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International students and libraries: maximising potential Marie Scopes Leeds Metropolitan University Moira Bent Newcastle University

International students and libraries, maximising potential

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Talk given at UEL Jan 2011

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Page 1: International students and libraries, maximising potential

International students and libraries: maximising potential

Marie ScopesLeeds Metropolitan University

Moira Bent Newcastle University

Page 2: International students and libraries, maximising potential

Definition: international students

“…we speak of international students when we mean students who have chosen to travel to another country for tertiary study … most of their previous experience will have been of other educational systems, in cultural contexts and sometimes in a language that is different from the one in which they will now study.”

(Carroll & Ryan, 2005)

Page 3: International students and libraries, maximising potential

Why now?

Competition Globalisation Economic crisis

“Success will go to those institutions and countries that are swift to adapt, slow to complain and open to change.”

(Schleicher, 2007)

Page 4: International students and libraries, maximising potential

International student profile: world Global demand for

international student places: 2003 – 2.1 million 2020 – 5.8 million

USA, UK, Australia, New Zealand, Canada: 2003 – 1 million 2020 – 2.6 million

(Bohm et al., 2004)

Page 5: International students and libraries, maximising potential

International student profile: UK

Domicile 2007/08 2008/09 % change

UK 1,964,310 2,027,085 3.2%

Other EU 112,150 117,660 4.9%

Non-EU 229,640 251,310 9.4%

Total 2,306,105 2,396,050 3.9%

[Source: HESA Students in Higher Education Institutions 2007/08, 2008/09]

Page 6: International students and libraries, maximising potential

Source countries 2008/09Top 5 non EU China: 47,035 India: 34,065 USA: 14,380 Nigeria: 14,345 Malaysia: 12,695

Top 5 EU Ireland: 15,360 Germany: 14,130 France: 13,090 Greece: 12,035 Cyprus: 1,0370

[Source: HESA Students in Higher Education Institutions 2008/09]

Page 7: International students and libraries, maximising potential

Level of study

Students by domicile and level of study 2008/09

Domicile Postgraduate Undergraduate

UK 353,430 1,673,650

Non UK 183,385 185,585

[Source: HESA Students in Higher Education Institutions 2008/09]

Page 8: International students and libraries, maximising potential

Top five subject areasSubject International

students nos.Percentage

Business & administrative studies

101,715 31%

Engineering & technology

46,055 31%

Social studies 31,365 15%

Computer science 22,190 23%

Languages 21,265 16%

[Source: HESA Students in Higher Education Institutions 2008/09]

Page 9: International students and libraries, maximising potential

Top five recruitersInstitution International

student nosPercentage

Manchester 8,800 23%

Nottingham 7,900 24%

University College 7,125 34%

Warwick 7,080 25%

London School of Economics

6,555 68%

[Source: HESA Students in Higher Education Institutions 2008/09]

Page 10: International students and libraries, maximising potential

Market share

OECD 2008 USA 18.7% UK 10% Germany 7.3% France 7.3% Australia 6.9% Canada 5.5%

Page 11: International students and libraries, maximising potential

Project group Group

Karen Senior (Chair): University of Bolton

Moira Bent:Newcastle University

Marie Scopes:Leeds Metropolitan University

Mamtimyn Sunuodula: Durham University

Remit Research methodology

Literature review Online surveys - UK Focus groups Email lists / blogs Personal visits Library / University

websites review

Page 12: International students and libraries, maximising potential

Impact of the research

“SCONUL’s research has shown how the increasing number and diversity of international students can be a shot in the arm for university budgets, but the effects can be quite different for those who have to service their high expectations and complex needs. These guidelines should be welcomed by all vice chancellors in particular as they help our institutions to provide a world class service to our international students.”

Toby Bainton, Secretary of SCONUL

Page 13: International students and libraries, maximising potential

Research results University International Strategy: 72% (36) Library International Action plan : 8% (4) Library web pages for international students:

8% (4) Designated library staff for international

students: 25.5% (13) – 79% less than 25% of job

Staff development training: 70% - 30% included learning styles

Page 14: International students and libraries, maximising potential

The SCONUL Guidelines

Exclusivity versus inclusivity Strategies and policies Practical solutions

“We need to concentrate on ensuring that we at all times give a quality experience to our students who come here.”

Mary Stiasny

Page 15: International students and libraries, maximising potential

Managing Expectations

Information should be: Clear Accurate Practical Available

Key Concepts: 1, 2, 14

Page 16: International students and libraries, maximising potential

Staff Development Cross-cultural awareness Different pedagogies Learning a language Plain English guidelines Diversity / international

events

Key Concepts 3, 4, 7, 16, 17

Page 17: International students and libraries, maximising potential

Adapting Resources

Space Social space Access / opening hours Special touches

Stock Collection development

policy International perspective International media

Key Concepts 1, 3, 15

Page 18: International students and libraries, maximising potential

Information Literacy Teaching & learning styles Learning habits Learning attitudes Flexibility and choice– Inductions– Subject based – One-to-one tutorials– Other support mechanisms

Key Concepts 6, 8, 11, 12, 13

Page 19: International students and libraries, maximising potential

International pedagogy

“We need to explore whether there are innovative pedagogies (perhaps an international pedagogy) which is more appropriate to the needs of mixed groups of students including home as well as international students.”

Mary Stiasny (Assistant Director, Institute of Education, Univ of London)

Page 20: International students and libraries, maximising potential

Publications Plain English Web pages – exclusivity

> inclusivity Material in different

languages Unique international

profile Staff / student

involvement Glossaries

Key Concepts 4, 5, 14, 15

Page 21: International students and libraries, maximising potential

Communication

Other University support services

Academic staff Students Other libraries

Key Concepts 4, 9, 10, 16

Page 22: International students and libraries, maximising potential

Strategy

Benchmarking Written library

strategy Library university

links Views of

international students

Page 23: International students and libraries, maximising potential

A few examples http://www.dur.ac.uk/library/international/ http://www.library.bham.ac.uk/searching/

infoskills/international_students.shtml http://as.exeter.ac.uk/library/using/

international/ http://www.uwe.ac.uk/library/info/

international_students.htm

http://www.uel.ac.uk/lls/users/InternationalStudents.htm

Page 24: International students and libraries, maximising potential

SCONUL Guidelines: Library services for international students

Guidelines:

http://www.sconul.ac.uk/groups/access/papers/international_students.pdf

References:http://blogs.ncl.ac.uk/moira.bentclick on Databases of references on left.

Page 25: International students and libraries, maximising potential

Questions

[email protected]@ncl.ac.uk