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Social Environment of India
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SOCIAL ENVIRONMENT
ITFT College 104/08/23
CONTENT• Meaning• Social Responsibility of Business
• Towards Different Groups• Arguments for Social Responsibility • Arguments against Social Responsibility
• Business Ethics• Consumerism
• Consumer Rights in India•Consumer Protection Act
ITFT College 204/08/23
MEANING
• It includes the culture that the individual was educated or lives in, and the people and institutions with whom they interact.
ITFT College 304/08/23
SOCIAL RESPONSIBILITY OF BUSINESS• the obligation of business enterprises to adopt
policies and plans of actions that are desirable in terms of the expectation, values and interest of the society.
ITFT College 404/08/23
SOCIAL RESPONSIBILITIES TOWARDS DIFFERENT GROUPS
ITFT College 504/08/23
ARGUMENTS FOR SOCIAL RESPONSIBILITY• Respond to the needs and expectations of
Society• Improvement of the Social Environment
• Discourages additional governmental regulation and intervention.
• Great Deal of Power
ITFT College 604/08/23
ARGUMENTS FOR SOCIAL RESPONSIBILITY
• Internal Activities have an impact on the External Environment
• Protects interests of Stockholders
• Creates a favorable Public Image• Sometimes solve Society’s Problems
ITFT College 704/08/23
ARGUMENTS AGAINSTSOCIAL RESPONSIBILITY
ITFT College 804/08/23
BUSINESS ETHICS
ITFT College 904/08/23
CONSUMERISM
• It is a social as well as economic order which encourages the buying of goods and services in ever-greater amounts.
ITFT College 1004/08/23
•Right to Safety •Right to Information
•Right to Choose •Right to Represent
•Right to Redressal •Right to Education
ITFT College 1104/08/23
CONSUMER PROTECTION ACT
It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith.
ITFT College 1204/08/23
FEATURES• Provide better protection
to consumers
• It applies to the whole of India except Jammu and Kashmir.
• It applies to all goods and services unless otherwise expressly notified by the Central Government.
ITFT College 1304/08/23
FEATURES
• More powerful, broad-based and effective and people- oriented.
• Effective safeguards to the consumers against different types of exploitation
ITFT College 1404/08/23
Questions
• Define social environment.• COPRA?• Business Ethics• CSR• Consumerism
ITFT College 1504/08/23
