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Page 1: Iuwne10 S06 L01

© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-1

WLAN Maintenance and Troubleshooting

Maintaining the System

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-2

Controller Platform and Code Version

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-3

Wireless > All APs > Detail > Inventory

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-4

Upgrade: GUI Recommended

Commands > Download file

For the new code to take effect, a controller reboot is needed.

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-5

Apply vs. Save Configuration

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-6

Commands > Upload File

When uploading or downloading configuration files, you can choose encryption.

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-7

show running-config

(Cisco Controller) >show run?run-config running-config(Cisco Controller) >show running-config 802.11a cac voice tspec-inactivity-timeout ignore 802.11a cac voice stream-size 84000 max-streams 2 802.11b cac voice tspec-inactivity-timeout ignore 802.11b cac voice stream-size 84000 max-streams 2 advanced 802.11a receiver pico-cell-V2 rx_sense_thrld 0 0 0 advanced 802.11a receiver pico-cell-V2 cca_sense_thrld 0 0 0 advanced 802.11a receiver pico-cell-V2 sta_tx_pwr 0 0 0 advanced 802.11b tx-power-control-thresh -65 advanced location expiry tags 1200 advanced location expiry client 150 advanced location expiry calibrating-client 30 advanced location expiry rogue-aps 1200Cisco Public Safety is not allowed to set in this domaincountry GB interface create vlan80 80interface address management 10.9.4.20 255.255.255.0 10.9.4.1 interface address service-port 192.168.1.2 255.255.255.0 interface address virtual 1.1.1.1 interface dhcp management primary 10.9.4.10interface dhcp service-port disable interface vlan vlan80 80 interface port management 1 logging buffered 1macfilter add 00:0b:85:72:14:a0 0 management macfilter add 00:0b:85:72:18:10 0 management

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-8

show run-config

(Cisco Controller) >show run?run-config running-config(Cisco Controller) >show run-config System InventoryNAME: "Chassis" , DESCR: "Chassis"PID: AIR-WLC4402-12-K9, VID: V02, SN: FOC1140F09D

Burned-in MAC Address............................ 00:1D:45:5E:00:E0Crypto Accelerator 1............................. AbsentCrypto Accelerator 2............................. AbsentPower Supply 1................................... AbsentPower Supply 2................................... Present, OKSystem InformationManufacturer's Name.............................. Cisco Systems Inc.Product Name..................................... Cisco ControllerProduct Version.................................. 4.1.191.24M (Mesh)RTOS Version..................................... 4.1.191.24Bootloader Version............................... 4.1.171.0Build Type....................................... DATA + WPS

System Name...................................... sw2System Location.................................. System Contact................................... System ObjectID.................................. 1.3.6.1.4.1.14179.1.1.4.3IP Address....................................... 10.9.4.20System Up Time................................... 0 days 0 hrs 3 mins 40 secs

Configured Country............................... GB - United KingdomOperating Environment............................ Commercial (0 to 40 C)

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-9

Wireless > All APs > Detail

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-10

Wireless > All APs > Detail (Cont.)

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-11

Commands > Reset to Factory Default

John Bartenhagen
Q2Dev: In text under "Reset to Factory Default", the word "Controller" should be lowercase in three instances. In the last sentence of this text block, change "to" to "and", so that the phrase "...wizard to set up your Controller" becomes "...wizard and set up your controller."-EDIT.
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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-12

Commands > Reboot System > Save And Reboot or Reboot Without Save

John Bartenhagen
Q2Dev: In the text block under "Reboot System>Save", "Controller" should be lowercase in both instances.In the same text block, second sentence, a comma is needed after "before you reboot", and a semi-colon is needed after "'Save and Reboot'".In the same text block, next sentence, insert "the" before "Controller" and delete the extra space and exclamation point.-EDIT.
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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-13

Cisco WCS Automated Backup

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-14

Cisco WCS Automated Backup (Cont.)

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-15

Cisco WCS Manual Backup

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-16

Cisco WCS Manual Backup (Cont.)

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-17

Cisco WCS Code Upgrade

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-18

Summary

Controller code can be upgraded from the web interface or the CLI.

The controller configuration file can be saved and uploaded to a TFTP server; it can also be copied from the CLI.

The Cisco WCS database can be saved automatically from the background tasks; when you install a new version of Cisco WCS, the database is automatically saved.

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© 2008 Cisco Systems, Inc. All rights reserved. IUWNE v1.0—6-19