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Talk given at UEL Jan 2011
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International students and libraries: maximising potential
Marie ScopesLeeds Metropolitan University
Moira Bent Newcastle University
Definition: international students
“…we speak of international students when we mean students who have chosen to travel to another country for tertiary study … most of their previous experience will have been of other educational systems, in cultural contexts and sometimes in a language that is different from the one in which they will now study.”
(Carroll & Ryan, 2005)
Why now?
Competition Globalisation Economic crisis
“Success will go to those institutions and countries that are swift to adapt, slow to complain and open to change.”
(Schleicher, 2007)
International student profile: world Global demand for
international student places: 2003 – 2.1 million 2020 – 5.8 million
USA, UK, Australia, New Zealand, Canada: 2003 – 1 million 2020 – 2.6 million
(Bohm et al., 2004)
International student profile: UK
Domicile 2007/08 2008/09 % change
UK 1,964,310 2,027,085 3.2%
Other EU 112,150 117,660 4.9%
Non-EU 229,640 251,310 9.4%
Total 2,306,105 2,396,050 3.9%
[Source: HESA Students in Higher Education Institutions 2007/08, 2008/09]
Source countries 2008/09Top 5 non EU China: 47,035 India: 34,065 USA: 14,380 Nigeria: 14,345 Malaysia: 12,695
Top 5 EU Ireland: 15,360 Germany: 14,130 France: 13,090 Greece: 12,035 Cyprus: 1,0370
[Source: HESA Students in Higher Education Institutions 2008/09]
Level of study
Students by domicile and level of study 2008/09
Domicile Postgraduate Undergraduate
UK 353,430 1,673,650
Non UK 183,385 185,585
[Source: HESA Students in Higher Education Institutions 2008/09]
Top five subject areasSubject International
students nos.Percentage
Business & administrative studies
101,715 31%
Engineering & technology
46,055 31%
Social studies 31,365 15%
Computer science 22,190 23%
Languages 21,265 16%
[Source: HESA Students in Higher Education Institutions 2008/09]
Top five recruitersInstitution International
student nosPercentage
Manchester 8,800 23%
Nottingham 7,900 24%
University College 7,125 34%
Warwick 7,080 25%
London School of Economics
6,555 68%
[Source: HESA Students in Higher Education Institutions 2008/09]
Market share
OECD 2008 USA 18.7% UK 10% Germany 7.3% France 7.3% Australia 6.9% Canada 5.5%
Project group Group
Karen Senior (Chair): University of Bolton
Moira Bent:Newcastle University
Marie Scopes:Leeds Metropolitan University
Mamtimyn Sunuodula: Durham University
Remit Research methodology
Literature review Online surveys - UK Focus groups Email lists / blogs Personal visits Library / University
websites review
Impact of the research
“SCONUL’s research has shown how the increasing number and diversity of international students can be a shot in the arm for university budgets, but the effects can be quite different for those who have to service their high expectations and complex needs. These guidelines should be welcomed by all vice chancellors in particular as they help our institutions to provide a world class service to our international students.”
Toby Bainton, Secretary of SCONUL
Research results University International Strategy: 72% (36) Library International Action plan : 8% (4) Library web pages for international students:
8% (4) Designated library staff for international
students: 25.5% (13) – 79% less than 25% of job
Staff development training: 70% - 30% included learning styles
The SCONUL Guidelines
Exclusivity versus inclusivity Strategies and policies Practical solutions
“We need to concentrate on ensuring that we at all times give a quality experience to our students who come here.”
Mary Stiasny
Managing Expectations
Information should be: Clear Accurate Practical Available
Key Concepts: 1, 2, 14
Staff Development Cross-cultural awareness Different pedagogies Learning a language Plain English guidelines Diversity / international
events
Key Concepts 3, 4, 7, 16, 17
Adapting Resources
Space Social space Access / opening hours Special touches
Stock Collection development
policy International perspective International media
Key Concepts 1, 3, 15
Information Literacy Teaching & learning styles Learning habits Learning attitudes Flexibility and choice– Inductions– Subject based – One-to-one tutorials– Other support mechanisms
Key Concepts 6, 8, 11, 12, 13
International pedagogy
“We need to explore whether there are innovative pedagogies (perhaps an international pedagogy) which is more appropriate to the needs of mixed groups of students including home as well as international students.”
Mary Stiasny (Assistant Director, Institute of Education, Univ of London)
Publications Plain English Web pages – exclusivity
> inclusivity Material in different
languages Unique international
profile Staff / student
involvement Glossaries
Key Concepts 4, 5, 14, 15
Communication
Other University support services
Academic staff Students Other libraries
Key Concepts 4, 9, 10, 16
Strategy
Benchmarking Written library
strategy Library university
links Views of
international students
A few examples http://www.dur.ac.uk/library/international/ http://www.library.bham.ac.uk/searching/
infoskills/international_students.shtml http://as.exeter.ac.uk/library/using/
international/ http://www.uwe.ac.uk/library/info/
international_students.htm
http://www.uel.ac.uk/lls/users/InternationalStudents.htm
SCONUL Guidelines: Library services for international students
Guidelines:
http://www.sconul.ac.uk/groups/access/papers/international_students.pdf
References:http://blogs.ncl.ac.uk/moira.bentclick on Databases of references on left.
Questions
[email protected]@ncl.ac.uk