KEEP

CALM AND

IMPROVE YOUR

BILLING PROCESS

STEPS IN THE

BILLING

PROCESS

STUDENT

REGISTRATION

DETERMINE

BILLING

SCHEDULES

CAPTURE AND BILL ALL

CHARGES

MANAGE

RECEIVABLES

FOLLOW UP

WHY

IMPROVE YOUR

BILLING

PROCESS

LOWER THE

COST OF DOING

BUSINESS

IMPROVE

CASH FLOW

IMPROVE RELATIONSHIPS WITH

PARENTS AND STUDENTS

INCREASE

REVENUE

WAYS TO

IMPROVE YOUR

BILLING

PROCESS

IMPROVE

STUDENT

REGISTRATION

GET THE

DETAILS

RIGHT

ENSURE YOU HAVE ALL THE

DETAILS YOU NEED

ASK IF THERE ARE

BILLING CHANGES

IMPROVE

DETERMINING

BILLING

SCHEDULES

PAY CLOSE

ATTENTION TO

SECONDARY

PAYERS

DOCUMENT

SHARE AND

ENFORCE YOUR

PROCESS

ENCOURAGE

ACCEPTANCE OF

ELECTRONIC

BILLING

IMPROVE

CAPTURING AND

BILLING

CHARGES

BILL

EARLIER

DEFINE

STAFF

DUTIES

BUT

CROSS

TRAIN

RIGHT

SIZE YOUR

BILLING

STAFF

HIRE THE

RIGHT

STAFF

BE

PREPARED TO

OFFER

TRAINING

BRAND YOUR

STATEMENTS

IMPROVE

RECEIVABLES

MANAGEMENT

MAKE SURE YOUR

BILLS ARE

EASY TO

UNDERSTAND

POST TARGETS AND

REWARD STAFF FOR

ACHIEVING

THEM

POST

ACTUALS TO

MONITOR

PROGRESS

HOLD

YOUR

STAFF

ACCOUNTABLE

FOCUS ON

TUITION

IMPROVE

FOLLOW UP

MAKE PDF

COPIES OF YOUR

STATEMENTS

ARCHIVE

STATEMENTS

PICK UP THE

PHONE

THREE

STRIKES

AND

YOU’RE

OUT

USE

BENCHMARKS TO

GAUGE

PROGRESS

WHAT

QUESTIONS DO YOU

HAVE? @JEFFSOBERS Slideshare.net/jsobers1