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Talk given to Leadership Drives Success (Tourism Industry Council ACT) conference 10 May 2012 on possibilities and approaches for the tourism industry in using social media.
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Be better
Stephen Collins
Social media ideas for the tourism industry
Hyperconnected
This is your lunch
http://www.flickr.com/photos/bcveen/88854431/
Someone else is already eating it...
http://www.flickr.com/photos/theloushe/4661472146/
•Better reviews
Better eventsBetter food
Better roomsBetter information
My people are everywhere
I trust them
Do they trust you?
Where are you in all this?
Image © New York Times, by Peter Cho
Be the signal
It’s not that hard
Participation
‣ Two years full house
‣ Sold out in 30 minutes in 2011
‣ 30% from outside Canberra (including internationals)
‣ Average 3 days visit
‣ Age 10-80 in 2011
‣ Skew tertiary educated and income >$80K
‣ Moving to The Playhouse in 2012
‣ Expecting 600 in 2012
Marketing spend?
0
Just one example - Kempinski Doha
Step through
Stephen Collins
[email protected] trib22+61 410 680722
acidlabs.orgabout.me/trib twitter.com/triblinkedin.com/in/stephencollinsfacebook.com/stephen.trib.collins