Wfis capabilities presentation sharon anderson

Wells Fargo Insurance Services

Wells Fargo Insurance Services CapabilitiesSharon K. Anderson, CPCU ARM CRM

Risk Manager

Iowa

2Wells Fargo Insurance Services

America’s insurance specialist

Who we are

Where we are today

Wells Fargo partnership

Our mission and strategy

How we’re different

Our products

Why Wells Fargo Insurance Services?


Who we are

With revenues of more than $1.7 billion*,Wells Fargo Insurance Services is ranked 3rd largest broker in the U.S. and 4th largest broker in the world by Business Insurance magazine (2009)

The largest bank-owned brokerage

In excess of $15.5 billion* in risk premium

More than 8,200* team members

Headquartered in Chicago, Illinois

More than 200* offices nationwide

* Figures include Wells Fargo Insurance Services, Inc., Wells Fargo Insurance, Inc., Wachovia Insurance Services, and Rural Community Insurance Services


Ranked world’s fourth largest broker


Who we are

Commercial Property and Casualty and Group Benefits are our primary product lines

Commercial Lines 58%

Group Benefits 15%

Fee Income 11%

Personal Lines 7%

Other Income 7%

Life 2%


Where we’ve been

Founded in 1989 in Indianapolis

Part of The Associated Group (Anthem)

Growth through acquisition More than 100 acquisitions since 1990


Where we are today


Wells Fargo relationship

Wells Fargo acquired Acordia in May 2001

Future focus on cross-selling growth of middle market customer base


Wells Fargo partnership

Product of more than 1,500 mergers over 150 years, including merger with Wachovia in 2009

Premier coast-to-coast diversified financial services franchise

Ranked #1 in small business lending and agricultural lending

Ranked #2 among home equity lenders

Second largest retail brokerage

More than $1.2 trillion in assets

More than 10,000 stores


Our mission

To be the leader in providing customers with trusted advice, creative and cost-effective risk transfer solutions, and unparalleled service


Our strategy

Concentrate our resources and capabilities close to the customer

Provide the right coverage at the most favorable cost

Embrace local roots and commitment to the community


Our strategy

Value and encourage personal, trusting relationships our associates have developed with customers and markets

Nurture the entrepreneurial spirit of our local management

Provide technology and systems that go beyond any local limits for complex solutions, market leverage, and national or global service needs


Our strategy

Differentiate with expertise and service

Create market leverage to benefit all customers

Empower local management

Grow through acquisition



Big broker with a local broker approach Still America’s local insurance broker

Big brokerage clout and breadth of experience

Local brokerage expertise and service

Backing of Wells Fargo

Ability to attract and merge successful agencies



We provide customers with experienced professionals and outstanding customer service they cannot get anywhere else

We have a wide range of industry specialties

We offer a wide range of products from a single source

We are national, yet locally driven


Our Products


Commercial lines

Association programs

Boiler and machinery/equipment warranty

Commercial property and casualty insurance

Construction and equipment maintenance

Credit insurance

Flood insurance

International

Management liability


Commercial lines

Mergers and acquisitions

Ocean and inland marine

Professional and product liability

Surety/performance bonding

Umbrella and excess coverage

Workers’ compensation

Wrap-ups


Professional Risk Group

Crime coverage

Directors’ and officers’ liability

Employment practices liability

Environmental coverage

Errors and omissions liability


Professional Risk Group

Fiduciary liability

Kidnap and ransom

Mergers and acquisitions exposure

Risk management for weather-related exposures


Wells Fargo Global Broker Network

Global network of risk management and insurance experts

Network partners in 90 nations: Europe, South America, Asia Pacific, North America

World’s largest and most experienced brokerage firms

Mutual focus on importance of local service

Custom programs for international companies


Flatiron Premium Finance

A convenient premium payment alternative Fund the cost of insurance coverage in monthly

installments

Maintain steady cash flow

Competitive rates and tailored terms

No prepayment penalties

Access to an additional source of capital


Wells Fargo Special Risks

Insurance solutions for specialty niche businesses

Innovative and unique, differentiated solutions

Wide range of experience – risk identification and carrier evaluation to loss mitigation techniques and claims management


Wells Fargo Special RisksSome of our key programs

Bowling centers

Digital risk

Excess flood and flood compliance

Financial institutions

Health clubs

Motorsports

Skating rinks

Specialty property

Sports and recreation

Sports teams and venues

Tire dealers


Industry specialties

Wide range of specialties in specific industries

National expertise, local insight

Specialized risk coverages

Leverage with underwriters


Industry specialties

Aviation

Colleges

Construction

Energy and mining

Financial institutions

Fine arts

Golf courses

Health care

High-tech

Manufacturing

Nonprofit institutions

Public entities

Real estate

Resorts

Retail/wholesale

Ski resorts

Technology

Transportation

Just a few of our specialties


Employee benefits

Analyze customer needs and develop a targeted strategy

Review existing programs to determine if a benefit revision is feasible

Evaluate service providers and negotiate premiums


Employee benefits

Customize plan benefits and deductible options

Review prior claims and existing plans to determine opportunities to control costs

Help address employee concerns, and recruiting and retention issues


Employee benefits

Accidental death and dismemberment

Annuities

Dental, prescription and vision

Executive compensation and salary continuance

Group life, health, and major medical


Employee benefits

Pension, profit-sharing, and 401(k)

Section 125

Short- and long-term disability

Voluntary offerings

Special risks


Wells Fargo Third Party Administrators

Disease management

Case management

Medical precertification

Regulatory matters Eligibility

Processing

Customer service

Ancillary services: dental, vision, and prescription drug claims


Wells Fargo Disability Management

Third Party Administrators’ sister company

Can manage wide array of integrated programs and services

Custom-designed data systems to streamline operations

Combination of Internet access to customer information and service-focused claims managers



Manage risks

Control costs through proactive claims management



Customer-specific cost-containment programs and individualized services for organizations with diverse needs:

Black lung specialization

Cost-containment programs

Managed care consulting

Prestige claims service

Self-insured program management

Short- and long-term disability claims management

Third party claims administration

Workers’ and unemployment compensation management


Personal lines

Homeowners

Auto

Flood

Individual and family health

Individual life insurance

Marine insurance


Personal lines

Medicare supplemental

Motorcycles and snowmobiles

Personal risk management

Professional liability

Umbrella coverage

Yacht/watercraft


American E & S

Professional specialty products and services

Maintains focus on one-of-a-kind coverages that require individual attention

Staffed by professionals with experience in: General liability

Professional liability

Property

Directors’ and officers’ liability

Fiduciary liability

Excess and umbrella liability


Why do customers choose Wells Fargo Insurance Services?

Total commitment to the customer

Large broker expertise and local service

Big broker experience and leverage

Available across the nation and around the world

Expertise in customer’s industry

Single source for a broad range of products

Economy & Finance

Wfis capabilities presentation sharon anderson