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Quick Tips for Supporting Military Students and Student Veterans

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Be transparent about your intentions. Explain how asking for information or answers to particular questions is critical to providing effective support.  

Be transparent about your intentions

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Be direct and concise with questions and feedback. Focus on the logistics of achieving success.

Be direct and concise

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Build a foundation of trust by initially addressing safer subjects. Then, gradually tackle more complex issues once trust has been formed.

Build a foundation of trust

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Watch your terminology. For example, use, “what do you think about…?” versus, “how do you feel about…?”

Watch your terminology

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Realize that many active duty military students regularly face actual life-or-death issues. Cultivate a mutual understanding of concepts such as "urgency“.

Cultivate mutual understanding

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Be aware of the support resources available through the military. They are often more robust and specialized than those available through the university.

Be aware of outside support resources

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Be prepared for adverse situations, so you don’t panic or over-respond. For instance, if there is a death in a student’s unit, they may lose Internet access until the family is notified. Accept this as standard operating procedure.

Be prepared for adverse situations

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Knowledge Don’t worry about not being a military expert. It’s OK to ask them to remind you what a particular acronym stands for.

Don’t worry about not being a military expert

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InsideTrack works with you to implement a system for continuous improvement

InsideTrack is the only college dropout prevention initiative to meet WWC evidence standards

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