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The Human Communication Process
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Communication is one of the most important skills we learn.
And yet…
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• 20% of the nation’s youth cannot adequately communicate orally.
• Adults listen at a 25% level of efficiency
• 63% cannot give clear oral directions
• 50 - 70% of people fear speaking in public
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Characteristics of Communication
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Levels of communication
Intrapersonal Interpersonal Public
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Components of Human Communication
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Amity Business School
Individual perceptions
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Receiver
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The circumstances or the environment surrounding a message.
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Noise
• Environmental
• Physiological impairment
• Semantic• Syntactical
• Organizational• Cultural
• Psychological
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Models of Communication
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Models of Communication Linear Communication Model
Lasswell’s Model Aristotle’s Model Berlo’s SMCR Model
Transactional Model
Interactive Model
Barlund’s Model Shannon & Weaver Model
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Amity Business School
Amity Business School
The first and earliest linear model is that of Aristotle, who was a teacher of Rhetoric and even put up an academy to produce good speakers.
SPEAKER(Message)SPEECH
(Listener)AUDIENC
E
Aristotle’s Model of Communication
EFECT
Occasion
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Amity Business School
Amity Business School
Amity Business School
Shannon-Weaver’s Model of Communication
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Amity Business School
The Communication Process
