Transcript
Page 1: “You can manage things but how about knowing how to manage people?”

“YOU CAN MANAGE THINGS BUT HOW

ABOUT KNOWING HOW TO MANAGE

PEOPLE?”

A session at VJIM Hyderabad with Ms. Vijay Lakshmi, Head, L & D, NspiraManagement Services and Mr. Phani Kumar, Manager HR, Kogentix on theimportance of HR in any organization

“Things can be managed but a true manager is someone who knows how to managepeople,” said Ms. Vijay Lakshmi, Head L & D, Nspira Management Services at alatest seminar at Vignana Jyothi Institute of Management, Hyderabad which wasaround the topic- "Role of HR in Organisational Citizenship Behavior (OCB).

Page 2: “You can manage things but how about knowing how to manage people?”

Hosted for the PGDM students of the school by the HR

Committee, this 20th August seminar also had Mr. Phani

Kumar, Manager, HR, Kogentix interacting with the

students and taking their questions.

Page 3: “You can manage things but how about knowing how to manage people?”

Ms. Lakshmi explained how the role of an HR has come a long way inIndia and how it is evolving every single day. “It isn’t easy to handlethe Human Resource of a company because managing people is thetoughest job ever in the field of management, and theexpectation of theorganization on HR is high because now a days people not only wantsmart TV and mobile but also smart employees,” exclaimed Ms. Lakshmi.

Page 4: “You can manage things but how about knowing how to manage people?”

The OCB interaction touched topics like-

a. Organizational Citizenship Behavior

b. Importance of HR in developing OCB

c. Understanding the impact of effectiveness ofOCB in organizations

Organizational Citizenship Behavior is somethingan individual plays independently within anorganization and unless you are trained in it orattentive towards it, you will not contribute to theoverall growth of the organization. To define it insimpler ways, OCB is a person's voluntarycommitment within an organization or companythat is not part of his or her contractual tasks.

Page 5: “You can manage things but how about knowing how to manage people?”

Mr. Kumar simplified it for the students further by explaining how one can achieve OCB by following the below listed factors:

· Altruism – quality of unselfish concern of others· Courtesy – polite behavior· Sportsmanship – fairness in following rules· Conscientiousness – reasonable level of self-control· Civic sense how well a person represents an organization

Page 6: “You can manage things but how about knowing how to manage people?”

“Anybody can perform well in work allotted to him/her, but a trueemployee is he who goes an extra mile to perform extraordinarily,”said Manager, HR, Kogentix in his speech. “He’s the successfulemployee and organization needs such people,” Mr Kumar addedfurther.