Log into your PayU merchant account

The Merchant dashboard will appear as shown below

Go to New Transactions tab & click on ‘Through IVR’

You need to fill a simple form to initiate IVR transaction

The Transaction ID

has to be entered by the merchant. You

can use any alphanumeric label variable for easy recall.

e.g. 123abc

Now the real action begins !!!

Call on PayU’s IVR facility at

022 -61168700 and dial in the auto generated

IVR ID for verification

purpose

• Before you connect your customer on PayU IVR system, ensure the following :-

– The Customer has obtained OTP (One Time password) from the card issuing bank

– The customer has the card details ready with him/her

Checkpoints for your customer

You can now connect the customer to PayU’s IVR facility

Your customer in now connected to the IVR system

The customer now hears the

automated instructions and starts punching

in the data fields required.

Customer Confirms the

billing amount and his/her

mobile phone number before

entering the card details

The Customer enters the Card details

The data field currently being entered by the

customer will be highlighted in

green colour on your dashboard

in real time

The Customer enters the Card details

The data field currently being entered by the

customer will be highlighted in

green colour on your dashboard

in real time

Customer enters the OTP to make the final payment

When the customer enters the correct OTP,

the final transaction

process begins in backend

Following message will appear if the transaction is successful

In case of a successful

transaction you will see a

message on the dashboard and your customer

gets an SMS alert simultaneously

You can view the IVR transaction details in the billing Tab as well

Now your customers can pay anywhere, anytime !!

Provide IVR Payment facility to your customers!

Contact us at : contact@payu.in or call : +91 9818070222