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What is Cloud Computing? (Faster Benefits, Lower Cost, and Less Risk)
Doug GilkeyRegional Director, QAD
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• Cloud computing is Internet ("cloud") based development and use of computer technology ("computing")….
• Typical Cloud computing providers deliver common business applications online which are accessed from a web browser, while the software and data are stored on servers.
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5
Everyone!!
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Me!
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You?
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Supplier Portal•Inventory•eKanban•Supply
•Demand
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Enterprise Applications 2010•Finance
•Manufacturing•Supply Chain
•Usability•Reporting
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QAD On Demand Services
cHelp DeskSupport
Application Lifecycle
Management
cSoftware
Management
cSystems
Management
cServiceDelivery
Management
c
EnhancedServices
cEasy On Boarding
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QAD On Demand Service Services Delivered On Demand
Service Delivery Management
Help Desk Support
Software Management
Systems Management
Easy On Boarding
Value Added Services
License Type Term
OptionalService
DefaultService
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QAD Service Delivery Management• Single Point of Contact for performance,
quality and escalations• Strategy Planning• Global Resource Team• Service Level Reporting and Reviews • Budget Reviews
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zc
cService Delivery
Management
c cc
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QAD Help Desk Support• User Assistance – Level 1, 2 and 3• Online Issue Management System• 24 x 7 Support• Local language support
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cHelp Desk
Support
zc c c
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Global CoverageQAD Support Centers – Local Presence, Global Reach
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United KingdomBrierley Hill
BelgiumAntwerp
ItalyMilan
The NetherlandsSchiphol Rijk
JapanTokyo
KoreaSeoul
ThailandBangkok
ChinaShanghai
Hong KongIndiaMumbai
South AfricaDurban
SpainBarcelona
BrazilSao Paulo
MexicoMexico City
United StatesCalifornia
AustraliaSydney
PolandWroclaw
United StatesIllinois
United StatesNew JerseyUnited States
Georgia
QAD Software Management• User Administration• Database Administration• Output Management• Version Control• Access to new product features
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cSoftware
Management
zc c cc
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QAD Systems Management• Data Center / Infrastructure• Application & Systems Monitoring • Server/OS/Network/Storage Management• Redundant Architecture
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c
Systems Management
zc c c
Easy On Boarding
• Application Installation and Set Up
• Rapid migration & implementation
• Predefined model designed for your business
• Online training
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zc c c
cEasy On Boarding
c
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QAD Enhanced Services
• Customizations• Integrations, Interfaces &
Reports• Core Model Design and
Support• Functional Training /
Consulting
cEnhanced Services
zc cc c
QAD On Demand
UpgradeAssessment /
Vision
Upgradeof Existing
Version
Transition Hosting
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Step 1 Step 2 Step 3
Go LiveOn Demand Agreement
Upgrade SOW
Step 4
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Benefits of Cloud Computing• Lower Operational Costs• Faster Development Times• Maximum Benefit of Internal Resources• Access to Limitless Computing Power
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• Cloud computing is Internet ("cloud") based development and use of computer technology ("computing")….
• Typical Cloud computing providers deliver common business applications online which are accessed from a web browser, while the software and data are stored on servers.
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Benefits of Cloud Computing• Lower Operational Costs• Faster Development Times• Maximum Benefit of Internal Resources• Access to Limitless Computing Power
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QAD Success Stories in the Cloud
www.takata.comTokyo, Japan
QAD OD sites – 3ChinaIndia
Thailand90 QAD users
Business Drivers:Rapid Implementation
OutsourcingLack of Internal Resources
Risk Mitigation
Competition:SAP
www.dana.comMaumee, OH
QAD OD sites – 6Mexico CityQuerétaro
425 QAD Users
Business Drivers:Outsourcing
Upgrade QAD VersionCustomization Reduction
User Count FlexibilityRisk Mitigation
Competition:EDS
Oracle eBusiness
www.theratronics.caOttawa, Ontario
QAD OD sites – 1Ottawa, Ontario
96 QAD Users
Business Drivers:Rapid Implementation
OutsourcingLack of Internal ResourcesRapid Divestiture (6 Month)
Risk Mitigation
Competition:Oracle eBusiness
www.comerholdings.com
Southfield, MI
QAD OD sites – 1Berne, IN
25 QAD users
Implemented Solutions:Rapid Divestiture (1 month)Lack of Internal Resources
Risk Mitigation
Competition:Oracle eBusiness
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