Transcript
Page 1: SAP FI Customer Credit Memo User Manual Guide

PROJECT A-SURE

User Training Manual

Financial Accounting ACCOUNTS RECEIVABLE

CUSTOMER CREDIT MEMO

CUSTOMER: PTCL

IMPLEMENTATION PARTNER: SIEMENS PAKISTAN

Date: 17 November, 2007

Author(s): Siemens Pakistan Engineering Company Limited

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Document Number

Document Number Document Date

FI-AR-020.05/001 17 November, 2007

Version History

Version Number Version Date Summary of Changes Ref: Minutes of Review

01 / 001 17 November 2007 NA NA

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TABLE OF CONTENTS

1.  SAP EASY ACCESS ................................................................................................. 7 

1.1.  REQUIRED USER INPUT ......................................................................................................... 7 1.2.  SAP SCREEN SNAP .............................................................................................................. 7 1.3.  DESCRIPTION ........................................................................................................................ 7 

2.  CUSTOMER ................................................................................................................ 8 

2.1.  REQUIRED USER INPUT ......................................................................................................... 8 2.2.  SAP SCREEN SNAP .............................................................................................................. 8 2.3.  DESCRIPTION ........................................................................................................................ 8 

3.  DOCUMENT DATE .................................................................................................... 9 

3.1.  REQUIRED USER INPUT ......................................................................................................... 9 3.2.  SAP SCREEN SNAP .............................................................................................................. 9 3.3.  DESCRIPTION ........................................................................................................................ 9 

4.  POSTING DATE ....................................................................................................... 10 

4.1.  REQUIRED USER INPUT ....................................................................................................... 10 4.2.  SAP SCREEN SNAP ............................................................................................................ 10 4.3.  DESCRIPTION ...................................................................................................................... 10 

5.  AMOUNT .................................................................................................................. 11 

5.1.  REQUIRED USER INPUT ....................................................................................................... 11 5.2.  SAP SCREEN SNAP ............................................................................................................ 11 5.3.  DESCRIPTION ...................................................................................................................... 11 

6.  CURRENCY .............................................................................................................. 12 

6.1.  REQUIRED USER INPUT ....................................................................................................... 12 6.2.  SAP SCREEN SNAP ............................................................................................................ 12 6.3.  DESCRIPTION ...................................................................................................................... 12 

7.  LINE ITEM TEXT - F4 HELP .................................................................................... 13 

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7.1.  REQUIRED USER INPUT ....................................................................................................... 13 7.2.  SAP SCREEN SNAP ............................................................................................................ 13 7.3.  DESCRIPTION ...................................................................................................................... 13 

8.  SELECTION OF SERVICES .................................................................................... 14 

8.1.  REQUIRED USER INPUT ....................................................................................................... 14 8.2.  SAP SCREEN SNAP ............................................................................................................ 14 8.3.  DESCRIPTION ...................................................................................................................... 14 

9.  LINE ITEM TEXT ...................................................................................................... 15 

9.1.  REQUIRED USER INPUT ....................................................................................................... 15 9.2.  SAP SCREEN SNAP ............................................................................................................ 15 9.3.  DESCRIPTION ...................................................................................................................... 15 

10.  PAYMENT TAB ...................................................................................................... 16 

10.1.  REQUIRED USER INPUT ..................................................................................................... 16 10.2.  SAP SCREEN SNAP .......................................................................................................... 16 10.3.  DESCRIPTION .................................................................................................................... 16 

11.  BASELINE DATE ................................................................................................... 17 

11.1.  REQUIRED USER INPUT ..................................................................................................... 17 11.2.  SAP SCREEN SNAP .......................................................................................................... 17 11.3.  DESCRIPTION .................................................................................................................... 17 

12.  DETAILS TAB ........................................................................................................ 18 

12.1.  REQUIRED USER INPUT ..................................................................................................... 18 12.2.  SAP SCREEN SNAP .......................................................................................................... 18 12.3.  DESCRIPTION .................................................................................................................... 18 

13.  DOCUMENT HEADER TEXT ................................................................................. 19 

13.1.  REQUIRED USER INPUT ..................................................................................................... 19 13.2.  SAP SCREEN SNAP .......................................................................................................... 19 13.3.  DESCRIPTION .................................................................................................................... 19 

14.  GENERAL LEDGER ACCOUNT NO. .................................................................... 20 

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14.1.  REQUIRED USER INPUT ..................................................................................................... 20 14.2.  SAP SCREEN SNAP .......................................................................................................... 20 14.3.  DESCRIPTION .................................................................................................................... 20 

15.  AMOUNT ................................................................................................................ 21 

15.1.  REQUIRED USER INPUT ..................................................................................................... 21 15.2.  SAP SCREEN SNAP .......................................................................................................... 21 15.3.  DESCRIPTION .................................................................................................................... 21 

16.  LINE ITEM DETAIL ................................................................................................ 22 

16.1.  REQUIRED USER INPUT ..................................................................................................... 22 16.2.  SAP SCREEN SNAP .......................................................................................................... 22 16.3.  DESCRIPTION .................................................................................................................... 22 

17.  PROFIT CENTER ................................................................................................... 23 

17.1.  REQUIRED USER INPUT ..................................................................................................... 23 17.2.  SAP SCREEN SNAP .......................................................................................................... 23 17.3.  DESCRIPTION .................................................................................................................... 23 

18.  FUNCTIONS AND PRODUCTS - TELECOM ........................................................ 24 

18.1.  REQUIRED USER INPUT ..................................................................................................... 24 18.2.  SAP SCREEN SNAP .......................................................................................................... 24 18.3.  DESCRIPTION .................................................................................................................... 24 

19.  BACK ...................................................................................................................... 25 

19.1.  REQUIRED USER INPUT ..................................................................................................... 25 19.2.  SAP SCREEN SNAP .......................................................................................................... 25 19.3.  DESCRIPTION .................................................................................................................... 25 

20.  SIMULATE .............................................................................................................. 26 

20.1.  REQUIRED USER INPUT ..................................................................................................... 26 20.2.  SAP SCREEN SNAP .......................................................................................................... 26 20.3.  DESCRIPTION .................................................................................................................... 26 

21.  SAVE ...................................................................................................................... 27 

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21.1.  REQUIRED USER INPUT ..................................................................................................... 27 21.2.  SAP SCREEN SNAP .......................................................................................................... 27 21.3.  DESCRIPTION .................................................................................................................... 27 

22.  DOCUMENT NUMBER .......................................................................................... 28 

22.1.  REQUIRED USER INPUT ..................................................................................................... 28 22.2.  SAP SCREEN SNAP .......................................................................................................... 28 22.3.  DESCRIPTION .................................................................................................................... 28 

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1. SAP Easy Access

1.1. Required User Input Enter transaction code "FB75" in the command line and press enter.

1.2. SAP Screen Snap

1.3. Description   Follow the menu path as shown in the screen snap and double click on "FB75 - Credit Memo" OR Enter transaction code "FB75" in the command line and press enter.

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2. Customer

2.1. Required User Input Enter "6100001" then press tab.

2.2. SAP Screen Snap

2.3. Description   Number of the customer account number from which the transactions are processed. A customer account number is a unique key used to clearly identify the customer within the SAP system.

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3. Document Date

3.1. Required User Input Enter document date then press tab.

3.2. SAP Screen Snap

3.3. Description   The document date is the date on which the original document was issued. The document date may not be the same as the posting date on which G/L account balances or customer and vendor balances are updated. The document date can be the issue date of an invoice or a payment, for example.

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4. Posting Date

4.1. Required User Input Enter posting date then press tab.

4.2. SAP Screen Snap

4.3. Description   Date which is used when storing the document in Financial Accounting or Controlling.

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5. Amount

5.1. Required User Input Enter "800" then press tab.

5.2. SAP Screen Snap

5.3. Description   During document entry, enter the amount manually. In the last line item, you can enter a "*" - the amount of the final line item is then the balance of all the line items previously entered. Amounts you enter may be changed automatically by the system if automatic postings are made during postings e.g. Tax adjustments, Cash discount adjustments.

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6. Currency

6.1. Required User Input Enter "USD" then press tab.

6.2. SAP Screen Snap

6.3. Description   Currency Key represents the currency for amounts in the document.

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7. Line Item Text - F4 Help

7.1. Required User Input Click on drop down button.

7.2. SAP Screen Snap

7.3. Description   Click on drop down button or press F4 to search for list of services. Line item text contains an explanatory text on the line item. Enter a text manually or transfer a standard text. To transfer a standard text you enter the corresponding text variable with a prefixed equals sign (=XXXX).

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8. Selection of Services

8.1. Required User Input Click on "Continue" icon.

8.2. SAP Screen Snap

8.3. Description   Select the relevant service and click on "Continue" icon to proceed.

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9. Line Item Text

9.1. Required User Input Keep pressing Enter.

9.2. SAP Screen Snap

9.3. Description   Keep pressing enter to change the code in text. Line item text contains an explanatory text on the line item. Enter a text manually or transfer a standard text. To transfer a standard text you enter the corresponding text variable with a prefixed equals sign (=XXXX).

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10. Payment tab

10.1. Required User Input Click on "Payment" tab.

10.2. SAP Screen Snap

10.3. Description   Click on "Payment" tab to enter payment related information.

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11. Baseline Date

11.1. Required User Input Enter "Baseline Date" then press Tab.

11.2. SAP Screen Snap

11.3. Description   Baseline date is the date to which the periods for the cash discount deadline and the due date for net payment refer. This is the case for line items in open item accounts. For line items in G/L accounts, the item is due immediately on this date because there are no cash discount specifications. During document entry for open item accounts, the date may be defaulted. For this, a terms of payment key must have been specified in the customer's/vendor's master record for which a default value is requested in the document. The proposed date can be overwritten. If the cash discount rates (and days) have not been entered, the baseline date for payment is the same as the due date.

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12. Details tab

12.1. Required User Input Click on "Details" tab.

12.2. SAP Screen Snap

12.3. Description   Click on details tab page to enter additional information.

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13. Document Header Text

13.1. Required User Input Enter document header text then press tab.

13.2. SAP Screen Snap

13.3. Description   The document header text contains explanations or notes which apply to the document as a whole, that is, not only for certain line items.

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14. General Ledger Account no.

14.1. Required User Input Enter "6301001" then press Tab.

14.2. SAP Screen Snap

14.3. Description   This field contains the number of the expense or income G/L account to which the transaction figures are updated.

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15. Amount

15.1. Required User Input Enter "800" then press tab.

15.2. SAP Screen Snap

15.3. Description   During document entry, enter the amount manually. In the last line item, you can enter a "*" - the amount of the final line item is then the balance of all the line items previously entered. Amounts you enter may be changed automatically by the system if automatic postings are made during postings e.g. Tax adjustments, Cash discount adjustments.

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16. Line Item Detail

16.1. Required User Input Double click on GL line item.

16.2. SAP Screen Snap

16.3. Description   Double click on GL line item to enter other requried information.

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17. Profit Center

17.1. Required User Input Enter "901" as profit center, then press Enter.

17.2. SAP Screen Snap

17.3. Description   A profit center is a management-oriented organizational unit used for internal controlling purposes. Dividing your company up into profit centers allows you to analyze areas of responsibility and to delegate responsibility to decentralized units, thus treating them as "companies within the company".

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18. Functions and Products - Telecom

18.1. Required User Input Click on "Continue" Button.

18.2. SAP Screen Snap

18.3. Description   Enter function code if prompted by the system. The code will be used for function wise reporting of expenses and income. Use F4 to see and select allowed values. Enter product code if prompted by the system. The code will be used for product wise reporting of expenses and income. Use F4 to see and select allowed values. Click on "Continue" button to proceed.

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19. Back

19.1. Required User Input Click on "Back" icon.

19.2. SAP Screen Snap

19.3. Description   Click on "Back" icon to go back to enjoy screen.

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20. Simulate

20.1. Required User Input Choose "Simulate" from the document menu.

20.2. SAP Screen Snap

20.3. Description   To simulate the document click on Menu bar --> Document --> Simulate. It shows overview of accounting document after execution of all Substitutions, execution of all validations and creation of automatically created line Items.

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21. Save

21.1. Required User Input Click on "Save" icon.

21.2. SAP Screen Snap

21.3. Description   Click on "Save" icon to post accounting entries.

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22. Document Number

22.1. Required User Input Note the document number for future reference.

22.2. SAP Screen Snap

22.3. Description   Note the document number for future reference.