Kth ossiannlisson 110921

INTERNATIONAL BENCHMARKING OF E-LEARNING

AT LUND UNIVERSITY, SWEDEN

- an emerging conceptual framework

Lund University/Ossiannilsson / KTH 2011 / 110921

Footprints

W:www.lu.se,

www.oulu.fi

E:[email protected]

E:[email protected]

FB:Ebba Ossiannilsson

T:@EbbaOssian

Phone: +4670995448

S:http://www.slideshare.net/EbbaOssiann

Ebba OssiannilssonLund University, SE and Department Industrial Engineering and ManagementOulu University, FI

http://www.oulu.fi/

http://www.oulu.fi/


Lund University – a hub for

innovation and internationalisation


Outline

• Benchmarking• The benchmarking projects• Working method• Excellence and quality criteria• An emerging conceptual framework


...is a technique, method, process, activity, incentive, or reward which conventional wisdom regards as more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstance

Benchmarking is an exemplar-driven teleological process operating within an organization [sic] with the objective of intentionally changing an existing state of affairs into a superior state of affairs. (Moriarty, 2008, p. 30).

…the ´locus´ of benchmarking lies between the current and desirable states of affairs and contributes to the transformation processes that realise these improvements. (Moriarty and Smallman, 2009, p. 484)

Benchmarking, some definitions


Benchmarking

“The locus of benchmarking lies between the current and desirable states of affairs and contributes to the transformation process that realizes these improvements.”

Moriarty & Smallman (2009) En route to a theory on benchmarking


Determine what to benchmark

Form a benchmarking

team

Identify benchmarking

partners

Collect and analyse

benchmarking information

Take action

Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in press.

The Benhmarking process


Self evaluation for quality enhancement

benchmark-careers.com


Benchmarking projects conducted by

Lund University, SE

• The Swedish National Agency of Higher Education, ELQ

• EADTU, E-xcellence+

• ESMU, Benchmarking eLearning exercise 2009

• The First dual-mode distance learning benchmarking club (Concordance)


EADTU E-xcellence+

• A manual on quality assurance in e-learning covering the 33 benchmarks, with related indicators to the benchmarks, guidance for improvement and references to excellence performance.

• Assessors notes to provide a more detailed account of the issues and the approaches.

• The online tools; the Quick Scan and the Full Assessment.


Services

Management

Products

Strategic managementProducts; Curriculum design, Course design, Course deliverySupport; Student and staff support

EADTU Benchmarks and indicators


http://www.eadtu.nl/e-xcellencelabel

The Excellence project by the European Association of Distance Teaching Universities, EADTU

Services

Management

Products

http://www.eadtu.nl/e-xcellencelabel/


http://www.esmu.be/projects/94-benchmarking-elearning.html

Benchmarking e-learning in European universities

…exercise on e-learning launched in the spring of 2009…initiated by the University of Southern Denmark (SDU) and gathering a group of nine European universities. April 2009 - December 2009.…co-organised by ESMU and European Association of Distance Teaching Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative benchmarking approach (benchmarking through a comparative exercise of good practices between universities) and EADTU’s more individually-oriented approach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning benchmarks, was used as a starting point to the benchmarking exercise



http://www.eadtu.nl/


The First dual-mode distance benchmarking club

• University of Leicester (coordinator) and University of Liverpool, UK, University of Southern Queensland, AU, Massey University, NZ, Thompson Rivers University, CA, and the Royal Institute of Technology, SE

Tasks for Lund University, SE• benchmark, in accordance with the detailed criteria• consider the already defined and/or suggest any other critical

success factors• based on experience and results from EADTU's

E-xcellence+ and ESMU's ELBE correlate Pick&Mix with those





PERSONALISATION

Wheeler, 3 May 010, UNESCO


Learning in focus

Interpret

Search hReview

Network

Filter

Reflect

Create

Some rights reserved by vanhookc

http://creativecommons.org/licenses/by-nc-sa/2.0/

http://www.flickr.com/photos/librariesrock/


Benchmarking benefits and values

• Self assess institutions• Better understand the

process• Measure and compare• Discover new ideas• Obtain data to support

decision making

• Targets for improvements• Strengthen identity, strategy,

implementation• Enhance reputation• Respond to national

indicators• New standard for the sector

Van Vught, F. (2008)

A practical guide. Benchmarking in European Higher Education


Observations and reflections

• Visions for learning in Europe in 2025 (Aceto et al., 2010)

• Tony Bates, revolution! Or rather evolution!(http://www.tonybates.ca)

• Wheeler, ”the three big guns” (http://steve-wheeler.blogspot.com)

• COL-UNESCO 2011• IPTS

http://steve-wheeler.blogspot.com/


The Three P’s Pedagogy for the Networked Society

Mc Loughlin & Lee (2008)The Three P’s Pedagogy for the Networked Society


Quality aspects on e-learning• Personalization

– ”Recent research attests to a growing appreciation of control over the whole learning process.”

• Participation– ”… a greater emphasis on teacher-student partnership in

learning, with teachers as co-learners.”

• Productivity– ”Students are both producers and consumers (”prosumers”)

of knowledge, ideas and artifacts.”

Mc Loughlin & Lee (2008)The Three P’s Pedagogy for the Networked Society


Conclusion

• Personalization• Networking• Globalization/localisation or glocalisation• Sustainability• Student involvement • Boundless education• Lifelong learning • Embedded and beyond…..• Holistic and conceptual• Formal/informal learning

… will be some of the leading stars in this process, together with the indicators in the conceptual framework.


©Ossiannilsson & Landgren, 2011


Benefitsself-assess institution

better understand the process

measure and compare

discover new ideas,

obtain data to support decision-making

set targets for improvement

strengthen institutional identity

enhance reputation

respond to national performance indicators and benchmarks

set new standards for the sector

van Vught et al., (2008). A practical guide. Benchmarking in European HE. ESMU


Internal processes and involvement Quality enhancement

Management and commitment.

Collaboration and networking

Cultural issues.

Attitudes

Added values

The concept of rhizome

Reflection

The concept of becoming

Passion

Dedication

Courage

Commitment

Involvement

Ubiquitous learning

(Deleuze & Guattari 1987)


Limitations

Who is involved?

Time?

Benchmarks?

Interpretations?

Language?

Commitment?


Rhizome perspectives• S

Lund University/Ossiannilsson / KTH 2011 / 110921Bild: Wikimedia Commons, Push the button, CC BY SA

The door isopen …

What next?

TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011

http://commons.wikimedia.org/wiki/File:Giraffe_at_the_front_door,_Giraffe_Manor,_Nairobi,_Kenya.jpg




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Thank you for your attention

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