Keeping up with the Pace, Innotribe at LARC

Keeping up with the Pace

Innotribe at LARC

Latin America Regional ConferenceJune 2012

• Guibert Englebienne CTO & Co-Founder, Globant

• Ivan Dos Reis Passos Head of Innovation, Itau-Unibanco

• Chris ConnSr. Business Manager, Initatives, Swift Americas

• Heather Schlegel Innovation Leader, Innotribe, Swift Americas

Our Speakers

Write your answer to this question on a Post-it

Escreva sua resposta a essa pergunta em um post-it

Escribe tu respuesta a esta pregunta en un post-it

What are your challenges?

Quais são os seus desafios?

¿Cuáles son sus desafíos?

Stick it on the flipchart

Cole-o no flipchart

Pegue en el rotafolio

Icebreaker

Guibert Englebienne CTO & Co-Founder, Globant

Link

First Speaker

Ivan Dos Reis Passos Head of Innovation, Itau-Unibanco

Second Speaker

Tales of Innovation at Itau UnibancoIvan Passos – Innovation WMS

Swift LARC – June 26, 2012

Innovation at Work

CULTURE PROJECTS

What we bring to the organization

In-depth understanding of the customer

Leave of absence fromthe comfort zone

A constant look into the future

Differentiated and higher value experiences to our customers

Heather Schlegel Innovation Leader, Innotribe, Swift Americas

Third Speaker

Building Blocks

Part of

The Team

Incubator

Events

Trends

The Network

Internal Innovation

Start-Up Challenges

Castle & SandboxInnovation Challenge

Designed for interaction

Technology

Non-TechnologyBoosting the Financial Industry

The tribefor collaboration

With passion

Megaphones

Proof of Concept

Enablers group

Innotribe is Swift’s initiative to enable collaborative innovation in financial services.

The History

• Innotribe Brand is born• First Innovation Challenge• Innotribe @Sibos (Amsterdam), 3 streams, 200 people

• Megaphones - 3 innovation challenges• Innotribe.com – 12 PoC’s – Design team• Innotribe @Sibos (Hong Kong), 6 streams, 1200 people• 12 events, internal + external

• Innotribe Incubator – 6 projects, 2 acceleration – Innotribe ENABLERS• Start-up challenge• Banks for a Better World (B4BW) first time• Innotribe @Sibos (Toronto), 8 streams, 2000 people• 50 events, internal + external. First Innotribe conference in Mumbai, India

• 4 Start-up challenges - global• 3 Innotribe conferences: New York, Bangkok and Belfast• Acceleration fund• B4BW session at Davos, WEF • Innotribe @Sibos (Osaka)

2009

2010

2011

2012

Incubator

The sandbox, a safe environment for experimentation.

The castle, the solid bedrock of your business with operational excellence.

The personwith an idea

?

Bringing the edge to the coreCorporate

Culture

Big Data

MyStandards

eBAM hub

Standards

Social Data

Mobile

API’s

Mash-ups

Cloud

Digital Identity

Enablers

Social Finance

EnablersDAG

LAP15

Samico

MyStandards

EnablersEnablers

Mercury

Dragonfly

B4BW

Future of Money

Fly Me to the MoonFlowers For Grandma

Future of Money Scenario Videos

Thought Leadership

our Tribe

CorporateCulture

Social Data

Cloud

Digital Identity

Enablers

Innotribe Events

Learning experiences, designed for interaction.

An interesting mix:

our Tribe

The Network

+ 1,000 followers

Startup Challenge

StartupEnablers

Financial Industry

Startup Challenge

Startup Challenge was initially an incubator project in 2011:

Acceleration phase in 2012:3 editions:

- Americas: feb. 8, NY Winners: P2P Cash Technology, and Gust- APAC: April 24, Singapore Winners: PlayMoolah, and Pendo Systems- EMEA: June 14, Belfast Winners: …

+ final event!at Sibos Osaka (Japan): 29 October – 1 November

The Team

Obrigado – Gracias – Thank you

Innotribe: http://www.Innotribe.com@Innotribe

Heather SchlegelInnovation LeaderSWIFT [email protected]+1.917.375.8630Twitter @heathervescent

http://www.innotribe.com/

Small Group Discussion

Discussão em Pequenos Grupos

Discusión en grupos pequeños

• How can Innovation be fostered in your organization? Region?• How can Innotribe help?

• Como pode ser promovida inovação na sua organização? Região?• Como poderia Innotribe ajudar?

• ¿Cómo se fomentará la innovación en su organización? Región?• ¿Cómo puede Innotribe ayudar?

Exercise

Chris ConnSr. Business Manager, Initatives, Swift Americas

Fourth Speaker

Three ways for banks to seize this strategic opportunity

Mobile payments

Latin America Regional ConferenceJune 2012

SWIFT’s role in mobile payments

• Standards and best practice– Member of Mobey Forum

– Participate in new ISO standard for mobile payments and banking

• SWIFTRemitPlatform for person-to-person payments, mobile-enabled

• Thought leadership & innovationWhite paper, forums for dialogue like Sibos, foster innovation through Innotribe

SWIFT Mobile Payments WP - LARC2012.pptx 43

What should SWIFT do more

in mobile payments?

Which new collaborative solutions

can support banks’ mobile payments

strategies?

SWIFT’s current role in mobile payments

SWIFT white paper on mobile payments


Mobile payments are a top priority for banks

Have specific challenges

What should banks do next: “sit back & watch” or be pro-active?

Supported by collaborative solutions?

Mobile payments: top priority for banks


• World population: 7 billion

• Mobile phones: 5 billion

• Bank accounts: 2 billion

By 2015

• 900 million customers

• USD 1 trillion transaction value

• 130 live services, 100 more planned, new projects every week

• Mobile is fastest growing payment technology

Ubiquitymobile phone

Customer adoption

Growth market

Select Latin American Countries


Source: mobiThinking – ‘State of mobile in Latin America’, 2010

Yet 35% of Latin & Caribbean Americans have bank accounts - IADB

Specific challenges for banks


Many new entrants

Immature business

Complex matter

• Many deployments but few with significant user base

• Several in pilot, some stopped

• Telcos, e-commerce companies now do payments

• Money transfer operators & card companies invest

• Un-harmonised legal frameworks, evolving technology

• Need for partnerships, banks may lack expertise

Unclear business case

• Up-sell for banks when payment becomes mobile?

• Revenue play in pure telco-led model?

48

Three strategic opportunities for banks

SWIFT Mobile Payments WP - LARC2012.pptx

Mobile banking

Use mobile phone to access your bank account

Mobile commerce

Use mobile phone to buy products

Mobile money transfers

Use mobile phone to send money to someone

Obstacles to global adoption


• Legal frameworks not harmonised across countries

• Balance risk versus financial inclusion• Several countries took ‘proportionate approach’

R E G U L AT I O N

• No single provider covers whole world• Several partnerships & joint ventures• Divergent business objectives, views on revenue

sharing, mindsets, etc.

C O O P E R AT I O N

• Most systems are ‘closed loop’, objective is building critical mass

• Interoperability is needed for long term growth• No global solution yet – only few bilateral links &

hubs

I N T E R O P E R A B I L I T Y

Telcos are positioning for this business


Linking up globally

Doing international money transfers

Mobile network operators Banks

Many run domestic mobile money transfer service• Now target international remittances• Are connecting to each other

Banks more likely to win in money transfers?


A sustainable business?• Payments not a core activity• Small revenue ticket• Increasing costs• Increasing competition• Interoperability between MNOs?

Today

Tomorrow? A good business?• Core business• Sizeable• High margin business• Increase size of the pie vs. MNO led

Few have mobile payments service• Mainly for proximity payments• Typically only for their customers

Features of global mobile payments service


Brand neutral, allow for differentiation

Include agency networks

Buy, not build

Run as agile, commercial company

Work off bank accounts

Simple, using mobile

phone numbers

Open API

Compelling and consistent offering

Who can bring banks together?


Global bank

collaboration on mobile

payments

GSMASWIFT

Mobey Forum

ISO

A vendor

Conclusion: a shaping role for banks


Questions & Answers

?55SWIFT Latin American Regional Conference - 2012 25-26 June 2012

56

Thank you

SWIFT Mobile Payments WP - LARC2012.pptx

Download the white paper at:http://www.swift.com/about_swift/White_papers

Chris ConnBanking & Corporate InitiativesSWIFT [email protected]+1.212.455.1812

Small Group Discussion

Discussão em Pequenos Grupos

Discusión en grupos pequeños

• What would it take to enable mobile payments?• O que seria necessário para permitir pagamentos por celular?• ¿Qué hace falta para los pagos móviles?

Exercise

Economy & Finance

Keeping up with the Pace, Innotribe at LARC