WORK ETHIC AND JOB SKILLS

What you need in order to keep your job

Work Ethic—skit 1 Questions After viewing the skit, what do you see wrong

with attire? How do you feel about Jared’s attitude? How do you feel about Shelly’s attitude? How would you change the attitude problems

presented? Whom is the better employee in the skit? How is the customer treated in the scenario? What would you do if you were the customer? What should the boss have done in the skit?

What is work ethic? Work ethic refers to the WAY you work. People with good work ethic

-Make sure they are on time to work every day and are reliable- are willing to do what their boss asks of them- are respectful to co-workers and supervisors- take initiative to “go the extra mile”—do their best- don’t need to be told what to do; they are self-directed and do what they are supposed to without constant direction- Are responsible for their actions- Take pride in their work- find a way to enjoy their jobs- put work ahead of personal feelings or problems with others- Take pride in personal appearance and how that reflects on the place of work

Employee Relationships The employees’ main goal should be

working together for the good of the company

-They might collaborate on new ideas to benefit the company-they understand what is necessary for the most productive work environment (avoiding gossip, negativity, etc…)- They promote good relationships between clients and the company

For example:

Employee RelationshipsSkit 2 Questions How do the attitudes of the waiting

employees affect the environment? What would you do if you were in their

shoes? How should the late employee look? How should he be behaving considering

his tardiness? Should the employee be addressing a

“boss” issue?