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9M Periodical Financial
Information
FY Periodical Financial
Information
Executive summary
Annexes
Equity / Solvency
Insurance Activities
Investment portfolio
General Account
General Information
Insurance results broadly in line with last year Both Insurance & General Account contributing to Group net result Shareholders’ equity & Solvency relatively stable
Insurance net profit of EUR 157 mio Inflows at EUR 6.8 bn (+20%) Group combined ratio at 99.5% (vs.101.9%) Life Technical Liabilities at EUR 69.5 bn* (+1%)
Group net profit of EUR 293 mio General Account net result of EUR 136 mio Including accounting impact transactions on
RPI & Call Option
Shareholders’ equity at EUR 42.74 per share Insurance solvency at 203%, Group solvency at 229% Net cash position General Account at EUR 1.1 bn
Main messages 3M 13 results Ageas announces positive start to the year
Periodic financial Information I 3M 13 Results I 15 May 2013 2 * Consolidated entities only, compared to FY 2012
101.9% 99.5%
3M 12 3M 13
Insurance net result: Better Non-Life compensates lower Life result In EUR mio In EUR mio
Insurance solvency stable Combined ratio: improving claims ratio
227%
Shareholders’ equity up EUR per share
210% 207% 204% 203%
3M 12 3M 13
42.27 42.74
FY 12 3M 13
Both Insurance & General Account contributing to Group net result
In EUR mio
155157
(239)
136(84)
293
3M 12 3M 13
Insurance General Account
Headlines Ageas announces positive start to the year
3
126 108
26 463 4
155 157
3M 12 3M 13Life Non-Life Other
1.2 1.1
FY 12 3M 13
Net cash: Almost EUR 1.0 bn expected from RPI/Call option
Periodic financial Information I 3M 13 Results I 15 May 2013
EUR mio 3M 12 3M 13
Gross inflows 5,650 6,753 - of which inflows from non-consolidated partnerships 2,830 4,008
Net result Insurance 155 157By segment: - Belgium 78 80 - UK 17 23 - Continental Europe 17 17 - Asia 43 37By type: - Life 126 108 - Non-Life 26 46 - Other 3 4
Net result General Account (239) 136Net result Ageas (84) 293Earnings per share (in EUR) (0.35) 1.27Combined ratio 101.9% 99.5%Life technical liabilities (in EUR bn) * 68.8 * 69.5Insurance Solvency ** 204% 203%Shareholders' equity 9,799 ** 9,799Net equity per share (in EUR) 42.27 ** 42.74
* Consolidated companies only, Compared with YE 2012** Compared with YE 2012, restated for IAS 19Periodic financial Information I 3M 13 Results I 15 May 2013 4
Key financials 3M 13 Good overall performance, strongly increased inflows
10/03/2010 I page 5
Overview impairments & net capital gains Lower amount of impairments in y-o-y comparison
*
Periodic financial Information I 3M 13 Results I 15 May 2013 5
EUR mio 3M 12 3M 13 3M 12 3M 13 3M 12 3M 13Life 30 30 (13) (7) 17 23Non-Life 3 5 (1) (1) 2 4
Total Belgium 33 35 (14) (8) 19 27LifeNon-Life 6 1 6 1Other
Total UK 6 1 6 1Life 1 4 0 (2) 1 2Non-Life 0 (0) 0 (0)
Total CEU 1 4 0 (2) 1 2Life 14 15 (3) (0) 11 15Non-Life 1 1 1 1
Total Asia 15 16 (3) (0) 12 16Life 45 49 (16) (9) 29 40Non-Life 10 8 (1) (1) 9 7Other
Total Ageas 54 57 (17) (10) 38 47
Capital gains/losses Impairments & Profit sharing impact Total impact
Periodic financial Information I 3M 13 Results I 15 May 2013
Net result: increase in Non-Life partly offset by Life In EUR mio In EUR mio
Guaranteed Operating margin: down on lower investment margin
Non-Life Combined ratio: improved underwriting mainly in Household
Anticipated inflow decrease in Life
227% 210% 207%
Life Technical liabilities marginally up In EUR bn
Belgium : Headlines Non-Life performance up, Life inflows suffering from premium tax & low interest rates
**
73 64
516
78 80
3M 12 3M 13
Life Non-Life
1,259 1,068
535565
1,7941,633
3M 12 3M 13
Life Non-Life
104.1%99.7%
3M 12 3M 13
1.09%0.77%
3M 12 3M 13
Operating costs
In EUR mio
(9%)
52.7 53.1
FY 12 3M 13
47 48
72 75
119 123
3M 12 3M 13Life Non-Life
6
in % avg technical liabilities
Net result: Non-Life performance up In EUR mio In EUR mio
Guaranteed Operating margin
Inflow in line at constant FX In EUR mio
United Kingdom: Headlines Non-Life performance substantially up, inflows broadly flat
7
**
(0) (1)14
203
417
23
3M 12 3M 13
Life Non-Life Other
18 25
534 520
552 545
3M 12 3M 13
Life Non-Life
(1%)
Operating costs: addition Groupama Non-Life combined ratio: improved underwriting mainly in Household
102.3% 99.9%
3M 12 3M 13
Other: Income nearly stable
68 63
3M 12 3M 13
8 8
45 60
6358
115125
3M 12 3M 13
Life Non-Life Other
In EUR mio
(7.58%)
(2.54%)
3M 12 3M 13
Periodic financial Information I 3M 13 Results I 15 May 2013
in % avg technical liabilities
Net result in line with last year In EUR mio In EUR mio
Non-Life Combined ratio: impact weather conditions in Portugal
227% 210% 207%
Inflow* increase in all main countries In EUR bn
Continental Europe: Headlines Strong inflow & stable net profit
**
Operating costs remain stable In EUR mio
14 13
3 5
17 18
3M 12 3M 13Life Non-Life
853 923
275 292
1,128 1,215
3M 12 3M 13Life Non-Life
90.3%
96.7%
3M 12 3M 13
1.15%0.89%
3M 12 3M 13
Guaranteed Operating margin: lower risk margin in guaranteed business
+8%
Periodic financial Information I 3M 13 Results I 15 May 2013 8
Life Technical liabilities*
28.1 28.9
FY 12 3M 13
18 18
18 19
36 37
3M 12 3M 13Life Non-Life
in % avg technical liabilities
* Incl. non-consolidated partnerships @ 100%
Net result: Life down on China mainly In EUR mio In EUR mio
Non-Life Combined ratio reflecting good quality of portfolio
Inflow* fuelled by China & Thailand Life Technical liabilities* up 12% In EUR bn
Asia: Headlines Pressure on profit in Life from boost in new business / Profitable organic growth in Non-Life
Periodic financial Information I 3M 13 Results I 15 May 2013 9
**
39 32
46
4338
3M 12 3M 13
Life Non-Life
93.6% 92.6%
3M 12 3M 13
1,962
3,117215
243
2,177
3,360
3M 12 3M 13Life Non-Life
Guaranteed Operating margin Hong Kong
2.99%2.12%
3M 12 3M 13
Result non-consolidated partnerships
30 25
46
3M 12 3M 13
+54%
24.4 27.4
FY 12 3M 13
* Incl. non-consolidated partnerships @ 100%
in % avg technical liabilities In EUR mio
Net result* In EUR mio In EUR mio
Main elements balance sheet
P&L impact recent transaction
227% 210% 207%
General Account: Headlines Result driven by transaction RPI & Call option, Net cash expected to increase by EUR 1.0 bn
Periodic financial Information I 3M 13 Results I 15 May 2013 10
**
Net cash position: cash flow on transactions later in 2013
(239)
136
3M 12 3M 13
1.2 1.1
FY 12 3M 13
In EUR bn In EUR mio
(165) (155)234 144
872 1,027
3M 12 3M 13RPN(I) Call Option RPI
4 5
8 5
12 11
3M 12 3M 13Staff Op & admin
Staff, Operating & administrative costs In EUR mio
Proposal distribution additional EUR 1.0 through capital
reduction No withholding tax
Creditor protection regime 2 month recourse period
Extraordinary Shareholders’ Meeting 19 September 2013 for approval
232
(90)
RPI Call Option
Periodic financial Information I 3M 13 Results I 15 May 2013 11
Investment portfolio as per 31 March 2013 Increased allocation to loans; unrealized gains slightly down In EUR bn
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
34.7 34.7
25.1 25.3
0.3 0.46.3 6.8
2.4 2.74.7 4.92.4 2.0
75.9 76.8
FY 12 3M 13
Cash & equivalents
Real Estate
Equities
Loans
Structured creditinstruments
Corporate bonds
Sovereign bonds
Total portfolio
Gross unrealized gains/losses slightly down to EUR 6.4 bn (EUR 6.7 in FY 12) ; exclusively down in fixed income
Asset mix relatively stable, increased allocation to loans at the expense of cash & sovereigns
Infrastructure loans: additional EUR 0.1 bn on balance sheet ; further commitments & outstanding bids for EUR 0.2 bn
Fixed Income
Gross unrealized gains/losses at EUR 4.9 bn; EUR 5.2 bn FY 12 Unrealized gain Sovereigns at EUR 3.1 bn Unrealized gain Corporates at EUR 1.8 bn
Equities
Gross unrealized gains stable at EUR 0.2 bn
Real Estate
Gross unrealized gains stable at EUR 1.3 bn
IFRS Solvency as per 31 March 2013 Insurance & total solvency ratio stable
2.4 2.4
0.5 0.5 0.6 0.6 0.5 0.6
4.0 4.1 4.0 4.1
1.7 1.8
0.6 0.6 0.8 0.9 0.9 0.9
4.1 4.2
1.0 1.1
5.1 5.3
4.1 4.2
1.1 1.01.4 1.4 1.4 1.6
8.1 8.39.1 9.4
FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13
Belgium UK
CEU Asia
Total Ageas General Account
RMC Excess Capital RMC Excess Capital RMC Excess Capital RMC Excess Capital RMC Excess Capital Available Capital
In EUR bn
Periodic financial Information I 3M 13 Results I 15 May 2013 12
Solvency ratio 173% 174% 220% 219% 243% 249% 268% 242% 204% 203% 229% 229%
Insurance :
Good profit levels – no material one-offs
Record inflows – opposite trends in Europe & Asia
General Account:
Further progress in solving legacies with further reduction complexity – transaction RPI & Call Option
Successful placement of new debt instruments
Distribution of additional EUR 1.0 per share
Conclusions
Periodic financial Information I 3M 13 Results I 15 May 2013 13
Executive summary
Annexes
Equity / Solvency
Insurance Activities
Investment portfolio
General Account
General Information
Shareholders’ equity / share
Shareholders’ equity as per 31 March 2013 Up on net profit, offset by lower unrealized gains & revaluation put option In EUR mio
6,306 6,214 6,551
1,931 1,838 1,728
1,673 1,655 1,521157 136 18(111) (181) (65) (66)
EUR 42.75 EUR 42.27 EUR 42.749,911 9,799 9,799
FY 12 Changesaccounting policies
(IAS19)
Adjustes FY 12 Net resultInsurance
Net resultGen Account
Change UG/L Buy back Revaluationput option
Forex& other
3M 13
InsuranceUG/L
InsuranceUG/L
InsuranceUG/L
Equity per segment FY 12 3M 13 FY 12 3M 13
Belgium 3,974 ► 3,948 Asia 1,837 ► 1,993UK 1,149 ► 1,136 Insurance 8,145 ► 8,279Continental Europe 1,185 ► 1,201 General Account 1,655 ► 1,521
Periodic financial Information I 3M 13 Results I 15 May 2013 15
Tangible net equity as per 31 March 2013 High quality capital structure
10/03/2010 I page 16
EUR bn FY 12 3M 13
IFRS Shareholders' Equity 9.8 9.8Unrealised gains real estate 0.6 0.6Goodwill (0.7) (0.7)VOBA (Value of Business Acquired) (0.4) (0.4)DAC (Deferred Acquisition Cost) (0.9) (0.9)Other (0.4) (0.4)Goodwill, DAC, VOBA related to N-C interests 0.5 0.525% tax adjustment DAC, VOBA & Other 0.3 0.3
IFRS Tangible net equity 8.9 8.9
IFRS Tangible net equity/ IFRS Shareholder's Equity 91% 91%
Periodic financial Information I 3M 13 Results I 15 May 2013 16
IFRS Solvency as per 31 March 2013 Insurance & total solvency ratio stable
2.4 2.4
0.5 0.5 0.6 0.6 0.5 0.6
4.0 4.1 4.0 4.1
1.7 1.8
0.6 0.6 0.8 0.9 0.9 0.9
4.1 4.2
1.0 1.1
5.1 5.3
4.1 4.2
1.1 1.01.4 1.4 1.4 1.6
8.1 8.39.1 9.4
FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13 FY 12 3M 13
Belgium UK
CEU Asia
Total Ageas General Account
RMC Excess Capital RMC Excess Capital RMC Excess Capital RMC Excess Capital RMC Excess Capital Available Capital
In EUR bn
Periodic financial Information I 3M 13 Results I 15 May 2013 17
Solvency ratio 173% 174% 220% 219% 243% 249% 268% 242% 204% 203% 229% 229%
Executive summary
Annexes
Equity / Solvency
Insurance activities
Investment portfolio
General Account
General Information
Inflows @ 100% Growth driven by China, Thailand & inclusion Groupama
*
* Ageas holds a 50% stake in Tesco Underwriting Periodic financial Information I 3M 13 Results I 15 May 2013 19
EUR mio 3M 12 3M 13 3M 12 3M 13 3M 12 3M 13Belgium 75% 1,259 1,068 535 565 1,794 1,633 United Kingdom 0%/100% 18 25 534 520 552 545 0 0 Continental Europe 853 923 275 292 1,128 1,215
Consolidated entities 269 346 118 117 387 463 Portugal 51% 186 218 70 71 256 290 France 100% 83 127 83 127 Italy 25% 48 46 48 46
Non-consolidated JV's 584 578 157 174 741 752 Turkey (Aksigorta) 36% 157 174 157 174 Luxembourg (Cardif Lux Vie) 33% 584 578 584 578
Asia 1,962 3,117 215 243 2,177 3,360 Consolidated entities 88 105 88 105
Hong Kong 100% 88 105 88 105 Non-consolidated JV's 1,873 3,013 215 243 2,089 3,255
Malaysia 31% 170 181 170 188 340 370 Thailand 31%/15% 279 378 46 54 324 432 China 25% 1,385 2,409 1,385 2,409 India 26% 40 45 40 45 0 0 Total 4,091 5,134 1,559 1,619 5,650 6,753 0 0
Consolidated entities 1,634 1,544 1,187 1,202 2,821 2,745 Non-consolidated partnerships 2,457 3,591 373 417 2,830 4,008
Life Non-Life Total
Belgium UK
CEU Asia
Total Ageas
Life Non-Life Life Non-Life Life Non-Life Life Non-Life Life Non-Life
Inflows @ Ageas’s part Strong growth in emerging markets, Life Belgium under pressure In EUR mio
Periodic financial Information I 3M 13 Results I 15 May 2013 20
944 801
18 25 372 431 582 889
1,917 2,146 401
424
447 461 104 111
58
66
1,011
1,062
(9%)
5% 14%
49%
10%
1,345 1,225
465 486 477 542 641
955
2,927
3,208
3M 12 3M 13 3M 12 3M 13 3M 12 3M 13 3M 12 3M 13 3M 12 3M 13
Insurance net result Non-Life up in all segments, Life suffering from low i-rates & boost new business in Asia
Belgium UK
CEU Asia
Total Ageas
Life Non-Life Life Non-Life Other Life Non-Life Life Non-Life Life Non-Life Other
73 64
(0) (1) 14 13
39 32
126 108
5 16
14 20 3 5
4 6
26 46
34
3 4
78 80
17 23
17 17
43 37
155 157
3M 12 3M 13 3M 12 3M 13 3M 12 3M 13 3M 12 3M 13 3M 12 3M 13
In EUR mio
Periodic financial Information I 3M 13 Results I 15 May 2013 21
22 Periodic financial Information I 3M 13 Results I 15 May 2013
Insurance Lexicon on new margin disclosures as from FY 2012 Life Non-Life + Underwriting
result + Premiums received from policyholders - actual payments made in risk contracts + penalties deducted in case of surrender + reinsurance result
+ Net Underwriting result
+ Net Earned Premium - all evolutions in claims reserves (CY & PY) + technical interest charges on technical liabilities - all expenses (marketing, intermediary, claims
handling & administration) + Expense &
Other result + expense loadings - actual expense charges + other results of technical nature
= Net Underwriting result + Other result + other results of technical nature
+ Investment result + Investment income on assets covering Life technical liabilities (recurring & cap gains)
- what is paid out to policyholders (guaranteed income & profit sharing)
+ Investment result + Investment income on assets covering Non-Life technical liabilities (recur. & cap gains)
- technical interest charges on technical liabilities
= Operating result = Operating result
Average technical liabilities
= average between technical liabilities at the beginning & at the end of each quarter of current year.
Net earned premium + Premiums received from policyholders - premiums covering risks future period - premiums paid to reinsurers
Life margins All Life margins calculated as % of average technical liabilities
Non-Life ratio’s All Non-Life ratio’s calculated in % of Net earned premiums
Combined ratio
Corresponds to 1minus net underwriting result in % of net earned premiums
69.4% 73.2% 69.0% 68.1% 69.1% 71.6% 66.7%
33.1% 32.8%31.1% 31.0% 32.4% 30.3% 32.8%
102.5% 106.0%100.1% 99.1% 101.5% 101.9% 99.5%
(6.0%)(3.7%) (3.5%) (3.1%) (3.2%) (5.6%) (3.5%)
2009 2010 2011 2012 Q1 11 Q1 12 Q1 13claims ratio expense ratio PY claims ratio
Insurance Combined ratio Below 100% in quarter traditionally impacted by winter conditions
Net earned premium in EUR mio 2,497 2,858 3,507 4,178 784 989 1,077
Periodic financial Information I 3M 13 Results I 15 May 2013 23
Combined ratio at 99.5% vs. 101.9%
Q1 traditionally impacted by winter conditions
Motor at 102.1% (vs. 98.9%): premium strain on expense ratio in UK
Household at 97.0% (vs.114.4%): benign weather in major markets, impact of corrective measures & tariff increases in Belgium
Accident & Health: at 93.8% (vs.90.7%): improvement in UK; still satisfactory performance in Belgium;
Claims ratio at 66.7% vs. 71.6%
CY claims ratio improving Belgium & UK, deterioration in Continental Europe
PY claims ratio slightly down to 3.5% (vs. 5.6%), mainly in Motor
Expense ratio at 32.8% vs. 30.3%
Increase in UK & Continental Europe
51.7% 42.9%67.2% 66.5% 65.9% 59.1%
45.8%41.2%
44.8% 44.9% 43.7% 44.8%
97.5%84.1%
112.0% 111.4% 109.6% 103.9%
2009 2010 2011 2012 Q1 12 Q1 13
79.0% 78.4% 72.0% 73.6% 73.7% 73.5%
29.3% 29.0%25.3% 25.4% 25.2% 28.6%
108.3% 107.4%97.3% 99.0% 98.9% 102.1%
2009 2010 2011 2012 Q1 12 Q1 13
70.4% 74.3% 71.9% 70.5% 66.8% 68.9%
23.6% 24.8% 25.0% 25.5% 23.9% 24.9%
94.0% 99.1% 96.9% 96.0% 90.7% 93.8%
2009 2010 2011 2012 Q1 12 Q1 13
59.4%75.0%
61.9% 55.6%72.8%
54.3%
43.4%
43.2%41.5%
41.6%
41.6%
42.7%
102.8%
118.2%103.4%
97.2%
114.4%
97.0%
2009 2010 2011 2012 Q1 12 Q1 13
Insurance Combined ratio per product line Household strongly improving
Motor: expense ratio up in UK & to lesser extend in CEU Accident & Health: good performance confirmed
Other: improvement across all segments
203 261 308 349 78 100
1,012 1,134 1,571 2,058 479 519NEP
609 714 736 763 191 197NEP
Household: benign weather in wintery Q1
673 750 892 1,007 241 261NEP NEP
Periodic financial Information I 3M 13 Results I 15 May 2013 24
0.33% 0.34% 0.38% 0.35% 0.38% 0.37%
0.48%
(0.64%)
0.72%0.52%
0.84%0.64%
(0.16%)
(0.21%)
(0.20%) (0.15%) (0.18%) (0.24%)
0.66%
(0.51%)
0.90%0.72%
1.05%0.76%
2010 2011 2012 Q1 11 Q1 12 Q1 13
Total Life: down on investment margin
Insurance Life operating margin Diverging evolutions in different countries
Average technical liabilities in EUR bn 70.6 64.7 65.8 72.8 64.8 67.5
Operating margin: Decrease driven by investment and expense & other margin
Underwriting margin decrease in Continental Europe & Asia offset by better mortality result in Belgium
Investment margin lower in Belgium, better in other segments
Expense & other margin comparison impacted by positive one-off in Asia in 3M 12
0.44% 0.41% 0.44% 0.45% 0.42%
0.67%
(0.79%)
0.87% 1.02%0.78%
(0.33%)
(0.36%)
(0.33%) (0.33%) (0.37%)
0.56%
(0.60%)
0.81%1.13%
0.68%
2010 2011 2012 Q1 12 Q1 13
Expense & other m.
Investment m.
Underwriting m.
0.07% 0.04% 0.11% 0.16% 0.15%0.01% 0.00%0.01%
0.01%0.27% 0.42%
0.37%
0.50%0.32%
0.35%0.45%
0.48%
0.67%
0.47%
2010 2011 2012 Q1 12 Q1 1320.2 12.4 11.8 11.6 12.3
50.4 52.3 54.0 53.2 55.2ATL
ATL
Guaranteed: down on investment margin
Unit-linked: lower mortality result
Periodic financial Information I 3M 13 Results I 15 May 2013 25
Periodic financial Information I 3M 13 Results I 15 May 2013
Net result: increase in Non-Life partly offset by Life In EUR mio In EUR mio
Guaranteed Operating margin: down on lower investment margin
Non-Life Combined ratio: improved underwriting mainly in Household
Anticipated inflow decrease in Life
227% 210% 207%
Life Technical liabilities marginally up In EUR bn
Belgium : Headlines Non-Life performance up, Life inflows suffering from premium tax & low interest rates
**
73 64
516
78 80
3M 12 3M 13
Life Non-Life
1,259 1,068
535565
1,7941,633
3M 12 3M 13
Life Non-Life
104.1%99.7%
3M 12 3M 13
1.09%0.77%
3M 12 3M 13
Operating costs
In EUR mio
(9%)
52.7 53.1
FY 12 3M 13
47 48
72 75
119 123
3M 12 3M 13Life Non-Life
26
in % avg technical liabilities
1,207887
52
182
1,2591,068
3M 12 3M 13
(15%)
Life In EUR mio
Non-Life In EUR mio
Unit-Linked
Guaranteed
Other
Household
Accident & Health
Motor
Belgium: Inflow Anticipated decrease in Guaranteed products partly compensated by Non-Life
163 172
159 163
163 17649 54
535 565
3M 12 3M 13
Periodic financial Information I 3M 13 Results I 15 May 2013 27
+6%
Guaranteed Sales of guaranteed products decreased 27% to EUR 887 mio
Decrease observed in Individual Saving (down 38% to EUR 530 mio) and Individual Traditional (down 18% to EUR 61 mio)
Lower volumes due to historically low guaranteed interest rates & impact of Belgian government decision to increase insurance premium tax (from 1.1% to 2%; as at 01/01/2013).
Group Life inflows amounted to EUR 296 mio, up 8% mainly supported by higher single premiums in Traditional.
Unit-linked Individual Unit-linked sales were up 248% compared to very low
premium volumes 3M 12. Strong increase driven by Bank channel; explained by significant offer in closed-end funds & increasing customer appetite.
Household, Motor, Other GWP increased both in Bank & Broker channels & across all
product lines, mainly in Household
Household (+7.5%): higher volume & tariff increases
Motor (+2,6%): driven by tariff increase.
Other (+9.5%): mainly driven by tariff increase in Legal Assistance
Accident & Health Accident & Health (+5.3%) supported by a good momentum in
Health Care.
64.1% 68.7% 64.3% 62.7% 61.9% 67.2% 62.9%
36.8%36.4%
36.8% 36.8% 36.7%36.9%
36.8%
100.9%105.1% 101.1% 99.5% 98.6%
104.1%99.7%
(8.0%) (6.6%) (7.3%) (4.5%)(9.9%) (9.6%) (6.9%)
2009 2010 2011 2012 Q1 11 Q1 12 Q1 13
claims ratio expense ratio PY claims ratio
Belgium: Combined ratio Improved underwriting performance in Household
Net earned premium in EUR mio 1,469 1,541 1,601 1,698 394 418 432
Periodic financial Information I 3M 13 Results I 15 May 2013 28
Combined ratio at 99.7% vs. 104.1%
Household (100.2%) significantly improved stemming from previous corrective measures, further rate increases & less weather related claims notwithstanding lower prior year releases
Accident & Health (95.1%) increased but remained satisfactory compared to last year’s strong performance. Workmen’s Compensation at 97.8% (vs. 84.3%), higher by increased frequency & severity in heavy claims.
Motor (102.5%) slightly higher with almost offsetting impacts between prior and current year
Claims ratio at 62.9% vs. 67.2%
CY ratio improved mainly in Household and Motor
PY ratio: Lower releases in Household and Motor
Expense ratio remains flat at 36.8%
60.5%75.6%
63.0%50.5%
71.0%54.2%
47.1%
47.1%46.9%
46.2%
46.9%
46.0%
107.6%122.7%
109.9%96.7%
117.9%
100.2%
2009 2010 2011 2012 Q1 12 Q1 13
44.9%
10.4%
58.2% 65.9% 60.0% 54.9%
49.2%
50.9%
49.5%48.1% 49.4% 48.2%
94.1%
61.3%
107.7% 114.0% 109.4% 103.1%
2009 2010 2011 2012 Q1 12 Q1 13
68.9% 75.8% 73.8% 73.0% 67.5% 72.0%
22.6%21.9% 23.8% 24.0%
23.5% 23.1%
91.5%97.7% 97.6% 97.0% 91.0% 95.1%
2009 2010 2011 2012 Q1 12 Q1 13
68.5% 71.0%58.9% 64.7% 65.2% 65.6%
36.3% 35.7%35.3%
35.8% 36.3% 36.9%
104.8% 106.7%94.2%
100.5% 101.5% 102.5%
2009 2010 2011 2012 Q1 12 Q1 13
Belgium: Combined ratio per product line Improved underwriting performance in Household & Other
Motor: slightly lower PY releases, almost offset by improved CY Acc & Health: satisfactory vs strong Q1 12
Household: corrective measures & benign weather Other: mainly Legal Assistance improvement
424 451 451 480 122 124 465 498 525 540 133 133
453 463 484 530 127 137 127 129 142 149 35 39
NEP NEP
NEP NEP
Periodic financial Information I 3M 13 Results I 15 May 2013 29
6.0 5.6 5.2 5.2 5.3
0.25% 0.28% 0.29% 0.27% 0.28% 0.30%
0.49%
(0.71%)
0.84%0.56%
0.99%0.70%
(0.10%)
(0.20%)
(0.21%) (0.17%) (0.23%) (0.26%)
0.64%
(0.64%)
0.91%
0.67%
1.03%
0.73%
2010 2011 2012 Q1 11 Q1 12 Q1 13
Total Life: y-o-y decrease by 0.3%
Belgium: Life operating margin Decrease by 0.3% mainly driven by lower investment margin
46.7 48.5 50.1 48.3 49.3 51.5
0.28% 0.32% 0.32% 0.29% 0.33%
0.57%
(0.80%)
0.93% 1.11%0.78%
(0.21%)
(0.30%)
(0.29%) (0.31%) (0.34%)
0.64%
(0.78%)
0.96% 1.09%0.77%
2010 2011 2012 Q1 12 Q1 13
Expense & other m.
Investment m.
Underwriting m.
40.7 42.9 44.9 44.1 46.1
0.03% (0.05%)0.04%
0.13% 0.05%
0.64%0.50% 0.44%
0.41%0.39%
0.66%
0.45% 0.47%0.54%
0.44%
2010 2011 2012 Q1 12 Q1 13
Periodic financial Information I 3M 13 Results I 15 May 2013 30
Guaranteed: investment margin
Unit-linked: lower mortality result
Average technical liabilities in EUR bn ATL
ATL
Operating margin: decreased mainly due to Investment margin
Investment margin lower capital gains (-20bp) & lower investment yield following various rebalancing operations in the past & some non-recurring income in 3M 12 , only partly offset by lower technical charges
Underwriting margin increased by 2 bp due to better mortality result
Expense & other margin deteriorated slightly
Net result: Non-Life performance up In EUR mio In EUR mio
Guranteed Operating margin
Inflow in line at constant FX In EUR mio
United Kingdom: Headlines Non-Life performance substantially up, inflows broadly flat
31
**
(0) (1)14
203
417
23
3M 12 3M 13
Life Non-Life Other
18 25
534 520
552 545
3M 12 3M 13
Life Non-Life
(1%)
Operating costs: addition Groupama Non-Life combined ratio: improved underwriting mainly in Household
102.3% 99.9%
3M 12 3M 13
Other: Income nearly stable
68 63
3M 12 3M 13
8 8
45 60
6358
115125
3M 12 3M 13
Life Non-Life Other
In EUR mio
(7.58%)
(2.54%)
3M 12 3M 13
Periodic financial Information I 3M 13 Results I 15 May 2013
in % avg technical liabilities
534 520
18 25552 545
3M 12 3M 13
15 16
365 344
109 117
45 43
534 520
3M 12 3M 13
Motor
Non-Life
Life
Other
Property
Accident & Health
Total In EUR mio
Non-Life In EUR mio
(3%)
(1%)
United Kingdom: Inflow Inflow levels in line with 3M 12 at constant exchange rates
32
Life Successful roll out of its proposition across the IFA market and
through affinity partnerships developed in 2012
Over 275,000 customers up 30% on same period last year
Non-Life Down 3%, broadly flat at constant FX
Motor decreased by 6% mainly due to lower average premiums
Household increased by 8% due to the inclusion of Groupama Insurance Company Ltd (GICL)
Other lines, including Commercial and Special Risks decreased by 4% due to management actions to improve profitability, offset partially by the inclusion of GICL
EUR 82 mio Groupama inflow included in the result
Other Insurance (including Retail) YTD total income of EUR 63 mio slightly below last year.
Periodic financial Information I 3M 13 Results I 15 May 2013
80.4% 81.5% 74.6% 73.3% 78.4% 76.7% 69.4%
27.7% 28.0%25.3% 26.5%
27.6% 25.6% 30.5%
108.1% 109.5%99.9% 99.8%
106.0% 102.3% 99.9%
(3.5%)(1.1%) 0.1% (2.1%)
3.4% (1.7%) (1.2%)
2009 2010 2011 2012 Q1 11 Q1 12 Q1 13claims ratio expense ratio PY claims ratio
United Kingdom: Combined ratio Below 100% in a typically difficult first quarter
Net earned premium in EUR mio
834 948 1,524 2,083 295 479 546
33
Combined ratio at 99.9%
Combined ratio continued sub 100% performance even
First full quarter impact of Groupama. Composition of COR includes greater proportion of delegated authority schemes with higher expense ratio but lower claims
Claims ratio at 69.4%
Claims ratio Reduction across most lines of business due to rating actions & benign weather in Household
CY ratio significant reduction primarily due to benign weather experience in Household
PY ratio: release of 1.2% vs. release of 1.7% in 2012
Expense ratio at 30.5%
Increase from combination of pressure on earned premium in Tesco and addition of Groupama with greater proportion of delegated authority schemes.
Periodic financial Information I 3M 13 Results I 15 May 2013
United Kingdom: Combined ratio per product line Reduced loss ratios in all products, partially offset by expense ratios
88.9% 82.9% 79.2% 77.2% 77.6% 76.2%
22.8% 23.3% 19.5% 21.3% 20.4% 25.6%
111.7% 106.2%98.7% 98.5% 98.0% 101.8%
2009 2010 2011 2012 Q1 12 Q1 13
Motor: premium strain on expense ratio (TU)
524 532 949 1,420 323 362NEP
83.5%97.9% 87.7% 78.1% 79.9%
64.4%
26.2%24.0%
23.2%28.2% 23.5%
34.4%
109.7%121.9%
110.9% 106.3% 103.4% 98.8%
2009 2010 2011 2012 Q1 12 Q1 13
Accident & Health: AIL improvement, positive impact GICL
53 58 65 57 13 16NEP
61.2%77.4%
61.4% 62.3%75.4%
51.0%
38.0%
38.2%
35.3% 36.7%
36.1%
39.6%
99.2%
115.6%
96.7% 99.0%111.5%
90.6%
2009 2010 2011 2012 Q1 12 Q1 13
Household: benign weather impact
187 248 366 434 105 114NEP
66.0% 75.1% 71.6% 67.7% 70.7% 64.5%
38.1% 30.4% 39.3% 42.2% 41.8% 42.5%
104.1% 105.5% 110.9% 109.9% 112.5% 107.0%
2009 2010 2011 2012 Q1 12 Q1 13
Other: positive impact mgmt actions (AIL) & inclusion of GICL
69 110 143 173 38 54NEP
34 Periodic financial Information I 3M 13 Results I 15 May 2013
Net result in line with last year In EUR mio In EUR mio
Non-Life Combined ratio: impact weather conditions in Portugal
227% 210% 207%
Inflow* increase in all main countries In EUR bn
Continental Europe: Headlines Strong inflow & stable net profit
**
Operating costs remain stable In EUR mio
14 13
3 5
17 18
3M 12 3M 13Life Non-Life
853 923
275 292
1,128 1,215
3M 12 3M 13Life Non-Life
90.3%
96.7%
3M 12 3M 13
1.15%0.89%
3M 12 3M 13
Guaranteed Operating margin: lower risk margin in guaranteed business
+8%
Periodic financial Information I 3M 13 Results I 15 May 2013 35
Life Technical liabilities*
28.1 28.9
FY 12 3M 13
18 18
18 19
36 37
3M 12 3M 13Life Non-Life
in % avg technical liabilities
* Incl. non-consolidated partnerships @ 100%
432 514
421409
853923
3M 12 3M 13
98 98
86 83
45 5646 55
275 292
3M 12 3M 13
Accident & Health
Motor
Unit-Linked
Guaranteed
+8%
Other
Household
Life In EUR mio
Non-Life In EUR mio
Continental Europe: Inflow Up 8% to EUR 1.2 billion
+6%
Life Inflow +8%, including non-controlling interests @ 100%, reflecting
higher sales in Portugal and France
Consolidated inflow up 28%
Portugal: volumes up by 17% driven by the UL business and Savings
France: up by 53% as a result of a UL single premium payment
Technical liabilities End of period technical liabilities: up 3% vs. year-end 2012 technical
ones
Average technical liabilities growth in line with excellent sales performance over last 2 years
Non-Life Inflow + 6%, including non-controlling interests @ 100% driven
by Turkey
GWP consolidated entities in line with last year
Turkey (Aksigorta) at EUR 174 mio
A&H and Motor remain the major business lines in the portfolio. Motor slight decline due to Italy (economic recession and automatic car renewal no longer allowed) and Turkey (less MTPL sales due to focus on profitable growth)
Periodic financial Information I 3M 13 Results I 15 May 2013 36
61.4%71.0% 66.4% 63.6% 70.1% 64.9% 67.8%
27.6%
30.3%30.3% 29.8%
29.2%25.4%
28.9%
90.0%
101.3%96.7% 93.4%
99.3%90.3%
96.7%
(1.3%)1.9%
(2.0%) (2.5%)4.1%
(7.6%)(0.9%)
2009 2010 2011 2012 Q1 11 Q1 12 Q1 13
claims ratio expense ratio PY claims ratio
Continental Europe: Combined ratio Below group target even as severe winter weather impacts Portugal
Net earned premium in EUR mio
* Scope: only consolidated companies: 2009 Portugal; as from 2010 Portugal & Italy
194 369 382 397 94 93 99
Combined ratio at 96.7%
Combined ratio higher than PY mainly due to severe weather impact in Portugal.
Claims ratio at 67.8%
Claims ratio mainly higher due to mid-January storms in Portugal
Better claims ratio in Italy
PY ratio: 0.9% release vs. 7.6%
Combined ratio Turkey further improved to 88.3%.from 99.4%
Expense ratio at 28.9%
Expense ratio continued focus on cost containment (LY was influenced by a one off release in Italy)
Periodic financial Information I 3M 13 Results I 15 May 2013 37
33.8%73.3%
94.5%62.8% 70.4%
41.5%
58.6%
39.0%
50.0%
43.3% 19.3%43.0%
92.4%112.3%
144.5%
106.1%89.7% 84.5%
2009 2010 2011 2012 Q1 12 Q1 13
34.9%53.5% 53.7% 51.8%
68.6%89.7%22.9%
27.7% 34.2% 33.5%29.8%
36.0%
57.8%
81.2%87.9% 85.3%
98.4%
125.7%
2009 2010 2011 2012 Q1 12 Q1 13
65.3%90.5%
71.8% 69.8% 68.2% 76.3%
36.7%
27.0%
29.2% 28.1% 27.4%28.4%
102.0%117.5%
101.0% 97.9% 95.6%104.7%
2009 2010 2011 2012 Q1 12 Q1 13
70.0% 64.2% 63.5% 63.3% 62.4% 63.3%
25.7% 31.6% 27.8% 28.2% 24.5% 26.0%
95.9% 95.8% 91.3% 91.5% 86.9% 89.3%
2009 2010 2011 2012 Q1 12 Q1 13
Continental Europe: Combined ratio per product line Overall combined ratio within expectations (only related to consolidated companies)
Motor: positive PY 3M 12 due to review of old claims Accident & Health: product mix drives increase in commission ratio
Household: impact severe weather in Portugal Other: positive adjustments in large broker account
132 205 220 226 56 57 23 104 97 99 23 24
33 39 42 44 9 11 7 21 23 28 5 7
NEP
NEP
NEP
NEP
Periodic financial Information I 3M 13 Results I 15 May 2013 38
Guaranteed: underwriting margin down
Continental Europe: Life operating margin Encouraging operating margin
0.49% 0.57% 0.67%0.47%
0.72%0.49%
0.33%
(0.42%)
0.39%0.45%
0.37%
0.42%
(0.25%)
(0.37%)
(0.30%) (0.19%) (0.19%) (0.19%)
0.57%
(0.22%)
0.76%0.73%
0.90%0.72%
2010 2011 2012 Q1 11 Q1 12 Q1 13
Operating margin below PY due to underwriting margin guaranteed
Underwriting margin decreased due to lower volumes & higher claims in the risk business
Investment margin improved slightly
Expense & other margin cost containment leads to stable margin
22.6 14.7 13.9 23.0 13.9 14.1
1.25% 1.00% 1.18% 1.24%0.89%
0.84%
(0.75%)
0.70% 0.63%0.76%
(0.93%)
(1.08%)
(0.85%) (0.73%) (0.76%)
1.16%
(0.83%)
1.02% 1.15% 0.89%
2010 2011 2012 Q1 12 Q1 13
Expense & other m.
Investment m.
Underwriting m.
8.7 8.3 7.8 7.9 7.7
0.01% 0.02% 0.02% 0.02% 0.01%0.01% 0.00% 0.01% 0.02% 0.00%0.18%
0.55%0.41%
0.53%0.50%0.20%
0.56%
0.44%
0.57%0.52%
2010 2011 2012 Q1 12 Q1 1313.9 6.4 6.1 6.0 6.4
Periodic financial Information I 3M 13 Results I 15 May 2013 39
Average technical liabilities (ATL) in EUR bn ATL
ATL
Total Life
Unit-linked: lower expenses margin in France
Net result: Life down on China mainly In EUR mio In EUR mio
Non-Life Combined ratio reflecting good quality of portfolio
Inflow* fuelled by China & Thailand Life Technical liabilities* up 12% In EUR bn
Asia: Headlines Pressure on profit in Life from boost in new business / Profitable organic growth in Non-Life
Periodic financial Information I 3M 13 Results I 15 May 2013 40
**
39 32
46
4338
3M 12 3M 13
Life Non-Life
93.6% 92.6%
3M 12 3M 13
1,962
3,117215
243
2,177
3,360
3M 12 3M 13Life Non-Life
Guranteed Operating margin Hong Kong
2.99%2.12%
3M 12 3M 13
Result non-consolidated partnerships
30 25
46
3M 12 3M 13
+54%
24.4 27.4
FY 12 3M 13
* Incl. non-consolidated partnerships @ 100%
in % avg technical liabilities In EUR mio
77 85
25 28 5 6
109 124
3M 12 3M 13
1.871
3.025 91
92
1.962
3.117
3M 12 3M 13
+59%
+13%
Fire Motor
Guaranteed
Life
Non-Life In EUR mio
In EUR mio
Unit-Linked
Asia: Inflow Strong organic growth, boosted by very successful sales campaign
Accident & Health
Other
243 215
Periodic financial Information I 3M 13 Results I 15 May 2013 41
Life Hong Kong, +19%, Strong growth of 50% in new business premiums, in
both IFA & agency channels
China, +74%, Extraordinarily successful sales campaign in bank channel pushed single premium sales up 218% on last year; growth in agency channel in line with expansion of number of agents
Malaysia, +7%, New business premiums up 10% with significant increase in credit life production through third party banks
Thailand, +36%, Benefiting from continued strong market growth. New business premiums up 41%; particular strong performance in bank channel.
India, +12%, New business up almost 40% in the bank channel.
Technical liabilities
Year-end technical liabilities:
Hong Kong : EUR 1.9 bn, up 5%
Including non-consolidated JVs @ 100%: EUR 27.4 bn, up 12%
Average technical liabilities growth in line with excellent sales performance over last 2 years
Non-Life Malaysia, +11%, Across all lines of business, but particularly in Fire
Thailand, +19%, Concentrated in Motor and PA business
Hong Kong: Life operating margin Positive margin evolutions offset by non-recurring positive result in previous years
0.63%(0.09%)
0.46% 0.71% 0.70%0.21%
2.75%
(0.43%) (0.08%) (0.03%)
0.15%0.71%
0.41%
1.83%1.60%
1.80%2.14%
1.20%
3.80%
1.31%1.98%
2.51%2.99%
2.12%
2010 2011 2012 Q1 11 Q1 12 Q1 13
→ new calculation methodology, based on best estimates
1.3 1.4 1.7 1.4 1.6 1.9
Periodic financial Information I 3M 13 Results I 15 May 2013 42
Average technical liabilities in EUR bn
(0.15%) (0.71%) (0.15%)0.07% (0.82%)
3.62%
(0.57%)(0.11%)
0.20%1.00%
1.30%
3.52%2.52% 2.50%
2.73%
4.77%
2.24%2.26%
2.77%
2.92%
2010 2011 2012 Q1 12 Q1 13
Expense & other m.
Investment m.
Underwriting m.
3.11%1.75% 2.14% 2.58% 2.68%
(2.40%)(3.21%)
(0.95%)
1.09%
(2.46%)
0.70%
(1.47%)1.19%
3.66%
0.22%
2010 2011 2012 Q1 13 Q4 11
Total Life: all margins improving Guaranteed: improved investment margin
Unit-linked: lower expense margin
ATL
ATL
1.0 1.1 1.3 1.2 1.3
0.3 0.4 0.5 0.4 0.6
Operating margin lower due to positive non-recurring adjustment in Unit-linked 3M 12
Underwriting margin deteriorated due to drop in surrenders as result of low interest rate environment
Investment margin improved as result of higher average allocation to corporate bonds & lower profit sharing levels
Expense & other margin lower due to positive non-recurring adjustment in Unit-linked 3M 12. Excluding this adjustment, improvement as result of organic growth
Executive summary
Annexes
Equity / Solvency
Insurance Activities
Investment portfolio
General Account
General Information
Periodic financial Information I 3M 13 Results I 15 May 2013 44
Investment portfolio as per 31 March 2013 Increased allocation to loans; unrealized gains slightly down In EUR bn
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs
34.7 34.7
25.1 25.3
0.3 0.46.3 6.8
2.4 2.74.7 4.92.4 2.0
75.9 76.8
FY 12 3M 13
Cash & equivalents
Real Estate
Equities
Loans
Structured creditinstruments
Corporate bonds
Sovereign bonds
Total portfolio
Gross unrealized gains/losses slightly down to EUR 6.4 bn (EUR 6.7 in FY 12) ; exclusively down in fixed income
Asset mix relatively stable, increased allocation to loans at the expense of cash & sovereigns
Infrastructure loans: additional EUR 0.1 bn on balance sheet ; further commitments & outstanding bids for EUR 0.2 bn
Fixed Income
Gross unrealized gains/losses at EUR 4.9 bn; EUR 5.2 bn FY 12 Unrealized gain Sovereigns at EUR 3.1 bn Unrealized gain Corporates at EUR 1.8 bn
Equities
Gross unrealized gains stable at EUR 0.2 bn
Real Estate
Gross unrealized gains stable at EUR 1.3 bn
18.4 18.3
4.8 5.1
3.3 3.42.9 2.81.4 1.30.7 0.53.2 3.3
34.7 34.7
FY 12 3M 13
Others
The Netherlands
Germany
Austria
SE Sovereigns
France
Belgium
In EUR bn
Gross UG/L at EUR 3.1 bn (vs. EUR 3.3 bn) 96% investment grade; 89% rated A or higher Exposure on SE sovereigns at amortized cost, after
impairments & @ Ageas’s part at EUR 2.1 bn; stable on FY 12 Maturity sovereign bond portfolio unchanged & close to
maturity liabilities
Sovereign bond portfolio*
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costs // ** At amortized costs & @ Ageas’s part
Sovereign & Corporate bond portfolio as per 31 March 2013 Stable sovereign bond portfolio & increased part of investment grade industrials
Periodic financial Information I 3M 13 Results I 15 May 2013 45
Gross UG/L at EUR 1.8 bn (vs. EUR 1.9 mio) Priority to investment grade industrials has led
to increased share in corporate bond portfolio of 40% (vs. 35% FY 12)
94% investment grade; 75% rated A or higher
Corporate bond portfolio*
6.1 5.6
1.9 2.0
9.3 10.1
7.8 7.5
25.1 25.3
FY 12 3M 13
Government related
Non Financials
Other financials
Banking
In EUR bn
* All assets at fair value except the ‘Held to Maturityassets ’& loans which are valued at amortized costs
Loan portfolio (customers + banks)*
Loan & Equity portfolio as per 31 March 2013 Increased loans to banks
2.6 3.0
0.10.1
0.10.1
1.51.5
2.02.1
6.36.8
FY 11 3M 13
Other
Mortgages
Infrastructure
Real Estate
Loans to banks
Further increase in other: long term loans to regional agencies in Belgium benefiting from explicit guarantee by the region
Loans to banks up via short term bank deposits
Infrastructure loans: realization of 3rd project; since start of collaboration with Natixis: EUR 0.1 mio financed & EUR 0.2 bn further commitments
Periodic financial Information I 3M 13 Results I 15 May 2013 46
Equity portfolio*
Gross UG/L stable at EUR 0.2 bn
1.2 1.3
0.1 0.10.7 0.7
0.40.6
2.42.7
FY 12 3M 13
Mixed funds & others
Real Estate funds
Equity funds
Equities
Real estate portfolio as per 31 March 2013
10/03/2010
Gross UG/L stable at EUR 1.3 bn (not reflected in net equity)
Value increased mainly through investments in Offices & Retail
Real Estate exposure mainly in Belgium (+/- 70%)
* At fair value
1.5 1.6
1.1 1.1
1.3 1.3
0.6 0.60.3 0.34.7 4.9
FY 11 3M 13
InvestmentWarehouses
RE Development
Investment Retail
Car Parks
Investment Offices
In EUR bn
Real Estate portfolio*
Periodic financial Information I 3M 13 Results I 15 May 2013 47
Executive summary
Annexes
Equity / Solvency
Insurance Activities
Investment portfolio
General Account
General Information
Net result* In EUR mio In EUR mio
Main elements balance sheet
P&L impact recent transaction
227% 210% 207%
General Account: Headlines Result driven by transaction RPI & Call option, Net cash expected to increase by EUR 1.0 bn
Periodic financial Information I 3M 13 Results I 15 May 2013 49
**
Net cash position: cash flow on transactions later in 2013
(239)
136
3M 12 3M 13
1.2 1.1
FY 12 3M 13
In EUR bn In EUR mio
(165) (155)234 144
872 1,027
3M 12 3M 13RPN(I) Call Option RPI
4 5
8 5
12 11
3M 12 3M 13Staff Op & admin
Staff, Operating & administrative costs In EUR mio
Proposal distribution additional EUR 1.0 through capital
reduction No withholding tax
Creditor protection regime 2 month recourse period
Extraordinary Shareholders’ Meeting 19 September 2013 for approval
232
(90)
RPI Call Option
Periodic financial Information I 3M 13 Results I 15 May 2013
Ageas announces further steps in solving legacy issues Agreements re Royal Park Investments & Call option on BNP Paribas shares
RPI disposes of almost all of its assets to Lone Star & Crédit Suisse
Remaining activity: management of litigations initiated on a number of US assets
Ageas agrees with Belgian State on sale of BNP P call option
Ageas’s Board of Directors decides to distribute a gross amount of EUR 1.00 per share
Proceeds BNP call option * + additional amount
* In line with agreement with European commission (2009) ** Subject to settlement of any creditor’s claim
50
P&L impact of EUR 142 mio in Q1 13
RPI EUR 520 mio @ 100% EUR 232 mio @ Ageas part
+ EUR 50 mio net BGAAP result RPI
+ EUR 409 mio revaluation portfolio
+ EUR 173 mio hedge reserve release
- EUR 113 mio write off DTA
BNP Call Option EUR (90) mio EUR 144 mio paid vs. EUR 234 mio value FY 12
Proposal distribution additional EUR 1.0 through capital reduction No withholding tax Settlement of any creditor’s claim 2 month recourse period
Planning: 19 September Extraordinary Shareholders’ Meeting 21 September ex-dividend date 20 November payment date**
General Account: components of Net result After agreements in 2012; further simplification of legacy issues In EUR mio
Periodic financial Information I 3M 13 Results I 15 May 2013 51
136
232
10
(90)
(5) (5) (6)
RPI BNP Call option
RevalRPN(i)
Staff exp. Op.& admin.exp.
Other GeneralAccount
= solved legacy issues
Periodic financial Information I 3M 13 Results I 15 May 2013
Net cash position General Account at EUR 1.1 bn Slightly down on buy-back & capital increase China, EUR 1 bn to be received
cash inflow on transactions RPI & BNP Call option
expected increase of EUR 1bn after closing sale of RPI-assets, BNP call option & distribution of EUR 1 per share
impact during following quarters 2013
in EUR mio FY 12 3M 13
Cash and cash equivalents 402 245Due from banks 1,000 1,000Debt certificates (EMTN) (187) (160)
Net cash position 1,216 1,085
1,2161,085
20(68)(77)
(6)
FY 12 Share buy-back
Dividendupstream
from opco's
Capitalinjection
Other 3M 13
52
Periodic financial Information I 3M 13 Results I 15 May 2013 53
Net cash equally spent over 3 alternative uses Balanced use of cash since 2009
Invest in Businesses
Organic growth Selective acquisitions Create new partnerships
Return to debtholders Redemption of Debt (EMTN)
Return to shareholders Dividend payment Share buy-back
May 2009 – May 2013:
+/- EUR 1.0 bn +/- EUR 600 mio UK (Tesco, KFIS,
Castle Cover, Groupama) +/- EUR 200 mio CEU (Italy, Turkey) +/- EUR 200 mio Asia (India, HK,
China)
+/- EUR 1.3 bn +/- EUR 900 mio cash dividend over
2009, ’10, ’11 & 2012 EUR 450 mio share buy-backs
finalized early 2012 & 2013
+/- EUR 0.8 bn redemption in EMTN programme
+/- EUR 0.2 bn EUR 1.0 proceeds of BNP Call
Option & RPI
Legal proceedings at 31 March 2013 Managed in interest of shareholders Administrative proceedings
AFM fine imposed 05/02/10 re price sensitive info June 08
AFM 2nd fine imposed 19/08/10 re price sensitive information Sep 07
Appeal filed against both before The Hague “College van Beroep voor het bedrijfsleven”; proceedings ongoing
FSMA re communication in Q2 2008 Decision expected H1 2013
Criminal procedure Public prosecutor requests referral of 7 individuals
Enterprise Court (Ondernemingskamer)
At request of VEB re 2007-2008 Report June 10; Judgment 05/04/12 re mismanagement, mainly in favour plaintiffs. Appeal before Supreme Court
Civil Lawsuits
Amsterdam - VEB re alleged miscommunication 2007-08 against Ageas, former directors/executives & banks
Amsterdam - Stichting FortisEffect, re sale of Dutch activities against Dutch State & Ageas
Proceedings ongoing
Judgement in favour of Ageas; appeal filed by Stichting FortisEffect before Court of Appeal
Utrecht - Stichting Investor Claims Against Fortis re alleged miscommunication 2007-08 against Ageas & 2 financial institutions
Utrecht - 2nd case by Stichting on behalf of certain shareholders for damages from same defendants & certain former directors/executives
Proceedings ongoing
Proceedings initiated in August 2012 ; at present unclear whether both actions will be joined
Arnhem - Mr.Bos, re alleged miscommunication May June 2008 Appeal filed before Arnhem Court of Appeal
Brussels - Modrikamen, re Sep/Oct 2008 transactions
Brussels - Deminor, re alleged miscommunication 2007 - 08 Brussels - Fortis shareholder re 2007 rights issue Brussels – Arnauts, re alleged miscommunication 2007 - 08
Court of Appeal confirmed no competence on Dutch defendants / Pleadings on the merits scheduled H1 2014
Proceedings ongoing Proceedings ongoing Initiated 29 April 2013
Financial instruments
Brussels Court of Appeal - MCS-holders contesting validity of conversion Judgment Brussels court 23/03/12 in favour of Ageas; Appeal by certain MCS-holders; no judgment before 2015
Periodic financial Information I 3M 13 Results I 15 May 2013 54
Periodic financial Information I 3M 13 Results I 15 May 2013 55
Changes in hybrid debt composition Succesful debt placement for total amount of USD 800 mio in March-April 13 Succesful placement hybrid debt by AG Insurance Subordinated Perpetual Note of USD 550 mio end March 2013 6.75% rate, payable semi-annually, reset in year 6 Key institutional investors & global private banks in
Asia & Europe mix of stable, long-term support & on-going retail buying interest
Proceeds used to redeem Nitch II on loan & EUR 163.6 mio nominal of Hybrone on-loan
EUR 7 mio capital gains tender offer Hybrone on-loan
Succesfull placement hybrid debt by HK-entity 10-year senior debt of USD 250 mio Early April 2013 4.215% rate Key institutional investors & global private banks in
Asia & Europe mix of stable, long-term support & on-going retail buying interest
Proceeds used for refinancing & general corporate purposes
AHF received call notice on NITSH II on-loans from AG Insurance & BNP P Fortis of on-loan Call NITSH II securities at first call date (4 June)
Early redemption by AG Insurance of EUR 163.6 mio Hybrone on-loan All tendered Hybrone securities accepted (33% of total outstanding)
Reduced credit exposure Guarantees granted on AHF hybrid debt reduce significantly: lower financing costs, increased transparency, new capital likely to be more Solvency II compliant
Main characteristics Hybrids at 31 March 2013 Hybrone partly tendered securities & NITSH II to be called at first call date
EUR mio Ageas
Ageasfinlux Fresh
Ageas Hybrid Financing Hybrone
Ageas Hybrid Financing
Nitsh I
Ageas Hybrid Financing
Nitsh II Direct issue FBB, 2004 CASHES*
% 3m EUR + 135 bp 5.125% 8.25% 8% 4.625% 3m EUR +200 bp Amount
outstanding 1,250 500 USD 750 625 1,000 1,110
ISIN XS0147484074 XS0257650019 XS0346793713 XS0362491291 BE0119806116 BE0933899800
Call date Undated exchange
strike 315.0 mandatory 472.5
Jun/2016 Step up to 3M
Euribor +200
Aug/2013 No step up
Jun/2013 No step up
Oct/2014 Step up to 3M Euribor+170
Undated exchange strike 239.4
mandatory 359.1
ACSM YES YES YES YES YES YES
Dividend pusher YES YES YES YES YES NO
Dividend stopper NO YES YES YES YES YES
Trigger < 0.5% dividend trigger Liabilities > asset Liabilities > asset Liabilities > asset <8% CAD <0.5% Dividend
Other 500
on lent to AG Insurance
USD 750 on lent to FBB
250 on lent to AG Insurance; 375 on lent to
FBB
No stock settlement
feature
Coupon served by FBB, trigger ACSM
linked to Ageas dividend
Market Price (31/03/13) 46.7 90.6 101.5 100.9 93.9 54.35
Fortis Bank (now BNP Paribas)
* On 31 January 2012 BNPP announced that 63% of the holders have tendered CASHES for purchase by BNPP @ purchase price of 47.5% of the principal amount of the CASHES.
Periodic financial Information I 3M 13 Results I 15 May 2013 56
PR 21/03/13: call &
redemption announced
PR 21/03/13: all tendered securities accepted
336.4
Executive summary
Annexes
Equity / Solvency
Insurance Activities
Investment portfolio
General Account
General Information
Periodic financial Information I 3M 13 Results I 15 May 2013 58
Summary of resolutions AGM April 2013A 2012 gross dividend of EUR 1.2 per share approved at AGM
Shareholders have approved all submitted subjects.
Cancellation of shares bought back during program announced on 6 August 2012 up to and including 15 February 2013
Payment of a gross cash dividend of EUR 1.20 per Ageas share
Payment date 6 May 2013
situation 31/12/2011 situation 31/12/2012 situation 15/05/2013
Total Issued Shares 2,623,380,817 243,121,272 233,955,818
Shares not entitled to dividend and voting right 340,160,729 15,669,850 9,083,113
1. TREASURY SHARES Share buy-back 175,163,656 7,056,442 469,705FRESH 39,682,540 3,968,254 3,968,254Other treasury shares 1,250 1,250 1,250
2. CASHES 125,313,283 4,643,904 4,643,904
Shares entitled to dividend and voting rights 2,283,220,088 227,451,422 224,872,705
Total Issued Shares diminished with the 9,635,159 shares acquired through the Buy-back programmeup to 15 February 2013 & cancellation granted at the shareholders' meetings.
Following the reverse stock split the number of shares at 31/12/2011has been divided by 10, effective as at 7 August 2012.
Cancellation bought back shares
Agreement with BNP in February
Periodic financial Information I 3M 13 Results I 15 May 2013 59
Total number of outstanding shares Bought back shares cancelled following approval AGM April 2013
Cancellation bought back shares
24 April Ordinary & Extraordinary shareholders’ meeting - Brussels
20 February Annual results 2012
15 May 3M 2013 results
14 March Annual report 2012
26 April Ex date
6 May Payment 2012 dividend
2 August 6M 2013 results
6 November 9M 2013 results
Periodic financial Information I 3M 13 Results I 15 May 2013 60
19 September Extraordinary shareholders’ meeting - Brussels
21 September Ex date
20 November Payment capital reduction*
Financial calendar 2013 Extraordinary shareholders’ meeting in September re EUR 1 distribution
* Subject to settlement of any creditor’s claim
Rating
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S&P MOODY'S FITCH
Operating entities AG Insurance (Belgium)Insurance Financial Strength A- / stable A2 / negative A+ / stableLast change 29/11/12 26/07/12 14/12/12
Millenniumbcp Ageas (Portugal)Insurance Financial Strength BB / negative BBB- / negativeLast change 17/01/12 25/11/11
Ageas Insurance Co. (Asia)Insurance Financial Strength Baa1 / stable A- / stableLast change 16/01/13 05/01/12
Muang Thai LifeInsurance Financial Strength BBB+ / stable BBB+ / stableLast change 29/12/10 16/12/10
Etiqa Insurance Berhad (Malaysia)Insurance Financial Strength A / stableLast change 26/09/11
Holdings ageas SA/NVLong-term BBB- / A-3 Baa3 / P-3 * BBB+ / F2Outlook stable negative stableLast change 29/11/12 26/07/12 14/12/12
After market closes
Investor’s Update
18 September 2013
London
On Vision 2015
Save The Date !
Andaz
Disclaimer
Certain of the statements contained herein are statements of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Future actual results, performance or events may differ materially from those in such statements due to, without limitation, (i) general economic conditions, including in particular economic conditions in Ageas’s core markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) increasing levels of competition, (ix) changes in laws and regulations, including monetary convergence and the Economic and Monetary Union, (x) changes in the policies of central banks and/or foreign governments and (xi) general competitive factors, in each case on a global, regional and/or national basis. In addition, the financial information contained in this presentation, including the pro forma information contained herein, is unaudited and is provided for illustrative purposes only. It does not purport to be indicative of what the actual results of operations or financial condition of Ageas and its subsidiaries would have been had these events occurred or transactions been consummated on or as of the dates indicated, nor does it purport to be indicative of the results of operations or financial condition that may be achieved in the future.
Periodic financial Information I 3M 13 Results I 15 May 2013 63
Investor Relations
Tel: E-mail: Website:
+ 32 2 557 57 34 [email protected] www.ageas.com
Investor Relations
Periodic financial Information I 3M 13 Results I 15 May 2013 64