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  • PSY 428 Week 5 Summary

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    PSY 428 Week 5 Individual Assignment Review Of Chapters 1-16

    PSY 428 Week 5 Individual Assignment Review of Chapters 1-16

    PSY428 REVIEW OF CHAPTERS 1-15 Guide

    1. The field of organizational psychology began to take its present shape in the


    a) 1870s

    b) early 1900s

    c) 1950s

    d) early 1800s

    2. Organizational psychologists collect data most frequently using


    a) survey research

    b) one-on-one interviews

    c) under-cover agents

    d) none of the above

    3. The transitioning process by which a new hire becomes a productive member of

    an organization is known in organizational psychology as:

    a) organizational integration

    b) organizational socialization

    c) new-hire trauma

  • d) group cohesion

    4. Which of the following is not true regarding realistic job previews?

    a) They should only provide applicants with positive information

    b) They may lower applicants expectations of a job

    c) They may reduce turnover

    d) They can facilitate newcomer socialization

    5. Employee behaviors that are not required under a formal job description (e.g.,

    altruism, general courtesy) are known in organizational psychology as _______.

    a) Organizational personal behaviors

    b) Organizational citizenship behaviors

    c) Person-in-organization behaviors

    d) Extra-organizational behaviors

    6. An evaluation of the results of an employees actual performance on the job is

    the evaluation of that employees ________.

    a) Productivity

    b) Utility

    c) Value

    d) Effectiveness

    7. Job satisfaction has been shown to correlate with many other variables, but its

    strongest relationship appears to be with ___________.

    a) employee attitudes

    b) employee behaviors

    c) employee emotions

    d) organizational profit

    8. The three most commonly researched forms of organizational commitment are

    referred to as _____________.

    a) continuance, affective, and normative

    b) regular, neutral, and super

    c) heavy, moderate, and light

    d) entering, staying, leaving

    9. Choose the best definition of counterproductive organizational behavior.

  • a) Behavior that slows an employee down on the job.

    b) Behavior that runs against the goals of an organization.

    c) Behavior that prevents an employee from being effective.

    d) Behavior determined by market pressures.

    10. Time lost and frequency measures are most commonly used to evaluate which

    of the following counterproductive behaviors?

    a) turnover

    b) theft

    c) absenteeism

    d) sexual harassment

    11. Organizational psychologists commonly refer to good and bad turnover as

    which of the following?

    a) optimal and dysfunctional

    b) acceptable and unacceptable

    c) hiring and firing

    d) healthy and unhealthy

    12. Occupational health and stress are influenced by _____________ factors.

    a) psychosocial

    b) socio-cognitive

    c) psychopersonal

    d) indicological

    13. Researchers who focus mainly on the negative effects of workplace stress are

    likely adhering to which of the following approaches to occupational stress?

    a) humanistic

    b) medical

    c) clinical/counseling

    d) engineering

    14. Which of the following terms is defined as an aspect of the work or job

    environment for which an employee may need to adapt or change?

    a) strain

    b) stress

  • c) stressor

    d) goal

    15. _____ role overload is due to the amount of demands; ________ role overload

    is due to the perceived difficulty of those demands by a particular employee.

    a) work; emotion

    b) subjective; objective

    c) quantitative; qualitative

    d) physical; perceptual

    16. Motivation is best described in terms of a persons __________.

    a) needs

    b) cognitive processes

    c) behaviors

    d) all of the above can be useful in describing a persons motivation

    17. The theory of motivation that is based on the perceived fairness of

    transactional relationships between individuals and organizations is


    a) Equality theory

    b) Equity theory

    c) Egalitarian theory

    d) Balance theory

    18. Within expectancy theory, a persons belief that his/her performance will lead

    to a particular outcome is known as _____________.

    a) Expectancy

    b) Valence

    c) Instrumentality

    d) Belief

    19. Which of the following theories of motivation views motivation as an ongoing

    process of monitoring, comparison with a standard, and adjustments to ensure

    progress is being made?

    a) Social cognitive theory

    b) Control theory

  • c) Discrepancy theory

    d) Equity theory

    20 Which of the following is not a necessary condition for an effective

    performance-based merit pay system?

    a) Accurate measurement/documentation of employee performance

    b) Fair administration of performance-based pay decisions

    c) Merit pay increases large enough to be meaningful to employees

    d) All of the above are critical

    21. Which of the following is the most legitimate reason why executive salaries

    tend to be so much higher than other employees salaries?

    a) Executives always have more experience than other workers.

    b) Executive decisions can dramatically impact an organizations survival.

    c) Salary is the only motivator that can be used with executives.

    d) High salaries are needed to recruit executives to high positions.

    22. Vertical loading refers to which of the following job design strategies?

    a) demand reduction

    b) role clarification

    c) job enrichment

    d) interdependence building

    23. Great leaders are born, not made. This statement reflects which of the

    following perspectives on leadership?

    a) Behavioral

    b) Trait

    c) Cognitive

    d) Emotional

    24. A ____________ theory of leadership highlights the influence of situational

    factors on a leaders behaviors.

    a) environmental

    b) multi-factorial

    c) contingency

    d) scenario

  • 25. A __________ leader influences subordinates by inspiration; a ____________

    leader by behavioral principles of reward and punishment.

    a) good; bad

    b) transformational; transactional

    c) transforming; restoring

    d) internal; external

    26. A persons potential to influence others is viewed in organizational

    psychology as _________.

    a) Power

    b) Influence

    c) Leadership

    d) Strength

    27. The process by which roles develop and role expectations are communicated

    to group members is known as ____________.

    a) role definition

    b) role differentiation

    c) role refinement

    d) plan-setting

    28. Team effectiveness is often conceptualized in terms of an I-P-O model. This

    stands for which of the following?

    a) Interdependence-Process-Orientation

    b) Input-Perspective-Outcome

    c) Input-Process-Output

    d) Interest-Principle-Output

    29. What phenomenon is occurring when a team member demonstrates less effort

    in the team than he/she would if working alone?

    a) social loafing

    b) social resting

    c) diffusion of effort

    d) separation of responsibility

  • 30. ________ occurs when team members build upon each others ideas to

    produce something greater than would be possible by combining the contributions

    of individual members.

    a) sharing

    b) synergy

    c) development

    d) extension

    31. Viewing an organization as a series of subsystems that interact with each other

    and the external environment fits with which common organizational metaphor?

    a) organization as biological organism

    b) organization as machine

    c) organization as brain

    d) organization as a computer

    32. An organization with many levels and highly specialized departments is

    probably based on which organizational theory?

    a) humanistic

    b) classical

    c) mechanistic

    d) biological

    33. A successful organization in a newly emerging sector is likely to have