Emotional Intelligence Workshop Chandramowly

H R D DimensionsH R D Dimensions



“The capacity for

recognizing our own feelings

and those of others, for motivating

What Is Emotional Intelligence?


and those of others, for motivating

ourselves, for managing emotions

well in ourselves and in our

relationships.”

Daniel Goleman (1995/1998)

Balance


Salovey’s 5 domains of EI

Self

Awareness

Ability to monitor

feelings

Inability to notice

true feeling

Better life pilots Good

decisions

Managing Handling feelings

building on self

Anxiety, gloomy,

irritability,

Quickly bounce back

from upsets


Emotionsbuilding on self

awareness

irritability,

battling distress

from upsets

Motivating

oneself

Delaying gratification, stiffling impulsiveness

Ineffective

failures

Highly effective and

productive in whatever

they do

Empathy Recognising

emotions in others

Emotionally

tone-deaf

Kindles altruism

>attuned to socl

signals

Handling

Relationship

Skill of managing

emotions in others

Unpopular being

a good person

Undergrid popularity,

leadership & IP savvy

The Five Parts of EI

Self Self MotivationMotivation

EmpathyEmpathy

Managing Managing RelationshipsRelationships

33

44

55


Know what Know what you are you are feelingfeeling

Self Awareness

Manage Manage your your

feelingfeeling

Self Regulation

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ThalamusLeDoux’s Research*


Visual Cortex

Fight or Flight response

Amygdala

* Neuroscientist, Center for Neural Science at New York

Activity: Reading the Fuel Meter

EE FF

Importance

Scale


If each of your team member had a guage of importance

you place on him/her, what would his/her indicator read?

Write the name to on left and mark the level of

‘Importance’ you you give each person on the right

Are you filling them up? Or are they running empty?

2: My Real Self-

Who am I?

1: My Ideal Self-

Who do

I want to be?Practicing the

new behaviour

Building new neural path-

Ways through

to mastery

5. Developing

Trusting relationships


My Strengths-

where my Ideal

& Real Self are

Similar

4. Experimenting

With new behaviour,

thoughts and feelings

My Gaps-

where my Ideal

and Real Self differ

3. My Learning

Agenda- Building on

my Strengths while

reducing Gaps

That help, support and

Encourage each

Step in the

process

5 Discoveries

Developing leaders

Team Performance

Personal Productivity

Motivation/Empowerment

Career Success

Difficult Clients / Teams


Creativity & Innovation

Talent Retention

Difficult Clients / Teams

Customer Satisfaction

Time Management

Work/Life Balance

Stress Reduction

Action Oriented Developing Direct Reports Organization Ability

Approachability Drive For Results Patience

Boss Relationships Fairness To Direct Reports Per Relationships

Building Effective Teams Informing Perseverance

Career Ambition Innovation Management Personal Learning

Caring About Direct Reports Integrity And Trust Political Savvy

Comfort Around Top Mgmt Interpersonal Savvy Priority Setting

E I Competencies Link to Career Architect


Comfort Around Top Mgmt Interpersonal Savvy Priority Setting

Command Skills Learning On The Fly Self Development

Compassion Listening Self Knowledge

Composure Managerial Courage Standing Alone

Conflict Management Managing Diversity Strategic Agility

Customer Focus Managing Vision & Purpose Time Management

Dealing With Ambiguity Motivating Others Understanding Others

Negotiating Work/Life Balance

A TEMPORAL THEORY OF PRIMARY EMOTIONS

Present Past Future

Anger

Signals danger

and an attempt to

change the

present. A

powerful attempt

Anger tied to the

past becomes

resentment.

Anger tied to the

future becomes

envy or jealousy.


powerful attempt

to stop or start

something.

Sadness

Empty feeling

and signals a

physical or

psychological

loss in the

present.

Sadness tied to

the past becomes

regret, remorse,

or guilt.

Sadness tied to

the future

becomes

pessimism and

hopelessness.

Fear

Signals potential

danger and the

need for caution

in the present.

Traumatic

memories from

the past make

you afraid in the

Fear tied to the

future becomes

worry, anxiety,

stress, or panic.

A TEMPORAL THEORY OF PRIMARY EMOTIONS

Present Past Future

Anger

Signals danger

and an attempt to

change the

present. A

powerful attempt

Anger tied to the

past becomes

resentment.

Anger tied to the

future becomes

envy or jealousy.


powerful attempt

to stop or start

something.

Sadness

Empty feeling

and signals a

physical or

psychological

loss in the

present.

Sadness tied to

the past becomes

regret, remorse,

or guilt.

Sadness tied to

the future

becomes

pessimism and

hopelessness.

Fear

Signals potential

danger and the

need for caution

in the present.

Traumatic

memories from

the past make

you afraid in the

Fear tied to the

future becomes

worry, anxiety,

stress, or panic.

ABCDE approach Activating event

Beliefs


Beliefs

Consequences

Source: Dr Albert Ellis - Rational Emotive Behaviour Therapy

ABC-DE

Dispute• Evidence?

• Alternatives?

Decatastrophise+


Effects

The 3Ps of Optimism

Permanent:

– Permanent vs temporary

Pervasive:


Pervasive:

– Pervasive vs specific

Personal:

– Personal vs external

Education

Emotional Intelligence Workshop Chandramowly