks. Youstruggle to get it implemented at different job
families; however, you are afraid to report the
implementation status: 1st it makes you look a bad
leader not able to implement, 2ndif you would reportyour implementation status what is your reference
point? Forty percent implemented in four month is
this a good result? Or should it be 80 percent? At a
certain moment, you will lose momentum and therisk could be an implementation slow down or even
stop.
Within Cargill, we have seen this happening and for
this reason we changed to the cross functional
approach. Now imagine youre the same Reliability
Engineer still responsible and accountable forimplementing the RCM recommendation; however,
you are asked on a quarterly basis to report the
implementation status for all critical failure modes
and total failure modes to the BU Reliability Leader.
The implementation status per plant is embedded inthe BU balanced score card as a leading key
performance indicator. The person selected to trackthe implementation progress site to site is identified
at the RCM Implementation Manager.
This balanced score card is communicated and
shown at several levels in the organization and it
will help to clarify what an acceptable
implementation status per period should be. On top
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As said BU management sponsorship is vital to
enforce the importance of the RCM
implementations in Cargill Oilseeds is stated; Anyfailure on a RCM evaluated asset, resulting in high
downtime is unacceptable, will be reported and
investigated.
The RCM implementation becomes now an
organizational objective driven by the local
reliability engineer supported by the local
management team
This tracking and reporting can be achieved withoutany sophisticated tools, just an excel overview with
a standard format for all sites including: failuremode, implementation tasks, responsible person and
implementation status (not started, in progress,
complete)
The BU Score Card is a compilation of all thesesheets.
An example of a BU RCM score card:
Plant A 93% 95%
Plant B 92% 82%
Plant C 92% 95%
Plant D 91% 93%
Plant E 89% 90%
Plant F 83% 88%
Plant G 77% 79%
Plant H 73% 63%Plant I 70% 80%
Plant J 68% 71%
Plant K 62% 38%
Plant L 59% 68%
Plant M 41% 39%
Plant N 30% 29%
Plant O 20% 19%
Plant P 17% 18%
Plant Q 12% 11%
Plant R 12% 9%
Plant S 0% 0%
Plant T 0% 0%
BU OVERALL 54% 53%
RCM implementation Sco re Card
Critical
Implementation
Tasks
Overall
Implementation
Tasks
Fig 1. RCM Score card
Are we successful?Looking at the score card for this specific analysis
understanding that some implementation tasks may
not apply depending on design differences),
however only 5 out of 20 (25percent) of thelocations have achieved this.
Fifty percent of the plants have an implementation
score between 20 and 90 percent.
And sad but true 25 percent did not make any
progress.
So, yes we have been successful at some sites and
these sites are seen as leaders in terms of RCMimplementation. As a result, we look closely at
these sites to understand the behaviors that resultedin completing their implementation and ask that
they share tips and suggestions to plants that are
lagging or struggling to implement.
This normal distribution and variance of the
implementation results is not a surprise; you will
always have some leading, a majority in the middleand some lagging plants. It takes relentless
leadership and support to have all plants above 80
percent implementation score.
The BU reporting and tracking helps, however, to
get the organization moving but also determineswhen you are ready for new RCM implementations.
Final point for attention is that having a reporting
and tracking system in place is not a guarantee forsuccess. It is simply a tool by which to track the
behavior of implementing tasks and managing the
RCM process. Experienced practitioners of RCM
understand that a process for analyzing the correctdeployment and execution of the RCM tasks needs
to be in place if you desire successful results; it is all
about flawless execution!
Acronyms:
RCM: Reliability Centered Maintenance
OEM: Original Equipment ManufactureBU: Business Unit
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1
How to Manage RCM Implementationsacross multiple sites
Walter Nijsen andDoug Plucknette
Track 2 Manufacturing Process
Reliability
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Content
About RCM
Single plant approach
Business Unit approach
Score and tracking
Conclusion
Question and Answers
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About RCM
Conducting a RCM is easy, if you have the
experts at the table and you follow the process
correctly the result is a maintenance strategy
covering all failure modes
Conducting a RCM is easy, if you have the
experts at the table and you follow the process
correctly the result is a maintenance strategy
covering all failure modes
Key for success is implementing all the
recommendations and follow-up from the RCM
Key for success is implementing all the
recommendations and follow-up from the RCM
Implementing RCM recommendations can be
hard to do and end up as an eternity
Implementing RCM recommendations can be
hard to do and end up as an eternity
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From eternity to challenge
Start with the correct RCM approach for
your organization:
Single Plant Approach
Company corporate or Business UnitApproach
Track and measure implementations
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Single plant approach
Advantage:
Having all experts from the plant at the
table
Fully understand operational context
Easy to determine gap between current
maintenance strategy and RCM outcome
However..
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Single plant approach
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Single plant approach
Possible causes for despair and giving up:
Implementation needs to be done at multiple
job families
No clear timeline and milestones are set No tracking in place
No budget set for implementation Priorities changes; Flavor of the month
No responsible person to implement and
report
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Business Unit approach
Systems selected by:
Do the assets have a similar operational
context?
Are the equipments basic functions commonand do they have the same OEM?
Have there been any failures the prior years
with un-expected consequence which has
impacted the business?
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Business Unit approach
Selecting your RCM Team members
Certified RCM facilitator
Certified and experienced note taker
Well respected and experienced operations /engineering / maintenance / safety experts.
Business unit reliability or operational leader
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Business Unit approach
Execution:
Good preparation is important
Training on RCM concept done upfront
Meeting room and place well prepared
Note taker key role
Respect each other and have fun! Outcome:
Common RCM recommendations ready for
implementing for all plants
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Business Unit approach
Benefits compared to single plant
approaches:
You dont know, what you
dont know
You dont know, what you
dont know
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Business Unit approach
What makes the probability of successful
implementation higher with a BU
approach?
Competition and desire to
be successful
Competition and desire to
be successful
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Business Unit approach
Get RCM on the dashboard at business
unit level:
Track and reported RCM implementations
Make RCM implementations a leadingindicator at the balance score card
Report all failures on a RCM conducted
process
Have RCM as a site management objective
set by BU leaders
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Business Unit approach
Results:
People want to be in the leading group I want
what they have! (Leaders see results first)
Reference point is set, what is a reasonablescore in what time frame
Brutal facts, maybe my overall lagging results
are not so good.but I focused on the correct
actions!
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Score and Tracking
Very simple to achieve:
Standardized excel sheet for implementation
template
Report on a quarter basis % critical and %overall implementation
Compile in 1 overview and report through
several levels in the organization
Implementation is a behavior and leading
indicator
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Score and Tracking
FFM Pri ority Task 1 Resp Person Status
1-1-1 H- H Feed gas pi pi ng - Perfor m NDT every
5 years
Pl anner co mpl eted
1-5-7 H- H Pressure Gauge - Devel op i nspecti on
for co mpari ng pressure gauge withpressure trans mitter, report
Producti on
Supervi sor
co mpl eted
1-5-18 H- H Pi pi ng and Boil er i nsull ati on - setup
operator rounds for i nspecti ng
i nsull ati on conditi on and repair where
Producti on
Supervi sor
i nprogress
1-1-2 M- H Feed gas pi pi ng - Inspect if proper
guardi ng i s i n pl ace, col or pai nted as
regul ati ons, and cl ear l abel ed
Mai ntenance
Manager
not started
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Score and Tracking
L M HL LL 4 LM 3 LH 1
M ML 3 MM 2 MH 1
H HL 2 HM 1 HH 1
RCM failure matrix
Consequence
Probability
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Score and Tracking
RCM Score Card criti cal tasks Pl ant A
%co mpl eted Tasks 1 40.3 %
%co mpl eted Tasks 2 24.1 %
%co mpl eted Tasks 3 62.5 %
ri t i c al I m pl e m e nt ati o n s c or e 42.3 %
RCM Score Card overall tasks Pl ant A
%co mpl eted Tasks 1 86.1 %%co mpl eted Tasks 2 34.5 %
%co mpl eted Tasks 3 62.5 %
Ov er al l I m pl e m e nt ati o n s c or e 61.0 %
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Plant A 93% 95%Plant B 92% 82%
Plant C 92% 95%
Plant D 91% 93%
Plant E 89% 90%
Plant F 83% 88%
Plant G 77% 79%
Plant H 73% 63%
Plant I 70% 80%
Plant J 68% 71%
Plant K 62% 38%
Plant L 59% 68%
Plant M 41% 39%
Plant N 30% 29%
Plant O 20% 19%Plant P 17% 18%
Plant Q 12% 11%
Plant R 12% 9%
Plant S 0% 0%
Plant T 0% 0%
BU OVERALL 54% 53%
RCM implementation Score Card
Critical
Implementation
Overall
Implementation
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Are we successful?
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Conclusion
Choose the correct approach
Get RCM implementation on the dash
board of management team
Track and communicate results
Have flawless execution!
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Contact
Walter Nijsen, CMRP
Cargill Europe
Doug Plucknette, RCM Discipline Leader
GPAllied
mailto:[email protected]:[email protected]:[email protected]:[email protected]om