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NetPerformerreg SDM-8400Hardware Installation Guide

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COPYRIGHTS AND DISCLAIMERS

Published Date May 8 2013

Document 1589

This publication contains information proprietary and confidential to Memotec Inc Any reproductiondisclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc may

otherwise authorize in writing

Memotec Inc reserves the right to make changes without notice in product or component design as warranted

by evolution in user needs or progress in engineering or manufacturing technology Changes which affect the

operation of the unit will be documented in the next revision of the manual

We have made every effort to ensure the accuracy of the information presented in our documentation

However Memotec assumes no responsibility for the accuracy of the information published Product

documentation is subject to change without notice Changes if any will be incorporated in new editions of

these documents Memotec may make improvements or changes in the products or programs described within

the documents at any time without notice Mention of products or services not manufactured or sold byMemotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for

such products or services

Memotec Inc is a wholly owned subsidiary of Comtech EF Data Corp and its parent company Comtech

Telecommunications Corp (NASDAQ CMTL)

AccessEMS CXTool CX-U Series CX-UA Series AbisXpress NetPerformer AccessGate ACTView

SDM-8400 and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec

Incin Canada the United States of America and in other countries

Windows is a registered trademark of Microsoft Corporation in the United States and other countries

Any other trademarks are the property of their respective companies

Copyright copy 2013 Memotec Inc

Memotec Inc

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

Tel (514) 738-4781

FAX (514) 738-4436

wwwmemoteccom

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Memotec Inc

Contents

Chapter 1 Preface 1-1

1 1 Product Overview 1-2

111 Sales Contacts 1-2

1 2 About this Document 1-3

121 Audience 1-3

122 Instructions to the Reader 1-4

123 Related Documents 1-4

124 NetPerformer Document Set 1-4

125 Training 1-5

126 Request for Comments 1-5

1 3 Changes to Console Operations 1-6

131 Technical Support 1-6

132 Providing Product Number to Technical Support 1-7

133 Checking the Contents of Your Product Package 1-7

134 Returning an SDM-8400 Unit 1-7

1 4 About HyperTerminal 1-8

Chapter 2 Compliance Information 2-1

2 1 Regulatory ndash Compliance and Agency Approval 2-2

2 2 Compliance and Regulatory Statements 2-3

221 EU Directives 19995 and 201165 2-3222 Marking 2-5

223 Intent of Use and Network Compatibility 2-5

224 EN55022 and CISPR22 Statement 2-6

225 FCC Part 15 Statement 2-6

226 Industry Canada Statements 2-6

227 Notice dIndustrie Canada 2-7

2 3 Environmental Information 2-8

231 Waste Electrical and Electronic Equipment ndash WEEE 2-8

232 China RoHS 2-9

2 4 Safety Warnings and Precautions 2-10

2 5 Making Changes or Modifications 2-11

Chapter 3 Unpacking 3-1

3 1 About Unpacking the Unit 3-2

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Memotec Inc

311 Selecting a Location 3-2

312 Size Requirements 3-2

313 Distance Requirements 3-2

314 Environmental Requirements 3-3

3 2 Preparing the Site 3-4

321 What You Will Need 3-4

Chapter 4 Hardware Installation 4-1

4 1 About the Hardware Installation 4-2

4 2 Installing the Unit in a Rack 4-3

4 3 Powering Up the Unit 4-5

431 Connecting the SDM-8400 UAC to an AC Power Source 4-5

432 Connecting the SDM-8400 DC to a DC Power Source 4-6

433 System Status on Power-up 4-8

4 4 Connecting the Console Terminal 4-9

441 Important Console and Modem Settings for Startup 4-9

442 Activating the Console Connection 4-9

4 5 Installing the Licensed Software Options 4-11

451 Software License Key 4-11

4 6 Connecting the LAN Hub 4-11

Chapter 5 Product Descripti on 5-1

5 1 About SDM-8400 Unit 5-2

5 2 Unit Chassis 5-3

521 Physical Dimensions 5-3

522 System Status LEDs 5-3

5 3 Ethernet Port 5-5

531 Port 5-5

532 LAN Port Status LEDs 5-5

533 LAN Cable 5-5

5 4 Console Port 5-7

541 Port 5-7542 Console Cable 5-7

5 5 Power Supply 5-9

5 6 Rackmount Kit 5-11

Chapter 6 Troubleshooting 6-1

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Memotec Inc

6 1 Troubleshooting Tips 6-2

Chapter 7 Serial Port and User Equipment Connect ion 7-1

7 1 Serial Port 7-2

7 2 Custom HD-26 Cable 7-2

7 3 Connecting the User Equipment 7-3

731 Activating the User Equipment Connection 7-3

7 4 WANUser Port Specifications 7-4

7 5 Custom Serial Cable Specifications 7-5

751 V35V11 Cables 7-5

752 TIA-232 (V24) Cables 7-5

753 X21 Cables 7-5

754 X21 EU Cables 7-6

755 TIA-449 (V36) Cables 7-6

756 TIA-530 Cables 7-6

7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8

Chapter 8 Networking Features 8-1

8 1 Network Connections 8-2

8 2 Link Port Protocols 8-2

8 3 Data Features 8-3

8 4 Network Management and Security 8-3

Index Index-1

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Memotec Inc

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Memotec Inc

List of Figures

Front View of the SDM-8400 3-2

Distance from serial port to connected equipment 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit 4-5

DC power entry connector 4-6

Wiring the DC connector 4-7

Power Cords for SDM-8400 UAC Unit 4-7

Rear View of the SDM-8400 UAC (8-port version) 5-2

Rear View of the SDM-8400 DC version (8-port version) 5-2

DC Power Connectors 5-9

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Memotec Inc

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List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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COPYRIGHTS AND DISCLAIMERS

Published Date May 8 2013

Document 1589

This publication contains information proprietary and confidential to Memotec Inc Any reproductiondisclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc may

otherwise authorize in writing

Memotec Inc reserves the right to make changes without notice in product or component design as warranted

by evolution in user needs or progress in engineering or manufacturing technology Changes which affect the

operation of the unit will be documented in the next revision of the manual

We have made every effort to ensure the accuracy of the information presented in our documentation

However Memotec assumes no responsibility for the accuracy of the information published Product

documentation is subject to change without notice Changes if any will be incorporated in new editions of

these documents Memotec may make improvements or changes in the products or programs described within

the documents at any time without notice Mention of products or services not manufactured or sold byMemotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for

such products or services

Memotec Inc is a wholly owned subsidiary of Comtech EF Data Corp and its parent company Comtech

Telecommunications Corp (NASDAQ CMTL)

AccessEMS CXTool CX-U Series CX-UA Series AbisXpress NetPerformer AccessGate ACTView

SDM-8400 and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec

Incin Canada the United States of America and in other countries

Windows is a registered trademark of Microsoft Corporation in the United States and other countries

Any other trademarks are the property of their respective companies

Copyright copy 2013 Memotec Inc

Memotec Inc

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

Tel (514) 738-4781

FAX (514) 738-4436

wwwmemoteccom

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Memotec Inc

Contents

Chapter 1 Preface 1-1

1 1 Product Overview 1-2

111 Sales Contacts 1-2

1 2 About this Document 1-3

121 Audience 1-3

122 Instructions to the Reader 1-4

123 Related Documents 1-4

124 NetPerformer Document Set 1-4

125 Training 1-5

126 Request for Comments 1-5

1 3 Changes to Console Operations 1-6

131 Technical Support 1-6

132 Providing Product Number to Technical Support 1-7

133 Checking the Contents of Your Product Package 1-7

134 Returning an SDM-8400 Unit 1-7

1 4 About HyperTerminal 1-8

Chapter 2 Compliance Information 2-1

2 1 Regulatory ndash Compliance and Agency Approval 2-2

2 2 Compliance and Regulatory Statements 2-3

221 EU Directives 19995 and 201165 2-3222 Marking 2-5

223 Intent of Use and Network Compatibility 2-5

224 EN55022 and CISPR22 Statement 2-6

225 FCC Part 15 Statement 2-6

226 Industry Canada Statements 2-6

227 Notice dIndustrie Canada 2-7

2 3 Environmental Information 2-8

231 Waste Electrical and Electronic Equipment ndash WEEE 2-8

232 China RoHS 2-9

2 4 Safety Warnings and Precautions 2-10

2 5 Making Changes or Modifications 2-11

Chapter 3 Unpacking 3-1

3 1 About Unpacking the Unit 3-2

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Memotec Inc

311 Selecting a Location 3-2

312 Size Requirements 3-2

313 Distance Requirements 3-2

314 Environmental Requirements 3-3

3 2 Preparing the Site 3-4

321 What You Will Need 3-4

Chapter 4 Hardware Installation 4-1

4 1 About the Hardware Installation 4-2

4 2 Installing the Unit in a Rack 4-3

4 3 Powering Up the Unit 4-5

431 Connecting the SDM-8400 UAC to an AC Power Source 4-5

432 Connecting the SDM-8400 DC to a DC Power Source 4-6

433 System Status on Power-up 4-8

4 4 Connecting the Console Terminal 4-9

441 Important Console and Modem Settings for Startup 4-9

442 Activating the Console Connection 4-9

4 5 Installing the Licensed Software Options 4-11

451 Software License Key 4-11

4 6 Connecting the LAN Hub 4-11

Chapter 5 Product Descripti on 5-1

5 1 About SDM-8400 Unit 5-2

5 2 Unit Chassis 5-3

521 Physical Dimensions 5-3

522 System Status LEDs 5-3

5 3 Ethernet Port 5-5

531 Port 5-5

532 LAN Port Status LEDs 5-5

533 LAN Cable 5-5

5 4 Console Port 5-7

541 Port 5-7542 Console Cable 5-7

5 5 Power Supply 5-9

5 6 Rackmount Kit 5-11

Chapter 6 Troubleshooting 6-1

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Memotec Inc

6 1 Troubleshooting Tips 6-2

Chapter 7 Serial Port and User Equipment Connect ion 7-1

7 1 Serial Port 7-2

7 2 Custom HD-26 Cable 7-2

7 3 Connecting the User Equipment 7-3

731 Activating the User Equipment Connection 7-3

7 4 WANUser Port Specifications 7-4

7 5 Custom Serial Cable Specifications 7-5

751 V35V11 Cables 7-5

752 TIA-232 (V24) Cables 7-5

753 X21 Cables 7-5

754 X21 EU Cables 7-6

755 TIA-449 (V36) Cables 7-6

756 TIA-530 Cables 7-6

7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8

Chapter 8 Networking Features 8-1

8 1 Network Connections 8-2

8 2 Link Port Protocols 8-2

8 3 Data Features 8-3

8 4 Network Management and Security 8-3

Index Index-1

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Memotec Inc

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Memotec Inc

List of Figures

Front View of the SDM-8400 3-2

Distance from serial port to connected equipment 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit 4-5

DC power entry connector 4-6

Wiring the DC connector 4-7

Power Cords for SDM-8400 UAC Unit 4-7

Rear View of the SDM-8400 UAC (8-port version) 5-2

Rear View of the SDM-8400 DC version (8-port version) 5-2

DC Power Connectors 5-9

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List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

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122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Memotec Inc

Contents

Chapter 1 Preface 1-1

1 1 Product Overview 1-2

111 Sales Contacts 1-2

1 2 About this Document 1-3

121 Audience 1-3

122 Instructions to the Reader 1-4

123 Related Documents 1-4

124 NetPerformer Document Set 1-4

125 Training 1-5

126 Request for Comments 1-5

1 3 Changes to Console Operations 1-6

131 Technical Support 1-6

132 Providing Product Number to Technical Support 1-7

133 Checking the Contents of Your Product Package 1-7

134 Returning an SDM-8400 Unit 1-7

1 4 About HyperTerminal 1-8

Chapter 2 Compliance Information 2-1

2 1 Regulatory ndash Compliance and Agency Approval 2-2

2 2 Compliance and Regulatory Statements 2-3

221 EU Directives 19995 and 201165 2-3222 Marking 2-5

223 Intent of Use and Network Compatibility 2-5

224 EN55022 and CISPR22 Statement 2-6

225 FCC Part 15 Statement 2-6

226 Industry Canada Statements 2-6

227 Notice dIndustrie Canada 2-7

2 3 Environmental Information 2-8

231 Waste Electrical and Electronic Equipment ndash WEEE 2-8

232 China RoHS 2-9

2 4 Safety Warnings and Precautions 2-10

2 5 Making Changes or Modifications 2-11

Chapter 3 Unpacking 3-1

3 1 About Unpacking the Unit 3-2

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Memotec Inc

311 Selecting a Location 3-2

312 Size Requirements 3-2

313 Distance Requirements 3-2

314 Environmental Requirements 3-3

3 2 Preparing the Site 3-4

321 What You Will Need 3-4

Chapter 4 Hardware Installation 4-1

4 1 About the Hardware Installation 4-2

4 2 Installing the Unit in a Rack 4-3

4 3 Powering Up the Unit 4-5

431 Connecting the SDM-8400 UAC to an AC Power Source 4-5

432 Connecting the SDM-8400 DC to a DC Power Source 4-6

433 System Status on Power-up 4-8

4 4 Connecting the Console Terminal 4-9

441 Important Console and Modem Settings for Startup 4-9

442 Activating the Console Connection 4-9

4 5 Installing the Licensed Software Options 4-11

451 Software License Key 4-11

4 6 Connecting the LAN Hub 4-11

Chapter 5 Product Descripti on 5-1

5 1 About SDM-8400 Unit 5-2

5 2 Unit Chassis 5-3

521 Physical Dimensions 5-3

522 System Status LEDs 5-3

5 3 Ethernet Port 5-5

531 Port 5-5

532 LAN Port Status LEDs 5-5

533 LAN Cable 5-5

5 4 Console Port 5-7

541 Port 5-7542 Console Cable 5-7

5 5 Power Supply 5-9

5 6 Rackmount Kit 5-11

Chapter 6 Troubleshooting 6-1

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Memotec Inc

6 1 Troubleshooting Tips 6-2

Chapter 7 Serial Port and User Equipment Connect ion 7-1

7 1 Serial Port 7-2

7 2 Custom HD-26 Cable 7-2

7 3 Connecting the User Equipment 7-3

731 Activating the User Equipment Connection 7-3

7 4 WANUser Port Specifications 7-4

7 5 Custom Serial Cable Specifications 7-5

751 V35V11 Cables 7-5

752 TIA-232 (V24) Cables 7-5

753 X21 Cables 7-5

754 X21 EU Cables 7-6

755 TIA-449 (V36) Cables 7-6

756 TIA-530 Cables 7-6

7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8

Chapter 8 Networking Features 8-1

8 1 Network Connections 8-2

8 2 Link Port Protocols 8-2

8 3 Data Features 8-3

8 4 Network Management and Security 8-3

Index Index-1

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Memotec Inc

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Memotec Inc

List of Figures

Front View of the SDM-8400 3-2

Distance from serial port to connected equipment 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit 4-5

DC power entry connector 4-6

Wiring the DC connector 4-7

Power Cords for SDM-8400 UAC Unit 4-7

Rear View of the SDM-8400 UAC (8-port version) 5-2

Rear View of the SDM-8400 DC version (8-port version) 5-2

DC Power Connectors 5-9

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List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Memotec Inc

311 Selecting a Location 3-2

312 Size Requirements 3-2

313 Distance Requirements 3-2

314 Environmental Requirements 3-3

3 2 Preparing the Site 3-4

321 What You Will Need 3-4

Chapter 4 Hardware Installation 4-1

4 1 About the Hardware Installation 4-2

4 2 Installing the Unit in a Rack 4-3

4 3 Powering Up the Unit 4-5

431 Connecting the SDM-8400 UAC to an AC Power Source 4-5

432 Connecting the SDM-8400 DC to a DC Power Source 4-6

433 System Status on Power-up 4-8

4 4 Connecting the Console Terminal 4-9

441 Important Console and Modem Settings for Startup 4-9

442 Activating the Console Connection 4-9

4 5 Installing the Licensed Software Options 4-11

451 Software License Key 4-11

4 6 Connecting the LAN Hub 4-11

Chapter 5 Product Descripti on 5-1

5 1 About SDM-8400 Unit 5-2

5 2 Unit Chassis 5-3

521 Physical Dimensions 5-3

522 System Status LEDs 5-3

5 3 Ethernet Port 5-5

531 Port 5-5

532 LAN Port Status LEDs 5-5

533 LAN Cable 5-5

5 4 Console Port 5-7

541 Port 5-7542 Console Cable 5-7

5 5 Power Supply 5-9

5 6 Rackmount Kit 5-11

Chapter 6 Troubleshooting 6-1

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Memotec Inc

6 1 Troubleshooting Tips 6-2

Chapter 7 Serial Port and User Equipment Connect ion 7-1

7 1 Serial Port 7-2

7 2 Custom HD-26 Cable 7-2

7 3 Connecting the User Equipment 7-3

731 Activating the User Equipment Connection 7-3

7 4 WANUser Port Specifications 7-4

7 5 Custom Serial Cable Specifications 7-5

751 V35V11 Cables 7-5

752 TIA-232 (V24) Cables 7-5

753 X21 Cables 7-5

754 X21 EU Cables 7-6

755 TIA-449 (V36) Cables 7-6

756 TIA-530 Cables 7-6

7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8

Chapter 8 Networking Features 8-1

8 1 Network Connections 8-2

8 2 Link Port Protocols 8-2

8 3 Data Features 8-3

8 4 Network Management and Security 8-3

Index Index-1

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Memotec Inc

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Memotec Inc

List of Figures

Front View of the SDM-8400 3-2

Distance from serial port to connected equipment 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit 4-5

DC power entry connector 4-6

Wiring the DC connector 4-7

Power Cords for SDM-8400 UAC Unit 4-7

Rear View of the SDM-8400 UAC (8-port version) 5-2

Rear View of the SDM-8400 DC version (8-port version) 5-2

DC Power Connectors 5-9

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List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Memotec Inc

6 1 Troubleshooting Tips 6-2

Chapter 7 Serial Port and User Equipment Connect ion 7-1

7 1 Serial Port 7-2

7 2 Custom HD-26 Cable 7-2

7 3 Connecting the User Equipment 7-3

731 Activating the User Equipment Connection 7-3

7 4 WANUser Port Specifications 7-4

7 5 Custom Serial Cable Specifications 7-5

751 V35V11 Cables 7-5

752 TIA-232 (V24) Cables 7-5

753 X21 Cables 7-5

754 X21 EU Cables 7-6

755 TIA-449 (V36) Cables 7-6

756 TIA-530 Cables 7-6

7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8

Chapter 8 Networking Features 8-1

8 1 Network Connections 8-2

8 2 Link Port Protocols 8-2

8 3 Data Features 8-3

8 4 Network Management and Security 8-3

Index Index-1

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Memotec Inc

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Memotec Inc

List of Figures

Front View of the SDM-8400 3-2

Distance from serial port to connected equipment 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit 4-5

DC power entry connector 4-6

Wiring the DC connector 4-7

Power Cords for SDM-8400 UAC Unit 4-7

Rear View of the SDM-8400 UAC (8-port version) 5-2

Rear View of the SDM-8400 DC version (8-port version) 5-2

DC Power Connectors 5-9

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List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 6: Sdm 8400 Hig

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Memotec Inc

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Memotec Inc

List of Figures

Front View of the SDM-8400 3-2

Distance from serial port to connected equipment 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit 4-5

DC power entry connector 4-6

Wiring the DC connector 4-7

Power Cords for SDM-8400 UAC Unit 4-7

Rear View of the SDM-8400 UAC (8-port version) 5-2

Rear View of the SDM-8400 DC version (8-port version) 5-2

DC Power Connectors 5-9

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Memotec Inc

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Memotec Inc

List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 7: Sdm 8400 Hig

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Memotec Inc

List of Figures

Front View of the SDM-8400 3-2

Distance from serial port to connected equipment 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit 4-5

DC power entry connector 4-6

Wiring the DC connector 4-7

Power Cords for SDM-8400 UAC Unit 4-7

Rear View of the SDM-8400 UAC (8-port version) 5-2

Rear View of the SDM-8400 DC version (8-port version) 5-2

DC Power Connectors 5-9

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Memotec Inc

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Memotec Inc

List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 8: Sdm 8400 Hig

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Memotec Inc

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Memotec Inc

List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Memotec Inc

List of Tables

System status LED states during normal power-up 4-8

Chapter references per Unit Item 5-2

ST LED states 5-3

AL LED states 5-4

RJ-45 pinout for Ethernet LAN port 5-6

RJ-45 pinout for console port 5-7

Troubleshooting symptoms problems and solutions 6-2

Serial connector and NetPerformer custom HD-26 cable set 7-8

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Memotec Inc

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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1

Memotec 1-1

Preface

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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5

Memotec 5-1

Product Description

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

1-2 Memotec

11 Product Overview

The SDM-8400 is a data-only integrated access device that supports multiple serial ports

and Ethernet It increases serial port capacity at an enterprise network node while

minimizing the number of NetPerformer units required

It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability

Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer

products

The SDM-8400 offers all data characteristics that are available for serial and Ethernet

interfaces in NetPerformer software version 1021 or higher It provides bandwidth

optimization for both LAN and serial data QoS data compression routing and

multiplexing

111 Sales Contacts

To order NetPerformer units cables and optional parts contact Memotec Inc or your

NetPerformer distributor To contact Memotec

bull Memotec

7755 Henri Bourassa Blvd West

Montreal Quebec

Canada H4S 1P7

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Fax + (1) 514 738 4436

bull Web httpwwwmemoteccom

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 13: Sdm 8400 Hig

7212019 Sdm 8400 Hig

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Preface

Memotec 1-3

12 About this Document

This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the

following information about the SDM-8400

bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)

bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)

bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)

bull Product description (ldquoProduct Descriptionrdquo on page 5-1)

bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)

bull Serial port specifications and user equipment connection (ldquoSerial Port and User

Equipment Connectionrdquo on page 7-1)

bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)

bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on

page 1-8)

For information on configuring NetPerformer consult the NetPerformer Reference

Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references

NOTE All NetPerformer documents are available on the NetPerformer Documenta-

tion CD which is included with your product package

CAUTION All documents on the NetPerformer Documentation

CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a

NetPerformer document with an earlier version of Acrobat Reader

some of the text will not appear in its intended format This can

make the text difficult or impossible to read correctly especially

from a printed copy

121 Audience

This document is intended for use by NetPerformer system administrators as well as

technicians who are qualified to set up configure and troubleshoot a NetPerformer

Enterprise Network

Installation of NetPerformer hardware requires knowledge and proficiency in the

configuration operation maintenance and security of all enterprise network elements in

your application You should also have a thorough understanding of telecommunications

and be familiar with the networking strategies and telephony solutions currently used by

your organization

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

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81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

1-4 Memotec

122 Instruct ions to the Reader

Instructions to the reader include notes cautions and warnings which are distinguished

from the rest of the text by distinctive formatting and icons Here is an example of each

NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the

reader

CAUTION A caution contains an instruction that the reader must

follow in order to prevent damage to equipment network failure or

loss of data The content of a caution must be read carefully and

explicitly obeyed

WARNING A warning contains an instruction that the reader must

follow in order to prevent electrical shock death or serious injury

to personnel The content of a warning must be read carefully

and explicitly obeyed

123 Related Documents

NOTE All of the documents listed here are available on the NetPerformer Compan-

ion CD which is included with your product package

124 NetPerformer Document Set

For further information on the NetPerformer consult the following

bull NetPerformer Reference Guides

Includes detailed information on NetPerformer features menus commands

parameters and statistics displays

bull NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product

including base hardware features installable options and complete installation

instructions

bull NetPerformer Release Bulletins

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Preface

Memotec 1-5

These documents summarize the system specifications software fixes and

changes and post-production documentation changes for a particular NetPer-

former release They also include firmware upgrade warnings

bull NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum

efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-

urement using various NetPerformer products

125 Training

We offer a variety of classes to reduce your learning curve and make your employees

more productive Students learn how to tailor NetPerformer products to meet their specific

business requirements Each course is developed and delivered by certified instructors

who have in-depth expertise and extensive technical training experience

To learn more about our training services email our education facilities at

memotectrainingmemoteccom

126 Request for Comments

Our Technical Publications group welcomes your feedback Please help us improve future

releases of this document by sending us your comments and suggestions You can send

email to docsmemoteccom

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

1-6 Memotec

13 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version

V920 and higher If you are familiar with earlier versions of the NetPerformer firmware

this change should be taken into consideration before you configure or manage the

product

The way you access the NetPerformer console now allows multiple user profiles

However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD

for this login remains SETUP

For full instructions on setting up user profiles refer to the Quick Configuration module of

the NetPerformer Reference Guides

131 Technical Support

Memotec Technical Support is designed to meet your full range of support needs From

basic service to mission-critical support we are committed to ensuring your success with

NetPerformer products By employing state-of-the-art products and the latest technologies

available we provide some of the fastest most efficient service in the industry

Our entire support organization is focused on complete customer satisfaction and

providing immediate solutions to your business needs

You can contact Technical Support by calling or sending email to our helpdesk facilities

bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)

bull Email MemotecSupportmemoteccom

Be prepared to provide the following information

bull Your name

bull Company name

bull Your location

bull Telephone number

bull Product serial number (see next section)

bull Detailed problem description

bull Remote access to the troubled unit via Telnet or dial-up modem

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 17: Sdm 8400 Hig

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Preface

Memotec 1-7

132 Providing Product Number to Technical Support

You may be requested to provide the product serial number when communicating with

Technical Support

Product Serial

Number

The product serial number is provided on the rear of the unit See ldquoRear View of the

SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label

133 Checking the Contents of Your Product Package

CAUTION As soon as you receive your SDM-8400 check the

carton and its contents for any sign of damage during shipment If

there is any damage contact the shipping agent immediately

Before you begin SDM-8400 installation verify the contents of the carton to ensure that

you have received all the units accessories and cables that you ordered

NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1

If any items are missing or if you have any questions concerning your shipment contact

Technical Support

134 Returning an SDM-8400 Unit

If you need to return the SDM-8400 for any reason you must ship it in the original

carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package

Contact Technical Support for RMA requirements

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

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81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

1-8 Memotec

14 About HyperTerminal

The HyperTerminal communications program comes with Microsoft Windows

products and can be used for very basic NetPerformer console functions if no terminal

emulation program is available

Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems

include the following

bull The arrow keys cannot be used to view channel status on all slots

bull The console speed cannot be changed from the default 9600 bps after the console

connection is up and running

bull On some computers the default Emulation setting of the HyperTerminal com-

munications program can potentially cause problems for console operations

If you must use HyperTerminal for your console connection you should change the

Emulation setting from Auto detect to ANSI as follows

1 Access HyperTerminal using the Windows Start button and drop-down menus

Start gt Programs gt Accessories gt Communications gt HyperTerminal

2 If you have already defined the connection to the NetPerformer console port open

that connection

File gt Open gt your_filenameht

3 If you have not yet defined the connection to the NetPerformer console port create a

new connection

File gt New Connection gt your_filename

4 Open the Properties window for the connection

File gt Propert ies

5 Click on the Settings tab to view the current value of the Emulation parameter

6 Select the value ANSI from the list box for the Emulation parameter

7 Click OK

NOTE The above procedure does not resolve the problems with arrow key func-

tionality or console speed and should be considered a temporary solution

only You should procure a more robust terminal emulation software program

for configuration and monitoring purposes Contact Technical Support if you

need further assistance

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Memotec Inc 2-9

232 China RoHS

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24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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3

Memotec 3-1

Unpacking

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31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 19: Sdm 8400 Hig

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2

Memotec Inc 2-1

Compliance Information

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

2-2 Memotec Inc

21 Regulatory ndash Compliance and Agency Approval

The SDM-8400 complies with or has obtained Regulatory Agency approval at least

against the following standards

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

ASNZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 Ndeg 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

ASNZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety

EN 60950-1(2006) + A11Telecom TBR 1

TBR 2

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 21: Sdm 8400 Hig

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Compliance Information

Memotec Inc 2-3

22 Compliance and Regulatory Statements

221 EU Directives 19995 and 201165

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates is in conformity with

1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC

The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008

2- The European Directive 201165EC (RoHS Recast)

The technical file is kept at Memotec Inc

7755 Blvd Henri Bourassa

Montreal Quebec H4S 1P7

Canada

Montreal 29 April 2013

Claude RocrayVice President Engineering 137-0025-001-F

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

2-4 Memotec Inc

bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen

bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG

bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE

bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG

bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF

bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in

Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)

bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK

bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE

bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE

bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE

bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC

bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele

bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak

bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 23: Sdm 8400 Hig

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Compliance Information

Memotec Inc 2-5

bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES

bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas

bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem

bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES

bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC

bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC

bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF

bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC

bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC

222 Marking

The SDM-8400 UAC bears the following CE mark

223 Intent of Use and Network Compatibil ity

This telecom Equipment with the appropriate DTE cables is intended to be

connected to the following telecom services

bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below

bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all

the countries listed below

List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia

Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

2-6 Memotec Inc

Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania

Slovakia Slovenia Spain Sweden Switzerland and the UK

224 EN55022 and CISPR22 Statement

The SDM-8400 UAC is a Class B product

The SDM-8400 DC is a Class A product

225 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in

a residential installation This equipment generates uses and can radiate radio frequency

energy and if not installed and used in accordance with the instructions may cause

harmful interference to radio communications However there is no guarantee that

interference will not occur in a particular installation If this equipment does cause

harmful interference to radio or television reception which can be determined by turning

the equipment off and on the user is encouraged to try to correct the interference by one or

more of the following measures

bull Reorient or relocate the receiving antenna

bull Increase the separation between the equipment and receiver

bull Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment This equipment generates

uses and can radiate radio frequency energy and if not installed and used in accordance

with the instruction manual may cause harmful interference to radio communications

Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her own expense

226 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

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44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 25: Sdm 8400 Hig

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Compliance Information

Memotec Inc 2-7

the owner or operator to take whatever steps necessary to correct the interference

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital

apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a

residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference

227 Notice d Industrie Canada

SDM-8400 UAC

Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

SDM-8400 DC

Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits

radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur

le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu

reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui

obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en

eacuteliminer les causes

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

2-8 Memotec Inc

23 Environmental Information

231 Waste Electrical and Electronic Equipment ndash WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the

level of recycling of electrical and electronic equipment and to encourage designers to

create products with recycling in mind

The NetPerformer equipment that you bought has required the extraction and use of

natural resources for its production It may contain hazardous substances that could

impact health and the environment

In order to avoid the dissemination of those substances in our environment and to

diminish the pressure on the natural resources we encourage you to use the

appropriate take-back systems Those systems will reuse or recycle most of the

materials of your end-of-life equipment in a sound way

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted

municipal waste and to collect such WEEE separately

If you need more information on the collection reuse and recycling systems please

contact your local or regional waste administration

You can also contact us for more information on the environmental performances of

our products

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 27: Sdm 8400 Hig

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Compliance Information

Memotec Inc 2-9

232 China RoHS

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 28: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

2-10 Memotec Inc

24 Safety Warnings and Precautions

WARNING

Warnung

Avertissement

Access to the interior ofthis unit shall be made onlyby a qualified technician

Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet

Seul un speacutecialiste doitavoir accegraves agrave lappareil

Remove power plug fromthe power socket beforeperforming any service onthe unit

Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden

Deacutebranchez lappareilavant de louvrir

For the SDM-8400 DC the

power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne

Fucircr den SDM-8400 DC

muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal

Pour le SDM-8400 DC la

prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service

To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit

Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen

Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil

The Power Socket shall beinstalled near theequipment and shall beeasily accessible

Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist

Placez lappareil pregraves drsquouneprise de courant facilementaccessible

To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating

Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen

Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 29: Sdm 8400 Hig

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Compliance Information

Memotec Inc 2-11

25 Making Changes or Modifications

CAUTIONAny changes and modifications not expressly approved

by Memotec Inc will void any compliance and regulatory approval

and will void the userrsquos authority to operate the equipment

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 30: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

2-12 Memotec Inc

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 31: Sdm 8400 Hig

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3

Memotec 3-1

Unpacking

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

3-2 Memotec

31 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and

configure the SDM-8400

bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)

bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)

311 Selecting a Location

To ensure that the SDM-8400 functions properly you should install the unit in an

appropriate location which satisfies certain criteria for size connection distance and

ambient environment

Caution Unit must be installed in a restricted access location

312 Size Requi rements

bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is

- Capable of supporting the combined weight of the SDM-8400 its cabling and

attached equipment

- Near an easily accessible AC power socket or DC power supply

bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-

structed space around the unit chassis

bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-

able to safely house all equipment

313 Distance Requirements

bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from

an easily accessible power outlet

- For the SDM-8400 UAC 100-240VAC 5060Hz

- For the SDM-8400 DC -48VDC

Figure 3-1 Front View of the SDM-8400

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 33: Sdm 8400 Hig

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Unpacking

Memotec 3-3

bull The maximum length of user equipment connections is relative to the serial

(WANuser) port speed

314 Environmental Requirements

For trouble-free operation the location of the SDM-8400 must satisfy the following

environmental criteria

bull Operating temperature 0C to 45C (32F to 113F)

bull Storage temperature -20C to 65C (-4F to 149F)

bull Relative humidity 10 to 90 non-condensing

bull Maximum operating altitude 4572 meters (15 000 feet)

bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the

unit

NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45degC to 35degC

Serial port speedMaximum distance from serial port t o con-

nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2 Distance from serial port to connected equipment

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

3-4 Memotec

32 Preparing the Site

321 What You Wil l Need

For trouble-free installation of the SDM-8400 hardware make sure you have the following

on hand

bull The SDM-8400 base unit with all cables and accessories you received in the

product package Refer to ldquoProduct Descriptionrdquo on page 5-1

bull At least one of the following configuration and management access devices

- A console terminal (TTY terminal or a PC equipped with terminal emulation

software) for direct or dial-up connection to the console port at the rear of the

SDM-8400 unit or

- A TELNET network device accessed through IP connectivity over LAN

WAN

NOTE When you first take the SDM-8400 out of the box the only configuration

device you can use is the console terminal since the unit does not yet have an

IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9

CAUTION If you intend to use the HyperTerminal

communications program as your console terminal read the

ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

bull A sufficient number and length of cables for all ports

- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each

Ethernet port

- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21

EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)

or TIA-530

NOTE These cables are not provided with the SDM-8400 product package

bull The user equipment that will be directly connected to the serial port along with

the appropriate custom HD-26 cable Details are provided in ldquoConnecting the

User Equipmentrdquo on page 7-3

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 35: Sdm 8400 Hig

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4

Memotec 4-1

Hardware Installation

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 36: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

4-2 Memotec

41 About the Hardware Installation

Hardware installation of the SDM-8400 involves the following steps

bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)

bull ldquoPowering Up the Unitrdquo on page 4-5

bull ldquoConnecting the Console Terminalrdquo on page 4-9

bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11

bull ldquoConnecting the LAN Hubrdquo on page 4-11

bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-

mentrdquo on page 7-3)

NOTE None of these procedures require removal of the chassis cover adjust-

ment of internal parts or installation of optional parts inside the unit

WARNING Do not remove the cover of the SDM-8400 The SDM-

8400 unit contains no user-serviceable parts Only a qualified

technician approved by Memotec is authorized to open the

unit

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 37: Sdm 8400 Hig

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Hardware Installation

Memotec 4-3

42 Installing the Unit in a Rack

A rackmount kit is provided with the SDM-8400 product package for optional rackmount

installation of the SDM-8400 chassis (Part number 161-1062-000)

NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the

chassis If the space in your rack requires a 1U height you can remove the

rubber feet before installing the unit in the rack To remove a rubber foot

first pry up the central stem using a small flat-head screwdriver then extract

the rubber foot

NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-

cedure before you connect any cables to the unit

To install the SDM-8400 in a rack

1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed

from the rear as shown in Figure 4-1

bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers

Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 smallPhillipsscrews

Holes for2 mountingscrews

Holes for 2 smallPhillips screws

Alternate bracketlocation for frontmounting

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

4-4 Memotec

bull Screw holes for the rackmount brackets have already been made at the factory

along the side of the unit chassis

NOTE Front mounting is also possible To do this install the rackmount bracket

to the left side of the SDM-8400 chassis when viewed from the front

2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using

2 small Phillips screws and 2 washers

NOTE The alternate location for front mounting is shown in Figure 4-1

3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19

equipment rack

4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks

on each side

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 39: Sdm 8400 Hig

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Hardware Installation

Memotec 4-5

43 Powering Up the Unit

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

431 Connecting the SDM-8400 UAC to an AC Power Source

NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on

page 5-9

A removable power cord is supplied with the AC-powered unit either

bull 115VAC North American type or

bull 240VAC European Schuko type (see Figure 4-2)

To connect a UAC unit to its power source

1 Connect the female end of the factory supplied power cord to the AC power inlet

located at the rear of the SDM-8400 chassis

2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060

Hz) with a protective earthing connection in good condition

Warning

Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 4-2 Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 40: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

4-6 Memotec

NOTE The unit will begin power-up and system check immediately

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit

432 Connecting the SDM-8400 DC to a DC Power Source

The DC power connector is comprised of a three-position screw connection plug

component enclosed by cable housing An assembled cable is shown in Figure 4-3

(housing cover is removed for illustration purposes)

WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical

installation has a 10-amp maximum overcurrent breaker protection

WARNING To remove all power from the unit the power feeds must be

disconnected

551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-

4 the three wires must follow this sequence (from left to right) -48V return ground

Figure 4-3 DC power entry connector

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 41: Sdm 8400 Hig

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Hardware Installation

Memotec 4-7

Follow this procedure for wiring the DC power connector

1 Place the -48V wire into the first position on the left Fasten the retaining screw (just

above the opening) to secure the wire into place

2 Connect the return wire to the middle position Fasten the retaining screw to secure

the wire into place

3 Connect the ground wire to the last position (on the right) Fasten the retaining screw

to secure the wire into place

NOTE Be sure to connect the RTN to GND on the user side

4 Place the plug component into the bottom cover of the cable housing See Figure 4-5

5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of

the housing Run it underneath then pass the tie wrap up through the second opening

Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3

for what the end result should look like

6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently

push the two halves together until they click into place

Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technician approved by

Memotec is authorized to open the unit

Figure 4-4 Wiring the DC connector

Figure 4-5 Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 42: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

4-8 Memotec

433 System Status on Power-up

On power-up the SDM-8400 executes hardware initialization program decompression

and system test which take less than one minute to complete Follow the system status

from the console (see next section) or by watch the system status LEDs on the rear panel

Table 4-1 shows the various states that the system status LEDs go through during a normal

NetPerformer power-up sequence after a power-on or software reset

NOTE Some of the stages of the power-up sequence are very brief and may be diffi-

cult to distinguish from the others using the system status LEDs Refer also to

ldquoSystem Status LEDsrdquo on page 5-3

NOTE If the PWR LED does not light up or the ST LED is red at the end of this

sequence the unit may be faulty Contact Technical Support for assistance

(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on

page 6-1

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-

quent changes of the STATUS and ALARM LEDs occurduring this stage

2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE

3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running validating the application

6 Green Amber Amber Boot sector running decompressing the application

7 Green Off Off Application has started from a power-on no link is up

Red Application has started from a software reset no link isup

8 Green Green Off Application has started from a power-on at least onelink is up

Red Application has started from a software reset at leastone link is up

Table 4-1 System status LED states during normal power-up

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 43: Sdm 8400 Hig

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Hardware Installation

Memotec 4-9

44 Connecting the Console Terminal

A console cable kit is provided with the SDM-8400 product package to connect the SDM-

8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232

(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part

number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection

RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details

To connect the console terminal to the SDM-8400 unit

1 Install one end of the console cable onto the SDM-8400 console port labelled CSL

on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port

version)rdquo on page 5-2

2 Connect the other end of the console cable to the RJ-45 female side of the terminal

adaptor

3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console

terminal or PC or to a modem for dialup connection to a remote console

441 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode The SDM-

8400 will set the speed of the console port as soon as it detects an active connection

Caution For trouble-free startup you should set the console terminal and

modem as follows

bull Console terminal The default console speed is 9600 bps during bootstrap ini-

tialization boot sector validation and system initialization Set your console ter-

minal emulator to 9600 bps to view all SDM-8400 system status messages on-

screen during the initialization sequence (described on ldquoSystem Status on Power-

uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands

- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem

when in auto-sensing mode (the default setting)

- ats0=1 for Auto Answer mode

- atampw0 to save the modem configuration

Once the initialization sequence has completed successfully the SDM-8400 enters auto-

sensing mode automatically At that point you can change your console speed if desired

bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400

57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds

442 Activat ing the Console Connection

To activate the console connection

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 44: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

4-10 Memotec

1 Ensure that the SDM-8400 unit has successfully powered up with no system status

errors (see ldquoSystem Status on Power-uprdquo on page 4-8)

2 Power the console terminal on or start your console terminal emulation program

Take note of

bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1

3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the

console terminal keyboard several times until the SDM-8400 responds with a prompt

for the user login

4 Enter the administrator login ADMIN

NOTE This is the default login Additional user logins can be defined For details

refer to the chapter Controlling Access to the NetPerformer in the Quick Con-

figuration section of the NetPerformer Reference Guides

5 Enter the password for this login The default password for the administrator login is

SETUP

When the password is entered correctly the SDM-8400 sends the product banner to

the console screen as in this example

LOGI N ADMINPASSWORD

ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x

Consol e connect ed on por t CSLB302417gt

6 Enter the Display Alarms (DA) command at the NetPerformer console command line

to verify that your unit is problem free In particular look for any alarm messages that

indicate Call Technical Support

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 45: Sdm 8400 Hig

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Hardware Installation

Memotec 4-11

45 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console

command line to install all licensed software options you have purchased for your SDM-

8400 unit

Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each

NetPerformer unit participating in the software application must be installed with a

separate software license

451 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the

licensed software option To activate the license

1 Contact Memotec Technical Support for your Software License Key

2 Enter this number during execution of the PLS command to activate the software

license

3 Execute the Reset Unit (RU) command to apply the new license

For details concerning installation of licensed software options refer to the Software

Installation and Licensing module of the NetPerformer Reference Guides which are

included on the NetPerformer Documentation CD in the product package

46 Connecting the LAN Hub

NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10

100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is

not provided with the SDM-8400 product package

To connect the SDM-8400 unit to a LAN hub

1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled

ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-

port version)rdquo on page 5-2

2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local

LAN hub

3 The link is up when the LNK LED is on The LED color indicates the speed of the

LAN connection

bull Amber 100 Mbps

bull Green 10 Mbps

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

4-12 Memotec

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 47: Sdm 8400 Hig

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5

Memotec 5-1

Product Description

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-2 Memotec

51 About SDM-8400 Unit

Item Details

Unit chassis ldquoUnit Chassisrdquo on page 5-3

1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5

4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2

1 console port with console cable ldquoConsole Portrdquo on page 5-7

1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9

1 rackmount kit ldquoRackmount Kitrdquo on page 5-11

Table 5-1 Chapter references per Unit Item

Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN statusLEDs

Console port Serial ports (8)EthernetLAN port

System statusLEDs

Product Serial Number

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 49: Sdm 8400 Hig

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Product Description

Memotec 5-3

52 Unit Chassis

521 Physical Dimensions

bull Height 44 cm (172)

bull Width 427 cm (168)

bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the

SDM-8400 DC

bull Weight 27 kg (6 lb)

522 System Status LEDs

Three system status LEDs PWR ST and AL are provided on the rear panel of the

SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear

Refer to Figure 5-1

bull PWR (green) goes on when the unit is powered on

bull ST (redambergreen) indicates which program is operating on the unit and the

gender of the console port as shown in Table 5-2

bull AL (redambergreen) indicates several states including a system alarm when a

software reset occurs See Table 5-3

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Steady RedAmberGreen

Middle stages of system startup when the bootstrapprogram is running LED color indicates the console

port gender Amber auto-gender Green DCE RedDTE

Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1

Off When system startup in progress Bootstrap self-testcompleted starting boot sector

When system startup complete the application is

running but no link is up

Green The application is running and at least one link is up

Table 5-2 ST LED states

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-4 Memotec

State Interpretation

Blinking RedAmberGreen

Early stage of system startup when the bootstrap

program is executing a hardware self-test

Red A software reset has occurreda

a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command

at the console command line Refer to the NetPerformer User Guide

Amber A Write operation to Flash memory is in progress egwhile saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarmswere last cleared

Table 5-3 AL LED states

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 51: Sdm 8400 Hig

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Product Description

Memotec 5-5

53 Ethernet Port

531 Port

bull 1 fully routed Ethernet IEEE 8023 LAN interface

bull RJ-45 10100BaseT connector

bull Can be configured with 2 IP addresses

bull Auto-detect speed 10 or 100 Mbps

bull Frame types Ethernet II IEEE 8022 8023 SNAP

bull Ethernet interface Ethernet II and IEEE 8022 8023

bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-

DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq

prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer

bull Filter Criteria Based on protocol address (source destination or SAP) or custom

filtering

For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on

page 4-11

532 LAN Port Status LEDs

Two LAN status indicators are located below the Ethernet port on the rear panel of the

SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following

bull LNK Goes on when the LAN connection passes the Link Integrity test In

addition the LED color indicates the LAN speed

- Amber Link integrity at 100 Mbps

- Green Link integrity at 10 Mbps

- Off No link integrity signal detected

bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic

transmitted or received)

533 LAN Cable

The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a

standard LAN cable with RJ-45 connectors at both ends

RJ-45

Connector for

Ethernet LAN

Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a

physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-6 Memotec

The following table describes the RJ-45 pinout for the LAN port

Pin No Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 ndash (not used)

5 ndash (not used)

6 RX- Receive (-) Input

7 ndash (not used)

8 ndash (not used)

Table 5-4 RJ-45 pinout for Ethernet LAN port

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 53: Sdm 8400 Hig

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Product Description

Memotec 5-7

54 Console Port

541 Port

One PC-compatible console port

bull RJ-45 female connector

bull TIA-232 (V24) serial interface

bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800

38400 57600 and 115200 bps

NOTE The equipment you connect to the console port must operate at 9600 bps

when you first power up the SDM-8400 unit Also if you are connecting to

the console terminal via a modem you must set the modem to ignore DTR

See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9

bull Autosensing gender DTEDCE

bull Protocol VT-100 or PPP

bull Reverse console function also available for satellite applications (SkyPerformer)

542 Console Cable

A console cable kit for the console port is included with the SDM-8400 product package

(Part no 161-1066-001) This kit includes

bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and

bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9

female

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-

supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the

workstation that will serve as the console terminal Refer to ldquoConnecting the Console

Terminalrdquo on page 4-9

RJ-45

Connector for

Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the

console cable It is a dedicated port with autosensing DTEDCE mode and autobaud

The following table describes the RJ-45 pinout for the console port

Pin No Usage Description

1 RTS Request To Send

Table 5-5 RJ-45 pinout for console port

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 54: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

5-8 Memotec

2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send

Pin No Usage Description

Table 5-5 RJ-45 pinout for console port

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 55: Sdm 8400 Hig

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Product Description

Memotec 5-9

55 Power Supply

The power supply is located on the right side when the SDM-8400 unit is viewed from the

rear (see Figure 5-1)

Depending on which option was ordered the SDM-8400 can be powered either by a DC

power supply or AC power

Powering with DC

The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to

-60VDC Service personnel need to assemble and connect the power connector to a power

source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is

inserted correctly

NOTE One pole of the DC source must be connected to the building earthing

terminal

Warning

Connecting the power cables to the chassis is a critical stage If

anything is inserted incorrectly when the unit is powered-up it can

damage the unit Proceed with extreme caution

Figure 5-3 DC Power Connectors

-48 VDC-0 VDCGround wire

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 56: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

5-10 Memotec

The SDM-8400 DC has the following characteristics

bull DC power connector

bull Voltage -48VDC

bull Current 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from

90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into

an AC outlet

NOTE For information about the factory-supplied power cable and connection to the

power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power

Sourcerdquo on page 4-5

bull AC power inlet (IEC 320)

bull Voltage Autosensing 100-240 VAC

bull Frequency 5060 Hz

bull Current 07 A at 100 V and 04 A at 240 V

bull Maximum power consumption 16 Watts (55 BTUhour)

bull Removable power cord (North American or Schuko European type)

NOTE There is no power switch Remove the power cord to turn the unit off

Warning

Please refer to Chapter 24 Safety Warnings and Precautions addressing

the SDM-8400 DC when connecting the power connector to the

equipment

Warning

Do not remove the cover of the SDM-8400 The SDM-8400 unit

contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 57: Sdm 8400 Hig

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Product Description

Memotec 5-11

56 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack

Replacement part number 161-1062-000

The rackmount kit includes

bull 2 rackmount brackets

bull 4 small Phillips screws for the brackets (10-32 x 58) with washers

NOTE Two spare screws and washers are provided

bull 4 large Phillips mounting screws (6-32 x 516) with cap locks

NOTETwo spare mounting screws are provided

To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

5-12 Memotec

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 59: Sdm 8400 Hig

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6

Memotec 6-1

Troubleshooting

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

6-2 Memotec

61 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not startwith

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall

Check power cord and replaceimmediately if damaged

Make sure power outlet has power

Unit does not startwith

PWR LED amber

ST LED any state AL LED any state

Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)

Unit starts with

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console commandline to view the alarms

If a soft start (rst) alarm has beenlogged with the notation M=xx

A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support

Enter CE (Clear ERRDIAG LED)to turn the AL LED off

Unit starts with analarm message of thetype

An error has

occurred

(0x00100000

0xC0000002)

please call the tech-

nical support

A hardware error occurred Enter DA at the console commandline to view the alarms

Contact Technical Support andprovide alarm codes

Table 6-1 Troubleshooting symptoms problems and solutions

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 61: Sdm 8400 Hig

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Troubleshooting

Memotec 6-3

Console connectiondoes not work with

PWR LED green

ST LED amber AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor

Make sure the cable is properly

plugged into the CSL port and theterminal adaptor

Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)

Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0

Set the modem to Auto Answermode execute ats0=1

Console terminal dis-plays unreadablecharacters

Console terminal was notset to the default consolespeed before startup

Set your console terminal emula-tor to 9600 bps and start again

LAN connection doesnot work

No power to LAN hub Make sure power outlet haspower

Make sure LAN hub is properly

plugged in and switched onIncorrect cable connection If LNK LED is off check LAN

cable and replace if damaged

If LNK LED is on make sure youare using the correct IP addressfor transmissions

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Page 62: Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

6-4 Memotec

User equipment con-nection does not work

No power to user equipment Make sure AC power outlet haspower

Make sure user equipment isproperly plugged in and switched

on

Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)

Make sure the cable is properlyplugged into the serial port andthe user equipment

Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports

If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port

Symptom Possible Problem Solution

Table 6-1 Troubleshooting symptoms problems and solutions

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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7

Memotec 7-1

Serial Port and User Equipment Connection

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

7-2 Memotec

71 Serial Port

4 or 8 serial ports for WANuser traffic

bull HD-26 female connector

bull Asynchronous speeds 300 bps to 1152 Kbps

bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression

896 Kbps link port maximum speed with data compression

For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on

page 7-4

72 Custom HD-26 Cable

The serial ports require a custom-made HD-26 male cable which can be ordered from

Memotec or your NetPerformer distributor For ordering information refer to ldquoSales

Contactsrdquo on page 1-2

The required cable depends on the interface and gender of the attached equipment Twelve

custom HD-26 serial cable models are available

bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)

bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on

page 7-5)

bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21

Cablesrdquo on page 7-5)

bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector

(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on

page 7-6)

bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)

All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the

other end

bull A male connector indicates that the cable is DTE and that it connects to a DCE

device (a modem for example)

bull A female connector indicates that the cable is DCE and that it connects to a DTE

device (a terminal or another NetPerformer for example)

NOTE When ordering a cable for the serial port make sure you specify the

correct gender

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

7212019 Sdm 8400 Hig

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

7212019 Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

7212019 Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Serial Port and User Equipment Connection

Memotec 7-3

The HD-26 female connector automatically detects the interface and gender according to

the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable

the port will select V35V11 electrical characteristics and DTE Software configuration of

these characteristics is thus not required

For details concerning the custom serial cable refer to ldquoCustom Serial Cable

Specificationsrdquo on page 7-5

73 Connecting the User EquipmentTo connect the user equipment to a serial port

1 Locate the HD-26 custom cable that is appropriate for

bull The device you are attaching DTE or DCE

bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-

449 (V36) or TIA-530

2 Connect the male end of the HD-26 cable to the SDM-8400 serial port

3 Connect the other end of the cable to the user device (CSUDSU modem router

front end processor etc)

Caution Do not connect a data port (WANuser) to a host PU or Frame Relay

device until you have configured the port protocol via the software Refer to the

NetPerformer System Reference for details

731 Activating the User Equipment Connection

To activate the user equipment connection

1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD

2 Activate a data connection by bringing up the connected user equipment

3 Activate a voice connection by dialing a speed dial number to place a call

4 Check the status of the NetPerformer its connections and all active channels ports

PVCs and SVCs by executing the statistics commands (refer to the NetPerformer

Reference Guides for details)

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

7-4 Memotec

74 WANUser Port Specifications

bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232

(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces

bull Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072

Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

bull Link port maximum speed with compression 896 Kbps

bull HD-26 female connectors gender and interface autodetect from custom HD-26

cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU

DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE

bull Circuits either leased switched or Frame Relay

bull Coding NRZI or NRZ

bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER

for network connection) RFC-1490

bull Synchronous user port protocols HDLC Synchronous PPP

bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network

(FR-NET) RFC-1490 UNI-DTE UNI-DCE

bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled

bull PVC switching 300 PVCs automatic DLCI discovery

bull SVCs Frame Relay telephony applications one SVC per voice call

bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of

up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-

LLC2 conversion

bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR

Transparent Reliable Asynchronous PPP

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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Serial Port and User Equipment Connection

Memotec 7-5

75 Custom Serial Cable Specifications

NOTE In the following sections the Ordering part number is required for ordering

extra cables The Stock number is printed on the cable

751 V35V11 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection

to the V35V11 equipment

bull Use the DCE cable for connection to a male connector on the V35V11

equipment (typically a DTE device)

Ordering part number 161-0893-001 Stock number 502-0940-006

bull Use the DTE cable for connection to a female connector on the V35V11

equipment (typically a DCE device)

Ordering part number 161-0894-001 Stock number 502-0941-006

752 TIA-232 (V24) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-232 (V24) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-232

(V24) equipment (typically a DTE device)

Ordering part number 161-0897-001 Stock number 502-0944-006

bull Use the DTE male cable for connection to a female connector on the TIA-232

(V24) equipment (typically a DCE device)

Ordering part number 161-0898-001 Stock number 502-0945-006

753 X21 Cables

NOTE An X21 cable has a 4-40 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

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NetPerformer SDM-8400 Hardware Installation Guide

7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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7-10 Memotec

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8

Memotec 8-1

Networking Features

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8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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7-6 Memotec

bull Use the DCE female cable for connection to a male connector on the X21

equipment (typically a DTE device)

Ordering part number 161-0895-001 Stock number 502-0942-006

bull Use the DTE male cable for connection to a female connector on the X21

equipment (typically a DCE device)

Ordering part number 161-0896-001 Stock number 502-0943-006

754 X21 EU Cables

NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to

the X21 equipment

bull Use the DCE female cable for connection to a male connector on the X21 EU

equipment (typically a DTE device)

Ordering part number 161-0904-001 Stock number 502-0951-006

bull Use the DTE male cable for connection to a female connector on the X21 EU

equipment (typically a DCE device)

Ordering part number 161-0903-001 Stock number 502-0950-006

755 TIA-449 (V36) Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-449 (V36) equipment

bull Use the DCE female cable for connection to a male connector on the TIA-449

(V36) equipment (typically a DTE device)

Ordering part number 161-0901-001 Stock number 502-0948-006

bull Use the DTE male cable for connection to a female connector on the TIA-449

(V36) equipment (typically a DCE device)

Ordering part number 161-0902-001 Stock number 502-0949-006

756 TIA-530 Cables

bull HD-26 male connector at one end for connection to the SDM-8400 serial port

bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to

the TIA-530 equipment

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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Serial Port and User Equipment Connection

Memotec 7-7

bull Use the DCE female cable for connection to a male connector on the TIA-530

equipment (typically a DTE device)

Ordering part number 161-0899-001 Stock number 502-0946-006

bull Use the DB-25DTE male cable for connection to a female connector on the TIA-

530 equipment (typically a DCE device)

Ordering part number 161-0900-001 Stock number 502-0947-006

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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NetPerformer SDM-8400 Hardware Installation Guide

7-8 Memotec

76 Serial Port Connector and Custom HD-26 Cable SetConnectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial

port connector and the custom HD-26 cable that connects to it

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

HD-26

FemaleHD-26 Male ISO 2593

DB-25ISO -

2110DB-25

DB-37ISO-

4902

DB-15ISO-

4903 Connector

Net-

NamePin

Pin

DTE

Pin

DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin

Signal

fromDescription

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)

TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)

DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady

DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend

RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To

SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

7212019 Sdm 8400 Hig

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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Serial Port and User Equipment Connection

Memotec 7-9

NOTE For V24 and V35 refer to V35 for the ITU circuit number

Descriptions within parentheses refer to X21 only

The abbreviation na means not applicable

The abbreviation ns means not supported

NOTE The pinout above indicates the active signals that are used when

communicating with external DTE or DCE equipment via a

NetPerformer serial interface These HD-26 cables are custom and

proprietary to the NetPerformer The information in this table is not

sufficient to manufacture a working cable that can interoperate with the

serial port on the NetPerformer unit

na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback

na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback

na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator

na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround

na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn

na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield

Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface

Table 7-1 Serial connector and NetPerformer custom HD-26 cable set

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NetPerformer SDM-8400 Hardware Installation Guide

7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

7212019 Sdm 8400 Hig

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

7212019 Sdm 8400 Hig

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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7-10 Memotec

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

7212019 Sdm 8400 Hig

httpslidepdfcomreaderfullsdm-8400-hig 7580

Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

7212019 Sdm 8400 Hig

httpslidepdfcomreaderfullsdm-8400-hig 7680

NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

7212019 Sdm 8400 Hig

httpslidepdfcomreaderfullsdm-8400-hig 7780

NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-3

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8

Memotec 8-1

Networking Features

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

7212019 Sdm 8400 Hig

httpslidepdfcomreaderfullsdm-8400-hig 7580

Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

7212019 Sdm 8400 Hig

httpslidepdfcomreaderfullsdm-8400-hig 7680

NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

7212019 Sdm 8400 Hig

httpslidepdfcomreaderfullsdm-8400-hig 7780

NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide

8-2 Memotec

81 Network Connections

bull Circuits leased switched public and private Frame Relay IP

bull Network topology mesh hierarchical star point-to-point satellite point-to-

pointmultipoint (SkyPerformer option)

bull Automatic node discovery and rerouting with least cost metric routing

bull PowerCell node discovery automatic load balancing bandwidth on demand

(over leased line) dial backup time-of-day connect

bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ

TOS bits

82 Link Port Protocols

bull Leased lines

- Serial synchronous full duplex

- Frame Relay HDLC and PPP PowerCell

bull IP WAN

- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP

bull Frame Relay (public and private)

- UNI User and Network RFC1490 PowerCell

- Local management interface LMI ANSI T1617annex D ITUT Q933

annex A CLLM or disabled

- PVCs 300 per node automatic DLCI discovery

bull Switched Lines and Dial back-up

- PowerCell over serial ports or IP

- Dialing protocols V25bis X21 AT and control leads

bull Speed

- Maximum speed without compression 6 Mbps (6144 Kbps)

NOTE For a port with INTERNAL clocking if the port speed is configured

higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured

speed For EXTERNAL clocking all port speeds are supported

- Maximum speed with data compression 896 Kbps

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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Networking Features

Memotec 8-3

83 Data Features

bull Protocols

- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of

64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing

SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG

- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens

Nixdorf JCA Zengin Transparent passthrough over PowerCell or over

Frame Relay

- Frame Relay RFC-1490 UNI-DTE UNI-DCE

- Asynchronous PPP ENQACK XONXOFF transparent

bull Maximum speed is protocol dependent

84 Network Management and Security

bull SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing

DTEDCE speed up to 115200 bps

bull Remote Telnet access to command port

bull FTP or Zmodem upload and download of software and configuration

bull Text-based configuration files and journal log

bull Traps traces and extended statistics

bull Usernamepassword security control

bull Administrative filtering

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide

8-4 Memotec

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

C

Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2

LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2 7-8

Console port 5-7cable 5-7

speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

I

Indicatorsduring power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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Index

2-Index Memotec

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2

LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

N

Networkmanagement 8-3

Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5 5-7 7-2console 5-7LAN 5-5

serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

R Rackmount

brackets location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V24) cable 7-5

TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV35V11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX21 cable 7-5X21 EU cable 7-6

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