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NetPerformerreg SDM-8400Hardware Installation Guide
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COPYRIGHTS AND DISCLAIMERS
Published Date May 8 2013
Document 1589
This publication contains information proprietary and confidential to Memotec Inc Any reproductiondisclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc may
otherwise authorize in writing
Memotec Inc reserves the right to make changes without notice in product or component design as warranted
by evolution in user needs or progress in engineering or manufacturing technology Changes which affect the
operation of the unit will be documented in the next revision of the manual
We have made every effort to ensure the accuracy of the information presented in our documentation
However Memotec assumes no responsibility for the accuracy of the information published Product
documentation is subject to change without notice Changes if any will be incorporated in new editions of
these documents Memotec may make improvements or changes in the products or programs described within
the documents at any time without notice Mention of products or services not manufactured or sold byMemotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for
such products or services
Memotec Inc is a wholly owned subsidiary of Comtech EF Data Corp and its parent company Comtech
Telecommunications Corp (NASDAQ CMTL)
AccessEMS CXTool CX-U Series CX-UA Series AbisXpress NetPerformer AccessGate ACTView
SDM-8400 and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec
Incin Canada the United States of America and in other countries
Windows is a registered trademark of Microsoft Corporation in the United States and other countries
Any other trademarks are the property of their respective companies
Copyright copy 2013 Memotec Inc
Memotec Inc
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
Tel (514) 738-4781
FAX (514) 738-4436
wwwmemoteccom
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Memotec Inc
Contents
Chapter 1 Preface 1-1
1 1 Product Overview 1-2
111 Sales Contacts 1-2
1 2 About this Document 1-3
121 Audience 1-3
122 Instructions to the Reader 1-4
123 Related Documents 1-4
124 NetPerformer Document Set 1-4
125 Training 1-5
126 Request for Comments 1-5
1 3 Changes to Console Operations 1-6
131 Technical Support 1-6
132 Providing Product Number to Technical Support 1-7
133 Checking the Contents of Your Product Package 1-7
134 Returning an SDM-8400 Unit 1-7
1 4 About HyperTerminal 1-8
Chapter 2 Compliance Information 2-1
2 1 Regulatory ndash Compliance and Agency Approval 2-2
2 2 Compliance and Regulatory Statements 2-3
221 EU Directives 19995 and 201165 2-3222 Marking 2-5
223 Intent of Use and Network Compatibility 2-5
224 EN55022 and CISPR22 Statement 2-6
225 FCC Part 15 Statement 2-6
226 Industry Canada Statements 2-6
227 Notice dIndustrie Canada 2-7
2 3 Environmental Information 2-8
231 Waste Electrical and Electronic Equipment ndash WEEE 2-8
232 China RoHS 2-9
2 4 Safety Warnings and Precautions 2-10
2 5 Making Changes or Modifications 2-11
Chapter 3 Unpacking 3-1
3 1 About Unpacking the Unit 3-2
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Memotec Inc
311 Selecting a Location 3-2
312 Size Requirements 3-2
313 Distance Requirements 3-2
314 Environmental Requirements 3-3
3 2 Preparing the Site 3-4
321 What You Will Need 3-4
Chapter 4 Hardware Installation 4-1
4 1 About the Hardware Installation 4-2
4 2 Installing the Unit in a Rack 4-3
4 3 Powering Up the Unit 4-5
431 Connecting the SDM-8400 UAC to an AC Power Source 4-5
432 Connecting the SDM-8400 DC to a DC Power Source 4-6
433 System Status on Power-up 4-8
4 4 Connecting the Console Terminal 4-9
441 Important Console and Modem Settings for Startup 4-9
442 Activating the Console Connection 4-9
4 5 Installing the Licensed Software Options 4-11
451 Software License Key 4-11
4 6 Connecting the LAN Hub 4-11
Chapter 5 Product Descripti on 5-1
5 1 About SDM-8400 Unit 5-2
5 2 Unit Chassis 5-3
521 Physical Dimensions 5-3
522 System Status LEDs 5-3
5 3 Ethernet Port 5-5
531 Port 5-5
532 LAN Port Status LEDs 5-5
533 LAN Cable 5-5
5 4 Console Port 5-7
541 Port 5-7542 Console Cable 5-7
5 5 Power Supply 5-9
5 6 Rackmount Kit 5-11
Chapter 6 Troubleshooting 6-1
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Memotec Inc
6 1 Troubleshooting Tips 6-2
Chapter 7 Serial Port and User Equipment Connect ion 7-1
7 1 Serial Port 7-2
7 2 Custom HD-26 Cable 7-2
7 3 Connecting the User Equipment 7-3
731 Activating the User Equipment Connection 7-3
7 4 WANUser Port Specifications 7-4
7 5 Custom Serial Cable Specifications 7-5
751 V35V11 Cables 7-5
752 TIA-232 (V24) Cables 7-5
753 X21 Cables 7-5
754 X21 EU Cables 7-6
755 TIA-449 (V36) Cables 7-6
756 TIA-530 Cables 7-6
7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8
Chapter 8 Networking Features 8-1
8 1 Network Connections 8-2
8 2 Link Port Protocols 8-2
8 3 Data Features 8-3
8 4 Network Management and Security 8-3
Index Index-1
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Memotec Inc
List of Figures
Front View of the SDM-8400 3-2
Distance from serial port to connected equipment 3-3
Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3
Power Cords for SDM-8400 UAC Unit 4-5
DC power entry connector 4-6
Wiring the DC connector 4-7
Power Cords for SDM-8400 UAC Unit 4-7
Rear View of the SDM-8400 UAC (8-port version) 5-2
Rear View of the SDM-8400 DC version (8-port version) 5-2
DC Power Connectors 5-9
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List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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Memotec Inc
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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NetPerformer SDM-8400 Hardware Installation Guide
1-4 Memotec
122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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NetPerformer SDM-8400 Hardware Installation Guide
1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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COPYRIGHTS AND DISCLAIMERS
Published Date May 8 2013
Document 1589
This publication contains information proprietary and confidential to Memotec Inc Any reproductiondisclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc may
otherwise authorize in writing
Memotec Inc reserves the right to make changes without notice in product or component design as warranted
by evolution in user needs or progress in engineering or manufacturing technology Changes which affect the
operation of the unit will be documented in the next revision of the manual
We have made every effort to ensure the accuracy of the information presented in our documentation
However Memotec assumes no responsibility for the accuracy of the information published Product
documentation is subject to change without notice Changes if any will be incorporated in new editions of
these documents Memotec may make improvements or changes in the products or programs described within
the documents at any time without notice Mention of products or services not manufactured or sold byMemotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for
such products or services
Memotec Inc is a wholly owned subsidiary of Comtech EF Data Corp and its parent company Comtech
Telecommunications Corp (NASDAQ CMTL)
AccessEMS CXTool CX-U Series CX-UA Series AbisXpress NetPerformer AccessGate ACTView
SDM-8400 and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec
Incin Canada the United States of America and in other countries
Windows is a registered trademark of Microsoft Corporation in the United States and other countries
Any other trademarks are the property of their respective companies
Copyright copy 2013 Memotec Inc
Memotec Inc
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
Tel (514) 738-4781
FAX (514) 738-4436
wwwmemoteccom
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Memotec Inc
Contents
Chapter 1 Preface 1-1
1 1 Product Overview 1-2
111 Sales Contacts 1-2
1 2 About this Document 1-3
121 Audience 1-3
122 Instructions to the Reader 1-4
123 Related Documents 1-4
124 NetPerformer Document Set 1-4
125 Training 1-5
126 Request for Comments 1-5
1 3 Changes to Console Operations 1-6
131 Technical Support 1-6
132 Providing Product Number to Technical Support 1-7
133 Checking the Contents of Your Product Package 1-7
134 Returning an SDM-8400 Unit 1-7
1 4 About HyperTerminal 1-8
Chapter 2 Compliance Information 2-1
2 1 Regulatory ndash Compliance and Agency Approval 2-2
2 2 Compliance and Regulatory Statements 2-3
221 EU Directives 19995 and 201165 2-3222 Marking 2-5
223 Intent of Use and Network Compatibility 2-5
224 EN55022 and CISPR22 Statement 2-6
225 FCC Part 15 Statement 2-6
226 Industry Canada Statements 2-6
227 Notice dIndustrie Canada 2-7
2 3 Environmental Information 2-8
231 Waste Electrical and Electronic Equipment ndash WEEE 2-8
232 China RoHS 2-9
2 4 Safety Warnings and Precautions 2-10
2 5 Making Changes or Modifications 2-11
Chapter 3 Unpacking 3-1
3 1 About Unpacking the Unit 3-2
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Memotec Inc
311 Selecting a Location 3-2
312 Size Requirements 3-2
313 Distance Requirements 3-2
314 Environmental Requirements 3-3
3 2 Preparing the Site 3-4
321 What You Will Need 3-4
Chapter 4 Hardware Installation 4-1
4 1 About the Hardware Installation 4-2
4 2 Installing the Unit in a Rack 4-3
4 3 Powering Up the Unit 4-5
431 Connecting the SDM-8400 UAC to an AC Power Source 4-5
432 Connecting the SDM-8400 DC to a DC Power Source 4-6
433 System Status on Power-up 4-8
4 4 Connecting the Console Terminal 4-9
441 Important Console and Modem Settings for Startup 4-9
442 Activating the Console Connection 4-9
4 5 Installing the Licensed Software Options 4-11
451 Software License Key 4-11
4 6 Connecting the LAN Hub 4-11
Chapter 5 Product Descripti on 5-1
5 1 About SDM-8400 Unit 5-2
5 2 Unit Chassis 5-3
521 Physical Dimensions 5-3
522 System Status LEDs 5-3
5 3 Ethernet Port 5-5
531 Port 5-5
532 LAN Port Status LEDs 5-5
533 LAN Cable 5-5
5 4 Console Port 5-7
541 Port 5-7542 Console Cable 5-7
5 5 Power Supply 5-9
5 6 Rackmount Kit 5-11
Chapter 6 Troubleshooting 6-1
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Memotec Inc
6 1 Troubleshooting Tips 6-2
Chapter 7 Serial Port and User Equipment Connect ion 7-1
7 1 Serial Port 7-2
7 2 Custom HD-26 Cable 7-2
7 3 Connecting the User Equipment 7-3
731 Activating the User Equipment Connection 7-3
7 4 WANUser Port Specifications 7-4
7 5 Custom Serial Cable Specifications 7-5
751 V35V11 Cables 7-5
752 TIA-232 (V24) Cables 7-5
753 X21 Cables 7-5
754 X21 EU Cables 7-6
755 TIA-449 (V36) Cables 7-6
756 TIA-530 Cables 7-6
7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8
Chapter 8 Networking Features 8-1
8 1 Network Connections 8-2
8 2 Link Port Protocols 8-2
8 3 Data Features 8-3
8 4 Network Management and Security 8-3
Index Index-1
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Memotec Inc
List of Figures
Front View of the SDM-8400 3-2
Distance from serial port to connected equipment 3-3
Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3
Power Cords for SDM-8400 UAC Unit 4-5
DC power entry connector 4-6
Wiring the DC connector 4-7
Power Cords for SDM-8400 UAC Unit 4-7
Rear View of the SDM-8400 UAC (8-port version) 5-2
Rear View of the SDM-8400 DC version (8-port version) 5-2
DC Power Connectors 5-9
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List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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Memotec Inc
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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NetPerformer SDM-8400 Hardware Installation Guide
1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Memotec Inc
Contents
Chapter 1 Preface 1-1
1 1 Product Overview 1-2
111 Sales Contacts 1-2
1 2 About this Document 1-3
121 Audience 1-3
122 Instructions to the Reader 1-4
123 Related Documents 1-4
124 NetPerformer Document Set 1-4
125 Training 1-5
126 Request for Comments 1-5
1 3 Changes to Console Operations 1-6
131 Technical Support 1-6
132 Providing Product Number to Technical Support 1-7
133 Checking the Contents of Your Product Package 1-7
134 Returning an SDM-8400 Unit 1-7
1 4 About HyperTerminal 1-8
Chapter 2 Compliance Information 2-1
2 1 Regulatory ndash Compliance and Agency Approval 2-2
2 2 Compliance and Regulatory Statements 2-3
221 EU Directives 19995 and 201165 2-3222 Marking 2-5
223 Intent of Use and Network Compatibility 2-5
224 EN55022 and CISPR22 Statement 2-6
225 FCC Part 15 Statement 2-6
226 Industry Canada Statements 2-6
227 Notice dIndustrie Canada 2-7
2 3 Environmental Information 2-8
231 Waste Electrical and Electronic Equipment ndash WEEE 2-8
232 China RoHS 2-9
2 4 Safety Warnings and Precautions 2-10
2 5 Making Changes or Modifications 2-11
Chapter 3 Unpacking 3-1
3 1 About Unpacking the Unit 3-2
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Memotec Inc
311 Selecting a Location 3-2
312 Size Requirements 3-2
313 Distance Requirements 3-2
314 Environmental Requirements 3-3
3 2 Preparing the Site 3-4
321 What You Will Need 3-4
Chapter 4 Hardware Installation 4-1
4 1 About the Hardware Installation 4-2
4 2 Installing the Unit in a Rack 4-3
4 3 Powering Up the Unit 4-5
431 Connecting the SDM-8400 UAC to an AC Power Source 4-5
432 Connecting the SDM-8400 DC to a DC Power Source 4-6
433 System Status on Power-up 4-8
4 4 Connecting the Console Terminal 4-9
441 Important Console and Modem Settings for Startup 4-9
442 Activating the Console Connection 4-9
4 5 Installing the Licensed Software Options 4-11
451 Software License Key 4-11
4 6 Connecting the LAN Hub 4-11
Chapter 5 Product Descripti on 5-1
5 1 About SDM-8400 Unit 5-2
5 2 Unit Chassis 5-3
521 Physical Dimensions 5-3
522 System Status LEDs 5-3
5 3 Ethernet Port 5-5
531 Port 5-5
532 LAN Port Status LEDs 5-5
533 LAN Cable 5-5
5 4 Console Port 5-7
541 Port 5-7542 Console Cable 5-7
5 5 Power Supply 5-9
5 6 Rackmount Kit 5-11
Chapter 6 Troubleshooting 6-1
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Memotec Inc
6 1 Troubleshooting Tips 6-2
Chapter 7 Serial Port and User Equipment Connect ion 7-1
7 1 Serial Port 7-2
7 2 Custom HD-26 Cable 7-2
7 3 Connecting the User Equipment 7-3
731 Activating the User Equipment Connection 7-3
7 4 WANUser Port Specifications 7-4
7 5 Custom Serial Cable Specifications 7-5
751 V35V11 Cables 7-5
752 TIA-232 (V24) Cables 7-5
753 X21 Cables 7-5
754 X21 EU Cables 7-6
755 TIA-449 (V36) Cables 7-6
756 TIA-530 Cables 7-6
7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8
Chapter 8 Networking Features 8-1
8 1 Network Connections 8-2
8 2 Link Port Protocols 8-2
8 3 Data Features 8-3
8 4 Network Management and Security 8-3
Index Index-1
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Memotec Inc
List of Figures
Front View of the SDM-8400 3-2
Distance from serial port to connected equipment 3-3
Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3
Power Cords for SDM-8400 UAC Unit 4-5
DC power entry connector 4-6
Wiring the DC connector 4-7
Power Cords for SDM-8400 UAC Unit 4-7
Rear View of the SDM-8400 UAC (8-port version) 5-2
Rear View of the SDM-8400 DC version (8-port version) 5-2
DC Power Connectors 5-9
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List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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Memotec Inc
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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NetPerformer SDM-8400 Hardware Installation Guide
1-4 Memotec
122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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311 Selecting a Location 3-2
312 Size Requirements 3-2
313 Distance Requirements 3-2
314 Environmental Requirements 3-3
3 2 Preparing the Site 3-4
321 What You Will Need 3-4
Chapter 4 Hardware Installation 4-1
4 1 About the Hardware Installation 4-2
4 2 Installing the Unit in a Rack 4-3
4 3 Powering Up the Unit 4-5
431 Connecting the SDM-8400 UAC to an AC Power Source 4-5
432 Connecting the SDM-8400 DC to a DC Power Source 4-6
433 System Status on Power-up 4-8
4 4 Connecting the Console Terminal 4-9
441 Important Console and Modem Settings for Startup 4-9
442 Activating the Console Connection 4-9
4 5 Installing the Licensed Software Options 4-11
451 Software License Key 4-11
4 6 Connecting the LAN Hub 4-11
Chapter 5 Product Descripti on 5-1
5 1 About SDM-8400 Unit 5-2
5 2 Unit Chassis 5-3
521 Physical Dimensions 5-3
522 System Status LEDs 5-3
5 3 Ethernet Port 5-5
531 Port 5-5
532 LAN Port Status LEDs 5-5
533 LAN Cable 5-5
5 4 Console Port 5-7
541 Port 5-7542 Console Cable 5-7
5 5 Power Supply 5-9
5 6 Rackmount Kit 5-11
Chapter 6 Troubleshooting 6-1
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Memotec Inc
6 1 Troubleshooting Tips 6-2
Chapter 7 Serial Port and User Equipment Connect ion 7-1
7 1 Serial Port 7-2
7 2 Custom HD-26 Cable 7-2
7 3 Connecting the User Equipment 7-3
731 Activating the User Equipment Connection 7-3
7 4 WANUser Port Specifications 7-4
7 5 Custom Serial Cable Specifications 7-5
751 V35V11 Cables 7-5
752 TIA-232 (V24) Cables 7-5
753 X21 Cables 7-5
754 X21 EU Cables 7-6
755 TIA-449 (V36) Cables 7-6
756 TIA-530 Cables 7-6
7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8
Chapter 8 Networking Features 8-1
8 1 Network Connections 8-2
8 2 Link Port Protocols 8-2
8 3 Data Features 8-3
8 4 Network Management and Security 8-3
Index Index-1
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Memotec Inc
List of Figures
Front View of the SDM-8400 3-2
Distance from serial port to connected equipment 3-3
Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3
Power Cords for SDM-8400 UAC Unit 4-5
DC power entry connector 4-6
Wiring the DC connector 4-7
Power Cords for SDM-8400 UAC Unit 4-7
Rear View of the SDM-8400 UAC (8-port version) 5-2
Rear View of the SDM-8400 DC version (8-port version) 5-2
DC Power Connectors 5-9
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List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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NetPerformer SDM-8400 Hardware Installation Guide
1-4 Memotec
122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Memotec Inc
6 1 Troubleshooting Tips 6-2
Chapter 7 Serial Port and User Equipment Connect ion 7-1
7 1 Serial Port 7-2
7 2 Custom HD-26 Cable 7-2
7 3 Connecting the User Equipment 7-3
731 Activating the User Equipment Connection 7-3
7 4 WANUser Port Specifications 7-4
7 5 Custom Serial Cable Specifications 7-5
751 V35V11 Cables 7-5
752 TIA-232 (V24) Cables 7-5
753 X21 Cables 7-5
754 X21 EU Cables 7-6
755 TIA-449 (V36) Cables 7-6
756 TIA-530 Cables 7-6
7 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity 7-8
Chapter 8 Networking Features 8-1
8 1 Network Connections 8-2
8 2 Link Port Protocols 8-2
8 3 Data Features 8-3
8 4 Network Management and Security 8-3
Index Index-1
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Memotec Inc
List of Figures
Front View of the SDM-8400 3-2
Distance from serial port to connected equipment 3-3
Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3
Power Cords for SDM-8400 UAC Unit 4-5
DC power entry connector 4-6
Wiring the DC connector 4-7
Power Cords for SDM-8400 UAC Unit 4-7
Rear View of the SDM-8400 UAC (8-port version) 5-2
Rear View of the SDM-8400 DC version (8-port version) 5-2
DC Power Connectors 5-9
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List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
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132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Memotec Inc
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Memotec Inc
List of Figures
Front View of the SDM-8400 3-2
Distance from serial port to connected equipment 3-3
Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3
Power Cords for SDM-8400 UAC Unit 4-5
DC power entry connector 4-6
Wiring the DC connector 4-7
Power Cords for SDM-8400 UAC Unit 4-7
Rear View of the SDM-8400 UAC (8-port version) 5-2
Rear View of the SDM-8400 DC version (8-port version) 5-2
DC Power Connectors 5-9
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List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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3
Memotec 3-1
Unpacking
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31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Memotec Inc
List of Figures
Front View of the SDM-8400 3-2
Distance from serial port to connected equipment 3-3
Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3
Power Cords for SDM-8400 UAC Unit 4-5
DC power entry connector 4-6
Wiring the DC connector 4-7
Power Cords for SDM-8400 UAC Unit 4-7
Rear View of the SDM-8400 UAC (8-port version) 5-2
Rear View of the SDM-8400 DC version (8-port version) 5-2
DC Power Connectors 5-9
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Memotec Inc
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Memotec Inc
List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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Memotec Inc
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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NetPerformer SDM-8400 Hardware Installation Guide
1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
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32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Memotec Inc
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Memotec Inc
List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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Memotec Inc
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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NetPerformer SDM-8400 Hardware Installation Guide
1-4 Memotec
122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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Memotec 4-1
Hardware Installation
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41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Memotec Inc
List of Tables
System status LED states during normal power-up 4-8
Chapter references per Unit Item 5-2
ST LED states 5-3
AL LED states 5-4
RJ-45 pinout for Ethernet LAN port 5-6
RJ-45 pinout for console port 5-7
Troubleshooting symptoms problems and solutions 6-2
Serial connector and NetPerformer custom HD-26 cable set 7-8
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Memotec Inc
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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NetPerformer SDM-8400 Hardware Installation Guide
1-4 Memotec
122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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NetPerformer SDM-8400 Hardware Installation Guide
1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Memotec Inc
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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1-4 Memotec
122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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NetPerformer SDM-8400 Hardware Installation Guide
1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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1
Memotec 1-1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
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13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
1-2 Memotec
11 Product Overview
The SDM-8400 is a data-only integrated access device that supports multiple serial ports
and Ethernet It increases serial port capacity at an enterprise network node while
minimizing the number of NetPerformer units required
It can be used for high density serial port applications central site satellite solutions andother applications requiring serial port extension To maximize serial port availability
Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer
products
The SDM-8400 offers all data characteristics that are available for serial and Ethernet
interfaces in NetPerformer software version 1021 or higher It provides bandwidth
optimization for both LAN and serial data QoS data compression routing and
multiplexing
111 Sales Contacts
To order NetPerformer units cables and optional parts contact Memotec Inc or your
NetPerformer distributor To contact Memotec
bull Memotec
7755 Henri Bourassa Blvd West
Montreal Quebec
Canada H4S 1P7
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Fax + (1) 514 738 4436
bull Web httpwwwmemoteccom
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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NetPerformer SDM-8400 Hardware Installation Guide
1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Preface
Memotec 1-3
12 About this Document
This document NetPerformerreg SDM-8400 Hardware Installation Guide provides the
following information about the SDM-8400
bull Regulatory compliance information (ldquoCompliance Informationrdquo on page 2-1)
bull Unpacking instructions (ldquoUnpackingrdquo on page 3-1)
bull Hardware installation instructions (ldquoHardware Installationrdquo on page 4-1)
bull Product description (ldquoProduct Descriptionrdquo on page 5-1)
bull Troubleshooting procedures (ldquoTroubleshootingrdquo on page 6-1)
bull Serial port specifications and user equipment connection (ldquoSerial Port and User
Equipment Connectionrdquo on page 7-1)
bull Networking features (ldquoNetworking Featuresrdquo on page 8-1)
bull Notice concerning HyperTerminal connection (ldquoAbout HyperTerminalrdquo on
page 1-8)
For information on configuring NetPerformer consult the NetPerformer Reference
Guides See ldquoNetPerformer Document Setrdquo on page 1-4 for a list of other references
NOTE All NetPerformer documents are available on the NetPerformer Documenta-
tion CD which is included with your product package
CAUTION All documents on the NetPerformer Documentation
CD including this guide must be opened with AdobetradeAcrobat Reader which is provided on the CD If you open a
NetPerformer document with an earlier version of Acrobat Reader
some of the text will not appear in its intended format This can
make the text difficult or impossible to read correctly especially
from a printed copy
121 Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up configure and troubleshoot a NetPerformer
Enterprise Network
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration operation maintenance and security of all enterprise network elements in
your application You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization
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NetPerformer SDM-8400 Hardware Installation Guide
1-4 Memotec
122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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122 Instruct ions to the Reader
Instructions to the reader include notes cautions and warnings which are distinguished
from the rest of the text by distinctive formatting and icons Here is an example of each
NOTE A note may contain a reference tip or other information related to the subjectat hand The content of a note is intended to be helpful or of interest to the
reader
CAUTION A caution contains an instruction that the reader must
follow in order to prevent damage to equipment network failure or
loss of data The content of a caution must be read carefully and
explicitly obeyed
WARNING A warning contains an instruction that the reader must
follow in order to prevent electrical shock death or serious injury
to personnel The content of a warning must be read carefully
and explicitly obeyed
123 Related Documents
NOTE All of the documents listed here are available on the NetPerformer Compan-
ion CD which is included with your product package
124 NetPerformer Document Set
For further information on the NetPerformer consult the following
bull NetPerformer Reference Guides
Includes detailed information on NetPerformer features menus commands
parameters and statistics displays
bull NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product
including base hardware features installable options and complete installation
instructions
bull NetPerformer Release Bulletins
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Preface
Memotec 1-5
These documents summarize the system specifications software fixes and
changes and post-production documentation changes for a particular NetPer-
former release They also include firmware upgrade warnings
bull NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency including an analysis of data and voice traffic throughput issues andthe impact of traffic flow Provides examples of network setup and traffic meas-
urement using various NetPerformer products
125 Training
We offer a variety of classes to reduce your learning curve and make your employees
more productive Students learn how to tailor NetPerformer products to meet their specific
business requirements Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience
To learn more about our training services email our education facilities at
memotectrainingmemoteccom
126 Request for Comments
Our Technical Publications group welcomes your feedback Please help us improve future
releases of this document by sending us your comments and suggestions You can send
email to docsmemoteccom
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide
1-6 Memotec
13 Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V920 and higher If you are familiar with earlier versions of the NetPerformer firmware
this change should be taken into consideration before you configure or manage the
product
The way you access the NetPerformer console now allows multiple user profiles
However the default LOGIN is now ADMIN instead of ACT and the default PASSWORD
for this login remains SETUP
For full instructions on setting up user profiles refer to the Quick Configuration module of
the NetPerformer Reference Guides
131 Technical Support
Memotec Technical Support is designed to meet your full range of support needs From
basic service to mission-critical support we are committed to ensuring your success with
NetPerformer products By employing state-of-the-art products and the latest technologies
available we provide some of the fastest most efficient service in the industry
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs
You can contact Technical Support by calling or sending email to our helpdesk facilities
bull Telephone +1 5147384781 during regular business hours EST (GMT-0500)
bull Email MemotecSupportmemoteccom
Be prepared to provide the following information
bull Your name
bull Company name
bull Your location
bull Telephone number
bull Product serial number (see next section)
bull Detailed problem description
bull Remote access to the troubled unit via Telnet or dial-up modem
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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Memotec 4-1
Hardware Installation
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41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Preface
Memotec 1-7
132 Providing Product Number to Technical Support
You may be requested to provide the product serial number when communicating with
Technical Support
Product Serial
Number
The product serial number is provided on the rear of the unit See ldquoRear View of the
SDM-8400 UAC (8-port version)rdquo on page 5-2 for location of label
133 Checking the Contents of Your Product Package
CAUTION As soon as you receive your SDM-8400 check the
carton and its contents for any sign of damage during shipment If
there is any damage contact the shipping agent immediately
Before you begin SDM-8400 installation verify the contents of the carton to ensure that
you have received all the units accessories and cables that you ordered
NOTE A summary of product items appears on ldquoProduct Descriptionrdquo on page 5-1
If any items are missing or if you have any questions concerning your shipment contact
Technical Support
134 Returning an SDM-8400 Unit
If you need to return the SDM-8400 for any reason you must ship it in the original
carton using adequate shock insulation material Failure to do so may void theequipment warranty Consult the Warranty statements included with the product package
Contact Technical Support for RMA requirements
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1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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8
Memotec 8-1
Networking Features
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81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
1-8 Memotec
14 About HyperTerminal
The HyperTerminal communications program comes with Microsoft Windows
products and can be used for very basic NetPerformer console functions if no terminal
emulation program is available
Caution HyperTerminal is not recommended for adjusting theNetPerformer configuration or monitoring its operations Known problems
include the following
bull The arrow keys cannot be used to view channel status on all slots
bull The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
bull On some computers the default Emulation setting of the HyperTerminal com-
munications program can potentially cause problems for console operations
If you must use HyperTerminal for your console connection you should change the
Emulation setting from Auto detect to ANSI as follows
1 Access HyperTerminal using the Windows Start button and drop-down menus
Start gt Programs gt Accessories gt Communications gt HyperTerminal
2 If you have already defined the connection to the NetPerformer console port open
that connection
File gt Open gt your_filenameht
3 If you have not yet defined the connection to the NetPerformer console port create a
new connection
File gt New Connection gt your_filename
4 Open the Properties window for the connection
File gt Propert ies
5 Click on the Settings tab to view the current value of the Emulation parameter
6 Select the value ANSI from the list box for the Emulation parameter
7 Click OK
NOTE The above procedure does not resolve the problems with arrow key func-
tionality or console speed and should be considered a temporary solution
only You should procure a more robust terminal emulation software program
for configuration and monitoring purposes Contact Technical Support if you
need further assistance
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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232 China RoHS
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24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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3
Memotec 3-1
Unpacking
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31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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2
Memotec Inc 2-1
Compliance Information
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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NetPerformer SDM-8400 Hardware Installation Guide
5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
2-2 Memotec Inc
21 Regulatory ndash Compliance and Agency Approval
The SDM-8400 complies with or has obtained Regulatory Agency approval at least
against the following standards
SDM-8400 UAC
SDM-8400 DC
EMC - Emission FCC CFR 47 Part 15
ASNZS CISPR 22
EN 55022 (2010)
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety CSA C22-2 Ndeg 60950-1 (1st Edition)
UL 60950-1 (1st Edition)
EN 60950-1 (2006) + A11 + A1 + A12
ASNZS 60950 (2000) + A1
Telecom TBR 1
TBR 2
EMC - Emission FCC CFR 47 Part 15
EN 55022 (2006) + A1
EMC -Immunity EN 55024 (1998) + A1 + A2
Safety
EN 60950-1(2006) + A11Telecom TBR 1
TBR 2
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Memotec Inc 2-9
232 China RoHS
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24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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3
Memotec 3-1
Unpacking
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31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Compliance Information
Memotec Inc 2-3
22 Compliance and Regulatory Statements
221 EU Directives 19995 and 201165
DECLARATION OF CONFORMITY
Wedeclare under our sole responsibility that the NetPerformer product
SDM-8400Consisting of Model SDM-8400 UAC
to which this declaration relates is in conformity with
1- All applicable essential requirements following the provisions of the EuropeanDirective 19995EC
The conformity assessment procedure used for this declaration is the Annex II of the D irectiveProduct compliance has been demonstrated against the following standards
EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11 A12 and A1EN 61000-3-2 2006 + Amendments1 and 2EN 61000-3-3 2008
2- The European Directive 201165EC (RoHS Recast)
The technical file is kept at Memotec Inc
7755 Blvd Henri Bourassa
Montreal Quebec H4S 1P7
Canada
Montreal 29 April 2013
Claude RocrayVice President Engineering 137-0025-001-F
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
2-4 Memotec Inc
bull MEMOTEC vakuuttaa taumlten ettauml NetPerformer SDM-8400 UAC tyyppinen laiteon direktiivin 19995EY 201165EY oleellisten vaatimusten ja sitauml koskeviendirektiivin muiden ehtojen mukainen
bull Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC inovereenstemming is met de essentieumlle eisen en de andere relevante bepalingenvan richtlijn 19995EG 201165EG
bull Par la preacutesente MEMOTEC deacuteclare que lappareil NetPerformer SDM-8400 UACest conforme aux exigences essentielles et aux autres dispositions pertinentesde la directive 19995CE 201165CE
bull Haumlrmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC staringr I oumlver-ensstaumlmmelse med de vaumlsentliga egenskapskrav och oumlvriga relevanta bestaumlm-melser som framgaringr av direktiv 19995EG 201165EG
bull Undertegnede MEMOTEC erklaeligrer herved at foslashlgende udstyr NetPerformerSDM-8400 UAC overholder de vaeligsentlige krav og oslashvrige relevante krav i direk-tiv 19995EF 201165EF
bull Hiermit erklaumlrt MEMOTEC dass sich dieses NetPerformer SDM-8400 UAC in
Uumlbereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 19995EG 201165EG befindet (BMWi)
bull ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UACΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19995ΕΚ 201165EK
bull Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UACegrave conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalladirettiva 19995CE 201165CE
bull Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400UAC cumple con los requisitos esenciales y cualesquiera otras disposicionesaplicables o exigibles de la Directiva 19995CE 201165CE
bull MEMOTEC declara que este NetPerformer SDM-8400 UAC estaacute conforme comos requisitos essenciais e outras disposiccedilotildees da Directiva 19995CE 201165CE
bull Hawnhekk MEMOTEC jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 19995EC 201165EC
bull Kaumlesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 19995EUuml 201165EUuml potildehinotildeuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele saumltetele
bull Aluliacuterott MEMOTEC nyilatkozom hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozoacute alapvetotilde koumlvetelmeacutenyeknek eacutes az 19995EC 201165ECiraacutenyelv egyeacuteb elotildeiacuteraacutesainak
bull MEMOTEC tyacutemto vyhlasuje že NetPerformer SDM-8400 UAC spĺňa zaacutekladneacutepožiadavky a všetky priacuteslušneacute ustanovenia Smernice 19995ES 201165ES
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Compliance Information
Memotec Inc 2-5
bull MEMOTEC tiacutemto prohlašuje že tento NetPerformer SDM-8400 UAC je veshodě se zaacutekladniacutemi požadavky a dalšiacutemi př iacuteslušnyacutemi ustanoveniacutemi směrnice19995ES 201165ES
bull Šiuo MEMOTEC deklaruoja kad šis NetPerformer SDM-8400 UAC atitinkaesminius reikalavimus ir kitas 19995EB 201165EB Direktyvos nuostatas
bull Ar šo MEMOTEC deklar ē ka NetPerformer SDM-8400 UAC atbilst Direkt ī vas19995EK 201165EK būtiskajām pras ī bām un citiem ar to saist ī tajiem noteiku-miem
bull MEMOTEC izjavlja da je ta NetPerformer SDM-8400 UAC skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 19995ES 201165ES
bull Heacuter meeth lyacutesir MEMOTEC yfir thornviacute aeth NetPerformer SDM-8400 UAC er iacutesamraeligmi vieth grunnkroumlfur og aethrar kroumlfur sem gerethar eru iacute tilskipun 19995EC 201165EC
bull Niniejszym MEMOTEC oświadcza że NetPerformer SDM-8400 UAC jestzgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 19995EC 201165EC
bull MEMOTEC erklaeligrer herved at utstyret NetPerformer SDM-8400 UAC eri samsvar med de grunnleggende krav og oslashvrige relevante krav i direktiv19995EF 201165EF
bull Noi MEMOTEC declar ăm că aparatul NetPerformer SDM-8400 UAC este icircnconformitate cu cerinţ ele esenţ iale şi cu alte prevederi relevante ale HotăracircriiGuvernuluinr882003 şi Directivei 19995EC 201165EC
bull MEMOTEC декларирам на своя отговорност че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 19995EC 201165EC
222 Marking
The SDM-8400 UAC bears the following CE mark
223 Intent of Use and Network Compatibil ity
This telecom Equipment with the appropriate DTE cables is intended to be
connected to the following telecom services
bull X21 V24 V35 or V36 Leased Circuits in all the countries listed below
bull Packet Switched Data offering X21 V24 V35 or V36 physical interface in all
the countries listed below
List of countries Austria Belgium Bulgaria Czech Republic Cyprus Denmark Estonia
Finland France Germany Greece Hungary Iceland Republic of Ireland Italy Latvia
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
2-6 Memotec Inc
Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland and the UK
224 EN55022 and CISPR22 Statement
The SDM-8400 UAC is a Class B product
The SDM-8400 DC is a Class A product
225 FCC Part 15 Statement
SDM-8400 UAC
This digital equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference in
a residential installation This equipment generates uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions may cause
harmful interference to radio communications However there is no guarantee that
interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or
more of the following measures
bull Reorient or relocate the receiving antenna
bull Increase the separation between the equipment and receiver
bull Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
SDM-8400 DC
This digital equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to part 15 of the FCC Rules
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment This equipment generates
uses and can radiate radio frequency energy and if not installed and used in accordance
with the instruction manual may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his or her own expense
226 Industry Canada Statements
SDM-8400 UAC
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Compliance Information
Memotec Inc 2-7
the owner or operator to take whatever steps necessary to correct the interference
SDM-8400 DC
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus set out in Radio Interference Regulation of the Industry Canada Operation in a
residential area may cause unacceptable interference to radio and TV reception requiringthe owner or operator to take whatever steps necessary to correct the interference
227 Notice d Industrie Canada
SDM-8400 UAC
Cet eacutequipement ne deacutepasse pas les limites de Classe B deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
SDM-8400 DC
Cet eacutequipement ne deacutepasse pas les limites de Classe A deacutemission de bruits
radioeacutelectriques pour les appareils numeacuteriques telles que prescrites par le Regraveglement sur
le brouillage radioeacutelectrique eacutetabli par lrsquoIndustrie Canada Lexploitation faite en milieu
reacutesidentiel peut entraicircner le brouillage des reacuteceptions de radio et de teacuteleacutevision ce qui
obligerait le proprieacutetaire ou lopeacuterateur agrave prendre les dispositions neacutecessaires pour en
eacuteliminer les causes
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
2-8 Memotec Inc
23 Environmental Information
231 Waste Electrical and Electronic Equipment ndash WEEE
The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the
level of recycling of electrical and electronic equipment and to encourage designers to
create products with recycling in mind
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production It may contain hazardous substances that could
impact health and the environment
In order to avoid the dissemination of those substances in our environment and to
diminish the pressure on the natural resources we encourage you to use the
appropriate take-back systems Those systems will reuse or recycle most of the
materials of your end-of-life equipment in a sound way
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately
If you need more information on the collection reuse and recycling systems please
contact your local or regional waste administration
You can also contact us for more information on the environmental performances of
our products
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Compliance Information
Memotec Inc 2-9
232 China RoHS
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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NetPerformer SDM-8400 Hardware Installation Guide
4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
2-10 Memotec Inc
24 Safety Warnings and Precautions
WARNING
Warnung
Avertissement
Access to the interior ofthis unit shall be made onlyby a qualified technician
Der Zugang ins Innere desGeraumltes ist nur einemfachlich qualifiziertenTechniker gestattet
Seul un speacutecialiste doitavoir accegraves agrave lappareil
Remove power plug fromthe power socket beforeperforming any service onthe unit
Vorm Ocircffnen des Geraumltesmuss der Netzstecker yomStromnetz getrenntwerden
Deacutebranchez lappareilavant de louvrir
For the SDM-8400 DC the
power plug must bepermanently screwed tothe power socket Thispower power plug must beplugged and unpluggedonly by Service Personne
Fucircr den SDM-8400 DC
muss der Netzstecker festin die Steckdosegeschraubt werden DieserNetzstecker mussunplugged und plugged nurdurch Service- Personal
Pour le SDM-8400 DC la
prise drsquoalimentation doitecirctre en permanence visseacuteesur la prise de courantCette fiche doit ecirctrebrancheacutee et deacutebrancheacuteeuniquement par duPersonnel de Service
To ensure adequate coolingof the equipment a 2-inchunobstructed space mustbe provided around allsides of the unit
Um die Kuumlhlung desGeraumltes nicht zubeeintraumlchtigen ist esnotwendig an allen Seitendes Geraumltes ca 5 cm Raumzu lassen
Afin de ne pas nuire auprocessus derefroidissement il estneacutecessaire de laisser unespace denviron 5 cm dechaque cocircteacute de lappareil
The Power Socket shall beinstalled near theequipment and shall beeasily accessible
Stellen Sie das Geraumlt in derNaumlhe eines geer- detenSchutzkontaktsteckers soauf dass der Stecker leichterreichbar und zugaumlnglichist
Placez lappareil pregraves drsquouneprise de courant facilementaccessible
To prevent the risk ofshock or fire hazardreplace fuse with sametype and rating
Zuumlr Vermeidung derStromschlag-undFeuergefahr beimAuswechseln Sicherungendes gleichen Typs und dergleichen Nennleistungeinsetzen
Afin drsquoeacuteviter tout risquedrsquoincendie oudrsquoeacutelectrocution remplacezles fusibles par des fusiblesde mecircme type et de mecircmeampeacuterage
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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NetPerformer SDM-8400 Hardware Installation Guide
4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Compliance Information
Memotec Inc 2-11
25 Making Changes or Modifications
CAUTIONAny changes and modifications not expressly approved
by Memotec Inc will void any compliance and regulatory approval
and will void the userrsquos authority to operate the equipment
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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NetPerformer SDM-8400 Hardware Installation Guide
4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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NetPerformer SDM-8400 Hardware Installation Guide
4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
2-12 Memotec Inc
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3
Memotec 3-1
Unpacking
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NetPerformer SDM-8400 Hardware Installation Guide
3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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NetPerformer SDM-8400 Hardware Installation Guide
4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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3
Memotec 3-1
Unpacking
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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3-2 Memotec
31 About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-8400
bull Selecting a location (ldquoSelecting a Locationrdquo on page 3-2)
bull Preparing the site (ldquoPreparing the Siterdquo on page 3-4)
311 Selecting a Location
To ensure that the SDM-8400 functions properly you should install the unit in an
appropriate location which satisfies certain criteria for size connection distance and
ambient environment
Caution Unit must be installed in a restricted access location
312 Size Requi rements
bull Select a standard 19 (48 cm) equipment rack or a hard flat surface that is
- Capable of supporting the combined weight of the SDM-8400 its cabling and
attached equipment
- Near an easily accessible AC power socket or DC power supply
bull To ensure proper ventilation of the SDM-8400 leave 2 inches (5 cm) of unob-
structed space around the unit chassis
bull Ensure that a sufficient number of shelves supports racks and cabinets are avail-
able to safely house all equipment
313 Distance Requirements
bull The SDM-8400 unit should be no more than 6 feet (approx 2 meters) away from
an easily accessible power outlet
- For the SDM-8400 UAC 100-240VAC 5060Hz
- For the SDM-8400 DC -48VDC
Figure 3-1 Front View of the SDM-8400
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
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43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Unpacking
Memotec 3-3
bull The maximum length of user equipment connections is relative to the serial
(WANuser) port speed
314 Environmental Requirements
For trouble-free operation the location of the SDM-8400 must satisfy the following
environmental criteria
bull Operating temperature 0C to 45C (32F to 113F)
bull Storage temperature -20C to 65C (-4F to 149F)
bull Relative humidity 10 to 90 non-condensing
bull Maximum operating altitude 4572 meters (15 000 feet)
bull Ventilation requirement leave 5 cm (2 inches) of unobstructed space around the
unit
NOTE Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45degC to 35degC
Serial port speedMaximum distance from serial port t o con-
nected equipment
6 Mbps 8 meters (25 feet)
2 Mbps or less 30 meters (100 feet)
Figure 3-2 Distance from serial port to connected equipment
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
3-4 Memotec
32 Preparing the Site
321 What You Wil l Need
For trouble-free installation of the SDM-8400 hardware make sure you have the following
on hand
bull The SDM-8400 base unit with all cables and accessories you received in the
product package Refer to ldquoProduct Descriptionrdquo on page 5-1
bull At least one of the following configuration and management access devices
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-8400 unit or
- A TELNET network device accessed through IP connectivity over LAN
WAN
NOTE When you first take the SDM-8400 out of the box the only configuration
device you can use is the console terminal since the unit does not yet have an
IP address For details see ldquoConnecting the Console Terminalrdquo on page 4-9
CAUTION If you intend to use the HyperTerminal
communications program as your console terminal read the
ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
bull A sufficient number and length of cables for all ports
- One straight through 10100BaseT LAN cable RJ-45M to RJ-45M for each
Ethernet port
- Custom-made HD-26 cables for the serial ports using V35V11 X21 X21
EU (with metric screw on DB-15 connector) TIA-232 (V24) TIA-449 (V36)
or TIA-530
NOTE These cables are not provided with the SDM-8400 product package
bull The user equipment that will be directly connected to the serial port along with
the appropriate custom HD-26 cable Details are provided in ldquoConnecting the
User Equipmentrdquo on page 7-3
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4
Memotec 4-1
Hardware Installation
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4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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NetPerformer SDM-8400 Hardware Installation Guide
4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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4
Memotec 4-1
Hardware Installation
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NetPerformer SDM-8400 Hardware Installation Guide
4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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NetPerformer SDM-8400 Hardware Installation Guide
4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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NetPerformer SDM-8400 Hardware Installation Guide
4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
4-2 Memotec
41 About the Hardware Installation
Hardware installation of the SDM-8400 involves the following steps
bull ldquoInstalling the Unit in a Rackrdquo on page 4-3 (Optional)
bull ldquoPowering Up the Unitrdquo on page 4-5
bull ldquoConnecting the Console Terminalrdquo on page 4-9
bull ldquoInstalling the Licensed Software Optionsrdquo on page 4-11
bull ldquoConnecting the LAN Hubrdquo on page 4-11
bull Connecting the user equipment to the serial ports (ldquoConnecting the User Equip-
mentrdquo on page 7-3)
NOTE None of these procedures require removal of the chassis cover adjust-
ment of internal parts or installation of optional parts inside the unit
WARNING Do not remove the cover of the SDM-8400 The SDM-
8400 unit contains no user-serviceable parts Only a qualified
technician approved by Memotec is authorized to open the
unit
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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NetPerformer SDM-8400 Hardware Installation Guide
4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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Hardware Installation
Memotec 4-3
42 Installing the Unit in a Rack
A rackmount kit is provided with the SDM-8400 product package for optional rackmount
installation of the SDM-8400 chassis (Part number 161-1062-000)
NOTE The SDM-8400 is 1U height without the rubber feet on the bottom of the
chassis If the space in your rack requires a 1U height you can remove the
rubber feet before installing the unit in the rack To remove a rubber foot
first pry up the central stem using a small flat-head screwdriver then extract
the rubber foot
NOTE For easy installation of the SDM-8400 in a rack carry out the following pro-
cedure before you connect any cables to the unit
To install the SDM-8400 in a rack
1 Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed
from the rear as shown in Figure 4-1
bull Use 2 of the small Phillips screws provided for the brackets and 2 of the washers
Figure 4-1 Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)
Rackmount brackets (short type)
Rackmount brackets (long type)2 smallPhillipsscrews
Holes for2 mountingscrews
Holes for 2 smallPhillips screws
Alternate bracketlocation for frontmounting
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4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
4-4 Memotec
bull Screw holes for the rackmount brackets have already been made at the factory
along the side of the unit chassis
NOTE Front mounting is also possible To do this install the rackmount bracket
to the left side of the SDM-8400 chassis when viewed from the front
2 Screw the other rackmount bracket to the right side of the SDM-8400 chassis using
2 small Phillips screws and 2 washers
NOTE The alternate location for front mounting is shown in Figure 4-1
3 Carefully insert the SDM-8400 unit with the attached brackets into a standard 19
equipment rack
4 Secure the front of each bracket onto the rack using 2 mounting screws with cap locks
on each side
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Hardware Installation
Memotec 4-5
43 Powering Up the Unit
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
431 Connecting the SDM-8400 UAC to an AC Power Source
NOTE Information about the power supply is provided on ldquoPower Supplyrdquo on
page 5-9
A removable power cord is supplied with the AC-powered unit either
bull 115VAC North American type or
bull 240VAC European Schuko type (see Figure 4-2)
To connect a UAC unit to its power source
1 Connect the female end of the factory supplied power cord to the AC power inlet
located at the rear of the SDM-8400 chassis
2 Plug the male end of the power cable into an AC power outlet (100-240 VAC 5060
Hz) with a protective earthing connection in good condition
Warning
Connecting the power cables to the chassis is a critical stage Ifanything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 4-2 Power Cords for SDM-8400 UAC Unit
240VAC European Schuko type115VAC North American type
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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NetPerformer SDM-8400 Hardware Installation Guide
4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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NetPerformer SDM-8400 Hardware Installation Guide
5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
4-6 Memotec
NOTE The unit will begin power-up and system check immediately
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved byMemotec is authorized to open the unit
432 Connecting the SDM-8400 DC to a DC Power Source
The DC power connector is comprised of a three-position screw connection plug
component enclosed by cable housing An assembled cable is shown in Figure 4-3
(housing cover is removed for illustration purposes)
WARNING The SDM-8400 DC unit requires that the buildingrsquos electrical
installation has a 10-amp maximum overcurrent breaker protection
WARNING To remove all power from the unit the power feeds must be
disconnected
551 Wiring the DC Power Connector The DC power connector should be made with 16 gauge cable As illustrated in Figure 4-
4 the three wires must follow this sequence (from left to right) -48V return ground
Figure 4-3 DC power entry connector
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Hardware Installation
Memotec 4-7
Follow this procedure for wiring the DC power connector
1 Place the -48V wire into the first position on the left Fasten the retaining screw (just
above the opening) to secure the wire into place
2 Connect the return wire to the middle position Fasten the retaining screw to secure
the wire into place
3 Connect the ground wire to the last position (on the right) Fasten the retaining screw
to secure the wire into place
NOTE Be sure to connect the RTN to GND on the user side
4 Place the plug component into the bottom cover of the cable housing See Figure 4-5
5 Pass the tip of the tie wrap down through one of the openings at the bottom cover of
the housing Run it underneath then pass the tie wrap up through the second opening
Fasten the tie wrap to itself and snugly over the wire securing it into place See Figure 4-3
for what the end result should look like
6 Close the housing by lining up the tabs on the top cover with the bottom cover Gently
push the two halves together until they click into place
Warning Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technician approved by
Memotec is authorized to open the unit
Figure 4-4 Wiring the DC connector
Figure 4-5 Power Cords for SDM-8400 UAC Unit
Top
Bottom
Tie Wrap
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NetPerformer SDM-8400 Hardware Installation Guide
4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
4-8 Memotec
433 System Status on Power-up
On power-up the SDM-8400 executes hardware initialization program decompression
and system test which take less than one minute to complete Follow the system status
from the console (see next section) or by watch the system status LEDs on the rear panel
Table 4-1 shows the various states that the system status LEDs go through during a normal
NetPerformer power-up sequence after a power-on or software reset
NOTE Some of the stages of the power-up sequence are very brief and may be diffi-
cult to distinguish from the others using the system status LEDs Refer also to
ldquoSystem Status LEDsrdquo on page 5-3
NOTE If the PWR LED does not light up or the ST LED is red at the end of this
sequence the unit may be faulty Contact Technical Support for assistance
(see ldquoTechnical Supportrdquo on page 1-6) See also ldquoTroubleshootingrdquo on
page 6-1
Stage PWR ST AL Current Status of the SDM-8400
1 Green Blink Blink Hardware self-test by the bootstrap Blinking and fre-
quent changes of the STATUS and ALARM LEDs occurduring this stage
2 Green Any Off Bootstrap running ST LED indicates the console portgender Amber auto-gender Green DCE Red DTE
3 Green Any Green Bootstrap self-test completed ST LED indicates theconsole port gender
4 Green Off Off Starting boot sector
5 Green Amber Off Boot sector running validating the application
6 Green Amber Amber Boot sector running decompressing the application
7 Green Off Off Application has started from a power-on no link is up
Red Application has started from a software reset no link isup
8 Green Green Off Application has started from a power-on at least onelink is up
Red Application has started from a software reset at leastone link is up
Table 4-1 System status LED states during normal power-up
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Hardware Installation
Memotec 4-9
44 Connecting the Console Terminal
A console cable kit is provided with the SDM-8400 product package to connect the SDM-
8400 to the console terminal (Part no 161-1066-001) The kit includes a standard TIA-232
(V24) straight-through cable with DB-9 female connectors at both ends (Ordering part
number 161-0703-001) and a TIA-232 (V24) adaptor for console terminal connection
RJ-45 female to DB-9 female See ldquoConsole Cablerdquo on page 5-7 for details
To connect the console terminal to the SDM-8400 unit
1 Install one end of the console cable onto the SDM-8400 console port labelled CSL
on the rear panel See Figure 5-1 ldquoRear View of the SDM-8400 UAC (8-port
version)rdquo on page 5-2
2 Connect the other end of the console cable to the RJ-45 female side of the terminal
adaptor
3 Plug the DB-9 female side of the terminal adaptor into a COM port on the console
terminal or PC or to a modem for dialup connection to a remote console
441 Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode The SDM-
8400 will set the speed of the console port as soon as it detects an active connection
Caution For trouble-free startup you should set the console terminal and
modem as follows
bull Console terminal The default console speed is 9600 bps during bootstrap ini-
tialization boot sector validation and system initialization Set your console ter-
minal emulator to 9600 bps to view all SDM-8400 system status messages on-
screen during the initialization sequence (described on ldquoSystem Status on Power-
uprdquo on page 4-8)bull Modem Configure your modem with the following AT commands
- atampd0 to ignore DTR The SDM-8400 cannot supply DTR to the modem
when in auto-sensing mode (the default setting)
- ats0=1 for Auto Answer mode
- atampw0 to save the modem configuration
Once the initialization sequence has completed successfully the SDM-8400 enters auto-
sensing mode automatically At that point you can change your console speed if desired
bull Available console speeds are 1200 2400 4800 9600 19200 28800 38400
57600 and 115200 bps The equipment you connect to the console port mustoperate at one of these speeds
442 Activat ing the Console Connection
To activate the console connection
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
4-10 Memotec
1 Ensure that the SDM-8400 unit has successfully powered up with no system status
errors (see ldquoSystem Status on Power-uprdquo on page 4-8)
2 Power the console terminal on or start your console terminal emulation program
Take note of
bull ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull ldquoConcerning HyperTerminal Connectionsrdquo on page 8-1
3 When you see the prompt Type ltENTERgt to connect press the ltEntergt key on the
console terminal keyboard several times until the SDM-8400 responds with a prompt
for the user login
4 Enter the administrator login ADMIN
NOTE This is the default login Additional user logins can be defined For details
refer to the chapter Controlling Access to the NetPerformer in the Quick Con-
figuration section of the NetPerformer Reference Guides
5 Enter the password for this login The default password for the administrator login is
SETUP
When the password is entered correctly the SDM-8400 sends the product banner to
the console screen as in this example
LOGI N ADMINPASSWORD
ACCEPTEDSDM- 8400 vx x x Memot ec I nc ( c) 2007Si gnal i ng Engi ne x x x
Consol e connect ed on por t CSLB302417gt
6 Enter the Display Alarms (DA) command at the NetPerformer console command line
to verify that your unit is problem free In particular look for any alarm messages that
indicate Call Technical Support
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Hardware Installation
Memotec 4-11
45 Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM-
8400 unit
Each licensed option includes a Software Licensing Agreement You must agree to theterms and conditions of this agreement before loading the software Each
NetPerformer unit participating in the software application must be installed with a
separate software license
451 Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option To activate the license
1 Contact Memotec Technical Support for your Software License Key
2 Enter this number during execution of the PLS command to activate the software
license
3 Execute the Reset Unit (RU) command to apply the new license
For details concerning installation of licensed software options refer to the Software
Installation and Licensing module of the NetPerformer Reference Guides which are
included on the NetPerformer Documentation CD in the product package
46 Connecting the LAN Hub
NOTE You must provide a standard straight through Ethernet 8023 LAN cable (10
100BaseT RJ-45M to RJ-45M) for connection to the LAN A LAN cable is
not provided with the SDM-8400 product package
To connect the SDM-8400 unit to a LAN hub
1 Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port labelled
ETH on the rear panel Refer to Figure 5-1 on ldquoRear View of the SDM-8400 UAC (8-
port version)rdquo on page 5-2
2 Connect the other end of the LAN cable to one of the 10100BaseT ports on your local
LAN hub
3 The link is up when the LNK LED is on The LED color indicates the speed of the
LAN connection
bull Amber 100 Mbps
bull Green 10 Mbps
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4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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NetPerformer SDM-8400 Hardware Installation Guide
5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
4-12 Memotec
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5
Memotec 5-1
Product Description
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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5
Memotec 5-1
Product Description
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5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-2 Memotec
51 About SDM-8400 Unit
Item Details
Unit chassis ldquoUnit Chassisrdquo on page 5-3
1 Ethernet port (requires customer-supplied LANcable) ldquoEthernet Portrdquo on page 5-5
4 or 8 serial ports (require custom serial cables) ldquoSerial Portrdquo on page 7-2
1 console port with console cable ldquoConsole Portrdquo on page 5-7
1 power supply with removable power cable (UAC) ldquoPower Supplyrdquo on page 5-9
1 rackmount kit ldquoRackmount Kitrdquo on page 5-11
Table 5-1 Chapter references per Unit Item
Figure 5-1 Rear View of the SDM-8400 UAC (8-port version)
AC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
Figure 5-2 Rear View of the SDM-8400 DC version (8-port version)
DC connector
LAN statusLEDs
Console port Serial ports (8)EthernetLAN port
System statusLEDs
Product Serial Number
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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NetPerformer SDM-8400 Hardware Installation Guide
5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Product Description
Memotec 5-3
52 Unit Chassis
521 Physical Dimensions
bull Height 44 cm (172)
bull Width 427 cm (168)
bull Depth 205 cm (81) for the SDM-8400 UAC and 254 cm (10) for the
SDM-8400 DC
bull Weight 27 kg (6 lb)
522 System Status LEDs
Three system status LEDs PWR ST and AL are provided on the rear panel of the
SDM-8400 These LEDs are located on the left side of the unit when viewed from the rear
Refer to Figure 5-1
bull PWR (green) goes on when the unit is powered on
bull ST (redambergreen) indicates which program is operating on the unit and the
gender of the console port as shown in Table 5-2
bull AL (redambergreen) indicates several states including a system alarm when a
software reset occurs See Table 5-3
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Steady RedAmberGreen
Middle stages of system startup when the bootstrapprogram is running LED color indicates the console
port gender Amber auto-gender Green DCE RedDTE
Amber Later stages of system startup when the boot sector is running The exact function that is taking place canbe determined in conjunction with the AL LED SeeTable 4-1
Off When system startup in progress Bootstrap self-testcompleted starting boot sector
When system startup complete the application is
running but no link is up
Green The application is running and at least one link is up
Table 5-2 ST LED states
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NetPerformer SDM-8400 Hardware Installation Guide
5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-4 Memotec
State Interpretation
Blinking RedAmberGreen
Early stage of system startup when the bootstrap
program is executing a hardware self-test
Red A software reset has occurreda
a To turn the AL LED off enter the CE (Clear ERRDIAG LED) command
at the console command line Refer to the NetPerformer User Guide
Amber A Write operation to Flash memory is in progress egwhile saving the application after a download
Green Hardware initialization is in progress
Off No alarm has occurred on the unit since the alarmswere last cleared
Table 5-3 AL LED states
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Product Description
Memotec 5-5
53 Ethernet Port
531 Port
bull 1 fully routed Ethernet IEEE 8023 LAN interface
bull RJ-45 10100BaseT connector
bull Can be configured with 2 IP addresses
bull Auto-detect speed 10 or 100 Mbps
bull Frame types Ethernet II IEEE 8022 8023 SNAP
bull Ethernet interface Ethernet II and IEEE 8022 8023
bull Standards IP RIP V1V2 or Static OSPF NAT IP Multicast IGMP V1V2 PIM-
DM BOOTPDHCP Relay DHCP client IPX RIP and SAP LLC2 8021pq
prioritization and VLAN 8021D Spanning Tree Protocol (STP) MAC Layer
bull Filter Criteria Based on protocol address (source destination or SAP) or custom
filtering
For information on connecting to the LAN hub refer to ldquoConnecting the LAN Hubrdquo on
page 4-11
532 LAN Port Status LEDs
Two LAN status indicators are located below the Ethernet port on the rear panel of the
SDM-8400 chassis (refer to Table 5-1) These LEDs indicate the following
bull LNK Goes on when the LAN connection passes the Link Integrity test In
addition the LED color indicates the LAN speed
- Amber Link integrity at 100 Mbps
- Green Link integrity at 10 Mbps
- Off No link integrity signal detected
bull ACT Goes on (green) when there is activity on the LAN port (LAN traffic
transmitted or received)
533 LAN Cable
The Ethernet LAN port has an RJ-45 female connector to attach a LAN cable Select a
standard LAN cable with RJ-45 connectors at both ends
RJ-45
Connector for
Ethernet LAN
Port
The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a
physical LAN port for attachment to the local LAN hub (10100Base-T MDI connection)
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-6 Memotec
The following table describes the RJ-45 pinout for the LAN port
Pin No Usage Description
1 TX+ Transmit (+) Output
2 TX- Transmit (-) Output
3 RX+ Receive (+) Input
4 ndash (not used)
5 ndash (not used)
6 RX- Receive (-) Input
7 ndash (not used)
8 ndash (not used)
Table 5-4 RJ-45 pinout for Ethernet LAN port
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Product Description
Memotec 5-7
54 Console Port
541 Port
One PC-compatible console port
bull RJ-45 female connector
bull TIA-232 (V24) serial interface
bull Autobaud asynchronous transmission 1200 2400 4800 9600 19200 28800
38400 57600 and 115200 bps
NOTE The equipment you connect to the console port must operate at 9600 bps
when you first power up the SDM-8400 unit Also if you are connecting to
the console terminal via a modem you must set the modem to ignore DTR
See ldquoImportant Console and Modem Settings for Startuprdquo on page 4-9
bull Autosensing gender DTEDCE
bull Protocol VT-100 or PPP
bull Reverse console function also available for satellite applications (SkyPerformer)
542 Console Cable
A console cable kit for the console port is included with the SDM-8400 product package
(Part no 161-1066-001) This kit includes
bull 1 14-ft (425 m) standard TIA-232 (V24) straight-through cable with RJ-45 maleconnectors at both ends and
bull 1 TIA-232 (V24) adaptor for console terminal connection RJ-45 female to DB-9
female
The console port (labelled CSL) has an RJ-45 female connector to attach the factory-
supplied console cable Use the RJ-45 to DB-9 adaptor to connect the console cable to the
workstation that will serve as the console terminal Refer to ldquoConnecting the Console
Terminalrdquo on page 4-9
RJ-45
Connector for
Console Port
The RJ-45 female connector marked CSL provides a physical port for attachment of the
console cable It is a dedicated port with autosensing DTEDCE mode and autobaud
The following table describes the RJ-45 pinout for the console port
Pin No Usage Description
1 RTS Request To Send
Table 5-5 RJ-45 pinout for console port
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-8 Memotec
2 DTR DTE Ready
3 TXD Transmitted Data
4 SGND Signal Ground
5 DCD Carrier Detect
6 RXD Received Data
7 DSR DCE Ready
8 CTS Clear To Send
Pin No Usage Description
Table 5-5 RJ-45 pinout for console port
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Product Description
Memotec 5-9
55 Power Supply
The power supply is located on the right side when the SDM-8400 unit is viewed from the
rear (see Figure 5-1)
Depending on which option was ordered the SDM-8400 can be powered either by a DC
power supply or AC power
Powering with DC
The SDM-8400 DC has a -48VDC power input with an operating range from -36VDC to
-60VDC Service personnel need to assemble and connect the power connector to a power
source and plug the connector into the SDM-8400 unit securing it with the connectorscrews The DC connector uses a Trident power plug with guide rails to ensure that it is
inserted correctly
NOTE One pole of the DC source must be connected to the building earthing
terminal
Warning
Connecting the power cables to the chassis is a critical stage If
anything is inserted incorrectly when the unit is powered-up it can
damage the unit Proceed with extreme caution
Figure 5-3 DC Power Connectors
-48 VDC-0 VDCGround wire
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-10 Memotec
The SDM-8400 DC has the following characteristics
bull DC power connector
bull Voltage -48VDC
bull Current 1 Amp maximum
Powering with AC
The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from
90 VAC to 264VAC There is an inline 1A slow-blow fuse Plug the AC power cord into
an AC outlet
NOTE For information about the factory-supplied power cable and connection to the
power source turn to ldquoConnecting the SDM-8400 UAC to an AC Power
Sourcerdquo on page 4-5
bull AC power inlet (IEC 320)
bull Voltage Autosensing 100-240 VAC
bull Frequency 5060 Hz
bull Current 07 A at 100 V and 04 A at 240 V
bull Maximum power consumption 16 Watts (55 BTUhour)
bull Removable power cord (North American or Schuko European type)
NOTE There is no power switch Remove the power cord to turn the unit off
Warning
Please refer to Chapter 24 Safety Warnings and Precautions addressing
the SDM-8400 DC when connecting the power connector to the
equipment
Warning
Do not remove the cover of the SDM-8400 The SDM-8400 unit
contains no user-serviceable parts Only a qualified technicianapproved by Memotec is authorized to open the unit
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Product Description
Memotec 5-11
56 Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19 (48 cm) rack
Replacement part number 161-1062-000
The rackmount kit includes
bull 2 rackmount brackets
bull 4 small Phillips screws for the brackets (10-32 x 58) with washers
NOTE Two spare screws and washers are provided
bull 4 large Phillips mounting screws (6-32 x 516) with cap locks
NOTETwo spare mounting screws are provided
To install the unit in a rack refer to ldquoInstalling the Unit in a Rackrdquo on page 4-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
5-12 Memotec
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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6
Memotec 6-1
Troubleshooting
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
6-2 Memotec
61 Troubleshooting Tips
Symptom Possible Problem Solution
Unit does not startwith
PWR LED off
ST LED off
AL LED off
No power to unit Make sure power cord is properlyplugged into the power inlet on theunit and the power outlet on thewall
Check power cord and replaceimmediately if damaged
Make sure power outlet has power
Unit does not startwith
PWR LED amber
ST LED any state AL LED any state
Unit may be faulty Contact Technical Support forassistance (see ldquoTechnical Sup-portrdquo on page 1-6)
Unit starts with
PWR LED green
ST LED any state
AL LED red
A software reset occurred Enter DA at the console commandline to view the alarms
If a soft start (rst) alarm has beenlogged with the notation M=xx
A=xx D=xx enter ER to dump theExit Record Send to NetPer-former Technical Support
Enter CE (Clear ERRDIAG LED)to turn the AL LED off
Unit starts with analarm message of thetype
An error has
occurred
(0x00100000
0xC0000002)
please call the tech-
nical support
A hardware error occurred Enter DA at the console commandline to view the alarms
Contact Technical Support andprovide alarm codes
Table 6-1 Troubleshooting symptoms problems and solutions
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Troubleshooting
Memotec 6-3
Console connectiondoes not work with
PWR LED green
ST LED amber AL LED any state
Incorrect cable connection Make sure you are using the fac-tory-supplied console cable andterminal adaptor
Make sure the cable is properly
plugged into the CSL port and theterminal adaptor
Make sure the DB-9 side of theterminal adapter is properlyplugged into the console terminalCOM port
HyperTerminal communica-tions program
Change Emulation parameter set-ting from Auto detect to ANSI (see ldquoConcerning HyperTerminalConnectionsrdquo on page 8-1)
Incorrect modem setting Set the modem to ignore DTRexecute the AT command atampd0
Set the modem to Auto Answermode execute ats0=1
Console terminal dis-plays unreadablecharacters
Console terminal was notset to the default consolespeed before startup
Set your console terminal emula-tor to 9600 bps and start again
LAN connection doesnot work
No power to LAN hub Make sure power outlet haspower
Make sure LAN hub is properly
plugged in and switched onIncorrect cable connection If LNK LED is off check LAN
cable and replace if damaged
If LNK LED is on make sure youare using the correct IP addressfor transmissions
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
6-4 Memotec
User equipment con-nection does not work
No power to user equipment Make sure AC power outlet haspower
Make sure user equipment isproperly plugged in and switched
on
Incorrect cable connection Make sure you have the correctHD-26 cable for the gender andinterface of the user equipment(see ldquoSerial Port Connector andCustom HD-26 Cable Set Con-nectivityrdquo on page 7-8)
Make sure the cable is properlyplugged into the serial port andthe user equipment
Modem signals down Enter DPORT at the console com-mand line to view the currentmodem signal status on all ports
If modem signals are down makesure the modem is plugged inswitched on and properly con-nected to the port
Symptom Possible Problem Solution
Table 6-1 Troubleshooting symptoms problems and solutions
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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7
Memotec 7-1
Serial Port and User Equipment Connection
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
7-2 Memotec
71 Serial Port
4 or 8 serial ports for WANuser traffic
bull HD-26 female connector
bull Asynchronous speeds 300 bps to 1152 Kbps
bull Synchronous speeds 1200 bps to 6 Mbps (6144 Kbps) without data compression
896 Kbps link port maximum speed with data compression
For further details concerning the serial port turn to ldquoWANUser Port Specificationsrdquo on
page 7-4
72 Custom HD-26 Cable
The serial ports require a custom-made HD-26 male cable which can be ordered from
Memotec or your NetPerformer distributor For ordering information refer to ldquoSales
Contactsrdquo on page 1-2
The required cable depends on the interface and gender of the attached equipment Twelve
custom HD-26 serial cable models are available
bull V35V11 DCE V35V11 DTE (for details see ldquoV35V11 Cablesrdquo on page 7-5)
bull TIA-232 (V24) DCE TIA-232 (V24) DTE (see ldquoTIA-232 (V24) Cablesrdquo on
page 7-5)
bull X21 DCE X21 DTE with 4-40 screw on the DB-25 connector (see ldquoX21
Cablesrdquo on page 7-5)
bull X21 EU DCE X21 EU DTE with metric M3 screw on the DB-15 connector
(see ldquoX21 EU Cablesrdquo on page 7-6)bull TIA-449 (V36) DCE TIA-449 (V36) DTE (see ldquoTIA-449 (V36) Cablesrdquo on
page 7-6)
bull TIA-530 DCE TIA-530 DTE (see ldquoTIA-530 Cablesrdquo on page 7-6)
All cables are 18 meters (6 feet) long and have HD-26 male connectors at one end At the
other end
bull A male connector indicates that the cable is DTE and that it connects to a DCE
device (a modem for example)
bull A female connector indicates that the cable is DCE and that it connects to a DTE
device (a terminal or another NetPerformer for example)
NOTE When ordering a cable for the serial port make sure you specify the
correct gender
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Serial Port and User Equipment Connection
Memotec 7-3
The HD-26 female connector automatically detects the interface and gender according to
the type of HD-26 custom cable that is installed For example with a V35V11 DTE cable
the port will select V35V11 electrical characteristics and DTE Software configuration of
these characteristics is thus not required
For details concerning the custom serial cable refer to ldquoCustom Serial Cable
Specificationsrdquo on page 7-5
73 Connecting the User EquipmentTo connect the user equipment to a serial port
1 Locate the HD-26 custom cable that is appropriate for
bull The device you are attaching DTE or DCE
bull The interface you want to use V35V11 TIA-232 (V24) X21 X21 EU TIA-
449 (V36) or TIA-530
2 Connect the male end of the HD-26 cable to the SDM-8400 serial port
3 Connect the other end of the cable to the user device (CSUDSU modem router
front end processor etc)
Caution Do not connect a data port (WANuser) to a host PU or Frame Relay
device until you have configured the port protocol via the software Refer to the
NetPerformer System Reference for details
731 Activating the User Equipment Connection
To activate the user equipment connection
1 Configure all parameters and options for the connection Refer to the NetPerformer Reference Guides which are included on the NetPerformer Documentation CD
2 Activate a data connection by bringing up the connected user equipment
3 Activate a voice connection by dialing a speed dial number to place a call
4 Check the status of the NetPerformer its connections and all active channels ports
PVCs and SVCs by executing the statistics commands (refer to the NetPerformer
Reference Guides for details)
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7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
7-4 Memotec
74 WANUser Port Specifications
bull 1 built-in serial port configurable as user or link supporting V35V11 TIA-232
(V24) X21 X21 EU TIA-449 (V36) and TIA-530 interfaces
bull Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072
Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
bull Link port maximum speed with compression 896 Kbps
bull HD-26 female connectors gender and interface autodetect from custom HD-26
cables V35 DCE V35 DTE X21 DCE X21 DTE X21 EU DCE X21 EU
DTE TIA-232 DCE TIA-232 DTE TIA-449 DCE TIA-449 DTE TIA-530DCE TIA-530 DTE
bull Circuits either leased switched or Frame Relay
bull Coding NRZI or NRZ
bull WAN port protocols synchronous full-duplex HDLC Frame Relay (FR-USER
for network connection) RFC-1490
bull Synchronous user port protocols HDLC Synchronous PPP
bull Frame Relay protocols Frame Relay User (FR-USER) Frame Relay Network
(FR-NET) RFC-1490 UNI-DTE UNI-DCE
bull Frame Relay management LMI ANSI TI617Annex D ITU-T Q933Annex ACLLM or disabled
bull PVC switching 300 PVCs automatic DLCI discovery
bull SVCs Frame Relay telephony applications one SVC per voice call
bull SNA SDLC LAN or Frame Relay RFC1490 (BAN BNN) SDLC spoofing of
up to 64 PUs type 1 20 21 and 45 local SDLC and LLC2 spoofing SDLC-to-
LLC2 conversion
bull Asynchronous user port protocols ENQACK XONXOFF CTSDTR
Transparent Reliable Asynchronous PPP
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Serial Port and User Equipment Connection
Memotec 7-5
75 Custom Serial Cable Specifications
NOTE In the following sections the Ordering part number is required for ordering
extra cables The Stock number is printed on the cable
751 V35V11 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull ISO-2593 female (DCE) or male (DTE) connector at the other end for connection
to the V35V11 equipment
bull Use the DCE cable for connection to a male connector on the V35V11
equipment (typically a DTE device)
Ordering part number 161-0893-001 Stock number 502-0940-006
bull Use the DTE cable for connection to a female connector on the V35V11
equipment (typically a DCE device)
Ordering part number 161-0894-001 Stock number 502-0941-006
752 TIA-232 (V24) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-232 (V24) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-232
(V24) equipment (typically a DTE device)
Ordering part number 161-0897-001 Stock number 502-0944-006
bull Use the DTE male cable for connection to a female connector on the TIA-232
(V24) equipment (typically a DCE device)
Ordering part number 161-0898-001 Stock number 502-0945-006
753 X21 Cables
NOTE An X21 cable has a 4-40 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
7-6 Memotec
bull Use the DCE female cable for connection to a male connector on the X21
equipment (typically a DTE device)
Ordering part number 161-0895-001 Stock number 502-0942-006
bull Use the DTE male cable for connection to a female connector on the X21
equipment (typically a DCE device)
Ordering part number 161-0896-001 Stock number 502-0943-006
754 X21 EU Cables
NOTE An X21 EU cable has a metric M3 screw on the DB-15 connector
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-15 female (DCE) or male (DTE) connector at the other end for connection to
the X21 equipment
bull Use the DCE female cable for connection to a male connector on the X21 EU
equipment (typically a DTE device)
Ordering part number 161-0904-001 Stock number 502-0951-006
bull Use the DTE male cable for connection to a female connector on the X21 EU
equipment (typically a DCE device)
Ordering part number 161-0903-001 Stock number 502-0950-006
755 TIA-449 (V36) Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-37 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-449 (V36) equipment
bull Use the DCE female cable for connection to a male connector on the TIA-449
(V36) equipment (typically a DTE device)
Ordering part number 161-0901-001 Stock number 502-0948-006
bull Use the DTE male cable for connection to a female connector on the TIA-449
(V36) equipment (typically a DCE device)
Ordering part number 161-0902-001 Stock number 502-0949-006
756 TIA-530 Cables
bull HD-26 male connector at one end for connection to the SDM-8400 serial port
bull DB-25 female (DCE) or male (DTE) connector at the other end for connection to
the TIA-530 equipment
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Serial Port and User Equipment Connection
Memotec 7-7
bull Use the DCE female cable for connection to a male connector on the TIA-530
equipment (typically a DTE device)
Ordering part number 161-0899-001 Stock number 502-0946-006
bull Use the DB-25DTE male cable for connection to a female connector on the TIA-
530 equipment (typically a DCE device)
Ordering part number 161-0900-001 Stock number 502-0947-006
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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NetPerformer SDM-8400 Hardware Installation Guide
7-8 Memotec
76 Serial Port Connector and Custom HD-26 Cable SetConnectivity
Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial
port connector and the custom HD-26 cable that connects to it
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
HD-26
FemaleHD-26 Male ISO 2593
DB-25ISO -
2110DB-25
DB-37ISO-
4902
DB-15ISO-
4903 Connector
Net-
NamePin
Pin
DTE
Pin
DCECircuit Pin Signal Pin Signal Pin Signal Pin Signal Pin
Signal
fromDescription
TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE TransmitData(Transmit onwire)TXDB 14 14 16 103 S na na TXDB 14 TXDB 22 T[A] 9 DTE
RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive onwire)RXDB 16 16 14 104 T na na RXDB 16 RXDB 24 R[A] 11 DCE
TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE TransmitClock(Signalelementtiming)
TXCB 12 12 12 114 AA na na TXCB 12 TXCB 23 S[A] 13 DCE
RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE ReceiveClock (Signalele-menttiming)RXCB 9 9 11 115 X na na RXCB 9 RXCB 26 B[B] 14 DCE
XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 na na DTE ExternalTransmitClockXTXCB 11 11 9 113 W na na XTXCB 11 XTXCB 35 na na DTE
DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE DataTerminalReady(Control onwire)
DTRB 23 23 22 na na na na DTRB 23 DTRB 30 C[B] 10 DTE
DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 na na DCE Data SetReady
DSRB 22 22 23 na na na na DSRB 22 DSRB 29 na na DCE
RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 na na DTE Ready ToSend
RTSB 19 19 13 na na na na RTSB 19 RTSB 25 na na DTE
CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 na na DCE Clear To
SendCTSB 13 13 19 na na na na CTSB 13 CTSB 27 na na DCE
DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data CarrierDetect (Indi-cation onwire)DCDB 10 10 10 na na na na DCDB 10 DCDB 31 I[B] 12 DCE
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
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Serial Port and User Equipment Connection
Memotec 7-9
NOTE For V24 and V35 refer to V35 for the ITU circuit number
Descriptions within parentheses refer to X21 only
The abbreviation na means not applicable
The abbreviation ns means not supported
NOTE The pinout above indicates the active signals that are used when
communicating with external DTE or DCE equipment via a
NetPerformer serial interface These HD-26 cables are custom and
proprietary to the NetPerformer The information in this table is not
sufficient to manufacture a working cable that can interoperate with the
serial port on the NetPerformer unit
na na na na 140 N RL 21 na na RL 14 na na DTE RemoteLoopback
na na na na 141 L LL 18 na na LL 10 na na DTE LocalLoopback
na na na na 142 NN TI 25 na na TI 18 na na DCE TestIndicator
na na na na 125 ns CI 22 na na CI 15 na na DCE Call Indicator
SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 na SignalGround
na na na na 102a ns na na na na SGND 37 na na na DTECommonReturn
na na na na 102b ns na na na na SGND 20 na na na DCECommonReturn
SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 na Shield
Main Board Cable V35 TIA-232V24 TIA-530 TIA-449V36 X21 Interface
Table 7-1 Serial connector and NetPerformer custom HD-26 cable set
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
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8
Memotec 8-1
Networking Features
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
7212019 Sdm 8400 Hig
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7680
NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
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Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide
7-10 Memotec
7212019 Sdm 8400 Hig
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8
Memotec 8-1
Networking Features
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7580
Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7680
NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7780
NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7880
Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
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7212019 Sdm 8400 Hig
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8
Memotec 8-1
Networking Features
7212019 Sdm 8400 Hig
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NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7580
Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7680
NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7780
NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7880
Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7980
NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7480
NetPerformer SDM-8400 Hardware Installation Guide
8-2 Memotec
81 Network Connections
bull Circuits leased switched public and private Frame Relay IP
bull Network topology mesh hierarchical star point-to-point satellite point-to-
pointmultipoint (SkyPerformer option)
bull Automatic node discovery and rerouting with least cost metric routing
bull PowerCell node discovery automatic load balancing bandwidth on demand
(over leased line) dial backup time-of-day connect
bull QoS 8 classes of service 16 priority weights association to 8021p and DiffServ
TOS bits
82 Link Port Protocols
bull Leased lines
- Serial synchronous full duplex
- Frame Relay HDLC and PPP PowerCell
bull IP WAN
- Ethernet serial PPP PPPoE Frame Relay RFC-1490 and PowerCell over IP
bull Frame Relay (public and private)
- UNI User and Network RFC1490 PowerCell
- Local management interface LMI ANSI T1617annex D ITUT Q933
annex A CLLM or disabled
- PVCs 300 per node automatic DLCI discovery
bull Switched Lines and Dial back-up
- PowerCell over serial ports or IP
- Dialing protocols V25bis X21 AT and control leads
bull Speed
- Maximum speed without compression 6 Mbps (6144 Kbps)
NOTE For a port with INTERNAL clocking if the port speed is configured
higher than 2 Mbps (2048 Kbps) the clock speed will be 3 Mbps (3072Kbps) or 6 Mbps (6144 Kbps) whichever is closer to the configured
speed For EXTERNAL clocking all port speeds are supported
- Maximum speed with data compression 896 Kbps
7212019 Sdm 8400 Hig
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Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7680
NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7780
NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7880
Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7980
NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7580
Networking Features
Memotec 8-3
83 Data Features
bull Protocols
- SNA SDLC LLC2 or Frame Relay RFC-1490 (BAN BNN) maximum of
64 PUs per unit (types 1 20 21 45) Local SDLC and LLC2 spoofing
SDLCLLC2 conversion- Sync PPP BDLC HDLC SDLC X25 X25 over Frame Relay annex FG
- Legacy Sync COP BSC VIP IBMRJE Uniscope PollSelect Siemens
Nixdorf JCA Zengin Transparent passthrough over PowerCell or over
Frame Relay
- Frame Relay RFC-1490 UNI-DTE UNI-DCE
- Asynchronous PPP ENQACK XONXOFF transparent
bull Maximum speed is protocol dependent
84 Network Management and Security
bull SNMP management and monitoring via SNMP based network management sys-
tem like HP Network Node Manager i (NNMi) software
bull Menu-driven async console port (VT-100) via RJ45 connector auto-sensing
DTEDCE speed up to 115200 bps
bull Remote Telnet access to command port
bull FTP or Zmodem upload and download of software and configuration
bull Text-based configuration files and journal log
bull Traps traces and extended statistics
bull Usernamepassword security control
bull Administrative filtering
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7680
NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7780
NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7880
Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7980
NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7680
NetPerformer SDM-8400 Hardware Installation Guide
8-4 Memotec
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7780
NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7880
Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7980
NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7780
NetPerformer SDM-8400 Hardware Installation Guide Index-1
Index
AAccess methods 3-4ACT LED
on LAN port 5-5AL LED 5-4Auto-detection
console port speed 5-7gender 5-7
C
Cables 3-4console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V24) 7-5TIA-449 (V36) 7-6TIA-530 7-6V35V11 7-5X21 7-5X21 EU 7-6
Chassis 5-3dimensions 5-3front view 3-2
LEDs 5-3LEDs during power-up 4-8rackmount kit for 4-3rear view 5-2
Configuration access methods 3-4Connections
user equipment 7-3Connectivity of serial cables 7-8Connectors
console port 5-7LAN port 5-5serial ports 7-2 7-8
Console port 5-7cable 5-7
speeds supported 5-7Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9
Custom cables 7-2connectivity 7-8
DDimensions 5-3Distance requirements 3-2
EEnvironmental tolerances 3-3Ethernet ports 5-5
FFront view 3-2Functional overview 1-2
HHardware
chassis 5-3HD-26 cables 7-2
connectivity 7-8HyperTerminal
changing the Emulation setting 1-8known problems 1-8
I
Indicatorsduring power-up 4-8LAN port 5-5system status 5-3
Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3
LLAN hub connecting 4-11LAN port 5-5
cable 5-5current speed 5-5LEDs 5-5
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7880
Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7980
NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7880
Index
2-Index Memotec
LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2
LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3
LINK LED 5-5Location 3-2
MModem
startup setting 4-9
N
Networkmanagement 8-3
Network management access methods 3-4
OOrdering information 1-2
PPorts
cables 5-5 5-7 7-2console 5-7LAN 5-5
serial 7-2 7-4Power supply 5-9Power connecting to 4-5Power-up sequence 4-8Product
chassis 5-3functions 1-2package 1-7
Product numbers 1-7PWR LED 5-3
R Rackmount
brackets location of 4-3installation 4-3kit 4-3
Rear view of chassis 5-2References 1-4Regulatory compliance 2-2
statements 2-3Requirements
distance 3-2
environmental 3-3location 3-2materials 3-4power source 4-5size 3-2
Returning the unit 1-7
SSafety warnings 2-10Sales contacts 1-2Security specifications 8-3Serial number 1-7Serial ports 7-2
cables 7-2specifications 7-4
Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed
console port 5-7LAN port viewing 5-5
ST LED 5-3Standards 2-2Startup
system status 4-8troubleshooting 6-2
System statusduring power-up 4-8LEDs 5-3
TTIA-232 (V24) cable 7-5
TIA-449 (V36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2
UUser equipment
activating connection 7-3connecting 7-3
VV35V11 cable 7-5
WWAN specifications 7-4Work order number 1-7
XX21 cable 7-5X21 EU cable 7-6
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7980
NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 7980
NetPerformer SDM-8400 Hardware Installation Guide Index-3
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080
7212019 Sdm 8400 Hig
httpslidepdfcomreaderfullsdm-8400-hig 8080