Download ppt - Verbal Communication Chapter 4 Person to Person Chapter 4 Person to Person

Verbal CommunicationVerbal Communication

Chapter 4Person to Person

Chapter 4Person to Person

Why can verbal messages be so

confusing?


confusing?


confusing?


confusing?

• Different languages• Different languages


confusing?


confusing?

• Different languages• Multiple meanings

• Different languages• Multiple meanings


confusing?


confusing?

• Different languages• Multiple meanings• Words and word meanings change



confusing?


confusing?


• Words are always being created




confusing?


confusing?



• Gender and generation differences



• Gender and generation differences

How do we define “words”?

How do we define “words”?

•as symbols that represent things but are not the things themselves.

•as symbols that represent things but are not the things themselves.

•ghoti•ghoti

•ghoti•enough

•ghoti•enough

•ghoti•enough = f

•ghoti•enough = f

•ghoti•enough = f•women

•ghoti•enough = f•women

•ghoti•enough = f•women = i•caution

•ghoti•enough = f•women = i•caution

•ghoti•enough = f•women = i•caution = sh

•ghoti•enough = f•women = i•caution = sh

Denotative meaning isDenotative meaning is

the dictionary definition.

the dictionary definition.

Connotative meaning isConnotative meaning is

an individual’s emotional or personal response to a word.

an individual’s emotional or personal response to a word.

All words have denotative

meaning and may havedifferent connotativemeanings for each person.

All words have denotative

meaning and may havedifferent connotativemeanings for each person.

Why does language change?

Why does language change?

What did these words mean?

What did these words mean?

•fond•jest•cubit

•fond•jest•cubit

Meanings of oldMeanings of old

•fond = foolish•jest = story•cubit = the length of an arm

•fond = foolish•jest = story•cubit = the length of an arm

Language changes because the world

is constantly changing.

Language changes because the world

is constantly changing.

Language changes because


• New words are needed to describe new things and ideas.





• They are used in different ways by individuals or by society







• Using the same word to refer to the same thing over a period of time may be inaccurate.



• Using the same word to refer to the same thing over a period of time may be inaccurate.

What kinds of language do you

use?

What kinds of language do you

use?

What kinds of language do you use?


• Technical language• Technical language



• Technical language – Relates to a particular subject and is marked by specialization.

• Technical language – Relates to a particular subject and is marked by specialization.



• Technical language– Relates to a particular subject and is marked by specialization•Doctors•Mechanics•Writers

• Technical language– Relates to a particular subject and is marked by specialization•Doctors•Mechanics•Writers



• Regional terms• Regional terms



• Regional terms– A regionalism is speech peculiar to a geographical area.

• Regional terms– A regionalism is speech peculiar to a geographical area.



• Regional terms– A regionalism is speech peculiar to a geographical area.•Water cooler, or bubbler?•Sub, hoagie, or grinder?•Rotary, or traffic circle?

• Regional terms– A regionalism is speech peculiar to a geographical area.•Water cooler, or bubbler?•Sub, hoagie, or grinder?•Rotary, or traffic circle?



• Slang• Slang



• Slang– Slang is informal, nonstandard vocabulary, language unique to a particular group

• Slang– Slang is informal, nonstandard vocabulary, language unique to a particular group



• Slang– Slang is informal, nonstandard vocabulary, language unique to a particular group•S’up•Whack•Cool

• Slang– Slang is informal, nonstandard vocabulary, language unique to a particular group•S’up•Whack•Cool



• Cultural terms• Cultural terms



• Cultural terms– A cultural term is one related to the particular background of a group of people.

• Cultural terms– A cultural term is one related to the particular background of a group of people.



• Cultural terms– A cultural term is one related to the particular background of a group of people.•Yarmulke•Tacos•Castanets

• Cultural terms– A cultural term is one related to the particular background of a group of people.•Yarmulke•Tacos•Castanets

What are verbal strategies?

What are verbal strategies?

The ways people use words are their verbal strategies.

The ways people use words are their verbal strategies.

A verbal strategy is using a set of words chosen to have a specific

effect on another person.

A verbal strategy is using a set of words chosen to have a specific

effect on another person.

Very often, senders use special words to get a certain reaction from

their receivers.

Very often, senders use special words to get a certain reaction from

their receivers.

Language strategies may involve the following tactics.

Language strategies may involve the following tactics.

Language strategies may involve the

following tactics


following tactics

•To exclude•To exclude


following tactics


following tactics

•To exclude•To include

•To exclude•To include


following tactics


following tactics

•To exclude•To include•To put down

•To exclude•To include•To put down


following tactics


following tactics

•To exclude•To include•To put down•To build up

•To exclude•To include•To put down•To build up


following tactics


following tactics

•To exclude•To include•To put down•To build up•To reveal self

•To exclude•To include•To put down•To build up•To reveal self


following tactics


following tactics

• To exclude• To include• To put down• To build up• To reveal self• To conceal self

• To exclude• To include• To put down• To build up• To reveal self• To conceal self