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Oracle Siebel Training

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Oracle Siebel Training Course Content

Overview To CRM

• Why CRM?

• Where CRM is used?

• CRM S/w

Overview to Siebel ns

• Overview Siebel

• Siebel_Applications

• Siebel Employee_Applications

• Siebel Customer_Applications

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Important Business Entities in Siebel

• Accounts

• Contacts

• Opportunities

• Orders

• Invoices

• Inventory Location Management

• Activities

• Products & Assets

• Service Requests

Siebel_Tools

• Defining_Organizations

• Defining_Divisions

• Defining_Positions

• Defining_Responsibilities

• Setting Up of Employees

• Visibility_Control

• Access Control & Access Groups

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Siebel Tools

• Tools_Architecture

• Data_Object_Layer

• Business-Object Layer

• Logical & Physical User Interface Object Layer

• Configuring Of Screens

• Configuring The Views

• Configuring Of Applets

• Configuring Different Types of Applets

• Web_Templates

• Joins

• Procedure to Create Joins

• Implicit Joins & Explicit Joins

• Join_Specification

• Configuring Links(1:M & M:M)

• User Properties (BC, Applet, Field & Control)

• Configuring Pick Lists

• Static Pick_List

• Dynamic Pick_List

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• Hierarchical Pick_List

• Constraint Pick_List

• Configuring Pick _Applets

• Configuring The MVG Applets

• Configuring The Association Applets

• Drill_Downs

• Static_Downs

• Dynamic_Downs

• Import & Export SIF’s

• Data Validation Manipulations

Siebel e-Scripts

• Scripting Overview

• E-Script Methods

• Events

• Browser Scripts V/s Server Scripts

• Writing scripts on the Siebel Objects

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Siebel_Workflows

• Workflow_Process_Management

• Workflow_Invokes

• Script

• Runtim_ Events

• Policies

Server _Concepts

• Server_Architecture

• Installation Of Server

Connecting to Various Siebel Databases

• Servers

• Local

• Samples

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Few Important Files in Siebel

• CFG’s

• SRF

• EXE

• DBF

Installation

• Siebel Client_Installation

• Tools & Sample Database Installation

Siebel Remote_Admin

• Setting Up Of Local Databases

• Check-In, Check-Out

• Get, Full Get

• Compilations

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