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Not only are distance and online education programs growing, our on-campus students and faculty are expecting more online support and resources. UNCG has a campus license for Elluminate Live! – a synchronous webcasting tool with text and voice chat, display of presentations, Web sites, and application-sharing, whiteboard activities, polling, video, and breakout rooms. The library now has its own virtual room in Elluminate to offer workshops, classes, meetings and support for students, faculty and librarians. With the Distance Education librarian leading the way, the library instructional tech team jumped on board in 2009 to play with Ellluminate, then began training other librarians and offering some focused workshops with the UNCG Library & Information Studies Department and Alumni. The positive feedback and growing support across campus has led to the library offering a range of workshops, sessions, and meetings in 2010. A collaborative effort from a few interested players in the library has now opened a new world of support to online, distance, and on-campus users.Beth Filar Williams – UNC-GreensboroJenny Dale – UNC-Greensboro
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Going the Distance Without Leaving Your Desk
Beth Filar WilliamsJenny Dale
UNC Greensboro University Libraries
Poll: online workshops
Poll: Software
Online Workshops
oElluminate Live!
oWorkshops webpage
Online Workshops
oLibrary Orientations For students• 30 minutes
For faculty• 30 minutes
For specific programs• Liberal Studies • Business• Public Health
Weather Vane Compass by incurable_hippie on flickr.com [CC BY-NC 2.0]
Online Workshops
oSpecific topics Resume and cover letter workshop (for Library and
Information Studies) Introduction to Creative Commons PowerPoint Makeover Introduction to EndNote (December 2010) Beyond PowerPoint (Spring 2011) GoogleDocs (Spring 2011)
Marketing
oLibrary workshops
oTeaching and Learning Center calendar
oEmails to online/ distance students
oLetters to faculty through library liaisons
Megaphone / IMG_0144 by Tomasz Tom Kulbowski on flickr.com [CC-BY NC 2.0]
Attendance
Sessions offered Registered Attended
General Orientations (Students)
18 n/a 4
General Orientations (Faculty) 7 n/a 0
Program-specific orientations 1 n/a 8
Business specific sessions 2 n/a 6
Resume and Cover Letter Workshop
2 27 15
Introduction to Creative Commons
1 19 11
Responses
o“Thank you so much for arranging the elluminate session for the Brown Bag Lunch. I truly appreciate you! The session was very beneficial for me...” -LIS Graduate Student
o“I can't believe it has taken me until almost 4pm to send you all a big thank you for last evening's Elluminate Library Orientation session. While we maybe didn't have the turnout we anticipated, it was a terrific first run. And I ended up enjoying the experience enormously - it was my first time actually using Elluminate (vs. training on it), and it was great to participate in the session while sitting in my kitchen munching apples and cheese! I am hoping we can do this again in the future for our ODC students ...” -Administrator and Faculty Member, Bryan School of Business and Economics
Lessons Learned - Marketing
oEmail reminders Requiring sign-ups
helpsoBuy-in from instructors/programoTarget sessions to specific programs
On Target by viZZZual on flickr.com [CC-BY 2.0]
Lessons Learned - Tech
oInclude contact for tech support during session
oAlways include second moderator
oBe cautious about audio participation
Lessons Learned
oInteractivity is just as important online as it is in person
Ask questions more frequently Use tools to engage
Sleeping student in Waseda computers room by Gnurou on flickr.com [CC-BY-NC-SA 2.0]
What’s next?
follow the megaphone guy! by RageZ on flickr.com [CC BY-2.0]
