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Finding the Good Fit: Faculty Members, Instruction, Evidence, and Technology Patricia A. McGee, PhD [email protected] Associate Professor/2003 NLII Fellow Instructional Technology Department of Educational Psychology University of Texas at San Antonio Veronica M. Diaz, PhD [email protected] Instructional Technology Manager Maricopa Center for Learning and Instruction Maricopa Community Colleges Adjunct Professor, Northern Arizona University

EDUCAUSE 08

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Page 1: EDUCAUSE 08

Finding the Good Fit: Faculty Members,

Instruction, Evidence, and Technology

Patricia A. McGee, PhD

[email protected]

Associate Professor/2003 NLII Fellow

Instructional Technology

Department of Educational Psychology

University of Texas at San Antonio

Veronica M. Diaz, [email protected]

Instructional Technology ManagerMaricopa Center for Learning and Instruction

Maricopa Community CollegesAdjunct Professor, Northern Arizona University

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Welcome

• Introductions

• Materials – Binder– CD– Presentation materials

available at http://elearning-design.pbwiki.com/

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Seminar Overview

• Web 2.0: Diffusion, Instructional Development and Support

• Understanding Faculty Members and Learners and Web 2.0

• Content, Pedagogy, Assessment, and Tools

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Part IWeb 2.0: Diffusion,

Instructional Development and Support

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Web 2.0 (Twitter) and the World Simulation

http://www.youtube.com/watch?v=JgbfMY-6giY

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WEB 2.0Model of Diffusion and Other Considerations

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Sources: http://www.jeffro2pt0.com/images/web1_0-vs-web2_0.png and ttp://jensthraenhart.com/cblog/uploads/web20.jpg

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Technology Adoption Lifecycle

http://techticker.net/2008/06/06/technology-adoption-lifecycle/

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Web 2.0 Tools andDistributed Learning

Models

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Delivery ModelsProportion of

Content Delivered

Online

Type of Course

Typical Description

0% Traditional Course with no online technology used — content is delivered in writing or orally.

1 to 29% Web Enhanced Course which uses web-based technology to facilitate what is essentially a face-to-face course. Uses a course management system (CMS) or web pages to post the syllabus and assignments, for example.

30 to 79% Blended/Hybrid

Distributed Engagement

Course that blends online and face-to-face delivery. Substantial proportion of the content is delivered online, typically uses online discussions, and typically has some face-to-face meetings.

80% + Online A course where most or all of the content is delivered online. Typically have no face-to-face meetings.

Sloan-C, 2007

The Models

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Buffet Model

• Allows the learner to complete instructional sequences at their own pace

• Various learning environments

• Various supports

• On-campus and distributed environments

• Allows students to progress through material in the way and speed that is most appropriate for them Example:

Foothill College, Math My Way

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Blended/Hybrid (Replacement)

• Blended learning courses combine online and classroom learning activities and resources in an optimal way to improve student learning outcomes and to address important institutional issues

• Classroom attendance (“seat time”) is reduced

Example: Estrella Mountain Community College, Learning College

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100% Online

• All course activities, resources, interactions, and communications occur online, typically through an institutional learning/course management system

Example: Rio Salado College Online

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Models and Web 2.0

• The containers• Redesign approach• Pedagogy• Discipline

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What models are you most active in?

• Web enhanced (F2F)• Buffet• Blended/Hybrid• Online

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INSTRUCTIONAL DEVELOPMENT MODELS AND SUPPORT

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Akker, 1998; Goodlad, 1994; Romiszowski,1981

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Program and Course Levels

InputsGoals

Objectives

Standards

Institutional mission

Goals

Objectives

Constituents Administrators

Faculty members

Staff

Students

Faculty members

Students

ProgramLevel

CourseLevel

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Object (Module or Unit) and Individual Levels

Inputs Objectives

Technology selection

Development team Designers

Media specialists

Technologists

Granular, at course level

Constituents Faculty members

Students

Faculty members

Students

ObjectLevel

IndividualLevel

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Delivery models, instructional development models, and

support

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Diffusion of Innovation

?

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Experimentational Transitions

Stages

1. Experimentation

2. Extension and transition

3. Standardization of support

4. Integration into curriculum

5. Diffusion

Characteristics

• Data collection throughout

• Communication with campus community

• Innovative culture • Strong connection to

curriculum and disciplines • Robust support for the

faculty and students

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Support Models & Innovation

• Relationship to development models

• Relationship to innovation and diffusion

• Centralized

• Experimental/pilot

• Decentralized

• None

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WEB 2.0 AND INSTITUTIONAL ISSUES/CONSIDERATIONS

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Quality Assurance and Web 2.0

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Peer Course Peer Course ReviewReview

FeedbackFeedback

CourseCourse

Course Meets Course Meets Quality ExpectationsQuality Expectations

Course Course RevisionRevision

Instructional Designers

InstitutionsFaculty Course Developers National Standards &

Research Literature

RubricFaculty Reviewers

Training

Quality Matters Quality Matters Course Peer Course Peer

Review ProcessReview Process

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QM Certified Peer Reviewers

• Peer Reviewers receive full-day training to learn– How to interpret the

standards (with examples and annotations)

– How to evaluate a course (hands-on with sample course)

• Reviews are conducted by teams of three peer reviewers– Chair – Peer reviewer

(external)– Peer reviewer (SME)

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More about Quality Matters• Quality Matters (QM) is a faculty-centered, peer

review process designed to certify the quality of online and hybrid courses and online components

• A faculty-driven, collaborative peer review process

• Committed to continuous quality improvement

• Based in national standards of best practice, the research literature and instructional design principles

• Designed to promote student learning and success

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The Rubric is the Core of Quality Matters

• 40 specific elements across 8 broad areas (general standards) of course quality

• Detailed annotations and examples of good practice for all 40 standards

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Quality Matters & Alignment

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Essential Standards that Relate to Alignment

• A statement introduces the student to the course and learning

• Navigational instructions• Learning activities foster

interaction:• Instructor-student

• Content-student

• Student-student

• Clear standards are set for instructor response and availability

• Assessment strategies provide feedback

• Grading policy is transparent and easy to understand

• Implemented tools and media support learning objectives

• and integrate with texts and lesson assignments

• The course acknowledges the importance of ADA compliance

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Other QM Uses• College quality assurance

review processes• Guidelines for online/hybrid

course development• Faculty development/training

programs• Checklist for improvement of

existing online courses• An element in regional and

professional accreditation

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Intellectual Property & Web 2.0

• How broad or inclusive? What tools or learning environments should be addressed?

• How is maintenance of instructional products and systems addressed?

• Employees or units involved in the production process, work time/course of employment issues, resources expended, or units involved?

• Innovation within or outside established, controlled university-owned systems?

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Copyright

• Connection to models• Open tools

– YouTube– Wikis

• Faculty perceptions of copyright and fair use

• Liability issues • Student education• Best practices

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Three Questions

1. Describe existing instructional delivery and development models for integrating technology into instruction.

2. What are your teaching and learning goals for Web 2.0 tools?

3. What are the support issues that will need to be addressed to achieve your Web 2.0 goals?

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Part 2:Understanding Faculty Members and Learners and Web 2.0

Drs. Patricia McGee & Veronica Diaz

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Mapping the Learner Experience

SEMESTER BREAK

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Mapping the Instructor Experience

SEMESTER BREAK

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People - Data - Things (P-D-T)

Over the past 10 years, teachers and students have increasingly relied on technology to communicate. At the same time there is a perception that teacher’s time on campus has declined. There is an administrative concern that student needs outside of class are not being met, and that lack of campus presence is an indication of teacher apathy.

What people should be included?

What data should be analyzed?

What things are involved?

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Learners…

• Are intergenerational.

• May have expectations from prior experience, personal style/needs, disciplinary perspective.

• Have a range of technical abilities.

• Require just-in-need supports.

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Informal and “non-traditional”

A part of ubiquitous networks

Not so enamored of technology but believe tech skills may be an advantage (younger over older)

learners are also …

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Poll

We regularly survey students about technology use:

1. Yes

2. No

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70% never used a PDA

APX 50% never edited video or webpage using WYSWYGAPX 50% never sent a picture via phone

75% never email via phone68% never use phone internet

Most do not blog, wiki, have a web site, etc.

70% never used a PDA

APX 50% never edited video or webpage using WYSWYGAPX 50% never sent a picture via phone

75% never email via phone68% never use phone internet

Most do not blog, wiki, have a web site, etc.

Digital experts?Digital experts?

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Although 66.1% have Internet phone most do not use (<18%; <1/4 use PDA)

69% < 20 hrs per week online85.2% use social networks

1/3 create audio/video & games (mostly males)8.8% use virtual worlds

1/3 use blogs, video/image sharing sites, etc.

Although 66.1% have Internet phone most do not use (<18%; <1/4 use PDA)

69% < 20 hrs per week online85.2% use social networks

1/3 create audio/video & games (mostly males)8.8% use virtual worlds

1/3 use blogs, video/image sharing sites, etc.

Digital experts?Digital experts?

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Information Literacy?

• Determine the extent of information needed

• Access the needed information effectively and efficiently

• Evaluate information and its sources critically

• Incorporate selected information into one’s knowledge base

• Use information effectively to accomplish a specific purpose

• Understand the economic, legal, and social issues surrounding the use of information, and access and use information ethically and legally

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21st century literacy?

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Poll

My institution has literacy standards that all students must attain:

1. Yes

2. No

3. Only some departments

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Learners as novice

• Focus on discrete details• Capture empirical

information• Focus on the use of

formulas and previously learned strategies

Operate at lower levels of thinking

Caveat: Learners are not novices at everything

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Novice-expert continuum

Routine Expertise Adaptive Expertise

Tests, papers, experiments, projects, internships, fellowships, mentoring

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Mental Function and Skill Level: Five Stage Model

(Dreyfus & Dreyfus, 1980, p. 15)

Novice Competent

Proficient Expert Master

Recollection

Non-situational

Situational Situational Situational Situational

Recognition Decomposed Decomposed Holistic Holistic Holistic

Decision Analytical Analytical Analytical Intuitive Intuitive

Awareness Monitoring Monitoring Monitoring Monitoring Absorbed

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Two Dimensions of Transfer and Learning

Routine Expert

Adaptive Expert

Novice

Efficiency

FrustratedNovice

(Bransford, Brown, & Cocking, 2000)

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Supporting developing expertise

• Move from concrete/discrete to generalized patterns

• Assess degree of expertise

• Provide opportunities for learners to aggregate achievements, collect evidence, apply course learning outside of class

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Disciplinary Foci

Hard Natural Sciences

Hard Applied Sciences

Natural:•Logical reasoning.•Testing of ideas in linear form of argumentation.•Reliance on facts, principles, and concepts.Applied:•Problem-solving and practical skills •Emphasis on integration and application of existing knowledge

(White & Liccardi, 2006)

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Learner Preference

Hard Natural Sciences

Hard Applied Sciences

• Online tutorials• Reference materials• Objective tests (also VLEs)• Support the mastery of facts,

principles and concepts. • Quantitative, closed

assessments

(White & Liccardi, 2006)

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IMPLICATIONS FOR ASSESSMENT?

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Learners: Disciplinary Foci

Soft Pure

Soft Applied

Pure•Broad command of intellectual ideas.•Emphasis on creativity in thinking and fluency of expression.Applied:•Emphasis on personal growth and intellectual breadth.•Development of reflective practice and lifelong learning.

(White & Liccardi, 2006)

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Learner Preference

Soft Pure

Soft Applied

• Synchronous discussions• Role play and games• Access to open web• Access to online journals • Support the development of

argumentation skills and critical thinking

• Qualitative, Open

(White & Liccardi, 2006)

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What best supports novices?

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Learning Readiness

Are learners ready for:

• Online learning?

• Technology mediated interaction?

• Self-regulation?

• New course designs?

• Independent learning?

Self-assessment

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Learner Supports & Assessment

• Technical

• Access to online ICT services (Internet, email, server, CMS, etc.)

• Production (assignments, presentations, projects, etc.)

• Access to online academic resources (library, helpdesk, identifications)

• Learning technologies (study skills, time management, etc.)

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Styles & SupportTech Implication Possible Support

Independent Portal, web site, portfolio, blog, L/CMS

FAQ, walk-in help, email, video tutorial

Dependent L/CMS, IM, email FAQs, help forum, phone help, walk-in help

Competitive Portfolio, blog, presentation tools

Mentor others, contribute to FAQ

Collaborative Discussions, chat, wiki, L/CMS, VOIP

FAQs, email, phone help, walk-in help

Avoidant Portfolio, VOIP FAQ, walk-in help, email, video tutorial

Participant Open forums, IM, VOIP, wiki Walk-in help, email, phone help

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BREAK

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EMERGING TECHNOLOGIES AND FACULTY DEVELOPMENT

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© Diaz, 2008

NoNoYesYes

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Emerging Technology Use

Student and faculty surveys– Use of tools– Teaching approaches– Demographic information

(age, gender, years of study/employment, and program of study)

Student and faculty focus groups or observation– Classroom use of technology– Use of course management

systems– Preferences, limitations, and

needs

Document analysis– Annual reports– Lesson plans– Web pages– PowerPoint presentations or

course handouts can indicate areas of technology use and can reveal instructional styles

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Web 2.0 and Affordances with Students

• Students are more comfortable with and have a tolerance for “figuring” out the technology

• Students can deal with trial and error approach to use and change in general

• Students have a broad exposure to a variety of different tools

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MICHAEL WESCH: MEDIATED CULTURES COURSE SITE

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© Diaz, 2008

NoNoYesYes

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CharacteristicsType Focus

Expert Functions as knowledge expert and transmits information to learner who becomes more competent under the instructor’s tutelage.

Formal Authority Focuses on correct and appropriate procedures, serves as knowledge expert who is determined to provide necessary feedback to learner within a structured and standardized environment.

Personal Model Focus is providing personal examples and modeling appropriate and correct behavior.

Facilitator Teacher-learner interaction takes place in a probing and interactive learning environment. Supports learner’s decision within a consultant role.

Delegator Desire for learner to act autonomously with as little input as necessary.

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SupportTeaching Style Preferred Approach Implied Support

Expert/Formal Authority (38%)

Dependent, Participant, Competitive

One-on-one, hands-on, reward/acknowledgement

Personal Model/Expert/Formal Authority (22%)

Participant, Dependent, Competitive

Hands-on, one-on-one, reward/acknowledgement

Facilitator/Personal Model/Expert (17%)

Collaborative, Participative, Independent

Small group or peer/mentor, hands-on, tutorial/reference materials

Delegator/Facilitator/Expert (15%)

Independent, Collaborative/Participant

Tutorial/reference materials, small group or peer/mentor, hands-on

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Integrated Technology Adoption and Diffusion

Model

(Sherry, Billig, & Giiibson, 2000)

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Web 2.0 and the Novice Faculty Member

• “Context-free features”

• Rules

• Self-monitoring

• Feedback and scaffolding

• Discrete and non-ambiguous examples

• Increasing opportunities for practice

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© Diaz, 2008

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WEB 2.0 CLASSIFICATIONSCommunicati

veTo share ideas, information, and creations

• Blogs• Audioblogs• Videoblogs• IM-type tools• Podcasts• Webcams

Collaborative To work with others for a specific purpose in a shared work area

• Editing/writing tools• Virtual communities of practice • Wikis

Documentative

To collect and/or present evidence of experiences, thinking over time, productions, etc.

• Blogs• Videoblogs• E-portfolios

Generative To create something new that can be seen and/or used by others

• Mashups• VCOPs• Virtual Learning Worlds

Interactive To exchange information, ideas, resources, materials

• Learning objectives• Social bookmarking• Virtual communities of practice • Virtual Learning Worlds

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Source: http://c4lpt.co.uk/Directory/

http://c4lpt.co.uk/Directory/

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A Network of Support

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– Tools not necessarily developed

for an educational audience

– No obligation to users

– Ever-changing

– Require separate

logins/accounts/fragmentation

– No centralized institutional support

(usually)

– Reliance on internet connection

(high speed)

– Lack of security

– Learning curve

– Variety of use and selection of

tools could overwhelm students;

lack of a common experience

across courses

– Intellectual property/copyright

issues

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© Diaz, 2008

Instructional Technology Challenges

• The technology-adoption cycle

• Lack of integrated technology tools

• Learners’ changing expectations

• Institutional changes to technology commitments

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Activity: Data, Data, Data

Part I

• Given examples of students and faculty members, how can you best support their utilization and integration of Web 2.0 technologies?

Part II

• Given your responses, what kinds of services are needed

• At institutional level?• At departmental level?

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Part 3: Content, Pedagogy, Assessment,

and Tools Drs. Patricia McGee & Veronica Diaz

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Individuals + BIG Picture

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Interdependence

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Backwards Design

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Backwards Design Applied

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EVIDENCE AS ASSESSMENT LEARNING PRINCIPLES

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Encourage not only content achievement but assessment of perceived progress and attitude

Encourage not only content achievement but assessment of perceived progress and attitude

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Track factors that may impede achievement

Track factors that may impede achievement

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Biggest challenge?Biggest advantage/success?Liked the most?Liked the least?

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√ Incorporate

meta-cognitive assessments

√ Provide a strategy for self-assessment and progress

√ Incorporate

meta-cognitive assessments

√ Provide a strategy for self-assessment and progress

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Package objectives with assignments, activities, and products

Package objectives with assignments, activities, and products

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When appropriate, use rubrics for consistent and aggregated indicators over time

When appropriate, use rubrics for consistent and aggregated indicators over time

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Include learners in performance/ assessment measures

Include learners in performance/ assessment measures

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R MR L

IP

IX

EARN

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Pedagogical Frameworks

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Instructional Foci

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Bloom’s & Web 2.0Processes Tools Attributes

Remember Recognizing, recalling Visual/Text/Audio stimuli, selecting, feedback

Understand Interpreting, classifying, comparing, summarizing, explaining

Sorting, tagging, labeling, entering, selecting

Apply Executing, implementing Manipulating, entering, feedback

Analyze Differentiating, organizing, attributing

Selecting, grouping, altering, tagging, labeling

Evaluate Checking, critiquing Commenting, entering, responding

Create Generating, planning, producing Adding, generating, combining, publishing

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Tool Characteristics

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Tool Characteristics

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ACTIVITY 1. Visit http://elearningtools.wetpaint.com

2. Become familiar with the site and prepare to complete an activity.

Web 2.0 Tools Affordances

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Source: http://edorigami.wikispaces.com/Bloom%27s+Digital+Taxonomy

Source: http://edorigami.wikispaces.com/Bloom%27s+Digital+Taxonomy

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Strategies for Online Assessment

• Group projects

• Students as audience and peer review

• Participation

• Rubrics

• Pre- and/or post testing

• Objective assessment • Subjective

assessment • Self-assessment • Interactive

assessments

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ACTIVITY1. Using a syllabus,

consider which tool or tools can be used to meet instructional needs

2. Design an instructional experience with an assessment

3. Post to http://elearning-design.pbwiki.com

Instruction + Assessment

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Wrapping up & thank you!

• Patricia A. McGee, PhD• [email protected]• Associate Professor/2003 NLII Fellow• Instructional Technology• Department of Educational Psychology• University of Texas at San Antonio

Veronica M. Diaz, [email protected]

Instructional Technology ManagerMaricopa Center for Learning and Instruction

Maricopa Community CollegesAdjunct Professor, Northern Arizona University