Requirement for Visa verification for customers travelling to DubaiCustomers travelling to Dubai on a visit visa are required to get their visas verified. After verification, the relevant offices willinsert an ‘Ok to Board’ message in the PNR.

For Visas sponsored and issued in the UAE

In cases where the visa has been sponsored and issued in the UAE, the visa sponsor should approach any of the Indigo Airlineoffices listed below to update the visa message, along with original and one copy of visa. The original will be returned while thecopy will be retained by the Indigo Airlines office. This includes visas obtained from travel agents / tour operators in India who inturn have obtained the visas from sponsors in the UAE. In case of online e-visa, same procedure is to be followed except thatthe original visa is not required; the sponsor is required to only submit one copy of the visa. The staff concerned will verify theauthenticity of the visa and insert “OK to Board” message on PNR. AED 10 service charge will be levied to the sponsor at thetime of verification of visa. This charge may change without prior notice.

IndiGo Representative Office Locations:-

Sl.No. Name Address Telephone

1 IndiGo Reservations &Ticketing Office Al Ahmadi Building, Shop 4 & 5, Near Ghubaiba Bus Station, Dubai +9714-

3274477

2 Al Rais - Dubai ShoppingCenter Ground Floor, Dubai Shopping Center, Near City Center, Deira, Dubai +9714-

2944545

3 Al Rais - Abra Branch Shop No 15, Shieka Latifa Building, 116 / 29, Baniyas Street, OppositeAbra, Deira Dubai

+9714-2236060

4 Al Rais - Travel Shop Ground Floor, Al Rais Center, Al Mankhool Street, Next to ChoithRam,Opposite to Ramada Hotel, Bur Dubai

+9714-3520200

5 Al Rais - KnowledgeVillage Block -6 Ground Floor, Knowledge Village, Near Media City, Dubai +9714-

3672227

6 Al Rais - Al Khail Mall Shop No 16, Al Khail Shopping Mall, Ground Floor, Part C, Al QouzIndustrial Area, Al Qouz, Dubai

+9714-3306011

7 AL Rais - Sharjah Ground Floor, Shaikha Hamda Building, Al Zahra Street, Sharjah +9716-5724421/22

8 Al Rais - Ras Al Khaimah Ground Floor Abualreesh Building, Off. Muntasir Street, Al Nakheel, Ras AlKhaimah

+9717-2277477

9 Al Rais - Fujairah Ground Floor, Bank Saderat Building, Zayed Street, Fujairah +9719-2231112

10 Al Rais - Al Ain Nokia Building, Sheik Zayed Road, Al Ain +9713-7644414

11 Al Rais - Abu Dhabi Shop No 1, Saeed Atiq Building, Near Abu Dhabi Mall Tourist Club Area,Abu Dhabi

+9712-6454050

All offices operate during normal office hours and work days.