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Cost Per UserAnalyzing EZProxy Logs For Collection Development
Tiffany LeMaistre
2015 Charleston Conference
About Nevada State College
First Generation
Proxy What?WHAT IT MEANS AND HOW WE DO IT
Proxy What?• EZProxy is OCLC’s authentication system for library resources
• EZProxy logs are web logs that can be setup to store and save usage data
• Those log files can be compared with student data using the username as a match point
Library
Information & Technology Services
Institutional Research
Why Cost Per User?THAT SEEMS LIKE A LOT OF WORK FOR ANOTHER CPU SPREADSHEET
Why Cost Per User?• True comparison
• Available for every resource
• No concerns about:• Missing data
• Unclear standards of measurement
• Estimates based on incomplete information
Live Data DemoHTTP://BIT.LY/NSCLIBUSE
Online Resource Use in Tableau
Select Filters to Change Display
Collect Use That Vendors Don’t Provide
Collect Use of Open Access Resources
Compare Non-COUNTER Resources
Why Cost Per User?• Is the library achieving economies of scale?
• Is the resource core or supplemental?
• What are the characteristics of users?• Interdisciplinary or discipline-specific
• Students or faculty
• Freshman or seniors
• GPA, grades on research assignments
Users
Value
Cost
ROI with Individual Subscriptions
Why Cost Per User?• Is the library achieving economies of scale?
• Is the resource core or supplemental?
• What are the characteristics of users?• Interdisciplinary or discipline-specific
• Students or faculty
• Freshman or seniors
• GPA, grades on research assignments
Users
Value
Cost
Access Time Is Inconsistent
Compare New to Repeat Users Instead
Use of the Discovery Search
New User24%
Repeat User76%
Why Cost Per User?• Is the library achieving economies of scale?
• Is the resource core or supplemental?
• What are the characteristics of users?• Interdisciplinary or discipline-specific
• Students or faculty
• Freshman or seniors
• GPA, grades on research assignments
Users
Value
Cost
Add in Student Data for More Insights
Mostly Seniors Use the Discovery Search
Interdisciplinary Use of Historic NY Times
Heavily Nursing Use of UpToDate
Many Factors Could Influence GPA
Learn More
University of Minnesota
CitationsCollins, E., & Stone, G. (2014). Understanding patterns of library use among undergraduate students from different disciplines. Evidence Based Library and Information Practice, 9(3), 51–67.
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Cox, B., & Jantti, M. (2012b, July 18). Discovering the Impact of Library Use and Student Performance. Retrieved from http://www.educause.edu/ero/article/discovering-impact-library-use-and-student-performance
Fransen, J. (2013). How do Engineering Students and Faculty use Library Resources? American Society for Engineering Education. Retrieved from http://conservancy.umn.edu/handle/11299/151819
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CitationsMagnuson, L., & Davis, R. C. (2014, October 29). Analyzing EZProxy Logs. Retrieved from http://acrl.ala.org/techconnect/?p=4684
Nackerud, S., Fransen, J., Peterson, K., & Mastel, K. (2013). Analyzing Demographics: Assessing Library Use Across the Institution. Portal: Libraries and the Academy, 13(2). Retrieved from http://muse.jhu.edu/journals/portal_libraries_and_the_academy/v013/13.2.nackerud.html
Nevada State College. (2014). Nevada State College: Facts & Figures. Retrieved February 13, 2015, from http://nsc.nevada.edu/2069.asp
Oakleaf, M. (2010). The Value of Academic Libraries: A Comprehensive Research Review and Report. Chicago, IL: Association of College and Research Libraries. Retrieved from http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/val_report.pdf
OCLC. (2015). Log File Analysis. Retrieved February 13, 2015, from http://www.oclc.org/support/services/ezproxy/documentation/loganalysis.en.html
Sharkey, M., & Thanki, S. (2014, November). How It’s Made: Predictive Analytics. Panel Presentation presented at the WCET 2014 Annual Conference, Portland, Oregon. Retrieved from http://wcetconference.wiche.edu/session/how-it%E2%80%99s-made-predictive-analytics
Soria, K., Fransen, J., & Nackerud, S. (2013). Library Use and Undergraduate Student Outcomes: New Evidence for Students’ Retention and Academic Success. Portal, 13(2), 147–164.
Soria, K. M. (2013). Factors Predicting the Importance of Libraries and Research Activities for Undergraduates. The Journal of Academic Librarianship, 39(6), 464–470. http://doi.org/10.1016/j.acalib.2013.08.017
CitationsStone, G., & Collins, E. (2013). Library usage and demographic characteristics of undergraduate students in a UK university. Performance Measurement and Metrics, 14(1), 25–35. http://doi.org/10.1108/14678041311316112
Stone, G., Ramsden, B., & Pattern, D. (2011a). Library Impact Data Project Toolkit (p. 15). University of Huddersfield. Retrieved from http://eprints.hud.ac.uk/11571/1/Toolkit_final.pdf
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Tiffany LeMaistre
Electronic Resources and Discovery Librarian
Nevada State College
Marydean Martin Library
E-mail: [email protected]
Phone: (702) 992-2807