Stress and Counseling

ELAICA JOYCE T. JUMALON

Conditions that tend stress are called stressors

A model of Causes, Types, and consequences of Stress

Organizational stressors

Non work stressors

employees

Individual differences

Positive stress

Negative stress

Constructive organizational and personal consequences • Short

term• Long

Term Destructive organizational and personal consequences • Short

term• Long

Term

Typical causes of stress on the job

•Work overload•Time pressures•Poor quality of supervision• Insecure job climate•Lack of personal control• Inadequate authority to match responsibilities

•Role conflict and ambiguity•Differences between company and employee values•Change of any type, especially when its major or unusual•Frustration•Technology with inadequate training or

support

Non work stressors•Relationship breakdowns between

spouses or partners•Parenting issues such as child care

problems•Personal or family illnesses•Lengthy commutes or transportation

challenges

•Caregiving roles and responsibilities•Sorrow over loss and responsibilities•Financial difficulties•Psychological problems

Stress audit- is a survey administered anonymously to employees, that solicits their responses to a variety of questions related to working conditions.

Example topics includes:Unrealistic time pressureInadequate deadlinesPressure to work long hoursStrained relationshipsUnclear expectations

Frustration- is another cause of stress. It is a result of motivation being blocked to prevent one from reaching a desired goal.

Defense mechanism- these are reactions to frustrations when you are trying to defend yourself from the psychological effects of the blocked goal.

Types of reactionsAggression

ApathyWithdrawalRegressionFixation

Physical disordersSubstitute goals

Sources of Frustrations

ManagementCo-workers

Machine break-downsEnvironment

Hassles- are conditions of daily

living that are perceived to threaten

or diminish one’s emotional well-being.

Workplace bullies- they intentionally

engaged in repeated verbal and even non

verbal mistreatment of employees

Workplace bullies threaten,

intimidate and humiliate others

whether consciously or intentionally.

Counseling can help reduce frustrations by

helping employees choose mature courses of

action to overcome blockages preventing goal accomplishment.