Micro Learning Gets Big

Micro-learning Gets Big

David WentworthPrincipal Learning Analyst

Brandon Hall Group

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Tad GoltraVP of Product Management

EBSCO

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© Brandon Hall Group 2017

OLD

Hierarchy

Data/process-centric

Top-down control

Homogenous

Managed change

Integrated silos

Permission

Incremental improvement

New

Wirearchy

People-centric

Bottom-up collaboration

Diverse

Organic innovation

Borderless unification

Enablement

Agile transformation

The World of Work is Changing

7


• Classes

• Courses

• ADDIE

• Compliance

• Completions

• Grades

Learning is Changing, Too…

FROM TO

Experience

Social

Collaborative

Video

Mobile

AGILE

Connected

Contextual

Personalized

8


A Shifting Workplace

34.6%42.4%

34.1%

31.6%

28.9%20.4%

2.4% 2.6%

2015 2017

Millennials Generation X Baby Boomers Traditionalists

9

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Poll Question

How often do employees at your organization connect with learning resources?

• Annually

• Quarterly

• Monthly

• Weekly

• Daily


How often would you expect your individual contributor population, on average, to

need to connect with learning resources to

effectively perform their job?

Source: 2016 Brandon Hall Group State of Learning & Development

Weekly, daily, or more often



Context

• Employees are busier than ever…but skills development is still critical

• In-person training and eLearning courses are the backbone of most corporate learning programs, but frequently take hours to complete

• Millennials have different learning needs: self-directed, multiple formats, shorter duration

• Bottom line: New approaches are needed to address today’s learning needs


•Contextual• Role• Location• Development path

•Small• Short videos• Quick updates

•Informal• Everyday• Ad hoc

•Mobile• Down time• Moment of need

•Social• Discussions• Recommendations 14

Learning’s New DNA


Top Learning Initiatives for Achieving Business Goals

38.4%

52.1%

50.7%

50.3%

45.9%

43.8%

41.1%

46.2%

26.0%

15.1%

14.0%

11.0%

11.6%

14.0%

Aligning the learning strategy with the business

Increasing the amount of experiential (on-the-job) learning

Increasing the amount of informal learning

Improving learning analytics

Revising existing content for new modalities

Creating smaller content objects

Redesigning the classroom experience

Important Critical


We’re Not Ready

17.5%

18.5%

18.2%

13.7%

15.4%

7.2%

7.9%

14.0%

7.9%

8.2%

7.5%

12.3%

17.5%

19.5%

20.5%

22.3%

24.3%

32.5%

37.3%

38.4%

39.7%

50.3%

Increasing experiential learning

Redesigning the classroom experience

Revising existing content for new modalities

Increasing the amount of informal learning

Creating smaller content objects

Improving learning analytics

Incorporating social tools

Leveraging simulations

Incorporating mobile delivery

Increasing learner-contributed content

Exploring games/gamification

Not at allprepared

Ready to takeaction


Big Learning’s Challenge

THE EBBINGHAUS

FORGETTING CURVE


Class/Course

Quiz

Video Activity

Game


MACRO

MICRO MICRO

It All Works Together


What Does it Mean?

Learners

• Ease of access

• Natural learning

• Personalization

• Moment of need

Learning Organization

• Less transactional content

• More strategic thinking

• Stronger link to business

• Stronger link to employees

What does it look like?


Traditional eLearning


In the LMS


In the LMS


In a Portal


In a Portal


Microlearning engages users and showcases

key content

Stand Alone


Considerations

• Easily accessible from daily workflows (i.e. employees don’t have to hunt for it)

• Consumable in 5 minutes or less

• It’s more than just short

• Actionable – put ideas into practice right away

• Diverse set of topics and modalities to ensure relevance

• 100% Mobile responsive


Actions• Assess current content

• What can be repurposed?• Complexity can be broken down• What needs to be new?

• Assess the audiences• Learning preferences• Mobile devices• Generations

• Pilot programs• Start small with small learning• Easier to adapt and relaunch• Build on success


Questions?

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Micro Learning Gets Big