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Business Etiquette in the Digital Age: Youʼre Fired or Youʼre Not Fired? by Bill (Dr. William J. Ward) a.k.a. DR4WARD

New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

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Recent scandals and firings demonstrate a lack of understanding on how to use social media correctly and the blurring of the lines between our personal and professional lives. What are the challenges and opportunities facing students, communication professionals, and companies using social media? What are the "do's and don'ts" for using social and digital tools to get and keep your job?

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Page 1: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Business Etiquette in the Digital Age:

Youʼre Fired or Youʼre Not Fired?by

Bill (Dr. William J. Ward) a.k.a. DR4WARD

Page 2: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

have you ever Googled yourself?

Page 3: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Bill Ward, Drummer for 70ʼs Rock Band Black Sabbath - Lead Singer

Ozzy Osbourne “Prince of Darkness”

dark, doom sound spawned the heavy metal genre

Page 4: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Bill Ward - Swinging Torchy - American cartoonist best known as creator of the risqué pin-up comic characters Ack-Ack-Amy and Torchy during World War II.

Page 5: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

DR4WARD.COM averages 8,000 pageviews

per month

Page 6: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Ranked #23 Top Marketing Professors

Around the World on Twitter - as of March 15, 2011 by

Page 7: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

When DR4WARD was fast? (I still like the color Orange)

Page 8: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

The Power of Social Media

Page 9: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

What do these brands have in common?

Page 10: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?
Page 11: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Tweeted from personal account during

Japanese Disaster

Page 12: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

AFLAC Insures about 1 out of every 4 Households in Japan

Page 13: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Gilbert Gottfried apologized but fired as voice of AFLAC duck

for remarks on his personal Twitter Account about Japan after natural disaster.

Page 14: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?
Page 15: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Tweeted from Chrysler Account

Page 16: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

#1 Ranked Super Bowl Ad based on Tweets & Positive Sentiment

Page 17: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Chrysler apologized. Person responsible apologized.

Person at Social Media agency fired and agency fired.

Page 18: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?
Page 19: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Tweeted during Egyptian revolution

Page 20: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Actually, no one was fired but Kenneth Cole apology was

issued after public outrage.

Page 21: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?
Page 22: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

John Galliano, Head Designer of Dior “I Love Hitler”

Anti-Semitic Rant Caught on Video

Page 23: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

John Galliano, Youʼre Definitely Fired!

Page 24: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?
Page 25: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Tweeted from Red Cross Account

Page 26: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Making the best of a difficult situation

Page 27: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Lemons to Lemonade

Page 28: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Actually, no one was fired.

Page 29: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Social Media Sobriety Test

Page 30: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Last Night Never Happened?

Page 31: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

is the new

Résumé

77% of employers surveyed reported performing a "Google" search on job applicants.

Source: Monster.com Survey 2010

Page 32: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

8% of companies with more than 1,000 employees have fired someone for social media actions —

double what was reported in 2008.

Source: 2009 study by Internet security firm Proofpoint

Page 33: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

92% of companies actively hiring in 2010 currently use or plan to recruit via social networks.

       Of this group, which social networking Sites do you or your company use to find candidates?

# 86% LinkedIn / 60% Facebook / 50% Twitter

              Source: Jobvite Social Recruitment Survey 2010

Your Hired!

Page 34: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

How are all these social media scandals, debacles, and firings possible?

Shouldnʼt everybody know better?

Page 35: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Talent Crisis & Training Gap Only 29% of Companies have a Formal Social Media Policy

Source: Manpower Survey 201090% of employees say they have to figure things out on their own (no training).

50% of talent in the marketing and communications industry feel undertrained and with no definable career path.

McKinsey employees spend one month a year in professional development vs. two days at the average agency. 

Source: 4Aʼs & Arnold Worldwide Survey 2011

Page 36: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Doʼs & Donʼts

Page 37: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

Everything you post online is visible by all

• Donʼt think that what you do on Facebook or Twitter is just between you and your friends.

• Donʼt post about drug or alcohol abuse, profanity, off-color or sexual humor, and other inappropriate conduct.

Page 38: New Business Etiquette in the Digital & Social Age - You're Fired or You're Not Fired?

• Do “Google” yourself.

• Do get on social media professionally.

• Do think of social media like a résumé.

• Do share positive and professional content.

• Do know that we are all learning together.

You’re Hired!