Getting Visibility & Control Over Payments

AutoBank Automatic Cash Application Cash & Liquidity Management Payment Management Treasury Management eBAM


Hanse Orga International & Delek Europe Getting Visibility and Control over Your Payments

Shared Services & Outsourcing Week 14th-16th May 2012, Amsterdam 1 15.05.2012


Agenda

Introduction Hanse Orga

Hanse Orga FinanceSuite

Hanse Orga FinanceSuite fit for SSC

Delek Europe

Business Case



Organisation HQ in Hamburg, international

offices in Netherlands, France, UK and USA

Proven sustainable growth and profitability

Privately owned, no external investors

Solutions are certified by SAP under “FinanceSuite 4.3”

Dual product strategy: Solutions for SAP and non-SAP ERP (Oracle, Coda, Navision, …)

People 150 people

Strong employee retention

Deep understanding of

products, bank reconciliation/cash application, bank communication, payments, treasury, cash management and liquidity planning

International consulting team added with strong partners

Clients 500+ clients

Clients in all industries

including: industry, oil & chemicals, financial services, retail, telecom, logistics, government, and so on

Client size ranges from global tier-1 clients to local organisations.

Deployment worldwide.

Hanse Orga Group

15.05.2012 Shared Services & Outsourcing Week 14th-16th May 2012, Amsterdam 3


FinanceSuite


Cash & Liquidity Management

Simulation

Cash Management

Cash Position Worksheet

Liquidity Planning/Forecasting

Credit Lines

Intragroup Reporting

Payment Management

Manual Payments

Payment Monitor

Bank & SWIFT Connectors

Payment Factory

Workflow

Bank Statement Management

AutoBank

Dispute Management

Bank Statements

Performance Cockpit

Remittance Advices

Subledger Integration

Lockboxes

Treasury Management

In-House Banking

Loan Management

Limit Management

Derivatives (FX, IR, Swaps etc.)

Intercompany Netting

Treasury Accounting

eBAM

Bank Conditions

Bank Account Administration

eBAM Messaging

Bank Performance Analysis

Workflow

Bank Relationship Management Finance

Suite

HR IS-U

CO FS-CD

BW

MM

FI

SD


Hanse Orga FinanceSuite fit for SSC

Fully integrated in SAP; certified by SAP as „FinanceSuite 4.3“ One standardised process for all subsidiaries (SAP and non-SAP) Reduce DSO by optimised Cash Application in SAP Real time monitor for all Payments and Banks Central Bank Administration and Performance management SEPA and Sox compliancy High security standards Time and cost reduction User-friendly software; Focus on end-user Created by functional experts for functional experts



Clients (500+)


Getting Visibility and Control

over Your Payments

Bart Hendriks Delek Europe SSO Week May 15th 2012

7

Content About Delek Europe

•Who we are •Delek Benelux •Delek France

Cash & Payment Management in Delek

•Centralization and Cash

• In-house Bank Solution

•Cash Management Program: 4 initiatives Bank Connectivity Project

• Former Payment Process

•Possible Solutions Overview

•Hanse Orga FinanceSuite Payment Management

•Benefits

• Lessons Learned Looking Ahead

•Bank Account Process

•Bank Charges and Fees Questions

8 12th Annual European Shared Services & Outsourcing Week, May 15th 2012 8

Who we Are

Delek Europe is a subsidiary of the Delek Group, a leading Israeli conglomerate listed on Tel Aviv Stock

Exchange (DLEKG, Market Cap of ~ 2.5 Billion USD) investing in energy & infrastructure, financial services

and automotive;

In August 2007, Delek Europe acquired 870 Chevron-Texaco petrol stations and 410 convenience stores in

the Benelux region;

In October 2011, Delek Europe acquired 420 BP petrol stations and convenience stores in France and in

March 2012 Delek Europe’s bid for 45 Esso Express stations in France was accepted by Exxon.

Delek Europe has its headquarters in Breda and employs c. 2.500 FTE’s;

Delek Europe is looking to implement its second step of strategic planning and grow its presence in

Europe.

12th Annual European Shared Services & Outsourcing Week, May 15th 2012 9

Strong brand, over 100 years of presence

Over 750 sites

Over 40 well positioned motorway sites in Benelux

Manned concept Service strategy

Where we are

10 12th Annual European Shared Services & Outsourcing Week, May 15th 2012

Delek Benelux

10

Operating brands

Unmanned concept Low price strategy

Manned concept Service strategy

Where we are


• Retail service station network ~ 420 sites

• 3 terminals: Vitry (100%) located in Paris, Lyon DPL (50%) location Lyon, Bastia (21.5%) location Corsica (13 main refinery sites)


Delek France










•Benefits






• Centralization – Shared service organization – SAP Implementation – Payment Factory

• Cash is a corporate asset – Centralization of Finance function – Internal Bank

12th Annual European Shared Services &

Outsourcing Week, May 15th 2012 14

In-house Bank Solution Delek Business

Entities Delek Cash

Management Banks

Financial Markets

Internal Bank

External Liquidity Management

Payment Factory Cash Flow Forecasting

FX & In house Liquidity Mngt.


Cash Management Program: 4 major initiatives











•Benefits





Delek Europe’s approach • Scope alignment with Delek Group and Hanse Orga

– Parameters: Automatic Reconciliation and STP;

– Reduction of On-line Bank Communication systems.

• Entities in scope – Delek HQ administered entities in SAP and Delek France;

– Out of scope entities are Salland; Schreurs; DGV and Post.


Delek Europe’s approach • Scoped Entities and Coverage:

– Delek HQ administered entities and Delek France cover approximately: – Gross Profit: 89% vs. Delek Europe and 35% vs. Delek Group – Total Assets: 86% vs. Delek Europe and 29% vs. Delek Group – Revenues: 75% vs. Delek Europe and 47% vs. Delek Group


Former Payment Process in Delek


Possible solutions summary overview

1. Monitoring/ Payment Processing

SAP Standard BCM SAP Customized by

external party

External Solution communicating to

SAP

2. Connectivity Host to host SWIFTnet direct Swiftnet service bureau

3. Message Formats XML Mix of different formats


22

Solution with Hanse Orga‘s FinanceSuite Payment Management

Bank communication / Payments / Bank statements

FinanceSuite Payment

Management

Bank communication Secure bank communikation via ONE channel only (sftp)

Bank statements/SAP®

Usage of bank statement information to control liquidity / Feed SAP® bank statement tables

Payments Monitoring of all payments within the group / Approval of payments according to defined approval workflows

12th Annual European Shared Services & Outsourcing Week, May 15th 2012

Benefits FinanceSuite Payment Management for Delek

• Payment & Bank Communication solution integrated in SAP

• Improvement of flexibility • Improved security

– Digital signatories – Minimization of manual payments and faxes

• Elimination of local e-banking systems • Standardization of processes and formats • Compliancy with (i)SOX



Lessons Learned FinanceSuite Payment Management implementation

• Sponsorship senior management • Thorough analysis of availabilities • Formation of a well balanced Project Team

– Treasury – IT – Accounting

• Early involvement existing/future Cash Management Banks • Testing, testing, testing…. • Be prepared for the unexpected when go-life • Have a fall back (plan B)












•Benefits





Bank Account Management

• Bank Account Process

– What do we want… • Eliminate paperwork as much as possible: digital forms and statements • Single system and one standard process for all banks • Reduce time for account opening

– What will we further analyse…

• Possible for using Swift or Swift Light • Setting the standard for electronic forms (XML)


Bank Account Management

• Bank Charges and Fees

– What do we want… • More visibility and transparency in fees • Detailed and automatic verification of bank charges with agreed fees • One standard process for all banks • Use e-invoice for control and improve automatic posting in ledgers

– What will we further analyse…

• Use SAP or Bank Account Management Software


Questions

Thank you


Economy & Finance

Getting Visibility & Control Over Payments