Transcript
Page 1: Mobile Research Communities: An Agile Approach to Customer Context
Page 2: Mobile Research Communities: An Agile Approach to Customer Context
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“I like a car that looks more

or less conventional, one that doesn’t

attract too much attention.”

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“Dealership Visit” Activity:

“I loathe most dealers…I feel I need

several showers after a visit.”

“Imagine my surprise when I got a call from a very nice guy who had a loaded Volt in my color, willing to do the whole

thing over the phone and bring it to my house …”

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“I find the Nissan Leaf to be just unpleasant to look at from the outside … I would only get one if it met all my practical needs

extremely well …”

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“The new price point certainly gets your attention

… now the Leaf is also very appealing …”

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THE

RESULTS

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CR

EATI

VE

P

LUG

GIN

G

SQU

EEZY

S

PAC

ES

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