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How EesySoft helps to increase Blackboard adoption Understanding how Blackboard is being used by our teachers and students is crucial for making strategic, educational, and support choices. EesyReports provides us with realtime informationabout how our Blackboard application is being used by teachers and students. In addition, we are using EesyMessaging to promote technology adoption by transformingour Blackboard support blog into an “incontext help platform”, providing our staff and students with just-in-time and just-in-place information when they are active in Blackboard. During the presentation we will demonstrate the practical use of Eesysoft and discuss the added value of the product for the Maastricht University Blackboard community.
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Maastricht University e-learningHow EesySoft helps to increaseBlackboard adoption
Jeroen ten Haaf, PhDBlackboard Manager & E-learning Project Manager. Maastricht University,The [email protected]
University Library
Maastricht University Quick Facts
• Founded 1974• 16000 students, 2500 educational staff• Problem Based Learning paradigm
– Student Centered, small group meetings (15 max)– Individual learning styles– Multidisciplinary, daily life cases– Collaboration, discussion, reflection
• Blackboard since 2003 • Blended learning programs >
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Student success
“To successfully implement our learning programs, we have to establish an adequate
support framework for faculty to use technology and to use it effectively and
efficiently.”
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Strategy
Technology adoption
OptimisingSupport
Blackboard
Eesysoft
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Strategy
• Key Stakeholders:University board and faculty boards• Objective(s): Return on investment in Blackboard & Student
satisfaction (study success)• Question: How is Bb currently being used by our staff and
students across our institution?
Eesysoft-report
“My teachers do not make use of Blackboard !”
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FASoS SBE FPN FdR ICIS UCM MGSoG FHS DKE CES FHML TA MSC0
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Discussionboard
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Safe Assignment submissions(plagiarism -check)
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Optimising Support
• Key Stakeholders: University Bb Support• Objective(s): Support with limited resources• Question: How to effectively support teaching staff?
Eesysoft-reportEesysoft-messagingcontext support
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University Library
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Technology Adoption
Eesysoft-report
• Key Stakeholders: Teaching staff • Objective(s): Use technology to enhance teaching & learning,
increase student satisfaction & save time … and don’t do “stupid” things …
• Question: How can I use Blackboard to achieve this?
University Library
FASoS SBE FPN FdR ICIS UCM MGSoG FHS DKE CES FHML TA MSC0
5
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Discussionboard
Perc
enta
ge o
f acti
ve s
tudents
University Library
Technology Adoption
• Key Stakeholders: Teaching staff • Objective(s): Use technology to enhance teaching & learning,
increase student satisfaction & save time … and don’t do “stupid” things …
• Question: How can I use Blackboard to achieve this?
Eesysoft-reportEesysoft-messaging
University Library
– General system messages: Blackboard portal login page
– Specific message for a small group of users only if they perform a specific action?
– We have tons of information how to use Blackboard tools
• Blackboard manuals
• Own support blog
• Information from elsewhere..
– … But how do we get the right and specific information (and nothing else) to the user at the moment she/he is in need for it?
University Library
Strategy
Technology adoption
OptimisingSupport
Student success
Eesy-reports Eesy-reports
Eesy-Messaging
Eesy-Messaging
Eesysoft/Blackboard
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Q & A
